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Über Maintainly

Unkomplizierte Software zur Verwaltung von Assets, Wartung und Arbeitsaufträgen. Erstklassige Software, die keine stundenlange Schulung und Einrichtung erfordert.

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Vorteile:

Hopefully in the future we will integrate our systems.

Nachteile:

No option for the End-user to sign yet which is I believe going to happen soon and the no available feature to add checklist as custom field to be added in the ppm template.

Bewertungen zu Maintainly

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,5
Funktionen
3,9
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

7,9/10

Maintainly hat eine Gesamtbewertung von 4,2 von 5 Sternen basierend auf 64 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (64)

Janice
Parts Procurement & Inventory Anaylst in USA
Erneuerbare Energien & Umwelt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent System, User Friendly with all the info you need!

5,0 vor 5 Jahren

Kommentare: I first started using Fixd 4 years ago when I worked for a different company. After being hired by another company who needed an inventory system it was a no brainer for me to instantly think of Fixd! My employer had begun trying to set up a different system and after one look at it I told them that there was a much better system out there called Fixd. I explained the system and showed them how it worked and they where very happy to switch. Pricing is excellent, support is top notch and the system covers all levels of inventory management. The customer service and IT support that fixd offers is unlike many other programs I have used. The team at Fixd is easy to get in touch with and is always there to help with whatever you need!

Vorteile:

I have always liked how easy this system is to use. My site technicians who where not computer savvy easily caught on to the system and how it worked and enjoyed using it as it made their lives so much easier! This system is also web based so a company like the one I work for with heavy security and firewalls makes this system a perfect fit as it doesn't require its own server.

Nachteile:

There isn't anything I do no like about this software. User friendly, and covers all areas of inventory management.

Jason
Maintenance & Development Manager in Neuseeland
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Maintainly Review

4,0 letztes Jahr

Kommentare: Maintainly are very good to deal with. They guided us through the onboarding process to ensure we got it right the first time.

Vorteile:

Ease of use and it covers all the necessary features required.

Nachteile:

That we don't utilize it to it's full potential. We are still learning and growing in this space.

Antwort von Maintainly

vor 11 Monaten

Thanks for the feedback, Jason! We're happy to help out with NFP's whenever possible under our Maintainly Social Impact Program.

Timothy
wind turbine technical specialist in Neuseeland
Versorgungsunternehmen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

fixed ever changing

3,0 vor 4 Jahren

Vorteile:

stores data and scanned documents I need to find tasks completed by other workers and read their reports . the way searches work seems to keep changing so I have to figure out how to work the software again. I did not like the way the search date changed from job complete to last the document was updated as physical work date is more important to me. also the search by asset closed jobs changed now I have to re-search for each of our 100 top assets. changes seem to be driven by the biggest users without the option to keep what was working for you .

Nachteile:

I need to find tasks completed by other workers and read their reports . the way searches work seems to keep changing so I have to figure out how to work the software again. I did not like the way the search date changed from job complete to last the document was updated as physical work date is more important to me. also the search by asset closed jobs changed now I have to re-search for each of our 100 top assets. changes seem to be driven by the biggest users without the option to keep what was working for you .

Antwort von Maintainly

vor 4 Jahren

Hi Timothy, Thanks for your review & sorry to hear that the recent product advancements interrupted your current flow. We'll shortly reach out to you directly to arrange a call to as it appears that you may have missed the advanced filtering option that now exists - so you can actually continue to view tasks in the same way that you previously did.

Mike
Category Manager - Wind in Neuseeland
Versorgungsunternehmen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Good sound product

4,0 vor 4 Jahren

Kommentare: Very good system with excellent and approachable support staff. Only real downside is that software functionality and/or screen appearance is often changed without advance notice to users or even release notes. Not always an issue but this can be a problem if one is going in to do a quick query/adjustment "on the go" and has to try and work out what is going on. I would like the ability to write my own bespoke reports.

Vorteile:

Cost effective, easy to use and intuative.

Nachteile:

Asset Structure can be a bit confusing and is inconsistent overtime between sites and there are a couple of data vagaries from the early days that can't be removed.

Antwort von Maintainly

vor 4 Jahren

Thanks for the feedback Mike!

Sally
Project Controller in Australien
Erneuerbare Energien & Umwelt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Fixd Software Review

5,0 vor 5 Jahren

Kommentare: Fixd can be tricky to ensure schedules are set up correctly, but very easy once you get the idea, you can the "Copy" the asset tree from another saving time, Tech support on chat are always on hand to help out and provide suggestions and investigate any issues promptly

Vorteile:

Fixd is an extremely user friendly system for our technicians to use, It is very easy to create, edit and manage tasks and schedules,

Nachteile:

The ability to also have a sliding schedule and not just a fixed time range on all maintenance tasks This would save removing and recreating schedules and would be an extreme advantage, anc able to set on individual l assets not entire fleet

Karey
Services and Parts in USA
Erneuerbare Energien & Umwelt, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

My opinion

5,0 vor 5 Jahren

Kommentare: Internal inventory issues

Vorteile:

Ease of navigation and overall appearance, very clean and concise

Nachteile:

No complaints as of yet, everything is very self explanatory

Antwort von Maintainly

vor 4 Jahren

Thanks for the review of Fixd, Karey!

Chip
Operations Director in USA
Psychische Gesundheitsfürsorge, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Maintainly Survey

4,0 vor 6 Monaten

Kommentare: Overall experience has been great. Maintainly has been very helpful.

Vorteile:

Asset tracking features and how it helps build a PM program and schedule.

Nachteile:

How PM dates are scheduled. As stated, I'd like to establish maintenance schedules based off of dates and specific days of the month. This would also make it easier to adjust an assets PM schedule if I needed to.

Antwort von Maintainly

vor 6 Monaten

Thanks for taking the time to submit a review, Chip! The good news is that we already have more flexibility in the days of month scheduling on our development roadmap. And the requests feature will see a good upgrade in 2024!

Jason
tech in Australien
Erneuerbare Energien & Umwelt, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

review

4,0 vor 4 Jahren

Kommentare: mostly good

Vorteile:

its pretty good to use in general, usually the updates are for the better once you get your head around them

Nachteile:

there are a few little annoying things with it, id like it to be able to personalise better. I work on a 4 man site and we have to wade through all the other users, when there was only a few users in fixd it was ok. we now have heaps on heaps of sites and its just a mess

Antwort von Maintainly

vor 4 Jahren

Your feedback is greatly appreciated Jason. It appears that your org has a lot of sites with many, many users assigned to each site, which can start to make finding specific users more difficult. But, you'll be pleased to know that we already have a feature in our development roadmap that will ensure the most frequently selected users for your site are prioritised when you're presented with the complete list of users :-)

Keiran
Operational Controller
Öl & Energie, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Fixd is a very useful tools but it does have its limitations

4,0 vor 7 Jahren

Kommentare: It would be great if the website was optimised for mobile. Sometimes I like to bring up tasks while I'm away from my desk but it's very difficult to navigate.

Vorteile:

Ease of use espically with the issuing TOC, the ability to raise new tasks is quite easy and straight forward, customer service is excellent as any issue get sorted very quickly.

Nachteile:

Hositing can be very slow at times, no ability to edit exisiting user names/email addresses, browser spellcheck no longer works with the new comments field, file uploading limit is too small (would be nice if it was raised to 10mb)

Amanda
Service Coordinator in Vereinigte Arabische Emirate
Hausmeisterservice, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy, fast and convenient to use

4,0 letzten Monat Neu

Kommentare: So far I am happy and satisfied but there more to improve as we have awaiting clients that we want to recommend maintainly.

Vorteile:

Easy, fast and convenient to use , the option to change the location is the best for me and the new changes on PPM scheduling.

Nachteile:

no option for the End-user to sign yet which is I believe going to happen soon and the no available feature to add checklist as custom field to be added in the ppm template.

Antwort von Maintainly

letzten Monat

Thanks for taking the time to provide a review, Amanda!

John
Service Technical Training Manager in Australien
Erneuerbare Energien & Umwelt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Long Term User - Wind Industry

5,0 vor 4 Jahren

Kommentare: After using may CMMS Platforms. I would rate Fixd as one of if not the best systems. SOme of the Bigger systems offer a lot of high end functionality, however the simplicity of Fixd means it will acctually get used. With out the Data, a CMMS system simply does not work.

Vorteile:

Fixd is fantastic in its simplicity and easy to roll out to new team members. I have used this platform with a past employer and was pleased to adopt Fixd as our CMMS with Goldwind. Over the past 10+ years. My team has looked into other platforms as part of standardisation with our parent.,However we have maintained and fully reverted to Fixd for our Asset Maintenance Management as no other software was able to meet our requirements with the simplicity that Fixd is known for. .

Nachteile:

My worst experiences with FIxd was of no fault to the software, and was a result of not following the process recommended by [SENSITIVE CONTENT HIDDEN] and the team. This system works best when it is kept simple and standardised across your sites. This allows maximum flexibility and functionality.

Antwort von Maintainly

vor 4 Jahren

Thanks for the review John! It has been our pleasure to have you as a long-term user of Fixd.

Jamie
Maintenance Planner
Versorgungsunternehmen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Has potential however is yet to apply itself

3,0 vor 7 Jahren

Kommentare: A good turbine specific system however inflexibility for tweaks and random updates/changes without notification causes frustration and increase mistrust. Customer service is usually of a high standard if contracted at the right time of the day. App needs development to include more functionality. It is good for raising single tasks on the road.

Vorteile:

Turbine specific Scheduled maintenance Knowledge base search Transfer of Control but could be much better if it could be tweaked Materials, especially par and critical lists

Nachteile:

Inflexible Changes without notification Time zone for customer support Unable to attach a work location to a bulk task Transfer of Control cannot be modified Inflexible for administrators to manage users accounts Materials can go into the negatives App is purely for raising single tasks, would be good to have more functionality.

Brett
Technical Training Manager in USA
Versorgungsunternehmen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good for PC

3,0 vor 8 Jahren

Kommentare: We primarily use Fixd for a couple tasks. All of our hourly employees use Fixd to keep track of their hours and we use the "Documents" feature to host our safety documentation, procedures, and any other field doc that the technicians need to access while on the road.
As far as the time sheet feature, it can be a bit of a pain to do on a small mobile device, but you can get the job done.
Documents works as expected on a PC but severely struggles while on a mobile device, this is becoming an issue. We are primarily switching to a tablet type of workforce and having our documents inaccessible does not work. We are experimenting with other softwares for document management because of this.

Vorteile:

Simple and easy to use. Timesheets work very well

Nachteile:

Does not work well on mobile devices. There isn't even a mobile optimized view that would make using a mobile browser so much easier. Also, the app is frustrating to say the least, it is very thin on features and crashes when I try to use it on my iPad.

Antwort von Maintainly

vor 8 Jahren

Thanks for the review Brett! Glad to hear that you like the timesheets and also the ease of use! The mobile apps (native to both Android & iOS) are both in their first iteration, so we're currently working really hard to add to the initial functionality - particularly with integrating both documentation & timesheets :-) Compatibility wise, the iOS app is optimized for use with the iPad. We've not had any client feedback to date to suggest any issues with crashing, so we'll get in touch with you directly via our support channel and get more details on your set-up & try and find out why you might be experiencing any issue.

Kabirdas
Assistant Accountant in Australien
Erneuerbare Energien & Umwelt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Advantage to Business

5,0 vor 4 Jahren

Kommentare: Great tool to use and easy and friendly

Vorteile:

Easy to Use, Integration is easy, reports are customized.

Nachteile:

More categories in the employee time sheet entry for more analysis. Employee Code Blank need to be updated for new starters and contractors which allows the allocation smoother. Reports need to avoid all characters like # , : ; " ' ( ) _ -$ % & * / \ to void manual deletion to upload data into business software. Archived Inventory numbers should not be allowed to be select in the material list against tasks

Antwort von Maintainly

vor 4 Jahren

Thanks for the valuable feedback Kabirdas!

Brett
Technical Training Manager in USA
Erneuerbare Energien & Umwelt, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Some features work well

3,0 vor 7 Jahren

Kommentare: Helps to streamline inventory handling for our Operations and Management sites
Allows us to handle timesheets for traveling technicians working in a variety of states
Documentation function works okay if on a computer

Vorteile:

The individual functions of the website work well. Timesheets are easily filled on computers or mobile devices Timesheets states and state tax information is handled well Reporting feature is rather robust The implementation of tasks work well for managing multiple Operations sites The documentation feature works well on a computer Support is easily reachable through the chat feature

Nachteile:

The largest aggravation of Fixd is its inability to have the documentation reached through mobile devices. Fixd documentation will occasionally have data corruption issues and although they are quickly addressed by the Fixd team, this is frustrating Reporting, although robust, does not allow the report to highly customized outside of the downloading the report Xcel file and editing the sheet Training documentation is lacking for completing tasks and using the software

Lisa
Service Planner in Australien
Erneuerbare Energien & Umwelt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

A good fundamental CMMS system for small and medium company

3,0 vor 2 Jahren

Kommentare: A good fundamental CMMS tool for maintenance tracking and reporting, suitable for companies that have less complexity in process.

Vorteile:

Easy to assign tasks, auto scheduling and bulk tasks functionalities are very helpful with tracking and planning, auto saving Task technician hours from task to timesheet

Nachteile:

levels of user access are little limited would be good to create cascaded work order (ie. master work order > children work order) can't create bulk task with top tier asset

Paul
Lead Wind Technician in USA
Öl & Energie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Keeping time is like doing time!

3,0 vor 3 Jahren

Kommentare: Not very pleasant, it could be (and was) better.

Vorteile:

Not too difficult to figure out and help was quick to respond.

Nachteile:

Doing ones time on a desktop is not too bad on a desktop but on a phone it is unbearable. The older method was better. Let me explain. The rolling dials for the minutes is not only very aggravating but totally unnecessary. There are only Four positions to choose from on the minutes, why do we have to scroll to find the right one? Just have them available to pick from. And try scrolling on a touch screen ...impossible! Don't try and reinvent the wheel, make it user friendly PLEASE! Then there is the matter of whish site we are on. The old system was easier in that we didn't have to keep entering which site we were on all the time. I know this seems petty, but we are not sitting at a desk in an office.

LaTessa
Inventory Manager in USA
Erneuerbare Energien & Umwelt, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Fixd is a great way to keep track of inventory

4,0 vor 4 Jahren

Kommentare: I am very pleased with Fixd and hope I am able to continue to use this product.

Vorteile:

I like that it is a "one stop shop" for inventory, timecards etc. I use all the functions either monthly, daily, and even hourly. I call this system my "leg" when it comes to inventory.

Nachteile:

I wish the search feature was more user friendly. If you don't type in the exact working, it will not pull up the inventory item.

Jamie
Planning and Contracts Manager in Neuseeland
Versorgungsunternehmen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great product that plays to it's strengths

5,0 vor 5 Jahren

Kommentare: Great relationship with Fixd over the past eight years. Great customer service and fault support.

Vorteile:

Ease of use. Does exactly what it says it does. Highly effective in supporting our five wind farms operations. Great app that is simple but effective.

Nachteile:

It is cloud based so needs connectivity. With the remote location of some of our assets, this can be a challenge.

Corey
General Manager O&M in USA
Erneuerbare Energien & Umwelt, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Review

4,0 vor 4 Jahren

Vorteile:

Has all the features that we need to perform our daily tasks.

Nachteile:

Updates with major changes to the platform layout seem somewhat frequent. Have to relearn how to get your information every so often.

Antwort von Maintainly

vor 4 Jahren

Thanks for the feedback Corey. We're always looking to advance the software for the better & improve functionality. Thanks for your patience during that process!

Laura
Procurement Specialist in USA
Versorgungsunternehmen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Extremely User Friendly

4,0 vor 8 Jahren

Kommentare: My company found our selves in a situation in which we needed Inventory Control measures put in place is a very short period of time. Fixd was easily implemented and has been a breeze to use since. We have grown with Fixd (formerly WTGservice) and are happy to be a part of the family.
I personally am the administrator for my company and if I can't solve an issue myself, the Customer Service is second to none.

Vorteile:

Ease of use

Nachteile:

Small glitches that can occur with double clicks

josh
technician in UK
Öl & Energie, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Good Easy to use

4,0 vor 4 Jahren

Kommentare: good

Vorteile:

good easy to use, app is usefull, drop down menus are good

Nachteile:

new version is worse than old, no spell chheck

Antwort von Maintainly

vor 4 Jahren

Thanks for leaving some feedback Josh. While the spell-check is actually an internet browser feature, we are looking at some changes to the comments field in the future to ensure that it's able to take advantage of the browser spell check.

Matt
Senior turbine tech
Öl & Energie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Overall good experience and easy to use and navigate

4,0 vor 7 Jahren

Vorteile:

Ease of use and navigability it is easy to find work tasks and create new tasks. I also like the ease of time entry.

Nachteile:

We sometimes lose comments and time entry due to multiple people being in the same open task if there was a way to show if there is multiple people that have the task open or allow multiple people to be working in the task.

Matt
Tech 2
Versorgungsunternehmen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Easy to use

5,0 vor 7 Jahren

Vorteile:

The product is easy to navigate between tabs. Another easy feature is to upload document to the task.

Nachteile:

The fixd app is confusing and hard to use. Adding a list of materials to a task is time consuming, it would be nice to have a maintenance parts list per loaded in fixed to expend parts.

Luke
Wind Tech II in USA
Versorgungsunternehmen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nice and Easy

5,0 vor 8 Jahren

Kommentare: Keeping track of time and parts can be a pain in the hind end! That was before Fixd, now all of this is a piece of cake! The ease of learning and using this product is hands down the best I have worked with. I have used other systems similar and it took me twice as much time to become proficient with other programs. Thanks a million for your product! I would recommend it to anyone!