Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden

Über NapoleonCat

Social Media Marketing- und -Analysetool mit automatisiertem sozialen Kundenservice, Wettbewerbsanalyse, Berichterstattung und Veröffentlichung.

Erfahre mehr über NapoleonCat

Vorteile:

Makes all my work easier user interface is good and user-friendly all are detailed.

Nachteile:

I don't like that I can't respond to comments on Instagram directly to inbox as I can do on Facebook.

Bewertungen zu NapoleonCat

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,8/10

NapoleonCat hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 82 Nutzerbewertungen auf Capterra.

Hast du NapoleonCat bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (82)

Paula
Digital Project Manager in Polen
Onlinemedien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Out of all the tools for Social Media I like this one the best

5,0 letztes Jahr

Kommentare: I use NapoleonCat mostly for community management and engagement analysis - for this the platform is perfect for me as it is easy to use and navigate and the analysis tools meet my needs.

Vorteile:

It is very easy to use and there is little need for introduction to the program for new employees which I value as a Project Manager. The dashboard is easy to navigate and features are intuitive. The analysis part is also aligned with my needs and is always ready and quick to use and get the data I need.

Nachteile:

They introduced TikTok quite recently and integration with this platform could be smoother, there are still a few bumps visible but I am confident they will resolve any remaining issues.

Antwort von Napoleon

letztes Jahr

Hi Paula, Thank you for sharing your review. It really means the world to us! I'm sorry you've experienced some bumps on the NapoleonCat-and-TikTok road. We work hard to make our tool work smoothly, and hopefully, you're gonna notice it yourself. :) In the meantime, please feel free to reach out if you need any support. Or you wanna chat about SMM work perks and.. well, not-only-perks. ;) Best, Ewa

Ewa
Content Moderator in Polen
Onlinemedien, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

NapoleonCat.com - your best social media tool

5,0 letztes Jahr

Kommentare: NapoleonCat.com helps me with managing different social media platforms for different brands. I don't have to switch tabs anymore, everything is right there in simple, intuitive form. No more too many opened tabs and windows, no more feeling overwhelmed with how many sites and platforms I have to check, no more overlooking any notifications. Everything is right here.

Vorteile:

NapoleonCat.com is a very intuitive tool with a lot of useful features that are very helpful when I'm working with different social media channels (Facebook, Instagram, TikTok, LinkedIn) on a daily basis. I can easily manage my tickets with categories (new, hidden, archived...) or features such as tagging, flagging or consulting tickets with my team. Their customer support also deserves mention - it's fast and reliable (and also very nice). I'm using NapoleonCat.com daily and I highly recommend it.

Nachteile:

Sometimes it logs me out suddenly, but it does not happen more than maybe one-twice a month so it's not really a problem, more of a tiny inconvenience.

Antwort von Napoleon

letztes Jahr

Hi Ewa, Thank you for sharing your review. It really means the world to us! Sorry to see you had issues with working smoothly on the platform. Our IT Team works (hard) on solving this type of bumps on the working road. If I could be of any help, just let me know. :) Best, Ewa NapoleonCat Team P.S. Cool name! <3

Marcin
CEO in Polen
Marketing & Werbung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great, but not for everyone

3,0 letztes Jahr

Kommentare: Easy to learn and use but needs improvement.

Vorteile:

It's easy to learn and use, so it's good for large teams with employee rotation.

Nachteile:

Doesn't support X (Twitter), Kick and Twitch analytics or publishing.

Antwort von Napoleon

letztes Jahr

Hi Marcin, Thanks for sharing your review with us; it means a lot! If you could/want to share the one thing you'd improve in the tool, I will be more than grateful. :) Have a great week, Ewa

Jakub
International Social Customer Care Manager in Polen
Marketing & Werbung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Multi-channel management greatness

4,0 letztes Jahr

Kommentare: It's aggregating all the Client's profiles in one place thanks to which, the Team is able to operate from one Social Media hub. This saves plenty of time and allows us to concentrate all the data needed for further analysis.

Vorteile:

Quickness in Helpsesk's responses. META's changes occur without an information ahead, but NC's Team takes care of them immediately when they appear. Thanks to that, we didn't have any major problems with service delviery yet.

Nachteile:

META's constraints crashing the tool's flow.

Antwort von Napoleon

letztes Jahr

Dear Jakub, Thank you for taking the time to review NapoleonCat. We appreciate your kind words! As a third-party tool, we're dependent on social media platforms. We're happy to hear that despite some unexpected changes, you didn't experience any major problems. Keep up the good work, and we'll continue to deliver timely support :) Warmly, Kasia

Kasia
Community Moderator in Polen
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best content and social media manager

5,0 letztes Jahr

Kommentare: NapoleonCat is the best tool to manage your social media. It allows you to manage several social media profiles at one place and it makes scheduling your posts and keep your conversations easy and enjoyable.

Vorteile:

NapoleonCat gives you a possibility to manage several profiles in one place, which makes it easy to keep track on all your content and community goals.

Nachteile:

The mobile app need some work, but we were assured it's under construction and new version will be published soon.

Antwort von Napoleon

letztes Jahr

Hi Kasia Thank you for sharing your review about NapoleonCat! It really means the world to us! I want to assure you we are working hard to fix the app issues you've mentioned. I hope they will be in the past pretty soon. In the meantime, if I can support you in any way, please let me know. Best, Ewa from NapoleonCat

Beata
Social Customer Care Specialist in Polen
Onlinemedien, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

NapoleonCat makes my daily work easier

5,0 letztes Jahr

Vorteile:

I use NapoleonCat in my agency work and my work would be very difficult without this tool. We work with several brand profiles at the same time and with NapoleonCat it is very easy and problem-free. I like that I can easily switch between projects and have everything in one place. In case of errors, support is very helpful and responds quickly.

Nachteile:

The biggest problem is that sometimes a profile gets detached from NapoleonCat and then you have to moderate it manually. There could be some kind of message when a profile disconnects, so that you would notice it quickly.

Antwort von Napoleon

letztes Jahr

Dear Beata, Thank you for taking the time to review NapoleonCat. We pay great attention to developing features that make agency work easier. That's why we're thrilled to hear your positive feedback :) At the moment, we send email notifications when profiles disconnect. We're planning to send similar notifications via the NapoleonCat notifications center. Stay tuned! And if you have any new improvement ideas, you can visit our product board, suggest features, and upvote the ones that are already in the pipeline: https://portal.productboard.com/napoleoncat/1-napoleoncat-feature-suggestions/tabs/6-what-should-we-build-next. Warmly, Kasia

Julia
Social Customer Care Specialist in Polen
Verbraucherdienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Everything you nedd

5,0 letztes Jahr

Kommentare: This tool is very helpful in tracking, replying and tagging messages from groups of people. I really like the report creation function.

Vorteile:

This product is definitely easy to use, all functions are clear. The analysis and report creation function is well done logistically. I haven't encountered any major errors on the website, and if there were any minor errors, the Customer Service quickly showed me how to fix them.

Nachteile:

When we have a larger number of messages in Inbox, scrolling them causes jamming. The phrase search function sometimes does not work, even though I know that a given phrase is in the archive.

Antwort von Napoleon

letztes Jahr

Dear Julia, Thank you for taking the time to review NapoleonCat and share your experience. We're happy to hear you like the tool, and that you haven't experienced any major problems. At the same time, we apologize for the minor inconvenience. We constantly try to improve the overall performance of our tool. Whenever you encounter problems, please let us know via chat, and the team will help you as fast as they can. Warmly, Kasia

Mariusz
Social Customer Care Specialist in Polen
Marketing & Werbung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NapoleonCat is a good tool to managing your social media platforms.

5,0 letztes Jahr

Kommentare: Since I've been using NapoleonCat i manage social media faster and i don't loose any comment or provate message. All are everytime answered, deleted or hided.

Vorteile:

Napoleon is easy to use tool wchich helps managing our social media channels. I can answer or consult to all private messages or comments in one inbox witchout switching beetween Facebook, Instagram or TikTok. I can do my job faster and more efficiently

Nachteile:

Sometimes NapoleonCat has a little problems with stability when inbox is full of messages.

Antwort von Napoleon

letztes Jahr

Hi Mariusz, Thank you for sharing your review. It really means the world to us! Sorry to see you had issues with working smoothly on the platform. Our IT Team works (hard) on solving this type of bumps on the working road. If I could be of any help, just let me know. :) Best, Ewa NapoleonCat Team

Maciej
Content Moderator in Polen
Onlinemedien, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A huge time-saver

4,0 letztes Jahr

Kommentare: It makes my job much easier and faster. It gives me the comfort of knowing, that nothing will get lost in the hundreds of messages and comments.

Vorteile:

The site consolidates a lot of things into one place with easy access to most features I need and more. NapoleonCat.com saves a lot of time and makes lots of things effortless. Doing the stuff manually without it, would be a real hassle. They are constantly adding new features and improvements. I use it everyday in my work. The customer support is also good, nice and fast.

Nachteile:

As all things in life, it does have its drawbacks. There are sometimes some technical hiccups and slowdowns. They occur usually randomly and just for a couple of minutes. The integration with some sites is imperfect, but that might be the fault of their respective API's, and not something, that NapoleonCat can do anything about.

Antwort von Napoleon

letztes Jahr

Hi Maciej Thank you for sharing your review. It really means the world to us! Sorry to see you get to deal with our hiccups. We'll try to take great care of the reasons for them. :) If I could be of any help, just let me know. :) Best, Ewa NapoleonCat Team

Nikolas
International Social Customer Care Specialist in Polen
Marketing & Werbung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool

5,0 letztes Jahr

Vorteile:

This tool is amazing! I've been working on it already almost every day for a few years, every year it's getting better and has many updates to keep up with the market tempo. Changes are implemented very easily without a problem. Every change that is implemented is very well-informed to the users, if I need something it's very easy to contact support via chat in the tool and the support workers are very kind and helpful.What can I say I really recommend this tool ;)

Nachteile:

There is no such thing. I like everything!

Antwort von Napoleon

letztes Jahr

Dear Nikolas, We're thrilled to read such a positive review; thank you for taking the time to share your experience with others. Stay tuned for more new features and updates :) Warmly, Kasia

Marta
supervisor in Polen
Marketing & Werbung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NapoleonCat is ok.

4,0 letztes Jahr

Vorteile:

NapoleonCat is good tool for everyday work. It's easier to manage profiles from one place.

Nachteile:

Sometimes it gets stuck and analytics data are wrong.

Antwort von Napoleon

letztes Jahr

Hi Marta Thank you for sharing your review. It really means the world to us! Sorry to see you had issues with analytics. We all hope this kind of working bumps will be resolved soon. :) If I could be of any help, just let me know. :) Best, Ewa NapoleonCat Team

Adrianna
Social Customer Care in Polen
Marketing & Werbung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

3/5

5,0 letztes Jahr

Vorteile:

The tool is easy to use. When needed, the team helps very quickly

Nachteile:

Sometimes it stutters, but it doesn't last too long

Antwort von Napoleon

letztes Jahr

Dear Adrianna, Thank you for reviewing NapoleonCat. We're happy to hear you find our tool easy to use and our customer success team helpful. We're sorry to hear about the occasional lags. We're constantly working on enhancing the overall performance of our tool. Hopefully, you won't experience similar lags in the future. Warmly, Kasia

Szymon
Senior Media Planner in Polen
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NC review

4,0 letztes Jahr

Kommentare: It's quite good but there are a lot of small bugs with statistics data.

Vorteile:

Easy usage of this platform. It is clear and intuitive appearance of the application.

Nachteile:

bugs, errors, problems with Instagram data, disconnected accounts etc.

Antwort von Napoleon

letztes Jahr

Dear Szymon, Thank you for taking the time to review our tool! We're glad to hear you find NapoleonCat intuitive and easy to use. At the same time, we appreciate your thoughts on bugs and errors, and we'll continue working on enhancing the overall performance of NapoleonCat. Warmly, Kasia

Karen
Growth Hacker in Peru
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

NapoleonCat

4,0 vor 3 Jahren

Kommentare: Is the easiest tool I could find to improve community management tasks, especially when there are a lot of comments asking for information and you don't have the budget to hire a sophisticated system or chatbot.

Vorteile:

Is very easy to use and saves you a lot of time answering comments and inboxes.

Nachteile:

I don't like that I can't respond to comments on Instagram directly to inbox as I can do on Facebook.

Natalia
Social Media Project Manager in Polen
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool

4,0 letztes Jahr

Vorteile:

- many moderation options (reporting, working with tags, daily work- many options with social media reports- receiving weekly reports about certain tags and monthly reports

Nachteile:

- not having tiktok analitycs- sometimes profiles are disconnecting

Antwort von Napoleon

letztes Jahr

Hi Natalia, Thank you for sharing your review about NapoleonCat! It really means the world to us! I want to assure you we are working hard to fix the cons you've mentioned. I hope they will be in the past pretty soon. In the meantime, if I can support you in any way, please let me know. Best, Ewa from NapoleonCat

Swati
Swati
Director of Business Development in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Excellent social media tool

5,0 vor 4 Jahren

Kommentare: Positive experience!

Vorteile:

NapoleonCat helps us to manage all our social media accounts from one dashboard. We use it to not only share our content and updates but also to plan our content strategy with one calendar. We really like its Social Inbox feature as we receive a lot of similar customer inquiries. Thanks to NapoleonCat's automatic moderation, we can automate the process of answering those frequently asked questions.

Nachteile:

So far so good. We have not run into any issues and with their strong customer support, I don't envision us having issues.

Antwort von Napoleon

vor 4 Jahren

Swati, thanks for your review. We appreciate the feedback a lot.

Robert
COO in Polen
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy tool for managing all your social media needs in one place

5,0 vor 4 Monaten

Vorteile:

Although I have a few social media profiles, NapoleonCat helps me manage everything in one place. Another benefit is the ability to plan the publication schedule for the entire quarter. I like the function of monitoring my competitors, and thanks to that, I can also compare my efforts to their marketing activities. I also value a reasonable monthly price. If it were higher, I could live without it.

Nachteile:

This app has met all my requirements for this scope so far. I really enjoy it and can recommend it to others.

Antwort von Napoleon

vor 3 Monaten

Dear Robert, thank you for taking the time to review our tool. We're glad to hear it helps you in so many aspects of work!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Design, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Managing social media is so much easier with NapoleonCat!

5,0 vor 4 Jahren

Kommentare: NapoleonCat's content Automoderation options help us to quickly respond to incoming inquiries which resulted in better customer experience and improved our response time. We are sure that all the messages and comments are answered and with their smart solutions and customizable automoderation, we know that all the responses are relevant, easy to solve questions are replied so that we can focus on more complex issues.

Vorteile:

NapoleonCat is the multi-featured tool we use to manage our accounts on varied social platforms. It offers several advanced options and is so intuitive and easy to use at the same time. The most we like automation solutions which we mainly use for improving our customer support we deliver via our social profiles and also to consistently interact with our audience.

Nachteile:

It offers all features we need and we haven't found anything to improve so far.

Gosia
Customer Experience Specialist in Polen
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

I use Napoleoncat daily and I am liking it, even managed to recomment it once to a friend!

5,0 vor 7 Jahren

Vorteile:

I started using Napoleoncat very 'urgently' after a colleague left our company, I had no experience and nobody to show the app to me. It was so easy to use, that I was able to work with it anyway. Once I had a question and the support offered me a skype lesson about the app, that was very helpful.

Nachteile:

I would really appreciate, if the app could also gather comments from the Instagram ads, it is the only thing I am missing now!

Mariusz
Owner in Polen
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great tool and excellent customer support

5,0 vor 8 Jahren

Kommentare: Napoleoncat is an intuitive and powerfull tool supporting our social media efforts.
On our way to this tool we tried many tools available on the market. Without a doubt this tools is one of the best we've tested.
What's more they have great customer support that responds faster than you can type... Keep it up!

Vorteile:

Ease of use Great customer support

Nachteile:

It's not cheap ...

Antwort von Napoleon

vor 8 Jahren

Thanks Mariusz for your kind words. We appreciate it!

Artur
Account Manager in Polen
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Nice and smooth!

4,0 vor 8 Jahren

Kommentare: Quite nice tool for comprehensive analysis - many features, complex statistics.
Auto-moderation tool for FP - perfect :) Highly recommended!

Vorteile:

Auto-moderation tool and complex data analysis option.

Nachteile:

Publishing tool.

Antwort von Napoleon

vor 8 Jahren

Artur, thanks for sharing your opinion. We appreciate it. And we're working hard on providing even more value to our users, including a sleeker publisher.

Pragya
KOL Manager in Japan
Bekleidung & Mode, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

User friendly

5,0 vor 7 Jahren

Vorteile:

All message and links get on one platform which is very comfortable best thing can put keywords and short out less massage.

Nachteile:

if possible message should be in sync with relative conversation and for reference a small picture as well.

Benjamin
Benjamin
Marketing Director in Polen
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The ultimate social media marketing tool.

5,0 vor 4 Jahren

Vorteile:

Super easy to hop board and get started with NapoleanCat, there's tons of things I can tweak to make my life as a marketer easier and everything is integrated. I can easily check on competitors, or even on hashtags I want to use. I was able to pop in my teammates and stay ahead of the competition.

Nachteile:

There's no much that I don't care for at this point, as the team has developed an impressive product. Looking forward to their development and what's in store for the future.

Antwort von Napoleon

vor 4 Jahren

Benjamin, Thank you so much for this amazing review :)

Joanna
Managing Directior in Polen
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to use, very useful and fantastic client service

5,0 vor 4 Jahren

Kommentare: Fantastic client service that leads you through any issues in a very friendly and easy going way.

Vorteile:

user friendly, easy to use, fantastic client service which is the most important factor when selecting business partners.

Nachteile:

Actually I like everything. I dislike lack of Instagram content and DM management, but this is something that is not in Napoleon hands. However I was informed by the team that as soon as the API is ready, Napoleon is the first to implement it. Which is great.

Maciej
Polen
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

I don't like cats except NapoleonCat

5,0 vor 8 Jahren

Kommentare: I run an agency offering social media services. I have been using NapoleonCat for 8 months, and thanks to it my work has been improved. User interface became more friendly after last update. Client's support is good, price is reasonable, and that makes NapoleonCat one of the best in category.

Antwort von Napoleon

vor 8 Jahren

Maciej, thanks for your honest review! We appreciate it and we're glad you found our recent update helpful.