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Über Azuga Fleet

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Vorteile:

Easy to use and works ok. I like the Google map integration.

Nachteile:

Fields are very restrictive and it's hard to get your data out of the system once you have entered it.

Bewertungen zu Azuga Fleet

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,2
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

7,9/ 10

Azuga Fleet hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 269 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (269)

Steve
Steve
General Manager in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Azuga Fleet Value

5,0 vor 6 Jahren

Kommentare: Our relationship with Azuga has been positive from day ONE. When we have had an issue, they are handled it quickly and professionally. A superior company to work with - they make their customers feel valued (unlike others in the industry that require long terms contracts that automatically renew).

Vorteile:

The product from Azuga is the most valuable on the market. Even though it is very reasonably priced, the features offered from Azuga are far more valuable than its price. We have used competitive products, but Azuga - by far - is the best value for the money. Cannot recommend a product of this type any higher.

Nachteile:

nothing - we have had no issues with the product and no complaints. Customer service is outstanding.

Antwort von Azuga

vor 6 Jahren

Thanks Steve. Glad to know is Azuga is working well for you.

Antonio
Sales Consultant & Special Accounts in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best solution for your company to reduce operation costs and improve profit

5,0 letztes Jahr

Kommentare: Working with AZUGA has been very helpfull for me and the company to protect our assets and control operation costs.

Vorteile:

AZUGA Fleet is a great solution if you want to keep your oprations costs down and make your business more profitable. The platform is friendly and easy to use, also allows you to build the right hierarchy based on the structure of your company, meaning that you can build your reports based on gtoups, regions, buisness division and keep full visibility in a high level or granular. The reporting gives you the opportunity to measure performance and tendencies, so you can see how your business is improving with the time.

Nachteile:

Everything looks goot to me at this point

Jacob
Owner in Kanada
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Absolutely Garbage

1,0 vor 3 Monaten

Kommentare: Terrible customer service, cheap not durable units. Would not recommend to anyone!

Vorteile:

Nothing. Was hell from day one with Azuga!

Nachteile:

Customer service is terrible. Most of the employees don’t know anything about the devices, kept shipping us wrong devices. Also at the last month of the session the units completely stopped working resulting in 10s of thousand of dollars in fines from my subcontractor in no GPS tracking. Ping rate is terrible. Could plow a whole site and it wouldn’t even update. When they first sent the units they didn’t even have the right wiring diagram. STAY AWAY from Azuga!!!!!

Connor
Accountant in USA
Umweltdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Azuga tracking is great

5,0 vor 7 Monaten

Vorteile:

The software is easy to use, set up new vehicles, and monitor vehicle usages through live view and reports

Nachteile:

Getting everything set up takes a bit of time but once you have it rolling, there is not many issues.

Sara
Human Resources Generalist in USA
Hausmeisterservice, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Working With Azuga

5,0 letztes Jahr

Kommentare: Overall I like Azuga. Customer service is always willing to assist and I haven't had any serious issues so far.

Vorteile:

I like that Azuga tracks vehicle in real time. I like that mileage is tracked as well. I get real time responses if the Azuga device is removed or gets loose and this allows me to reach out to the site Mangers to have them correct this issue right away.

Nachteile:

The turn around reply is sometimes a little slow. I've had an instance where I needed an attachment and it was forgotten to be sent along with the tracking device.

Destanee
Destanee
Admin Manager in USA
Verifizierter Nutzer auf LinkedIn
Chemikalien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

DO NOT RECOMMEND

1,0 letztes Jahr

Kommentare: Terrible, I do not recommend to anyone!

Vorteile:

Nothing, they have very poor management

Nachteile:

Azuga does not even deserve one star! I regret to say that my experience with them has been deeply disappointing. Not only did they exhibit poor communication throughout our interaction, but there were also blatant discrepancies between what was promised in our contract and what was delivered. Their lack of transparency and failure to uphold their end of the agreement was disheartening. Despite assurances made in the contract, the actual service fell far short of expectations. Attempts to address these issues were met with further miscommunication and a lack of accountability. I cannot in good conscience recommend Azuga based on my personal encounter. Potential customers should be cautious and thoroughly investigate any agreements before engaging with this company.

Tina
Fleet Administrator in USA
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Sep 2023 Review

3,0 letztes Jahr

Kommentare: After over a year of frustration I finally got a manager to assign me a customer service agent in the US who could fix the spreadsheet of many issues needing corrections after much effort on my part.

Vorteile:

I like the pricing the most for the product. I put up with the problems because of the pricing.

Nachteile:

Dealing with customer service in India has been the most challenging part of my experience. They are nice and say they’ll send a return shipping label & never do without months of multiple follow up emails & calls. I don’t like that we have to pay for 30 extra days after a device is not being used & cancelled.

Andrew
Fleet Manager in USA
Non-Profit-Organisation Management, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

3,0 letztes Jahr

Kommentare: I would recommend it to everyone if I didn't experience issues like odometer readings being inaccurate and not being able to generate a speeding report. But I do experience those issues. So I don't recommend it.

Vorteile:

Overall it is simple to use and provides a lot of information I can use on a daily basis

Nachteile:

Mileage readings are consistently wrong despite making sure devices are plugged in and syncronized. Speeding report consistently is unavailable/not working. I used this report on a weekly basis. Doesn't help when I can't get the info from Azuga for a situation I know for a fact is happening (drivers speeding)

Itzel
Office Manger in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Azuga is the BEST in the field!

5,0 letztes Jahr

Vorteile:

Every feature is amazing in Azuga there is not a thing that is not useful!

Nachteile:

There is not a thing least I like about Azuga.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Used Azuga a while

2,0 letztes Jahr

Vorteile:

- simple setup - simple features - gps and camera worked decent

Nachteile:

- not all requested video actually comes - our eld was not setup properly caused issues - support is delayed

Dan
President in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Overall solid product

5,0 letztes Jahr

Vorteile:

The ability to track and maintain vehicle records is important for many businesses. Azuga allows this to happen with little training of office teams nor drivers. Encouraging safe driving behaviors has kept vehicle incidents to a minimum.

Nachteile:

The mobile access can be clunky by not updating to our geography and keeps vehicles "nested" on top of each other when they are close to each other.

Stephen
Owner in USA
Glas, Keramik & Beton, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product but it sometimes suffers in rural areas

5,0 letztes Jahr

Kommentare: You won't be sorry just be aware if you are in a rural area it is not without disruption.

Vorteile:

It was easy to setup. We are able to update our customers as to the location of the service rep. And it is great for billing time. You know how long your rep was on location and driving time to and from.

Nachteile:

We are in a rural area and there are times that the product has connection issues.

Troy
Safety Director in USA
Bau, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Driving Safety Operations

4,0 letztes Jahr

Kommentare: Over-all very pleased

Vorteile:

Recording speed, hard braking and acceleration (giving percentage grades). Knowing where your vehicles area at all times with maps. Great for having a large fleet when getting State inspections done. Also, amount of time vehicles are idling, trying to save on fuel. We reward a best driver on best percentage on speed, brake and acceleration.

Nachteile:

life span on GPS - some are very short lived.

David
store manager in USA
Bau, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall best product to keep your business productive

5,0 letztes Jahr

Kommentare: It has helped great with new hires, finding the best routes to help them deliver and monitor the way drivers handle vehicles.

Vorteile:

Very easy to use and understand. A lot of tools at your disposal.

Nachteile:

There is not a con that I have came across.

Joseph
Program Manager in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Awesome product

4,0 letztes Jahr

Kommentare: The experience using this app has been amazing since the beginning. I've used it countless times to coordinate multiple vehicle and client transfers or pick-ups and it's been great for managing driver safety.

Vorteile:

Ease of use. The ability to instantly locate any vehicle in my fleet where it is going and how safely they are driving.

Nachteile:

I have no dislikes of the product at all!

Bryan
Operations Manager in USA
Verbraucherdienste, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Azuga makes it easy to track your fleet in real time.

4,0 letztes Jahr

Kommentare: Overall I am very happy with Azuga Fleet, this program keeps honest technicians honest and allows us to deploy the most efficient technician to expedite our arrival to customer locations.

Vorteile:

Azuga is very easy to use and gives all pertinent information at the home screen or with a few clicks. It's intuitive and user friendly.

Nachteile:

The mobile app is Okay for an app, it leaves a little something to be desired compared to the computer based but I also understand you can only put some many features in an app.

James
Risk Management Specialist in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fleet

4,0 letztes Jahr

Vorteile:

The mobile app is convenient to use while on the road. Bread crumb is also great when tracking a driver that has had a report of poor driving.

Nachteile:

Reusing the units in different vehicles doesn’t let you rest the mileage tracking aspect. I lease vehicles and switch units around as vehicles filter through

Anthony
Quality Control & Compliance Supervisor in USA
Rundfunkmedien, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fleet Management

5,0 letztes Jahr

Vorteile:

easy access to locate vehicles and monitor its activity

Nachteile:

the ability to update who has vehicle once changed to a different tech

Wendy
Fleet Administrator in USA
Telekommunikation, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Like the over all

4,0 letztes Jahr

Vorteile:

The cost and ease of install for our techs

Nachteile:

reporting and admin knowing who logs in and who makes changes.

Daniel
Field Supervisor in USA
Öffentliche Sicherheit, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works great.

5,0 letztes Jahr

Kommentare: It works when I need it to and is very easy to install in new vehicles.

Vorteile:

I use Azuga to track all of the vehicles in the fleet. It has always worked and I’ve never had a problem with it.

Nachteile:

I haven’t found any problems with it so far. Seems to do exactly what I need it to which is track the vehicles in my fleet and make sure everyone is driving safely.

Rafael
dot managert in USA
Öl & Energie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Azuga fleet review on oil gas industry

4,0 letztes Jahr

Kommentare: I get reports on weekly bases that help solve many of the problems.

Vorteile:

easy to install, easy site to navigate and great price.

Nachteile:

We get a lot of false reading, like it shows disconnected then show connected. This creates too many false alerts.!

John
Owner in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Long Time User

5,0 letztes Jahr

Kommentare: Tracking technicians safe or poor driving habits and knowing where they are at all times

Vorteile:

Service is always great. Very rarely have issues

Nachteile:

There is nothing at this time that I dislike

Bruce
Service Writer in USA
Geschäftsbedarf & -einrichtung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ease of use

5,0 letztes Jahr

Kommentare: Overall it is a very useful tool in knowing where personnel are located.

Vorteile:

Reel time outputs and the ability to track personnel. I also like the breadcrumb feature.

Nachteile:

The problem in Vermont is there are dead zones where all the information doesn't get transmitted back to us.

Kimberly
Office Manager in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Azuga

5,0 letztes Jahr

Kommentare: helps us to monitor our teams

Vorteile:

It is easy to use helps to track our fleet

Nachteile:

delay in real time makes it hard to see exactly where the team is, sometimes when informing a customer that they will be late/early, the team is either there already or not there.

Sally
Office Manager in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Azuga GPS Tracking

5,0 letztes Jahr

Vorteile:

With Azuga you can always check where your company trucks are in real time. It's also good to check on how long your employee has spent at a certain job site.

Nachteile:

Sometimes the app doesn't update in a timely matter.