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Über RAKEN

Konstruktions-Tagesberichte für Superintendents, Vorarbeiter und Projektmanager auf der Baustelle.

Erfahre mehr über RAKEN

Vorteile:

Using Raken for the past 3+ years, I have seen the software develop and continue to expand. Raken strives to be on the leading edge for keeping track of day to day activities on a construction site.

Nachteile:

I dislike having to scroll to find my subcontractors on my jobsite everyday.

Bewertungen zu RAKEN

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,1/10

RAKEN hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 183 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (183)

Aneisha
Aneisha
Chief Operating Officer in USA
Verifizierter Nutzer auf LinkedIn
Tiefbau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Do we love Raken? Yes, let me count the ways!

5,0 vor 5 Jahren

Kommentare: Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee through logging on, assisting on feature access or training, this company is by far one of the best in customer service and the level of power for field reporting is superior to anything we have had in the past!

Vorteile:

1. Cloud based (no expensive servers, no storage limits) 2. Extremely easy to use 3. Allows Foremen/Superintendents to have very detailed field reports 4. Can share photos, recordings, weather, and reports with a link vs. large emails 5. Can track jobs by crews, employee, and cost codes 6. Easily document weather delays 7. Voice recording allows for a LOT of flexibility and complete detail 8. Phone, ipad, tablets or desktop are part of the accessibility with just a logon 9. All this at an affordable price 10. If you need to go to mediation and/or court, this is quite the electronic storage 11. Allows for employee to sign the time/work performed and no accidents 12. Easily modify your daily field report for different jobs.

Nachteile:

1. We started when it first launched and it didn't have all the features but they were listening and added new things constantly 2. Would like to see more gps functions later for time card validating

Antwort von RAKEN

vor 5 Jahren

Thanks for your time writing this review and feedback, Aneisha! This is very exciting to hear. We have built Raken based on customer feedback and will continue to do so. Thank you!

Ryan
Operations Manager in USA
Hausmeisterservice, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Diamond in the rough...and it is rough!

5,0 letztes Jahr

Kommentare: Fantastic team, all very helpful...I have not spent one minute feeling like a number or a dollar sign. My sales person [SENSITIVE CONTENT], phenomenal. One of the best sales approaches with the proper follow up that I have ever been involved with. He made this so easy. This software has made keeping track of what goes where with who and when as easy as can be. Each of my Foremen/Project managers can get their notes in all day long instead of spending 30 minutes to an hour at the end of each day to dump information to the cloud. It's quick, it's fast, it keepsy company moving!

Vorteile:

Offline functionalityEase of usePriceEasily accsessible in the fielsUsing the App interface for data collecting along with the desktop site for organization and processing info seemlessly integrates my field operators with my office support team so we never miss a beat!

Nachteile:

Would like a little more customization options but I haven't even had our full set up yet so I am sure it's coming. Would like to be able to assign tasks to mutiple people without recreating the task. Would like name and time stamps on notes.

Larry
QC Manager in USA
Metallabbau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Not the right product for mining construction

2,0 letztes Jahr

Kommentare: I am a Quality Control manager. In addition to the inefficiency of its daily use, Raken has CAUSED us a loss of information on many of our daily reports. Raken puts me and my company at risk of supplying incomplete information to our client. This is unacceptable and I would not recommend this software. Use of this product has been mandatory between contractors on this Federal underground project, but we have found it to impede our work and not be as time-saving and efficient as the company claims.

Vorteile:

Ability for all users to edit or add data to the same document

Nachteile:

Glitchy. Not stable. Raken is limited to Internet Explorer and doesn't work well with that. I use other browsers by choice and Raken forces me to use I.E.. Much data has been lost due to Raken's inability to save attachments consistently. Sometimes they save, sometimes they pretend to save and disappear. Raken does not work well without internet or phone signal (like in an UNDERGROUND MINE). If one user is logged on, another user's interface with Raken is slowed down significantly.Editing equipment and crews is tedious and has to be repeated every day for every report.

Julie
Facilities Manager in USA
Bildungsmanagement, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Success with Raken for construction management

5,0 vor 10 Monaten

Kommentare: We have been really happy with Raken customer support.

Vorteile:

Raken allows for easily uploading field notes and progress photos. We also have created customized checklists that we use for project initiation, preconstruction and progress meetings and punch list.

Nachteile:

It would be better if the checklists were available right from the main screen where the daily report is listed. I think that would help team members remember. They are a little bit buried and not intuitive to find.

John
Sr. Project Manager in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great for construction management

5,0 vor 10 Monaten

Kommentare: I have used it daily for 13 years between the 2 companies I have worked for

Vorteile:

You answer questions and upload pictures and the format of the report is put together for you

Nachteile:

It can be glitchy. I don’t like that you can’t add pictures to the equipment if you have already passed that day

John A.
John A.
Principal in USA
Verifizierter Nutzer auf LinkedIn
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simple and Comprehensive Field Productivity App

5,0 vor 5 Jahren

Kommentare: Our superintendents dreading writing out laborious daily reports. RAKEN makes field reporting far more efficient and allows our guys to spend more time doing what they need to do, to supervise and manage the work in the field.

Vorteile:

It's easy for our supers to keep track of their daily field reports, click of a button, on their iPads. Couldn't be easier. The ability to view the reports in the office on our desktop is key. The email notifications are great.

Nachteile:

none, it accomplishes all that we need it to do.

Antwort von RAKEN

vor 5 Jahren

Hey John, thank you for the awesome feedback! We are glad it works so well for your superintendents. If you ever have questions or are in need of assistance with Raken, please contact us at any time at 866-438-0646 or email us at help@rakenapp.com.

Chris
Chris
CIO in USA
Verifizierter Nutzer auf LinkedIn
Bau, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Raken has made life easier

5,0 letztes Jahr

Kommentare: Raken has been an excellent partner during the entire journey. From the pitch, through proof of concept, license negotiations, implementation, and production, Raken has been very easy to deal with the entire way.

Vorteile:

The struggle to produce quality daily reports at construction sites used to be real. Raken gave us an "Easy" button. It is almost hard to imagine life before Raken.

Nachteile:

Raken has some extremely nice checklist features to collect data on the mobile app. The only con, is that getting to the data behind these checklists is not possible beyond the PDF report that the checklist produces.

Adrienne
Adrienne
Office Manager in USA
Verifizierter Nutzer auf LinkedIn
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use, awesome platform for reporting.

5,0 vor 5 Jahren

Kommentare: I've been really happy with them. Customer service is great every single time I contact them with a question or suggestion.

Vorteile:

Easy to navigate, love the amount of features available. Everything we need relating to jobsite tracking is contained in here!

Nachteile:

I wish they had a build-out of subcontractor companies.. there are only timecards for individual workers right now.

Antwort von RAKEN

vor 5 Jahren

Thanks for your feedback, Dufina! Glad to hear that it¿s helping you track your jobs. We¿d love to get more information about what you¿re looking for in regards to the build out of subs as well as the time cards. Please email us at hello@rakenapp.com so we can discuss what you¿re looking for and share it with our Product team. Thanks again!

Kenneth
System install in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Daily work Accomplishments

5,0 vor 10 Monaten

Vorteile:

I found that it was very easy to login to the application to easily find the current job that im working on very easy to upload photos of the days current assignment I am still learning about the application and the process still but so far I can say it is a good app to use

Nachteile:

I don't have any complaints in regards to the application.

Jose Luis
Jose Luis
Senior Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Architektur & Planung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Peoject Management tool

5,0 vor 5 Jahren

Kommentare: I been used it for the past three years and is a great tool to gather, record, and keep the projects information

Vorteile:

Easy to use, you can operated from anywhere

Nachteile:

Adding an scheduling tools will be very helpful.

Antwort von RAKEN

vor 5 Jahren

Thanks for the feedback, Jose! We will pass that on to our product team. Stay tuned for new Raken features and big updates this year!

David
Director of Production & Quality Control in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best suited program for our needs in the management of construction projects for our company.

5,0 letztes Jahr

Kommentare: Before Raken our Superintendents were filling out numerus hand written forms each day, this caused it to be impossible to get updated information with out making a lot of phone calls that took the eyes of our Superintendents off the quality of work being preformed. with Raken we have adapted all the information into the system and it can be accessed at any time, with pictures and descriptions. When we were looking for an app to cover all of our needs, Raken was the best option and at a affordable price. The Raken support team has always been quick to assist when needed.

Vorteile:

It has all the reporting areas we need to provide quick access to information and our Superintendents can easily fill out information during the work day without taking a lot of time away from overseeing work quality.

Nachteile:

Raken is always wanting feedback so they can improve the content of the program, our company has sent several ideas in for consideration over the time we have used the Raken program. Raken always response letting us know they appreciate our input.

Brian
Safety Manager in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great keeper of information with Cloud based back up.

4,0 vor 5 Jahren

Kommentare: The Raken has been a positive addition to our field. It has replaced the old school hard bound book used for daily reports. It has allowed us the ability to diversify the documents we upload, including daily equipment inspections and other paperwork that comes in every day. The additional benefit of uploading photos or project progress and potential issues on site have been a bonus to the project management team in that they can see details if issues without having to go to the field to see them.

Vorteile:

It has been fairly easy for our field end users to operate. By self admittance, we are not the most tech savvy group, but it has proven to be easy to maneuver around and upload documents we find to be important to us.

Nachteile:

Not necessarily a con, but more of a financial decision. We should have upgraded to the next level to really take advantage of the customization. That was our choice and we are working through whether we make the jump to the next level.

Antwort von RAKEN

vor 5 Jahren

Thanks for the review, Brian! It's great to hear that Raken is easy to use, especially for a non tech-savvy group, and that you find lots of importance in the app. We appreciate the feedback! Feel free to call our fantastic customer success team at 866-438-0646. They will be happy to help with any questions you may have regarding packages and capabilities.

Jon
Project Manager in USA
Glas, Keramik & Beton, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Awesome product for field accountability

5,0 letztes Jahr

Kommentare: The software has allowed our company to keep an eye on the daily installations at the jobsite. If a PM sees a picture they have a question about, they can immediately reach out to the field workers and discuss it. Having the gallery to go back to if the GC has questions later on in the project has been invaluable on numerous occasions.

Vorteile:

We have all of our Foremen, Superintendents, and Project Managers using this software. It's perfect for keeping up with what is going on in the field, and provides accountability for each crew to make sure their installs are up to standards and specs.

Nachteile:

It would be great if the software could integrate more with the device's GPS for features such as time cards. It already uses GPS when setting up a project in the field by using your current location as the project address. Knowing where the employees are when they clock in would be helpful as well.

Kyle
Construction Manager in USA
Versorgungsunternehmen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Complete construction management tool

5,0 vor 5 Jahren

Kommentare: My company used a different field management app a few years ago and it did not have anywhere near the same capabilities as Raken. Raken is a straightforward way to track the progress of your project. Clients who receive the Raken report are also very impressed.

Vorteile:

The software is user friendly, generates clean reports, and allows for all the information needed to keep an accurate and detailed reporting of the day's work.

Nachteile:

The only con that I can think of is I know the Raken administrator for my company has dealt with a couple of glitches. I haven't had any issues though and think the app is great!

Antwort von RAKEN

vor 5 Jahren

This is great feedback. If anyone in your organization experiences glitches or issues within Raken, please reach out to us at help@rakenapp.com or call us at 866-438-0646. We will be happy to get it straightened out for you. Thank you for the review, Kyle!

Dianna
Manager in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Product

4,0 vor 5 Jahren

Kommentare: The crews can do their daily report on time, fast and accurately and can do job in progress photos and videos, step by step, enabling us to keep accurate records which are easily accessible to other team members and management.

Vorteile:

Our field crews are experts in their roles, but not everyone is an expert with software and computer skills. Raken has made it so easy for our crews to be an expert using this program and are able to do their reports on their phones in the field every day and load photos of their work in progress.

Nachteile:

Not everyone needs access to all the advanced features but to upgrade we need to pay per user, regardless if they use them or not.

Antwort von RAKEN

vor 5 Jahren

We love hearing how easy it is for your field crews to use Raken on a daily basis. Thank you for the review and feedback, Dianna!

Jason
Systems Administrator in USA
Bau, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great App

5,0 vor 5 Jahren

Kommentare: Not only have these daily logs saved our company money from lending legal action (we had photographic eveidence of work completed according to schedule), but some of our vendors have started using Raken for their projects as well.

Vorteile:

We have constructions project all over the state. Raken easily allows remote foreman to update the project management teams with photos, surveys, and daily information as well as an hours worked log.

Nachteile:

As a larger company, we currently have only been able to assign a single administrator to the system. There likely is a way to do this but we haven’t contacted support.

Antwort von RAKEN

vor 5 Jahren

Thanks for your feedback, Jason! Please click ¿Team¿, select the desired team member, then click ¿Projects¿ to change someone¿s role to Account Admin. If you need help, please contact us at help@rakenapp.com. Thank you!

Tory
Project Engineer in USA
Bau, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Raken for GC Use

4,0 vor 5 Jahren

Vorteile:

Input into the fields is easy and the output report looks great.

Nachteile:

Hard to keep up with inputting subs, and then make them active or inactive. Also, it would be nice for uploading pictures to show the dates similar to the iPhone photo library.

Antwort von RAKEN

vor 5 Jahren

Thanks for the review, Tory! Appreciate your feedback regarding inactivating subs. Typically, the best way to avoid this is to set an end date for their work so their inactivated automatically. If the date ends up being different, the sub can always mark days as ¿no work days¿ to keep the compliance accurate. Either, this is good feedback for us to discuss internally so thank you. Please stay tuned regarding photo management on the app, we¿ve got a feature similar to what you described in our roadmap. If you need any assistance, please reach out to us at help@rakenapp.com.

Matthew
Project Manager in USA
Bau, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Daily Reporting and Easy

4,0 vor 5 Jahren

Kommentare: Experience has been great. Customer service is always really responsive. Owners love the reports

Vorteile:

Super easy to use & explain to others for use. Owners love the Super Daily. Weekly & monthly reports are great ways to keep management involved

Nachteile:

Occasionally email addresses for super dailies get cleaned out and no one gets the reports. which it had some more safety integration or file uploading to use fillable PDFs

Antwort von RAKEN

vor 5 Jahren

Thanks for the review and feedback, Matthew! Please let us know if you ever experience emails getting removed, we have not heard of this issue and would like to help! We will be sure to pass on your feedback regarding safety functionality to our product team. You can contact us at help@rakenapp.com. Thank you!

andrew
General Superintendent in USA
Bau, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Daily Reporting Software

5,0 vor 5 Jahren

Kommentare: I am enjoying using Raken and find it a valuable tool in managing my project.

Vorteile:

I love the easy the auto populating of weather, the ease of documenting your day to day activities, visitors, delays and safety.

Nachteile:

I would like a easier/ more specific sort function for monthly reporting, i.e weather days, man hours per sub etc.

Antwort von RAKEN

vor 5 Jahren

Thanks for your feedback! Not sure if you¿ve seen it, but we offer a monthly summary report that automatically compiles the key stats from your job. If this report doesn¿t incorporate what you need, please email us at help@rakenapp.com so we can discuss what would help you with your monthly reporting. Thanks again!

Jason
IT Admin in USA
Bau, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Tremendous Help

4,0 vor 5 Jahren

Kommentare: We were using excel spreadsheets for reporting. Raken is much more user friendly and accurate since the user can do it from their phone/iPad.

Vorteile:

Ease of use. New users pick it up very fast.

Nachteile:

As an admin I cannot change users passwords, I have to email Raken support.

Antwort von RAKEN

vor 5 Jahren

Thanks for your review and feedback, Jason! We will be sure to pass this as a feature request to our Product team. If you need any help in the meanwhile, please contact us at help@rakenapp.com. Thank you!

Ashley
Project Coordinator in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good for our use

5,0 vor 5 Jahren

Vorteile:

It made it easy to capture daily reports for all of our projects. Tracking delays and making sure that every day had been captured.

Nachteile:

Having to purchase multiple licenses to capture all of our projects (Superintendent log ins)

Antwort von RAKEN

vor 5 Jahren

Thanks for the feedback and review, Ashley! We're glad to hear that Raken makes tracking daily information easy even across multiple projects.

Shawn
Manager in USA
Bau, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

User friendly

5,0 vor 5 Jahren

Kommentare: Pictures & videos are everything when it comes to project documentation. This app has this ability more than any other app I’ve seen.

Vorteile:

I have the ability to give it to field foreman for site documentation and they are able to keep jobs on track.

Nachteile:

I do like the original version before the software update. Seemed more streamline.

Antwort von RAKEN

vor 5 Jahren

Hey Shawn, thank you for the feedback! We'll pass your comment about the update on to our product team. We appreciate the review. Please contact us at help@rakenapp.com if you need any help or have any questions!

Eric
Project Superintendent in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use

5,0 vor 5 Jahren

Kommentare: Customer service was quick to help resolve problem when needed.

Vorteile:

Easy to follow videos to help with use and options that are available. Reduced time filling out reports. Adaptable format to conform reports for different types of jobs.

Nachteile:

Have not found any yet very easy to get started and use.

Antwort von RAKEN

vor 5 Jahren

Thank you for the review, Eric! Happy to hear that the videos are helping out and that reporting is taking less time. If you ever have questions, always feel free to reach out to us at (866)438-0646 or help@rakenapp.com.

Dan
Project Manager in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Raken Review

5,0 vor 5 Jahren

Vorteile:

Easy to use. Only takes a few minutes to set up and train new users. Autofills previously used contractors to save time. The built in picture attachments makes it easy for those in the office to see progress.

Nachteile:

We have not real issues with the software at this point.

Antwort von RAKEN

vor 5 Jahren

Hello Dan, thank you for the review and feedback! Field to office communication is so important and we are happy to hear that you are finding a lot of value in Raken for that purpose.

Ben
General Superintendent in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great product

5,0 vor 7 Jahren

Kommentare: Raken has been the most helpful software tool I've used in my 24 years in construction. In addition, they are constantly putting out new updates and improvements and their support is the best I've ever seen. Highly recommend to any superintendents/PMs.

Vorteile:

Easy to use, fast, mobile, automatically sends professional reports to project managers and owners

Nachteile:

None

Antwort von RAKEN

vor 7 Jahren

Thanks for your great feedback, Ben! As always, feel free to reach out to help@rakenapp.com if you have any questions, or need assistance.