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Über REVE Chat

REVE Chat ist eine Multi-Channel-Live-Chat-Software, die Kunden für besseren Vertrieb und Support Soforthilfe zur Verfügung stellt.

Erfahre mehr über REVE Chat

Vorteile:

Just the perfect number of features you require for Live Chat.

Nachteile:

I had hoped they would rectify the situation after multiple communications, but unfortunately, they haven’t.

Bewertungen zu REVE Chat

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
4,3
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

7,5/10

REVE Chat hat eine Gesamtbewertung von 4,2 von 5 Sternen basierend auf 16 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (16)

Paul
Owner/ Founder in Südafrika
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Overall installation and support is fantastic.

5,0 vor 7 Jahren

Kommentare: Converting potential customers into customers. Providing great support to our customers about product information " how to's" etc..

Vorteile:

The user interface is simple. Product setup is easy and intuitive. But, Facebook messager integration is my favourite. You are able to handle all your messaging in a single interface.

Nachteile:

The outbound and offline, messages, in general, you are not able to add space or paragraph your messages.

Antwort von REVE Chat

vor 7 Jahren

Thanks Paul :)

Anurag
Indien
Marketing & Werbung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing Live Chat Interface

5,0 vor 8 Jahren

Kommentare: I've used many live chat programs but liked REVE Chat because of various reasons:
It is easy to integrate and customize. Most important thing is that it's dashboard is very easy to work and understand. Even handling multiple chats at a single time is very easy. Their customer support team is also very prompt and supportive.

Vorteile:

Proactive chat feature is really amazing, it helped me reaching out to website visitors before they leave.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Onlinemedien, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung
Quelle: GetApp

Avoid at all cost

1,0 vor 9 Monaten

Kommentare: I would tell me to avoid this company

Vorteile:

The free trial is nice to have, but their software will never discount from your social media profiles, even after you disconnect it from within their software

Nachteile:

I had challenges with this software. After signing up for a trial and connecting my social media accounts, I realized the software didn’t meet my needs. I promptly canceled, yet I continued to receive unwanted notifications and interactions from their bot on my social media. Despite reaching out to their support multiple times and asking them to disconnect their software from my accounts, the issue persisted. I had hoped they would rectify the situation after multiple communications, but unfortunately, they haven’t. The is over a month after the trial finished and I still get 'Offline message from XX' even to this day. Based on my experience, I can't recommend this company and would STRONGLY advise others to avoid them at all cost!

Eli
Eli
Product Reviewer in USA
Verifizierter Nutzer auf LinkedIn
Internet, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A little more old fashioned, lacks features

4,0 vor 5 Jahren

Vorteile:

The pricing is the best I have found and it can connect to Facebook Messenger to make chatting easier for some people.

Nachteile:

The features haven't been updated thoroughly in a while, it could use a refresher.

Zoya
Zoya
Indien
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp

A one stop shop for your Customer Engagement Software requirement

4,0 vor 7 Jahren

Kommentare: Good software. My company has managed to resolve a number of customer queries using this software. Could help if the pricing is reduced a little bit.

Vorteile:

Video chat Offline form Visitor analytics Facebook chat integration

Nachteile:

Free trial is only for 14 days, extending to 21 days would be preferable

Ankit
Product Consultant in Indien
Telekommunikation, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

All in One Chat assistance

5,0 vor 8 Jahren

Kommentare: REVE Chat is a complete package of Chat assistance you would need for your business website. Best part about using their services is the ease with which you can handle chat requests at Backend. The detailed Analysis that REVE Chat offers would make it very fluent and smooth to keep track on each and every person visiting your website via Chat support.

Vorteile:

- Easy UI - Detailed Analysis - Good Support - add-on features

Nachteile:

Not as such

Antwort von REVE Chat

vor 8 Jahren

Thanks Ankit for taking out your time for writing this review.

Wuilmer
Chofer in Venezuela
Übersetzung und Lokalisierung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

I love reve products

5,0 vor 6 Jahren

Vorteile:

I love it because it is a live chat that provides the opportunity to make, calls or instant video calls using many communication applications in one place, I used this chat thanks to the REVE antivirus, whose technical assistance in addition to email uses live chat providing instant assistance and resolving any questions or concerns to the user through this chat, with fluid communication, in real time.

Nachteile:

I have no complaints, when I used it it worked very well and I was able to solve my problem thanks to this video chat application reve, I think it is very good, for me this form of communication is much better than an email.

Sparsh
Manager Marketing in Indien
Telekommunikation, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Nice Product, all the features you require

4,0 vor 8 Jahren

Kommentare: Just the perfect features you require in a live chat tool, straight to the point. Priced wisely at 12 USD per month, Customer support is awesome and they go extra mile to help you out.

Vorteile:

Just the perfect number of features you require for Live Chat

Nachteile:

Auto Trigger of chat not available

Antwort von REVE Chat

vor 8 Jahren

Thanks Sparsh for your feedback.

Preeti
Indien
Internet, 51–200 Mitarbeiter
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great tool for increased customer engagement

5,0 vor 8 Jahren

Kommentare: We use the tool to offer online assistance to the customers. The increased engagement with the customers through this tool has helped us grow your business and number of satisfied customers. After social media channels, I found this the best way to directly engage with the potential customers and offer them personalized support. There are many things I like about this live chat widget:
Easy-to-use
Customization
Appropriate geo-location
Quick reply
Instant Chat
Data capturing

Vorteile:

Customization and ease of use

Kanchan
Indien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

User friendly interface, great way to reach out to potential clients.

4,0 vor 8 Jahren

Kommentare: REVE Chat is a great tool and is best way to offer a great customer service. The UI is clean and easy to use. The tool is pleasant to use and efficient among our agents. It is very easy to implement REVE chat on website and customize it.
We are using it for support purposes and it matches our needs 100%.

Antwort von REVE Chat

vor 8 Jahren

Thanks Kanchan for taking out your time and sharing your feedback.

arnaud
Disign in Kamerun
Verifizierter Nutzer auf LinkedIn
Design, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Reve chat un logiciel de discussion fiable

5,0 letztes Jahr

Kommentare: Je gère mes clients en un simple clic et je gagne en temps et en argent

Vorteile:

L'interface d'utilisateur est simple. La configuration du logiciel est simple et encourageante . Mais, l'intégration de la messagerie Facebook est ce que j'aime le plus. Vous pouvez gérer toute votre messagerie dans une seule interface

Nachteile:

Certaines fonctionnalités ne sont pas complètement mises à jour depuis un moment, cela pourrait nécessiter une amélioration

Ron
Singapur
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Complete Live Chat Software for my WordPress website

5,0 vor 8 Jahren

Kommentare: Pros:
- all the features that i need in one software. live chat, visitor analytics, facebook chat, canned replies
- comes with lots of customization options for chat banner and branding
- I can also do voice and video chat with my customers instantly
Cons:
- Need a better design. It took a while for me to learn the dashboard initially
- I also needed integration with Zendesk. It is not there yet.

Mark
Indien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Superb Live Chat Solution

5,0 vor 8 Jahren

Kommentare: REVE Chat dashboard is simple to understand and very user-friendly. I've used this software on my wordpress website. Their support team is very responsive and prompt. I could track the visitors in real time and on which page they are. It is really a great tool for communicating with website visitors. Our sales has doubled after we started using this software. Thanks REVE Chat.

Samuel
Verifizierter Nutzer auf LinkedIn
Import und Export, 501–1.000 Mitarbeiter
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp
5,0 vor 6 Jahren
Mary
Mary
President in USA
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung
Quelle: GetApp

Malicious software impossible to remove from website

1,0 vor 4 Jahren

Vorteile:

nothing. I do not like the software.

Nachteile:

Cannot remove the product from the website. Contacting them is no help.

Himanshi
Himanshi
Content Writer in Indien
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp
4,0 vor 7 Jahren