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Über Buyapowa

Buyapowa ist die führende Plattform für Freundschaftswerbung. Nutzen Sie die Vertriebspower Ihrer zufriedenen Kunden.

Erfahre mehr über Buyapowa

Vorteile:

Resulting in lower acquisition costs for us, smoother customer journeys and value for the customer via the vouchers.

Nachteile:

If errors appear, they are directly visible to the customers.

Bewertungen zu Buyapowa

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,8
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,7/10

Buyapowa hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 57 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (57)

Luis
Commercial Marketing Manager in USA
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

BuyaPowa Relationship

5,0 vor 2 Wochen Neu

Kommentare: Overwhelmingly positive. I don't think I have another external partner that does as much as BuyaPowa does, and at the speed they deliver.

Vorteile:

BuyaPowa has a team full of powerhouses. They take their time to come visit us in person and talk things through with whoever we want. They are willing to help us come up with new ideas and innovate to make our relationship stronger. The client success manager I am paired with, [sensitive content hidden], is probably the best external partner I have. He is always at the ready to respond to my questions and relay information to the appropriate teams.

Nachteile:

With the company that I work with, there is a lot of politics that come to decision, but sometimes there are things that I can't change but I am asked to pitch it to someone multiple times.

Kathryn
Senior Manager, Digital Operations in USA
Versicherung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic Training and Support

4,0 letztes Jahr

Kommentare: The Buyapowa team is incredibly supportive and I can easily say it was the best software training I have attended.

Vorteile:

The ability to offer different types of rewards. The potential for automation.

Nachteile:

We are unable to use the features to their full potential due to some referral program parameters set by our industry. The content management is also less hands-on than programs I have used in the past.

Antwort von Buyapowa

letztes Jahr

Thanks for the feedback Kathryn, we will make sure your Client Success manager is aware of your comments.

Elena
Digital Manager in Spanien
Versorgungsunternehmen, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

competitive product but with options to improve the tool

2,0 letztes Jahr

Vorteile:

Easy integrationAgile rewards managementGood customer supportCompetitive price

Nachteile:

The reporting has little information of value (graphs, evolution, comparisons) The management customers claims is difficult ( platform information about rewards&clients is not usful) and changes of the content of the campaign is not very agile The rewards payment method (Paypal) does not meet our needs (Hayoperwallet)

Antwort von Buyapowa

letztes Jahr

Hi Elena thanks for your feedback. It's important for us to learn how we can improve, so we've made sure your Client Success manager is aware of what you wrote above.

Marek
Ecommerce Manager in UK
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great referral program!

5,0 letzte Woche Neu

Vorteile:

Great team who are engaged and supportive of the program, working towards optimisations and grow as a channel. Team are always great at implementing new ideas proposed by the business and we've seen a strong growth in the program over the years.

Nachteile:

Limited performance tracking dashboards - would be helpful to have more engaged dashboards built in the platform.

Lauren
Senior Marketing Manager - Cross-sell and Refer a Friend in UK
Versicherung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Advocate and referral marketing at it's best

5,0 letztes Jahr

Vorteile:

Buyapowa has it all - a super product, coupled with a brilliant client support team that make it their business to understand our business, thus implementing bespoke solutions to business requirements despite market challenges. Nothing is too much trouble when we work with the technical team. Easy, innovative and intuitive platform to use - and one to watch for the future. Amplifying our ability to grow a thriving advocate marketing channel for our members.

Nachteile:

We're transitioning over to V2 of the platform soon, which will unlock new capabilities in content management, optimised user experience and reporting.

Abbie
Digital Marketing Executive in UK
Finanzdienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Referral marketing made easy

5,0 vor 5 Jahren

Kommentare: Buyapowa has been great to work with. Together, we continuously review the performance of the Refer a Friend scheme and plan new ways to enhance the programme.

Vorteile:

Simple software makes it easy for us to gain customer referrals and measure performance.

Nachteile:

The platform would benefit from more flexibility and customisation.

Sibel
Marketing Director in USA
Unterhaltung, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

DIRECTV Customer Referral Program

5,0 letzten Monat Neu

Kommentare: We simply love working with Buyapowa. On top of operational capabilities, they have the best team to partner with, making this working relationship a very fruitful and a productive one. In fact, our satisfaction with Buyapowa led us to expand the scope of work and contract other products under DIRECTV brand as well.

Vorteile:

Professional approach, matter expert mentality, focused and dedicated team, timely delivery

Nachteile:

There's nothing that I "least like" about Buyapowa, only some nice to have improvement points.

Amy
Marketing in Kanada
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Platform!

5,0 vor 2 Wochen Neu

Vorteile:

The service is fanatastic - always fast to respond and helps you navigate platform very well. The platofrm is simple and easy to track referrals.

Nachteile:

Not many cons, the platform is easy to navigate however having more opitons to see the campaigns live on the referral dashboard would be a good feature to add.

Olivia
Propositions Specialist in UK
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Service

4,0 vor 2 Wochen Neu

Kommentare: Great service with good staff - enjoy working with the business.

Vorteile:

Staff are committed to driving improvements in business.

Nachteile:

Can be kinks in the system - but staff are very helpful in resolving.

Ximena
Marketing Specialist II in USA
Telekommunikation, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

User friendly Regerral Program

5,0 vor 4 Wochen Neu

Vorteile:

Easyvto use platform They are the best supporting team. Experts in their field

Nachteile:

The restriction we have on the wireframe for the landing pages

Alex
Senior Marketing Manager in Kanada
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Making referrals possible!

4,0 letztes Jahr

Kommentare: Overall, Buyapowa allows us to enable a referral program for multiple types of customers at our organization. They seamlessly manage the leads and the reward distribution, creating more efficiency for the program and less of a strain on our resources.

Vorteile:

What I like most about Buyapowa is the easy-to-use portal that allows visibility into the number of signups, shares and referrals. Generating reporting from this platform is also simple to use! The Buyapowa platform also allows visibility for our referral customers to see how successful they have been and when they can expect their reward. Additionally, my experience with our Client Success Manager has been excellent. [sensitive content hidden] is attentive, responsive and dedicated to the customer experience. He ensures that our problems are solved quickly and ensures that our program is running to expected levels.

Nachteile:

What I like least about Buyapowa is the marketing campaign (email) template - it is not very flexible so it doesn't allow for adjustments to make it feel more on brand. Additionally, we use the email journey to market to our customers but there is no user-friendly way to look at the email metrics and see where customers are falling out of the lead funnel. Having this information would be helpful for users and allow us to make impactful changes to our campaigns.

Antwort von Buyapowa

letztes Jahr

Thanks for the feedback Alex, we have shared your comments with your Client Success manager.

Felipe
Felipe
Specialist Marketing y Go to Market in Spanien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Práctico y fácil

5,0 letzten Monat Neu

Kommentare: En general todo el proceso con Buyapowa ha sido muy fácil y amigable. Son muy organizados y dan todo el apoyo que necesitamos. Están constantemente tratando de encontrar nuevas formas de ayudarnos a mejorar el programa.

Vorteile:

La plataforma es muy fácil de utilizar, permite hacer un seguimiento completo de todo lo que sucede con el enlace del recomendador y gracias al Project Manager asignado trabajamos en mejoras constantes y me ayuda en el seguimiento del día a día.

Nachteile:

Pronto haremos la transición a una nueva versión de la plataforma, lo que desbloqueará nuevas capacidades en la gestión , experiencia de usuario optimizada e informes.

Nicolas
Chef de projet marketing in Frankreich
Erneuerbare Energien & Umwelt, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A good experience with Buyapowa

4,0 letztes Jahr

Kommentare: The Buyapowa solution allows a daily management and follow-up of the sponsorship program. It also offers many projects to develop and grow our program. The operational teams are available, flexible and always motivated in our new challenges.

Vorteile:

The Buyapowa solution is easy to use and allows you to manage all your company's sponsorships with the possibility to add or delete some referrals for example. It is also possible to monitor the program's statistics on a daily basis. Moreover, there are several marketing functionnalities existing to develop the program and to to improve the results.

Nachteile:

While using Buyapowa solution, we also faced some difficulties. There is no test environment at Buyapowa. Therefore, all the modifications requested to the teams, whether it is about the writing of emails or the graphic modification of some pages, are directly done in production. If errors appear, they are directly visible to the customers.Another element is the integration in our IS which requires a lot of development and which can limit the implementation of new marketing actions.

Sj
Brand Manager in Irland
Telekommunikation, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Referral Programme Review

4,0 letztes Jahr

Kommentare: Overall my experience has been positive and offers us a robust solution to deliver referral programme. Partnership has been in place for over a year and still finding new ways to maximise the platform and service. Good team set up and Client Success Manager pulls in other Buyapowa team members with specific expertise when needed to discuss content, technical or other ideas.

Vorteile:

Easy to use portal that allows visibility into the number of signups, referrals and more. Generating reports from the platform is made simple and easy to review top level data. Client Success Manager is great to work with, engaged in any new developments and dedicated to the customer experience. Simple integration and management of new rewards.

Nachteile:

My only challenge is the system's inflexibility to deliver new campaign email templates or ad hoc campaign capability, which would be an added bonus as the reporting offers actionable insights and interesting trends.

Will
Senior Marketing Manager in UK
Telekommunikation, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Introducing incentives and referrals using Buyapowa

5,0 letztes Jahr

Kommentare: Overall my experience with Buyapowa is very positive, after almost a year we are still finding new ways to push the platform and get the most out of the service. Each step of the way is supported by a great team. Very impressed.

Vorteile:

From the beginning the account team at Buyapowa were fantastic at helping us integrate the system into our current processes. We have used the system as initially intended, but have also adapted the journey slightly to provide incentives for our users. Buyapowa have been very supportive and creative in this process. My favourite aspects of the software itself are its tracking facilities and its templates.

Nachteile:

The implementation of the platform into our processes at first can be overwhelming in its setup, however this is why Buyapowa have such a strong customer team.

Antwort von Buyapowa

letztes Jahr

Thanks for the comments Will, we've shared with the Client Success team and your Client Success manager.

Kate
Product Marketing Manager in USA
Bankwesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent member referral platform

5,0 vor 2 Jahren

Kommentare: Overall, we have been satisfied with our experience with Buyapowa.

Vorteile:

Simple to understand platform with good engagement options, tracking and analytics. Supportive staff, helpful through rollout and day-to-day management.

Nachteile:

We had a couple of small bumps in transitioning between campaigns, but they were quickly rectified.

Amanda
Product Marketing Manager in USA
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An Empowering Partner

5,0 vor 8 Jahren

Kommentare: RewardStream has empowered our team to acquire new customers through incenting and rewarding our loyal ones. Their website is clear and intuitive, allowing customers to easily navigate their account and make referrals through various mediums. RewardStream offers an array of customer communication tools which engage members at every point in the process ensuring they complete the actions required for membership, ultimately leading to new acquisitions and increased revenue for your business. Access to member behavior and reporting metrics is provided through their self-service portal, giving you the metrics and resources needed to manage your program and view progress daily. They are excellent partners, quick to provide fresh insight to concepts and ideas bringing their extensive knowledge and experience to make your program successful. The team has gone above and beyond in responding to our requests as they arise. RewardStream offers a great product and tremendous service to its clients.

Beatriz
Técnica de marketing digital in Spanien
Erneuerbare Energien & Umwelt, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Práctico y fácil

4,0 vor 2 Jahren

Kommentare: Se han hecho muchos cambios desde que empezamos a trabajar con sus servicios y han ido mejorandolos poco a poco.

Vorteile:

Es muy fácil de usar, gracias al Project Manager asignado se han podido hacer mejoras para que a nivel interno se puedan agilizar procesos con el CRM de la empresa.

Nachteile:

Los últimos dos años han mejorado mucho el software, han añadido idiomas, mejorado la plataforma... Pero si que se echa en falta poder hacer las plantillas de la landingpage editables y poder customizarla como el cliente quiere.

Ryan
Optimisation Manager in UK
Finanzdienstleistungen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent Company

5,0 vor 4 Jahren

Kommentare: It is still early days to recognise what benefits this will bring to Vitality but with the projections we have calculated, this programme is going to be a huge win for us.

Vorteile:

The software is really easy to use and was very flexible to some of our demands. Our ambition is one click share and the platform has allowed us to do this in some of our referral incentives.

Nachteile:

I think that there can be a few restrictions on the design front, which at times has frustrated our UI team.

Daisy
Head of Marketing in Spanien
Telekommunikation, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Buena herramienta para crecer

5,0 vor 8 Monaten

Kommentare: Muy positiva, ya que hemos trabajado con otra plataforma y en comparativa precio gestión calidad profesional excelente

Vorteile:

La facilidad de gestión y su apoyo y seguimiento en el proceso de arranque y del día a día

Nachteile:

Más opciones de generar referidos, por ejemplo con SMS

Juanita
Responsable Marketing B2C in Schweiz
Öl & Energie, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent product and service

4,0 letztes Jahr

Kommentare: Very good!

Vorteile:

In general, de whole process with Buyapowa has been very easy and friendly. They are very organized and give all the support we need. They are constantly trying to find new ways of helping us improve the program.

Nachteile:

More costumizable exports. They have their own reports, but maybe a more "costumizable" report woudl be nice to have.

Antwort von Buyapowa

letztes Jahr

Thanks for the feedback Juanita, we have passed your comments about more customizable reports to your Client Success manager.

Jean
Kanada
Bankwesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Relationship Marketing Specialist

5,0 vor 8 Jahren

Kommentare: The platform is easy to use the team at RewardStream are very open to suggestions and feedback on how they can make it better for us and our members. The team are responsive and very easy to deal with.

Vorteile:

The ease of use for our members. The process is very user friendly which is great for our members.

Nachteile:

There is little to dislike. The team works hard to stay up with trends and to update the platform when suitable.

César
Marketing Business Developer in Spanien
Telekommunikation, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

We have improved

4,0 letztes Jahr

Kommentare: Overall, we have improved. As we have been able to make adjustments to adapt it to our business model, its use has improved a lot.

Vorteile:

Platform easy to learn and manage by the sales team.The downloadable reports are correct and useful.The excellent personalized attention of the account manager [sensitive content hidden] . The best support we have had to make the most of its use.

Antwort von Buyapowa

letztes Jahr

Thanks for your feedback César.

Daniel
Senior Commercial Manager in UK
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Referral Marketing

5,0 vor 5 Jahren

Kommentare: Superb. Team excellent and the set up process couldn't have been smoother

Vorteile:

The flexibility, we utilise the referral platform in several different ways, driving customer traffic through our online channels. Resulting in lower acquisition costs for us, smoother customer journeys and value for the customer via the vouchers.

Nachteile:

To honest there isn't anything not to like. The software is easy to navigate, the team are excellent. If I was being picky it would be that Buyapowa do not offer customer facing support, but equally we don't pay for this, and neither would we want to.

Bayley
Commercial Manager in UK
Telekommunikation, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Buyapower Review - Telecoms

4,0 letztes Jahr

Kommentare: It has been really good; but could do with more insight on our campaigns to help drive improvements

Vorteile:

The user-friendliness of the platform is great for our customers along with it looking really slick

Nachteile:

the usability of the platform to track referrals could use some updating, along with more insight and customisation