Excellent tool

Bewertet am 11.12.2018
Geraldine S.
Gerente general de proyectos
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My workers and I we are so happy with these tool its has everything we need

Vorteile: My company is not a very big one but until now we haven't found a tool that has the facility to adapt to our needs for the evaluation of personnel based on the feedback of the clients that is the most important, it is really an excellent program with a super efficient customer service they are so dedicated and well inform.

Nachteile: the mobile app needs a little work cause its very limited.

Easy and powerful at the same time

Bewertet am 20.9.2016
Manoj M.
CEO
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were part of the beta as one of the first companies to start using AssessTEAM, we received a high level of support from the team and they have been very responsive to our needs. The rollout was seamless with nothing that my team could not manage on their own with the videos and the knowledge base.

Vorteile: Simplicity
KRA database
Continuous feedback process built for smaller HR departments
Flexibility
Customization possibilities

Nachteile: The mobile app does not enable any administrative features or overall reports which are only available on the web interface.

Excellent Customer service

Bewertet am 10.2.2020
Suzanne E.
HR Director
Religiöse Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: See above comments

Vorteile: Our Business Consultant ([SENSITIVE CONTENT HIDDEN]) has been extremely helpful in getting our organization up and running. He is very quick to reply to my emails for help and schedules regular meetings via phone to answer my questions.

Nachteile: I have not see anything I like least yet.

Antwort des Softwareanbieters

von AssessTEAM an 14.2.2020

Thank you Suzanne. It was great working with you for the rollout.

Easy to Use and Great Customer Support

Bewertet am 18.12.2019
Karen S.
Director of Sales & Customer Experience
Konsumgüter, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have nothing but great things to say about the team member I worked with. [SENSITIVE CONTENT HIDDEN], the business consultant that helped me provided a fantastic demo and not only answered all of my questions, but helped me get my team set up and made sure I fully understood how to use all of the software functionality to optimize my team's experience.

Vorteile: Love the simplicity of the software, yet the high level of functionality. The system is easy to use, has a fantastic layout and provides all of the functions we need to manage team performance. I worked with one of the business consultants and he was friendly, patient and very thorough at explaining the software to me.

Nachteile: I don't have anything negative to say about this software.

Antwort des Softwareanbieters

von AssessTEAM an 19.12.2019

It was awesome to work with you Karen, we really appreciate your confidence in the program!

Awesome service but a few glitches (but awesome service).

Bewertet am 26.6.2019
John R.
Administrative Ninja
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Generally the support team at AssessTEAM has been great with setup and implementation and ongoing support.

Vorteile: We were not looking for a traditional Team Management Software we were looking for an existing system to manage and assess our core competencies and develop them. We found that AssessTEAM was a good start. The support team was able to create features that we wanted. We like that the reviewees can view their reviews in totality, other software is very much managment-facing. We needed something employee-facing.

Nachteile: We had a few glitches that made it seem like we were Beta testing the software. It was a bit of a hassle. Luckily, the awesome support team was able to fix the problem in short order. I wish the system was a bit more configurable in terms of goal setting.

Antwort des Softwareanbieters

von AssessTEAM an 2.7.2019

Thank you John, we were rolling out a major upgrade during your setup and your inputs were a big help. We appreciate your patience.

Easy and allows for growth

Bewertet am 27.4.2019
Victoria E.
bookkeeper/HR
Konsumgüter, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very pleased with my experience with this program. I got started right away, and there are numerous functions this software provides. Allows for growth of user and company; learn and use the components you need at that time.

Vorteile: This product offers easy setup and usage. You will be able to start using this software immediately, there really is no learning curve. Offers so many options regarding employee time, profits, productivity and more. This software is so extensive, it will allow for growth in years to come. As you learn more, there are more functions you can explore. Evaluations are simple to do with this software.

Nachteile: The mobile app doesn't work for all functions. I personally don't use the mobile app often, so it wasn't an issue for me but may be for those who do use mobile apps on a regular basis.

Software Review

Bewertet am 24.6.2019
Denise S.
Firm Administrator
Buchhaltung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are using AssessTeam for our annual performance review process. The rep has been extremely patient and helpful throughout the process. We started to look at the software almost a year ago but didn't implement until June 2019 and he kept in contact and was ready to help when we were ready to move forward. His team did an efficient and accurate job of entering our data for the trial and the fact that we were able to use this data for our live site was so valuable. The system is easy to use from both an admin and user perspecive.

Vorteile: Competitive price.
System provides exactly what we need. It wasn't as robust as others but we didn't need the features or functionality of the other systems.
User friendly.
The trial was invaluable and the implementation help that AssessTeam provided was outstanding.
Customer service is great. The rep provided quick responses that were easy to understand.

Nachteile: A little tricky to understand some of the terminology but the rep has been very responsive when I've gotten stuck or couldn't find something so this wasn't much of an issue.

AssessTEAM Employee evaluation on the cloud Review

Bewertet am 24.6.2019
Ruwald L.
Partner / Director
Buchhaltung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great product! Customization takes some time, but once completed it sames allot of time on all levels!!

Vorteile: Online, real time and available on App for ease of Access.

Nachteile: Email function does not always work. Support could resolve this matter, but it took some time and reoccurred.

Antwort des Softwareanbieters

von AssessTEAM an 1.7.2019

Thank you Ruwald, its been a pleasure working with you.

AssessTeam

Bewertet am 24.6.2019
Yu M.
HR specialist
Computerspiele, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Good but if you can let customer to customize more, that might be better

Vorteile: easy, very fast customer service. If it wasn't the rep, i dont think i was implementing the system.

Nachteile: still have lots to improve, and many things i did not know in the first place, and i have to ask the rep to make changes

Antwort des Softwareanbieters

von AssessTEAM an 25.6.2019

Thanks Yu, Its been a pleasure working with you.

Mazars' review on AssessTeam

Bewertet am 11.12.2019
Oleksandr C.
Project Manager, Research and Innovations
Buchhaltung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been using AssessTeam for around 6 months already. That helped us get rid of paper evaluations, systematize evaluation forms, easily collect complete evaluations in one place. We are still working on small adjustments, however, overall impression is positive.

Vorteile: 360-degree evaluations
web platform (easy to access from different devices)
mobile-friendly
customizable
every day support from AssessTeam representatives

Nachteile: website bugs sometimes (especially if used be many users at the same time)
gradation (rock stars, adequate and needs help) does not always meet all the requirements company/team needs
impossible to engage with external users without adding them into the system

Antwort des Softwareanbieters

von AssessTEAM an 13.12.2019

Many Thanks Oleksandr, its been a pleasure working with you on the rollout.

Simple to use and easy to rollout

Bewertet am 1.8.2016
Randy P.
CEO
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It took us a total of 3 days to rollout the system for 16 employees. The KRA database was very useful to build a foundation of our evaluation plan and the simple import routines got our employees setup quickly. Very little help was needed unlike the other systems I have tried , never saw a video or needed help

Vorteile: simplicity
cloud usage
speed
kra / kpi library

Nachteile: the mobile apps do not allow for all features in the backend, only a very small subset

Provides continuous feedback to improve employee performance and productivity.

Bewertet am 4.8.2018
Verifizierter Rezensent
Python Developer
Informationstechnologie & -dienste, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The simplicity and ease with which we can operate this tool is really amazing. The fact that it’s cloud based also just adds to its accessibility. Performance data can be easily generated and understood as they are presented in graphs sheets which are well-organized.
Being able to provide continuous feedback to our employees is essential for us to help them in their career growth and development. Assessing employee performance based on a combination of self-evaluation, peer, customer and other significant factors allows us to also make better decisions in terms of promotions and compensation.

Nachteile: The mobile app has limited functionality, so I think definitely needs to be addressed. Other than that, we haven’t had any issue that the AssessTEAM wasn’t able to resolve. It’s easy to reach out to them for, and their response is always warm and friendly.

Working with Assess team has been a please, They have been very helpful with our needs

Bewertet am 7.3.2018
Scott H.
Director of Field Operations
Bau, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Visibility of the information collected is great. Ease of use is also a driving factor when we select a new software. We have found if software is overly complicated it will not be utilized

Vorteile: With over 300 employees, this system has given us the visibility to continue the growth of a stronger team. Before we had assess team the evaluation process was long and drawn out and produced information that was buried in files and never reviewed by the managers that needed to see the information.

Nachteile: No real cons that we have found that the assess team didn't address immediately. The software has much more potential than we are currently using.

On boarding with Manoj was a pleasurable experience and he a customer service super star!

Bewertet am 8.8.2017
Derek I.
CIO
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: Features and functionality, as well as simple enough that we are can update and move out on our own. This is not related to the software but the service we received, after working with our Manoj over a couple of months he observed that we were in the wrong tier and recommended we downgrade at a loss to AssessTEAM, and we were blown away by that, and I told him we would do business with them for a long time as this reflected caring for the customer - a rarity today in service!

Nachteile: Perhaps to consider a system in which RA could be updated, and for the users who have not taken the evaluation would be automatically updated, and for those that have, just port them for next reiteration/delivery. Regarding ratings, perhaps a way for the customer to update all evaluations without having to bother support to do this on the back end (for instance we changed our Likert scale for our RA's and wanted to apply it to ALL our evaluations). Support helped with these items, I say they are cons in that they were so great, I felt bad in asking for help with them...

Great value for a flexible tool

Bewertet am 1.11.2018
Carolyn S.
Managing Director
Marktforschung, 13-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Finally we have a tool to help us do 360 reviews! And the customer service was incredible. Patient, informed, positive attitude. Just a wonderful experience after so many disappointments with other tools.

Vorteile: The flexibility to to find a way to make the system work for us was a huge plus. We have had to abandon several other tools that we could not customize to our needs.

Nachteile: Because there are so many ways to customize, the user interface is not always intuitive. Luckily we had a wonderful account person who helped us work through and answered so many of our questions with enthusiasm and expertise. Thanks team!!

Antwort des Softwareanbieters

von AssessTEAM an 7.11.2018

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Newly Adding to Our Compnay

Bewertet am 12.9.2018
Sasha C.
Practice Management Solutions Manager
Professionelles Training & Coaching, 501-1.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are able to properly evaluate our team members and measure deliverables offered to our clients.

Vorteile: I love the visibility of the software. It provides tons of information from a dashboard while allowing you to take a further dive into specifics.

Nachteile: I am not fond of having to manually populate surveys and reviews but understands it needs to be done because it is so specific in regards to our scope of work.

Great for the price

Bewertet am 24.6.2019
Courtney A.
HR Manager
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Being able to measure performance with data is a new concept for our team, but one we're really excited about using AssessTeam for, to be able to make calculated and unbiased decisions.

Vorteile: The price is awesome. For just starting to measure performance of our team, it's a great place to start. The reports section is also really helpful and easy to interpret

Nachteile: Confusing to learn. Also not an option to submit a survey completely anonymously. They should at least have the option to, for things like true 360 degree reviews.

Antwort des Softwareanbieters

von AssessTEAM an 25.6.2019

Thanks Courtney, its been a pleasure working with you.

Does what I need without costing a fortune

Bewertet am 27.6.2019
Paula F.
Managing Principal
Finanzdienstleistungen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been pleasantly surprised at the level of support and assistance provided. I just sent out the first round of performance review links and am looking forward to having more transparency and insight into our employee performance.

Vorteile: The cost is very reasonable compared to other solutions in the marketplace. The software allows us to customize the review process without being forced into using a certain format.

Nachteile: It is easy to pick up quickly but there are some nuances that I had to call support about. They are very fast to respond and cleared up my confusion quickly.

Antwort des Softwareanbieters

von AssessTEAM an 5.7.2019

Thank you Paula, its been awesome working with you!

It's rather simple and easy to use

Bewertet am 21.8.2019
Steve R.
VP
Onlinemedien, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: AssessTEAM is very simple and easy to use and set up. I'm no fan of major learning curves, and there wasn't one here.

Nachteile: Very few cons to speak of, and anything minor is made up for with good support.

Antwort des Softwareanbieters

von AssessTEAM an 26.8.2019

Thank you Steve, it was awesome working with you and your team to set up evaluations for your company.

Great support

Bewertet am 21.6.2019
Karen L.
Chief People Officer
Musik, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We get quick and good customer support from Rajat. He is always responsive and willing to help with all our questions. In addition, he is open to receiving our feedback so he can take that to the development team to improve the platform. We really appreciate his support.

Vorteile: The software is simple and is improving.

Nachteile: It does not have all the features and functionality yet but AssessTEAM is working on it.

Antwort des Softwareanbieters

von AssessTEAM an 24.6.2019

Thank you Karen, We appreciate your input in making AssessTEAM better.

AssessTEAM Employee evaluation on the cloud Review

Bewertet am 2.11.2018
Peter M.
CEO
Sport, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: ease of access and navigation
customer service (excellent)
customization of fields (although it should be more flexible to cater to specific scoring requirements, and manager's appraisals / viewing of team scores)

Nachteile: template is limiting in some ways, not customizable enough.
some fields such as scoring methodology (360 degree) is very limiting.
the final score should belong to the appraisal manager.
it should not be a simple average of scores.
fields should have a weight based on their importance to the final score.

Antwort des Softwareanbieters

von AssessTEAM an 8.11.2018

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Great product

Bewertet am 8.8.2017
Donald R.
Accountant
Bau, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Perfect for our needs.

Vorteile: Great functionality. I had one modification that I requested from support related to the ability to export certain report details. They gladly made the change for us.

Nachteile: Perfect for what we need it for. Possibly offer multiple packages based on needs. I wouldn't mind not having to look at certain manhour reports on the site that we don't use.

Get your moneys worth

Bewertet am 24.6.2019
Alexandra B.
HR Coordinator
Onlinemedien, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My rep, has made this experience wonderful. He helps me with any questions and helps me meet deadlines.

Vorteile: You can customize a lot of it and it was not too expensive

Nachteile: Hard to fix small mistakes, cant leave continuous feedback

Antwort des Softwareanbieters

von AssessTEAM an 25.6.2019

Thank you Alexandra, its been a pleasure working with you to setup Amify staff evaluations.

AssessTEAM has a very deep platform that is not that intuitive but seems quite useful.

Bewertet am 8.8.2017
Grant F.
COO
Internet, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The granularity of the performance metrics, coupled with the ability to modify and curate to fit my company's needs.

Nachteile: The UX is not as easy to use as it seems like it should be. I get the feeling that I haven't seen all of the features yet because I don't know where to find them!