Vincere Erfahrungen

Great if you want to know the exact $ value in your recruitment pipeline

Kommentare: I can honestly say that Vincere.io is breath of fresh air. In my 15 year career as a recruiter I've used several of the big name software systems out there and have been consistently disappointed in rubbish support and being promised (lied to) about new features that were supposedly coming. With Vincere.io it's been a really straightforward experience from day 1: I was able to easily import my data by myself, using their data import system and was up and running within a couple of hours. I have only needed to speak to support once (and they were very responsive, easy to deal with) because really, this system just gets how recruiting really works. The design looks cool, very modern. I have never been able to get a really decent email integration locked down with previous systems- I had my gmail email and calendar synced up within a few minutes in Vincere, it was just really easy.

Vorteile:

Helps me truly understand the $ value in my pipeline: Vincere tells me exactly how much money I am going to make from each placement in my pipeline. As a result my forecasting is much tighter and I have a better picture of what the state of my deal pipeline really is. The system has this chevron design across the top of the screen which really spells out exactly how many interviews I have going on. Price: although pricing is not really the #1 criteria for me when I am choosing software, (I would pay much more for a great system if needed and I have paid significant sums in the past) the savings that I am making on a monthly basis are big. With Vincere I am paying $39/ month. This is a saving of over 100 dollars per month for just me alone, but I feel that I am getting a major upgrade in terms of the product I am using.

Nachteile:

So far, none. I've been so pleasantly surprised by Vincere that I'm recommending it to all my connections working in the industry. I was suspicious that it was TOO cheap at first but, after I really got into the system I just realized that I'd actually spent the last 10 + years overpaying for average software.

Makes Bullhorn look like legacy tech.

Kommentare: Refreshing.

Vorteile:

Constant releases, strong focus on customer service and a flexible, human approach to their customers. We switched from Bullhorn a year ago. I did a complete review of the market before settling on Vinny- including trials with most of the big names in the market. Came close to signing up with a Microsoft Dynamics platform but changed my mind at the last minute- am glad I did as we moved from office 365 to Gmail a few months later. I made the right decision, we’ve had about 5 or 6 releases since we implemented Vincere and the platform is getting better and better with each one. In terms of specific features, the LiveList feature is great. Very unique and clients love it. Like a lightweight client portal, we use it on our retainer/exclusive roles. The analytics are also very good- everything is pre-built and ready to use. You can see from the level of detail that this is a system built specifically for agency recruitment. We also like the fact they have the online timesheets and shift scheduler for when we expand our contract business.

Nachteile:

Nothing - so far so good. Any niggles are addressed quickly by their customer success team who have been excellent. With previous vendors I’d be left waiting for weeks without getting an answer or be funnelled though to phone support. Vinny’s team are responsive and you actually feel like they’re trying to help you rather than fob you off.

Great potential

Kommentare: Very disappointing level of support since my main contact left the business. No proactive account management, just try to upsell new products for ones that dont work

Vorteile:

Permanent Recruitment - visually aesthetic

Nachteile:

Temp recruitment, Pay and Bill system is not a pay and bill system, customer support

Convert from Bullhorn

Kommentare: Brilliant.

Vorteile:

Recently moved across from Bullhorn. 3 main reasons we moved: Search: the search killed me with Bullhorn, it was really limited and unstable. The free text search, in particular, was really poor. I like the fact that with Vincere you can run a free text search from any page and get accurate results. Engagement Hub: the job board is great. It was a quick patch for us to take our pretty old website and bring it up to date. The apply via LinkedIn function is also good. Again, we were never able to get the . connection between Bullhorn and our website working properly so this was a big attraction in switching to Vincere. Mass email and SMS: we could never get our email templates to format correctly in Bullhorn so, as a result, always sent emails outside of the system. As we've grown it's become more important to me that my consultants are sending everything out through the system

Nachteile:

No cons yet. Consultants are happy using the system which was a key driver in migrating from the old platform which they all complained about.

Best CRM on the market

Kommentare: My overall experience with Vincere is a positive one, from the time we set up the demo to transitioning from Bullhorn has been stress-free. Vincere has very good support staff who are always here to help with any queries in a timely manner. In terms of the software itself, I am very fond of the dashboards and its functionality.

Vorteile:

I like the candidate's auto-matching and enjoy the ease of use.

Nachteile:

We have just started using Vincere so haven't encountered any issues yet.

Vincere

Kommentare: Its been fine, we have had challenges but there Customer team does try to solve the issues, in some cases it does take time.
Its cheap and does a decent job.

Vorteile:

At Gempool we wanted a simple and easy to use CRM, Vincere ticks this box. It has a simple ATS and easy to follow for the consultants. Good chevron system to track contacts. I really like the analytics but could be more detailed.

Nachteile:

It can be quite buggy, having to click a box a few times for it to work for example, consistently on to support to find work around. Its not customization, if you want to make a change that change has to happen for all there customers. Even the smallest tweak.

Wish we'd known about Vincere years ago.

Kommentare: I was wary of moving to a new system after so many years on our previous platform but the whole process was much easier than I expected. I was dreading having to move all of our old candidate records to a new system but Vincere made it so simple, we had it wrapped up in 2 days. Wish I'd have found this system a few years ago, it is saving us a fortune and is just so much easier to use than our previous system.

Vorteile:

Definitely, the biggest plus for us has been ease of use and the ability to customize searches and page views easily. Plus, there is no need to have to train new users on the system, they can get going by themselves. Vincere handles the entire life cycle of the placement process, from getting new customers on board through to invoicing and billing. It basically contains everything you need to get your job done with as little hassle as possible. The interface is also pretty cool- it feels super modern and works great on mobile. The analytics are also very, very good: you get several dashboards and the option to export out to excel.

Nachteile:

None. This system has been an absolute lifesaver for our business- I can't recommend it highly enough.

"Finally a Recruitment Software created by people who understand how modern recruitment agencies wor

Kommentare: A lot of automation, from CV parsing to interview scheduling until the offer and invoicing (integrated with our Accounting system). Teams KPI's are easy to monitor without having to ask long reporting.

Vorteile:

Vincere has all the features you would expect from a good system, and even a bit more with functionality which are truly useful because they make you earn time (and not a gadget nobody use after few weeks) Automation of the flows is well though in order to be more efficient and to provide the best candidate and client experience. The client portal is a strong great, clients likes it. The GDPR compliance tracking is simple and clear. As they say, they're big enough to deliver but still the right size to really care

Nachteile:

Nothing so far. As any systems things can be improved, but we can really see that our feed-back is taken into consideration.

Fantastic Product!

Kommentare: Gaining the use of Vincere has been a huge benefit to our agency with the biggest pros being it's ability to make matching clients and candidates so much easier and more time efficient! It also helps to identify how best to manage each consultant with regular updates on revenue and productivity.

Vorteile:

Candidate Selection and Management Forecasting and Revenue Monitoring Daily Operation Management is easy to identify training requirements across the business Business development can be streamlined

Nachteile:

It took some getting used too but this was mainly because of all the functions it has to offer.

My first experience with a CRM/ATS

Kommentare: A good way to keep up with the candidates applications for different projects, measure KPIs and see areas of self improvement.

Vorteile:

CV upload function is amazing but there may be too many (unnecessary) fields which clutter the workspace. A lot of functions and ways to grade/monitor/measure your work and keep up with the KPIs. A good way to keep up with the current vacancies in the company. Great customer support!

Nachteile:

It drove me mad that any type of obvious and necessary action needed approval from an "admin". Wanting to delete a job vacancy because it wasn't active anymore? "Please state your reason." A mistake uploading a CV to a different vacancy? You can't delete (admin! admin! admin!) or undo those actions, you have to classify the candidate as rejected. You have no autonomy once you put whatever information out there.

Superb customer service

Kommentare: We have been with Vincere for approx 5 years now and the software just gets better and better. Ines and the customer service team are exceptional having been hand to support with some complex requirements over the last year or so. The team are responsive to issues and are able to answer or resolve any queries efficiently. Ines has gone above and beyond to support our requirements and enable us to maximise the usage of the software.

Vorteile:

There are so many functionalities within the software that make it easy to use and super efficient

Nachteile:

Some of the additional functionalities do not work as we would have hoped

5*

Kommentare: 5*

Vorteile:

Use it every day, the company I work for swear by it. I was on the team that implemented vincere.

Nachteile:

Pay and bill - this is due to how my clients work there hours and timing vincere couldn’t meet it.

Switched from Bullhorn and haven't looked back.

Kommentare: Great platform, big improvement on the previous system we were using. Cheaper too.

Vorteile:

We have a mid-sized business based out of the UAE and South Africa. We made the decision to move across to Vincere in May 2017, great move for us as a business. I'd say that Vincere is 30% better than Bullhorn (based on product and service levels) but, with the rate they are innovating and obviously investing in the product, the gap is widening fast. Bullhorn was expensive for what is was and the service was pretty much non-existent. The platform and the service from Vincere is head and shoulders above what we were getting with Bullhorn. They are a lot more responsive, we enjoy working with a vendor that actually seems to care. In terms of features, a few of the standout ones for us: the Indeed Search and import feature is a winner. Having access to the entire Indeed database without even leaving the system is fantastic. We are heavy LinkedIn users and like the way that Vincere works with LinkedIn. Easy to update and refresh records. The new Client portal feature also looks interesting. We were considering building a bespoke client portal but held off as it was too expensive, so the client portal that Vincere have coming next month is something we're keen to take a look at. TV dashboard: planning on using this in our office.

Nachteile:

There are loads of dashboards in their analytics suite, more than we will ever use. We've got lost in them . I want to get our fees and placement data accurately reflected in our dashboards, something we need help with. Vincere- more how-to videos that focus specifically on dashboards would be great so please sort that out.

May the Salesforce NOT be with you.

Vorteile:

We're a 50 person agency in sydney and were using the salesforce platform before discovering vincere. Salesforce was okay, it did the job, but wasn't anything phenomenal by any means. The user interface was hard to understand and there was like a million different things all opening on the same page, it just wasn't very intuitive and caused lots of headaches for the users. An other thing was the search feature was consistently delivering inaccurate results. An example of this would be when you run a search maybe 50 or so results will appear, then when we ran the identical search 2 minutes later, 5000 results would appear, why!? We're loving using vincere so far, it feels fresh and user friendly, it's big on functions but really easy to navigate around and is actually really intuitive compared to salesforce. The search functions built into Vincere are awesome - we love the ability to search locations based on the Google geotag, this is super clever! If I'm honest at first we couldn't get the hang of the chevrons ats/crm view as it was really different to what we were used to.. but now we know how to use it properly we cannot get enough of it. Our consultants love it and it's a fantastic way to view the entire ats/crm data without running a search. We can see real time numbers and instantly see which leads etc need be actioned, it's great. Another one we love is the live list when sending candidates to our clients. This is a great little fully brandable feature.

Nachteile:

We don't like that vincere opens lots of new tabs but i've recently been informed they're changing this to reduce the number of tabs that open as a result of customer feedback. Its a bit of a picky thing to whinge about it but I think a few people in our office will be happy to hear that it's being changed. One great thing about the guys at vincere is they do listen to customers and develop the product alongside customer requests where possible - this is really important to us as a business and it's been great so far. Looking forward to the journey ahead.

Vincere.io - outstanding recruitment CRM and still getting better!

Kommentare: Whether you are a start-up recruitment business like we were or a large multi-national Vincere is a superb system that can and will help your business provide an outstanding service to clients and candidates and help your business grow faster.
Simply put, the business would not be able to operate as effectively as does without a system as good as Vincere.
Compared to Bullhorn and Bond: easier to use, better customer service, developing great new features based on customer feedback, great value for money.

Vorteile:

We use Vincere as our recruitment database and have since we set up GPS Return. Some of the pros: Customer Service - efficient, effective and personal. Continuous updates and improvements - the system was relatively basic when we first signed up but now, with its LinkedIn integration, job portal, candidate portal and mobile app it is a market leading product. Easy to use and navigate - much more straight forward than Bullhorn or Bond Adapt. Loaded with features but easy to use. Customisable job portal - this changed everything. Suddenly have a professional and sleek looking job board that integrates with both our website and the database seamlessly. Value for money - enough said. It is an excellent portal that is cheaper than most.

Cracking search function. It was a great decision to finally leave Bullhorn.

Vorteile:

We discovered the new kid in town, Vincere, after being with Bullhorn for 8 years. Bullhorn was okay, but it just does not compare to Vincere, it really doesn't. No where near as many features and functionality and the system was starting to feel very old and dated. Vincere is innovative, intuitive and it's generally got us excited as a team. It's going to allow us to grow our business enormously in the short-medium term. Absolutely love the various searches built into Vincere - you can run advanced, Linkedin and Indeed searches in one click which instantly gives us relevant results (and more importantly shows how many results for each category - Bullhorn couldn't show search results number which was annoying to say the least) The ability to parse candidates into the system is super easy, saves us a lot of time and the ability to bring candidates/contacts straight in from Linkedin is Cracking!! The whole team have treated us really well since signing, the support team are fantastic and respond to any questions more or less instantly and we always get follow up calls from them... it's just unimaginable service - I did read this before I joined on this review site actually but you really have to see it to believe it.

Nachteile:

We’d like to see more customisation on the candidates summary pages, you can add custom fields here but a little interface customisation would be good. Although, the guys at Vincere are open to feedback from customers so i’ll submit as a feature request!

GDPR dashboard is great for compliance

Kommentare: I like the fact there are a lot of integrations and apps that we can take advantage of- the Xero integration in particular.

Vorteile:

We'd been using RDB Pronet for 14 years to run our temp recruitment firm. I found the interface awful- and decided it was time to upgrade to something more modern. Vincere is refreshingly easy-to-use and clear. I don't get a headache looking at it, which is how I often felt logging into our previous system! Our team of 5 consultants have all taken to Vincere really quickly and have really embraced it, which was a relief. I am personally not particularly IT literate but even I find it easy to use. Data Migration: after being on another system for so long I was really nervous about doing a migration. The migration team at Vincere were really reassuring and held my hand through the whole process. We had over 1 million email records in our old system so we took this as an opportunity to clean things up and only bring across the previous 2 years of emails. This was definitely the right choice. I would add that the training team are really helpful too. They never made me feel as if there was such a thing as a stupid question. GDPR: also great that Vincere has an eye on the GDPR compliance matters, as a UK-based agency this is important to us.

A data-driven way to grow your recruitment business.

Kommentare: Ultimately, Vincere helps us to be data-driven for the delivery of our recruitment services. It allows us to measure things that were difficult or impossible to do before. We can now make decisions with confidence as they are backed up by solid numbers and facts.

Vorteile:

As an agency, we are forward-thinking and tech savvy. Social sourcing, web 3.0 tools, mobile applications, and the like excites us! Technology has enabled us to innovate our headhunting practices and work smarter. This is where Vincere comes in which we believe is a step towards further innovation. Vincere allows us to track everything from sourcing to placement and even to invoicing of clients – allowing our recruiters to do more in less time. Before Vincere, we were using several, disconnected digital tools, but Vincere understands recruitment and proved to be more efficient for our recruitment team. Vincere has streamlined our recruitment process massively. Before Vincere, we used Google Drive and Dropbox to store candidate related documents. These tools get the job done but ultimately, they are not built for recruitment. The lack of visibility meant that it was difficult to track progress from receiving candidates to job offer. With Vincere’s features built specifically for recruitment, it aligns with how our recruiters see their work.

Nachteile:

Nothing bad to say really. We've been using the system for just over half a year and are enjoying it so far.

Very likely to recommend

Vorteile:

It’s easy to use and a very user-friendly system, with good user support. And the features are very helpful and well-thought through.

Nachteile:

Engagement Hub – currently, the information that candidates fill out may not be displayed in full into the ATS / CRM when the input isn’t exactly what the system ‘registers’, but these information can be ‘accepted’ (just not displayed in candidate’s info accordingly; e.g. salary with symbols instead of pure numeric format – would be great if on registration page, the system will already trigger that as an error / map over the entire set of info / other workaround etc.). The vChat – speed is not fast enough vs Slack, and that we’ve encountered occasions where the message doesn’t go through. Would be great if vChat is can be minimized in size and maybe displayed in smaller window (good reference would be Gmail Chat) while we can read candidates’ info etc. LinkedIn Integration & idibu– Now with LinkedIn’s integration issue – I have yet to figure out how to post jobs on Vincere to LinkedIn through my idibu account (will raise this issue in a ticket separately)

Never used to bother logging in to Bullhorn. Vincere- I love it.

Kommentare: The key difference between Bullhorn and Vincere is the attitude of the company. Bullhorn got lazy and complacent- they want to charge their customers for every little update or new feature. I feel that Vincere are the exact opposite. They are investing in regular updates and these are given to existing customers. As this platform is evolving, my business is evolving with it.

Vorteile:

I am by no means a database freak but this is a system that I am really enjoying. My friend, who also has a recruitment business, recommended that I switch from Bullhorn to Vincere and I haven't looked back. In fact, we frequently text each other and say how glad we are that we moved off of Bullhorn to Vincere! Vincere is a system that's just easy to use and get your contacts and candidates in to quickly. I actually use this system day to day to track jobs, metrics, use with LinkedIn. Compare this to when I was using Bullhorn....I only used to log in every 3 months and that was to change my password! The Indeed search function is great- you can search the Indeed database directly from inside Vincere, gives you access to candidates that you'd miss if you were working on LinkedIn or Seek.

Nachteile:

I'd be hard pushed to really pick at anything negative. It would be good to have additional search filters on the Indeed search function. Overall, I am a very happy customer.

Customer Support that Bullhorn customers can only dream of

Vorteile:

We were using Bullhorn before we found the dream that is Vincere. We left Bullhorn because of the inflexibility of features and it was seriously overpriced. It just didn't work for us and inhibited the ability for us to grow as a business. We love the responsiveness of the client service, in particular, their customer support function. You submit a support `ticket via your system and one of the team will get in touch more or less immediately usually less than a day with a thorough detailed response. If that wasn't good enough, this is then followed by a personal support phone call making sure you're okay with the response and checking if you've got any further questions with the system.. amazing. Bullhorn customers can only dream of customer service like this!

Nachteile:

When exporting more than 3 or 4 of our KPI Analytics reports into Excel to print, it sometimes prints on multiple pages which can be annoying, but this is just an excel formatting issue. Would also like to see a shared room booking option built into the calendar function within Vincere.

Highly recommend Vincere!

Vorteile:

I launched a recruitment firm almost four years ago and I think it was quite difficult to decide which software to go for when you start. It's an important decision because you don't want to switch from one to another every time. I chose Vincere because I've been doing recruitment for 12 years and Vincere has very much everything that I need as a recruiter. I like that Vincere is very easy to use and I can parse information from LinkedIn to Vincere. I also like that Vincere takes care of everything such as GDPR compliance and a job portal for my website. Recently I recommended Vincere to a friend of mine who was starting a new recruitment company and quickly he became a Vincere customer.

Nachteile:

Vincere keeps improving and innovating so there are many new features in the system. I know that I am not utilizing all features that Vincere has to offer but will definitely explore more.

Lightning fast search

Vorteile:

I like that we can search our candidates profile by the Keyword that are written on their CV (world or pdf file). We're a big agency with over 300 consultants so there's a lot of candidates in the database meaning the search is an essential part of my day to day and it's great, makes things more efficient.

Nachteile:

I would love to see more clean and updated data on Vincere. I have seen so many duplicated accounts which may be written with slightly different spelling, but they are the same account. That confused me a lot. When everyone can create new account by themselves. This creates duplicate junk on the system. When move candidate stage from “sent” to “1st interview”. I expect this automatically pop-up on my outlook calendar and remind me but it’s apparently not. I think I already linked my email with Vincere. But sometime it does.

Good price point compared to their competitors.

Kommentare: I'd never even heard of Vincere before, to be honest. I invested a lot of time looking at all the various options in the market, from Bullhorn to Zoho and everything in between. Once I really got under the hood of Vincere, it quickly became obvious that this is a serious platform. Yes, you can get up and running really fast. But, if you want to add in complexity and configure the platform, you have the option to do so.

Vorteile:

We'd previously been using RDB Pronet. The problem was that none of my consultants ever used it. We are 10 consultants sitting across 2 offices in Scotland and England, but we plan on growing in the next 12 months. For me, user adoption is the #1 thing I was looking for in changing systems. So many of these platforms either focus just on perm and search or exclusively on temp/contract. I like that Vincere really does nail the temp recruitment workflow. The fact that it comes with TimeTemp for integrated timesheets and expense management is great- it's another cost-saving and it's one less integration to think about. The proximity search feature is super-visual and fast to use. Seeing all our candidates on a map view in relation to a vacancy is ideal for how we run a quick search across the database. Being able to shortlist and send directly from a map view is ideal for my consultants. I decided to redo my website at the same time as upgrade our internal systems. The Vincere open API v2 allowed the web designer to create our new website with professional job interaction, plus it comes as part of my annual plan package. The support from the Vincere team was responsive throughout.

After Bullhorn, this is a breath of fresh air

Kommentare: Excellent. Recommend them over the competition any day of the week.

Vorteile:

This is a system that is easy to use, is always evolving and has the best Search I have ever tried. Works really well on mobile, does all the basics really well. I also love the scheduling interview function. I moved from Bullhorn and it drove me crazy how I could only log - but not actually schedule or reschedule- my interviews. Vincere does this piece really well.

Nachteile:

Nothing so far. Dealing with representative and their support team has been the Vin-cherry on the cake.