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Über Azuga Fleet
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Easy to use and works ok. I like the Google map integration.
Fields are very restrictive and it's hard to get your data out of the system once you have entered it.
Nutzerbewertungen filtern (269)
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Nutzerbewertungen filtern (269)

Azuga Fleet Value
Kommentare: Our relationship with Azuga has been positive from day ONE. When we have had an issue, they are handled it quickly and professionally. A superior company to work with - they make their customers feel valued (unlike others in the industry that require long terms contracts that automatically renew).
Vorteile:
The product from Azuga is the most valuable on the market. Even though it is very reasonably priced, the features offered from Azuga are far more valuable than its price. We have used competitive products, but Azuga - by far - is the best value for the money. Cannot recommend a product of this type any higher.
Nachteile:
nothing - we have had no issues with the product and no complaints. Customer service is outstanding.
Antwort von Azuga
vor 6 Jahren
Thanks Steve. Glad to know is Azuga is working well for you.
The best solution for your company to reduce operation costs and improve profit
Kommentare: Working with AZUGA has been very helpfull for me and the company to protect our assets and control operation costs.
Vorteile:
AZUGA Fleet is a great solution if you want to keep your oprations costs down and make your business more profitable. The platform is friendly and easy to use, also allows you to build the right hierarchy based on the structure of your company, meaning that you can build your reports based on gtoups, regions, buisness division and keep full visibility in a high level or granular. The reporting gives you the opportunity to measure performance and tendencies, so you can see how your business is improving with the time.
Nachteile:
Everything looks goot to me at this point
Absolutely Garbage
Kommentare: Terrible customer service, cheap not durable units. Would not recommend to anyone!
Vorteile:
Nothing. Was hell from day one with Azuga!
Nachteile:
Customer service is terrible. Most of the employees don’t know anything about the devices, kept shipping us wrong devices. Also at the last month of the session the units completely stopped working resulting in 10s of thousand of dollars in fines from my subcontractor in no GPS tracking. Ping rate is terrible. Could plow a whole site and it wouldn’t even update. When they first sent the units they didn’t even have the right wiring diagram. STAY AWAY from Azuga!!!!!
Azuga tracking is great
Vorteile:
The software is easy to use, set up new vehicles, and monitor vehicle usages through live view and reports
Nachteile:
Getting everything set up takes a bit of time but once you have it rolling, there is not many issues.
Working With Azuga
Kommentare: Overall I like Azuga. Customer service is always willing to assist and I haven't had any serious issues so far.
Vorteile:
I like that Azuga tracks vehicle in real time. I like that mileage is tracked as well. I get real time responses if the Azuga device is removed or gets loose and this allows me to reach out to the site Mangers to have them correct this issue right away.
Nachteile:
The turn around reply is sometimes a little slow. I've had an instance where I needed an attachment and it was forgotten to be sent along with the tracking device.

DO NOT RECOMMEND
Kommentare: Terrible, I do not recommend to anyone!
Vorteile:
Nothing, they have very poor management
Nachteile:
Azuga does not even deserve one star! I regret to say that my experience with them has been deeply disappointing. Not only did they exhibit poor communication throughout our interaction, but there were also blatant discrepancies between what was promised in our contract and what was delivered. Their lack of transparency and failure to uphold their end of the agreement was disheartening. Despite assurances made in the contract, the actual service fell far short of expectations. Attempts to address these issues were met with further miscommunication and a lack of accountability. I cannot in good conscience recommend Azuga based on my personal encounter. Potential customers should be cautious and thoroughly investigate any agreements before engaging with this company.
Sep 2023 Review
Kommentare: After over a year of frustration I finally got a manager to assign me a customer service agent in the US who could fix the spreadsheet of many issues needing corrections after much effort on my part.
Vorteile:
I like the pricing the most for the product. I put up with the problems because of the pricing.
Nachteile:
Dealing with customer service in India has been the most challenging part of my experience. They are nice and say they’ll send a return shipping label & never do without months of multiple follow up emails & calls. I don’t like that we have to pay for 30 extra days after a device is not being used & cancelled.
Review
Kommentare: I would recommend it to everyone if I didn't experience issues like odometer readings being inaccurate and not being able to generate a speeding report. But I do experience those issues. So I don't recommend it.
Vorteile:
Overall it is simple to use and provides a lot of information I can use on a daily basis
Nachteile:
Mileage readings are consistently wrong despite making sure devices are plugged in and syncronized. Speeding report consistently is unavailable/not working. I used this report on a weekly basis. Doesn't help when I can't get the info from Azuga for a situation I know for a fact is happening (drivers speeding)
Azuga is the BEST in the field!
Vorteile:
Every feature is amazing in Azuga there is not a thing that is not useful!
Nachteile:
There is not a thing least I like about Azuga.
Used Azuga a while
Vorteile:
- simple setup - simple features - gps and camera worked decent
Nachteile:
- not all requested video actually comes - our eld was not setup properly caused issues - support is delayed
In Betracht gezogene Alternativen:
Overall solid product
Vorteile:
The ability to track and maintain vehicle records is important for many businesses. Azuga allows this to happen with little training of office teams nor drivers. Encouraging safe driving behaviors has kept vehicle incidents to a minimum.
Nachteile:
The mobile access can be clunky by not updating to our geography and keeps vehicles "nested" on top of each other when they are close to each other.
Great product but it sometimes suffers in rural areas
Kommentare: You won't be sorry just be aware if you are in a rural area it is not without disruption.
Vorteile:
It was easy to setup. We are able to update our customers as to the location of the service rep. And it is great for billing time. You know how long your rep was on location and driving time to and from.
Nachteile:
We are in a rural area and there are times that the product has connection issues.
Driving Safety Operations
Kommentare: Over-all very pleased
Vorteile:
Recording speed, hard braking and acceleration (giving percentage grades). Knowing where your vehicles area at all times with maps. Great for having a large fleet when getting State inspections done. Also, amount of time vehicles are idling, trying to save on fuel. We reward a best driver on best percentage on speed, brake and acceleration.
Nachteile:
life span on GPS - some are very short lived.
Overall best product to keep your business productive
Kommentare: It has helped great with new hires, finding the best routes to help them deliver and monitor the way drivers handle vehicles.
Vorteile:
Very easy to use and understand. A lot of tools at your disposal.
Nachteile:
There is not a con that I have came across.
Awesome product
Kommentare: The experience using this app has been amazing since the beginning. I've used it countless times to coordinate multiple vehicle and client transfers or pick-ups and it's been great for managing driver safety.
Vorteile:
Ease of use. The ability to instantly locate any vehicle in my fleet where it is going and how safely they are driving.
Nachteile:
I have no dislikes of the product at all!
Azuga makes it easy to track your fleet in real time.
Kommentare: Overall I am very happy with Azuga Fleet, this program keeps honest technicians honest and allows us to deploy the most efficient technician to expedite our arrival to customer locations.
Vorteile:
Azuga is very easy to use and gives all pertinent information at the home screen or with a few clicks. It's intuitive and user friendly.
Nachteile:
The mobile app is Okay for an app, it leaves a little something to be desired compared to the computer based but I also understand you can only put some many features in an app.
Fleet
Vorteile:
The mobile app is convenient to use while on the road. Bread crumb is also great when tracking a driver that has had a report of poor driving.
Nachteile:
Reusing the units in different vehicles doesn’t let you rest the mileage tracking aspect. I lease vehicles and switch units around as vehicles filter through
Fleet Management
Vorteile:
easy access to locate vehicles and monitor its activity
Nachteile:
the ability to update who has vehicle once changed to a different tech
Like the over all
Vorteile:
The cost and ease of install for our techs
Nachteile:
reporting and admin knowing who logs in and who makes changes.
Works great.
Kommentare: It works when I need it to and is very easy to install in new vehicles.
Vorteile:
I use Azuga to track all of the vehicles in the fleet. It has always worked and I’ve never had a problem with it.
Nachteile:
I haven’t found any problems with it so far. Seems to do exactly what I need it to which is track the vehicles in my fleet and make sure everyone is driving safely.
Azuga fleet review on oil gas industry
Kommentare: I get reports on weekly bases that help solve many of the problems.
Vorteile:
easy to install, easy site to navigate and great price.
Nachteile:
We get a lot of false reading, like it shows disconnected then show connected. This creates too many false alerts.!
Long Time User
Kommentare: Tracking technicians safe or poor driving habits and knowing where they are at all times
Vorteile:
Service is always great. Very rarely have issues
Nachteile:
There is nothing at this time that I dislike
Ease of use
Kommentare: Overall it is a very useful tool in knowing where personnel are located.
Vorteile:
Reel time outputs and the ability to track personnel. I also like the breadcrumb feature.
Nachteile:
The problem in Vermont is there are dead zones where all the information doesn't get transmitted back to us.
Azuga
Kommentare: helps us to monitor our teams
Vorteile:
It is easy to use helps to track our fleet
Nachteile:
delay in real time makes it hard to see exactly where the team is, sometimes when informing a customer that they will be late/early, the team is either there already or not there.
Azuga GPS Tracking
Vorteile:
With Azuga you can always check where your company trucks are in real time. It's also good to check on how long your employee has spent at a certain job site.
Nachteile:
Sometimes the app doesn't update in a timely matter.