eWay-CRM Erfahrungen

Eway

Vorteile:

Übersichtliche Plattform alle Informationen auf einen Blich

Nachteile:

Mir gefällt alles gut.

One of the best CRM solutions.

Kommentare: Very intuitive. Could be modified to adapt into the different solutions even by knowledgeable users. Price competitive solution. Easy to implement.

Vorteile:

It is integrated with the Outlook - no other application needed. Integration with the MS Office completely. Mobile application available and works.

Nachteile:

Sometimes slowing down or reducing performance of Outlook.

PetrReznicek300125

Kommentare: My experience is good. I just need more experience to take advantage of the potential of eWay. Such as quotes and their records, order records, invoice records, etc.

Vorteile:

I like creating of a new contact via AI, New dates, occasions and marketing campaign.

Nachteile:

It's a shame that only the desktop version is possible for marketing campaigns. It's also not clear whether I'm logging into the desktop or online version.

eWay system

Kommentare: I think the system should have more possibilities, and if it does, there should be materials available to help you get to know all of them

Vorteile:

i like that you can easily add new project, deal etc

Nachteile:

the system layout is not very clear, I don't know all the functionalities of the system and they are not clear to me, I don't know if it's possible to download reports

review crm

Kommentare: Very good, works ok, takes some time to upload every time we open outlook

Vorteile:

works on top of outlook it can be adjusted to our needs

Nachteile:

mobile app some customizations that are impossible of doing not being able to have a trigger with Zapier

A must tool for every Sales Company

Kommentare: Have been a consistent user of ewaycrm platform from 4 years my experience has been always improving. with ease of acess on app and online webpage.

Vorteile:

it can be managed and updated from any area we are present.

Nachteile:

little difficulties in using the online web page. In ourlook the deals and contact entry is easy

Review - preference of old design

Kommentare: I am satisfied with eWay, but I would be more with old design.

Vorteile:

I like flexibility of eWay. I can change colomns, filters et.c

Nachteile:

I don´t like new design. I use old, because it is more practical for me. I like more lines when I am in the cart - Project. I can check, if i don´t have duplicity, forgotten category etc.

4 years of experience

Kommentare: Overall, it's fine.
Forcing a respondent to write at least XY characters in a voluntary questionnaire seems silly to me

Vorteile:

The system is logical; if users use it as intended, it is completely clear and easy to navigate.

Nachteile:

Data searching is problematic. For example: If the column with the document ID is not displayed, but I need to search by document ID, the system will not find the document.

E-way review

Kommentare: Does what the business needs, although we have customized some information flows to meet our needs.

Vorteile:

- Good customer support - Excelent integration on outlook - Good customization options - Frequent updates and new features release

Nachteile:

- Issue with recuring login screen pop up, losing focus of current task. - No native integration on powerbi link feature.

Easy and useful

Kommentare: I am a single sales professional. I am messy and hasty by nature and eWay-CRM is helping me a lot in managing customer contacts and sales, putting order and saving me time.

Vorteile:

Easy and simple to use, the automatic linking of emails to various projects or deals is very valid.

Nachteile:

The integration of the tasks of the Online version with the New Outlook is not ready yet. I've been told that it should arrive soon.

Hobbytec rating

Kommentare: Mostly good. Sometimes problems after major updates.

Vorteile:

Connecting to Oulook. Oerall appearance and user approach

Nachteile:

Some illogical solution. For example, when a user is in multiple groups with different accesses.

Great product

Kommentare: Very good, it does everything I need and more.
It is adaptable to any situation.

Vorteile:

The flexibility, I could set it up to answer all my needs as an insurance broker

Nachteile:

The price, its a great product but it is expensive.

Great useful CRM

Kommentare: Happy with it, we don't feel need to change.

Vorteile:

Functionality: it just does what it says it does. For us it's a customizable CRM where we have tens of custom fields suited for our needs. Layout of fields is also customizable. We have all information about our customers in one place. And I also appreciate that it is (also) a desktop app which integrates to Outlook - I am not a fan of Online Outlook.

Nachteile:

Although it is currently understandable possibly due to technical impossibilities, I don't like, that the most useful new features are available only in online version of the app. I like, I want and I need the desktop version.

eway review

Kommentare: generally better at the start of the contract, jiri was excellent and very helpful. the support team is also very helpful, however not very flexible when it comes to the charges for things in the system i/e mistakes etc. i understand that there are busienss costs etc, however if thats the case that peopel can make mistakes, it should also be the case that the systme should allow a user to rectify those mistakes i/e restoring a deleted field.

Vorteile:

easy to use system as long as you dont make any mistakes.

Nachteile:

accidentally removed a field from the system and to have it restored would cost us a support fee..

Assessment Systems

Kommentare: We are using for 10 years, almost daily, app. 50 users

Vorteile:

possibility to connect to PowerBI low licence fees per user

Nachteile:

The speed. It takes long to open items, load grids etc.

BL4U/SELY Review

Kommentare: I am very satisfied with eWay. It's an easy-to-use Outlook add-in that's very smart and helpful when you need to save emails, files, and keep track of deadlines. Great when multiple people need to work with one file - there is a versioning option.

Vorteile:

It is easy to use. It is easy to implemented and it is very user friendly. eWay - CRM is oriented on customer. The support is very helpfull.

Nachteile:

The necessity of frequent updating of the entire eWay, sometimes it gets stuck in the work.

Dopravne obchodni spolecnost DOS Brno, s.r.o.

Kommentare: We have been using eway for about 5 years to keep track of orders from enquiry, to offer, to execution.
It is possible to filter - trace old orders, record insurance claims, etc.

Vorteile:

creation of customized modules according to customer needs

Nachteile:

slowing down of MS Outlook when creating a project, filtering orders etc.

With eWay every day

Kommentare: I use eWay daily as an administrator and have a very positive attitude towards the system.

Vorteile:

Creating opportunities and projects directly from email.

Nachteile:

The report outputs are not very useful for us.

Efficient CRM with Customization and Email Integration

Kommentare: Intuitive and powerful, eWay-CRM offers customization options and easy Outlook integration, making it crucial for our crew’s workflow.

Vorteile:

Designed for smaller agencies, eWay simplifies facts capture, retrieval and pipeline control even as providing seamless touch sync and cell accessibility.

Nachteile:

Works well overall, but could use more template options.

Noord Natie Terminals CRM experience

Kommentare: Positive in functionality, development and easiness to contact

Vorteile:

the possibility and the easiness of setting this CRM up in the format which suits your business best.

Nachteile:

When contacts move companies, you cannot just deactivate them and add them to a new company, this would give us tracebility of someone's carreer path

eWay-CRM experience

Kommentare: Implementation of eWay-CRM was the right choice for our company. It made order in all active and possible projects, internal projects included. Everyone in company uses it daily.

Vorteile:

- User friendly enviroment - Everything about company projects is placed on one place and accessible for anyone who has rights - Nice and helpfull customer support

Nachteile:

- For correct work you need to set rights for every user, kategory (group of users) without mistake (its not that hard and then it works nice) - none

eWay Review

Kommentare: The bad - the web interface has no integration with emails, Outlook for Mac is unfamiliar and I can't use it, nor can current modern Outlook for Windows. Moreover, I find the philosophy of the whole system unclear.

Vorteile:

Probably nothing worth mentioning (and minimum of 40 charactest here - are you crazy?)

Nachteile:

It forces me to use the outdated, unfashionable and ugly classic Outlook or the web interface, which in turn lacks integration with email. In addition, when one would be willing to use the old Outlook (why, for God's sake!) and has a modern Copilot+ laptop with AArch64 architecture, everything is disgustingly slow and by the time Outlook boots up, I can make coffee. It's 2024, not the noughties where x86 is the only platform in the world. So I use eWay out of necessity, not pleasure...

happy user, happy boss

Kommentare: in our company we use e-Way as an operational database for sales representatives on the go. we have here all the important information about the customer, which we can change and add. traders write down their information from meetings here, which can be well reported.

Vorteile:

Communication with IT support is excellent. we can solve many things immediately by phone or remote management

Nachteile:

each software has its own logic of programming and use and its own nomenclature. at first it was sometimes more difficult to empathize with these words.

Happy with eway

Kommentare: Satisfied with the program. It keeps everything organized and together. I like the reminder feature

Vorteile:

organizes everything and the reminder is great

Nachteile:

no problem with eway self. problem is other users not using it to full capacity

Nice CRM with useful features

Kommentare: Nice product, with clever features and it still has a lot of potential to grow

Vorteile:

Outlook integration excellent technical support Ability to export data to reporting solutions

Nachteile:

Outlooks starts slower local SQL database has to be installed