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Über FreightPOP
Einkaufen, versenden, sparen, verfolgen mit einer Anmeldung. Intelligente TMS-Software für alle Verkehrsträger: LTL, Paket, FTL, Intl. Luftpost and Ozean
The ease of use and how fast support responds and fixes issues.
Shipment tracking on a mobile device is difficult to use at the moment.
Nutzerbewertungen filtern (45)
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Nutzerbewertungen filtern (45)
An Up to date TMS solution
Kommentare: We use it everyday for every shipment both freight and parcel, it gives us a great solution to capture the data from every shipment both incoming and outgoing.
Vorteile:
The ease of setup, the ability to quickly learn and how short of a time the team got used to the solution.
Nachteile:
Like all software there are a few glitches that arise, but their customer support team was quirk to respond and resolve the issue.
Antwort von FreightPOP
vor 9 Monaten
Hi Steven - Thank you so much for your glowing review of FreightPOP! It's incredibly rewarding for our team to hear that you're enjoying the platform and finding it comprehensive and user-friendly. We're dedicated to ensuring a smooth experience for our users, and your positive feedback is a testament to our efforts. Should you have any suggestions or require support with any aspect of our service, please don't hesitate to reach out. Our team is always here to help!
In Betracht gezogene Alternativen:
FreightPOP is the BEST TMS
Kommentare: People is what makes a great company. FreightPOP has a great product, but the over all experience was wonderful thanks to people like [sensitive content hidden] They have helped us improve our logistics department leaps and bounds.
Vorteile:
What I love about FreightPOP is it makes the complex simple. Members of our logistics department can do very difficult shipments, with the correct paperwork at a great transportation cost in a matter of moments. Shipments like that took me a very long time to learn and build up to, now my team members do that their 2nd week on the job, thanks to FreightPOP.
Nachteile:
I love FreightPOP, I would change nothing about it.
Antwort von FreightPOP
vor 6 Monaten
Thank you so much for your glowing review! We’re thrilled to hear that FreightPOP has made such a positive impact on your logistics operations. Simplifying complex shipments and ensuring your team can handle them efficiently is exactly what we strive for. It's wonderful to know that your team can now manage challenging shipments with ease, even early in their training.
TMS review
Kommentare: I felt that support was a little slow in responding to certain issues I had with the software
Vorteile:
A bill of lading was easy to produce and the rates were side by side with carriers
Nachteile:
Certain carriers had issues that were never resolved
Antwort von FreightPOP
vor 4 Jahren
Thanks for the review William. We love to see feedback from you and other customers that helps us improve and make the FreightPOP platform better for everyone. The FP community is what drives our innovation of new features, modules, and integrations. Sorry to hear about your carrier issues. With 300+ carrier integrations, we have found some lacking in technical capabilities. Thank you, Kurt
FreightPOP the best overall shipping product
Kommentare: This company is great to work with and when we changed ERP systems our users wanted it back, so we had an interface developed and they are now happy again.
Vorteile:
The software just works. They have fabulous tech support.
Nachteile:
Wish they would have had an interface into Epicor Kinetics.
In Betracht gezogene Alternativen:
Great TMS for any business
Kommentare: FreightPop has supported my one person department, and has already brought our LTL pricing down. The onboarding specialist (Garrett) was incredible. He has been patient, kind, and helpful regarding any issue that arose. The other support specialists (Sal and Ben) have also worked diligently to get us up and running. The customer service has also been wonderful with any other technical issues that have popped up. I am excited to see how FreightPop can further improve our business.
Vorteile:
There are so many features I like about FreightPop. The tracking option was the main reason I started looking for a TMS system. Our company typically ships 400 flat bed/truck load shipments a month, and with over 100 carriers, that becomes a daunting task to follow up with each individual load. In addition, the quoting feature is incredibly helpful, especially with our variety of LTL shipments. The last feature that we are just now becoming familiar with is the invoice auditing feature. This was also one of the critical areas our company was looking for assistance with, and it has already delivered on its part of the investment.
Nachteile:
The hardest thing for me personally was trying to upload negotiated freight rates myself. We have a few carriers with contract rates, or with pallet pricing, and they missed the initial upload time frame. I received help uploading them, and I will probably continue to need that assistance. However, the support to do that is fantastic.
Antwort von FreightPOP
vor 11 Monaten
Hi Christine - Thank you for your positive feedback on FreightPOP! We're thrilled to hear how our platform has simplified your tracking processes. Our team is dedicated to providing a user-friendly experience, and it's great to know we're hitting the mark. If you have any suggestions or need further assistance, we're always here to help!
Best Freight management software encountered
Kommentare: Very enjoyable and no serious complaints.
Vorteile:
I have liked the customization that freightpop provided for our organization. I like how we can view all our carriers at once including parcel. I also have enojyed the propt tech support. We hope in the future to be able to use more broadly the tools that freightpop provides.
Nachteile:
something that i have always disliked is the GUI for this software, although somewhat user friendly it has a lot of screens sometimes to reach what is needed.
Antwort von FreightPOP
vor 6 Monaten
Thank you for your review! We’re delighted to hear that you appreciate the customization FreightPOP offers and the ability to view all your carriers, including parcel, in one place. Our team is committed to providing prompt tech support, and it’s great to know that you’ve had positive experiences with our support team.
We love Freightpop
Kommentare: Very positive, was a great investment for our company, it does exactly what we were looking for.
Vorteile:
The ease of use, being able to rate shop different carriers, and cost tracking.
Nachteile:
The only negative thing with FP is the software updates sometimes cause bugs in the system. Customer support is awesome and always works to resolve the bugs very quickly.
Antwort von FreightPOP
vor 11 Monaten
Hi Matt, Thank you for taking the time to review FreightPOP. It's fantastic to hear that our software has brought efficiency to your operations. We strive to continually enhance our platform, and feedback like yours inspires us to keep pushing the boundaries. Remember, our team is always ready to assist you with any new challenges!
Ease of use
Vorteile:
Customer service is very quick to help with any situation you come up with. The web page itself is easy to use.
Nachteile:
It would be nice to seea face from the company every now and then.
Antwort von FreightPOP
vor 9 Monaten
Thanks for your review Corinna! We're so thrilled you've had a great experience with FreightPOP and are thrilled to be helping TransImpact with your shipping operations.
Exceptional Freight Management Solution
Vorteile:
FreightPOP has revolutionized our shipping and logistics management. It has not only saved us time and money but has also improved our overall customer satisfaction. If you're looking for a complete, user-friendly, and efficient freight management solution, I highly recommend FreightPOP.
Nachteile:
the cost of subscription or licensing fees can be a significant expense.
Antwort von FreightPOP
vor 11 Monaten
Hi Paola, Your review highlighting the cost-effectiveness and time-saving qualities of FreightPOP is highly valued. We understand the importance of managing logistics costs, and it's rewarding to know that our solution is making a positive impact. Thank you for choosing FreightPOP, and we look forward to continuing to serve your logistics needs efficiently.
Freightpop Review 2023
Kommentare: This platform has made my job so much easier! I don't have to jump back and forth between platforms anymore to ship for freight and parcels. It's all in one spot. If I have questions the team is there to help!
Vorteile:
Freightpop is one of the few platform where you can do both freight and parcel shipments. No more going back and forth between platforms!
Nachteile:
Can be a bit slow to load information but there are tricks to fix that. The team at frieghtpop has been helpful with this!
Antwort von FreightPOP
letztes Jahr
Thank you for your kind words in your review, Cheyenne! We greatly appreciate your support and are delighted to have you as our valued customer.
Happen Ventures Review
Vorteile:
As a user, and using FreightPop every day for quoting, I can say it is very user-friendly and most importantly, it saves you a lot of time. We are able to complete multiple bookings at a time!
Nachteile:
Nothing, everything work very well, there is nothing I dislike at this time!
Antwort von FreightPOP
vor 11 Monaten
Hi Daniel, We're delighted to read your positive review of FreightPOP. Our team works hard to provide a comprehensive and seamless experience, and it's wonderful to know that you're benefiting from these efforts. If you have any feedback or need assistance with any feature, our team is just a message away!
Sportstats
Vorteile:
They work with you to improve their software directly and make it much easier to use. They respond in a timely manner to any inquiries or issues you may have with billing, support, software, or shipments.
Nachteile:
Shipment tracking on a mobile device is difficult to use at the moment.
Antwort von FreightPOP
vor 11 Monaten
Hi Jacob, Thank you so much for your positive words about FreightPOP! We're thrilled to be making your shipping and logistics operations easier! If you have any feedback or need assistance with any feature, our team is just a message away!
Great product
Kommentare: This has been a very important tool for our business.
Vorteile:
How easy it is to get started with. We have multiple locations and were able to roll out to all of them right away.
Nachteile:
There are not anything i can think of as bad. They are constantly making imporvements.
Antwort von FreightPOP
letztes Jahr
We wanted to express our gratitude for your recent Capterra review. Your support means the world to us, Carey!
Great TMS Solution
Kommentare: FreightPop has greatly increased effectiveness when dealing with all type of freight
Vorteile:
Having all carriers integrated to one platform makes for easy decision making when shipping freight. Also allows for quick turnaround when setting up new carriers with their pool of already integrated companies
Nachteile:
Communication on known issues with carriers could be improved
Antwort von FreightPOP
letztes Jahr
Thank you for taking the time to share your thoughts on Capterra. Your feedback is greatly appreciated, Michael!
In Betracht gezogene Alternativen:
A great TMS platform for Mid-Sized Shippers
Kommentare: Overwhelmingly positive - we recouped our investment in the platform in 3 months.
Vorteile:
The ease at which we could onboard all of our transportation partners to a single platform
Nachteile:
It does not have a Business Intelligence tool
Antwort von FreightPOP
letztes Jahr
We're thrilled by your positive review! Your trust in us is truly appreciated, Aaron.
From a current user!
Kommentare: It has been a very positive experience. The platform works great for our company, and the support staff is super friendly and helpful
Vorteile:
Ease of use! Helpful/ Quick support. Fits our needs for our business perfectly.
Nachteile:
Not any cons. When a problem arises, FreightPOP is quick to address.
Antwort von FreightPOP
letztes Jahr
Your Capterra review made our day! Thanks for being a valued part of our community Jason!
VGM FreightPOP review
Vorteile:
Unlimited logins, cloud base, simplicity
Nachteile:
Loading speed, after updates having to log out to see the new updates
Antwort von FreightPOP
letztes Jahr
Your Capterra review is a fantastic gift to us. Thank you for your support and for choosing our services, Ramon.
It enhances our ability to ensure the delivery of materials to the project without delay.
Kommentare: FreightPOP has helped us achieve comprehensive supply chain management, increase confidence in material delivery times to the site, reduce downtime, and keep project activities on track.
Vorteile:
FreightPOP is crucial for companies that want to make the components of their supply basket visible to all team members. FreightPOP helps you prepare customs paperwork, including essential bills of lading and others. FreightPOP updates and alerts reach all team members quickly so that everyone can track orders; FreightPOP will also improve communication with suppliers and shippers, reducing supply chain disruptions.
Nachteile:
Everything is working fine with FreightPOP; we need to organize a course for new members so that they can do the jobs well.
Antwort von FreightPOP
letztes Jahr
Your review brightened our day! We're thankful for your support, Ahmed,
A Game Changer for LTL Freight Shippers
Kommentare: FreightPOP has helped us to reduce workload and reduce shipping costs while improving scalability and visibility. Through nearly two years of service, we have seen constant development and improvement, and support is very responsive. We have even seen feature requests turn into live features just a few weeks later.
Vorteile:
FreightPOP reduced our freight quoting workload from two entries (quote on a 3PL, and quote on our best direct carrier), to just one. One quote/ship platform with a shared history (of quotes and shipments), and which allowed us to add additional carrier and 3PL accounts into the bidding competition, with no additional per-quote overhead.
Nachteile:
Every now and then there are a few quirks. Most often these are remedied by telling the user to log out of the portal, and log back in.
Antwort von FreightPOP
vor 2 Jahren
Hi John, thank you for your review! FreightPOP loves to hear from customers like you and we really value your feedback. Please let us know if there's anything we can do to help!
In Betracht gezogene Alternativen:
Good Job!
Kommentare: I like it, and as it gets better the more I like it
Vorteile:
the ease of use and how fast support responds and fixes issues
Nachteile:
not always consistent with performance. Sometimes FedEx, or another shipper will be down.
Antwort von FreightPOP
vor 2 Jahren
Thanks for your review, Casey! We're so glad to hear you're enjoying your experience with FreightPOP. Unfortunately, carrier integrations require both parties to upkeep the technology behind it that makes it work properly, and if the carrier experiences technical issues, that will temporarily affect the integration. We value your feedback and look forward to bringing more awesome tech to your business via FreightPOP!
In Betracht gezogene Alternativen:
FP Pros & Needs for improvement
Kommentare: It's been a love hate experience but the FP development team strives extremely hard to perfect their solution. A few more fixes/enhancements and nothing in the marketplace will be able to contend.
Vorteile:
Carrier integration is simple. Rate Shopping works great. FreightPop support is amazing. Cloud based is a nice advantage. Parcel & LTL options.
Nachteile:
Address entry is extremely clunky. Address validation should be automatic and display an icon on the main shipping screen for a quick glance, and it should also have an icon that differentiates the address between commercial and residential. A reset/clear button on the ship screen would be useful. Google address suggestions should be able to be turned off or have a USPS database via api. There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM.
Antwort von FreightPOP
vor 4 Jahren
Dean, thanks for the detailed feedback. We love hearing from our customers on ways we can improve the platform. I'll submit your feedback to the product team. Thanks again!
An easy way to integrate your ship service
Vorteile:
It comes with all the features that you need to monitoring your shipment, because you can save a lot of time in the configuration, it is very easy, you can also have direct connection with the process, compare time and prices, track the shipments easily and analyze the information through graphics that the get you automatically, with this app you can save money and time easily, is the best for your business.
Nachteile:
It can takes a little time to get used to FreightPOP because it has a lot of features to manage, so my recommendation is for you to set an specific aspect of the app to improve your business and later use others.
Excellent TMS for Freight And Logistics Software
Vorteile:
Background address validation, good scale integration and smooth progression to the next shipment —It accommodates our workflow of shipping many shipments in rapid succession. FreightPOP made it much easier and simpler to ship international shipments, it’s a real pleasure and it cuts down on the time and effort involved with international shipments.
Nachteile:
None ------- the platform is just great.
Antwort von FreightPOP
vor 2 Jahren
Thank you for taking the time to share your experience with FreightPOP. We're thrilled to hear you are enjoying the product! Please let us know if we can help in any other areas. -Kurt
FreightPop really helps our department save time and money!
Kommentare:
1. Time saving
2. Easy to use
3. Good data collecting center and provide us a great follow up.
Vorteile:
1. Easy to use. You only need to input all the information you have with your carriers, Freightpop will do the work. You can also access the data wherever you are, arrange the shipping in anywhere. It is so convenient. 2. Great to follow-up manage. You only need to go to one stop, FreightPop to gather all your report, tracking information, and data. It is all there. You don't need to go here and there to get excel sheets or PDF files. FreightPop did all of them for you. 3. Smart. Instead of sending e-mails to different carriers for different shipment, you only need to type in the shipping info in FreightPop. It does the job for you. With FreightPop, it send out quote request for you and get instant rates (if you preload them) or spot quotes and carriers will response to your e-mail address. Once you select certain carrier, the information is in the system. It saves us 70% of our freight request time
Nachteile:
Sometimes they have system upgrade and it will show some error message. But after we communicate the administrator, It got fixed right away!
Antwort von FreightPOP
vor 7 Jahren
Kai- thanks for your insightful review! We are glad and excited that you are finding so many benefits from FreightPOP! Hearing that you are saving 70% of your freight request time is so amazing, yet it is a consistent theme we are seeing among all our users. We are working on an even smoother flow of system upgrades that will ensure our users see no error messages, even if it is for a brief moment.
FreightPOP
Kommentare: Very satisfied with FeightPOP. We moved from basically typing in information on a BOL and tracking by looking up a ticket and paper to FreightPOP which lets us track shipments in real time and produce a BOL with all the necessary hazardous information.
Vorteile:
The speed at which FreightPOP can make changes to their software which helps us in the end.
Nachteile:
To see the updates that will be implemented before the change is made to the production system would be great. Now, the change is implemented but it seems we are doing the testing.
Antwort von FreightPOP
vor 4 Jahren
Aaron, thanks for taking the time to share your experience. The entire FreightPOP team values your feedback. As you mention, the speed of innovation and updates is fast so we will continue investing more resources into platform support.