Exercise.com Erfahrungen

Exercise.com has a great team behind them and a very customizable platform

Kommentare: Scheduling, running payments, workout data storage, automated reminders, training clients online. We never thought online training would be a significant portion of our business but with Covid it has turned out to represent 100% of our business.

Vorteile:

Very customizable and the Exercise.com team is willing to take suggestions and directly put them into action.

Nachteile:

Learning about all the different features can be time-consuming.

Happy owner

Kommentare: Satisfying and pleased.

Vorteile:

I finally made the jump away from MindBody (amen) and went with Exercise.com. The process from beginning to launch has been seamless and truly helpful. [SENSITIVE CONTENT] actually gives a sh*t and has helped me every step of the way.

Nachteile:

Some scheduling hiccups but they will be corrected.

Onboarding is going Great

Kommentare: A plus

Vorteile:

The all in one set up really allows me to just focus on one thing instead of 100 different websites

Nachteile:

There's definitely a learning curve but the support is waiting on you and showing you how to every step of the way

Really want to love the platform

Kommentare: The customer experience has been great! Really appreciate the team and going above and beyond. They are super fast to respond. The platform just seems to be lacking in some areas.

Vorteile:

Really want to love the product. We've had it for years. We received a large discount when we signed up which is helpful. I wish it were easier to use and integrated with more platforms. I will say that the customer support, [SENSITIVE CONTENT HIDDEN] specifically, helps make up for whatever the platform is lacking. My hope is that soon there are some key feature roll outs that make the experience much better. I'd also like to see more case studies/use cases. We understand it's not one size fits all which is great but having some type of framework to think about would be helpful.

Nachteile:

It feels clunky could be the best way to describe it. With tech, we understand that not everything can be rolled out at once. I wish we had more freedom with processes and customizing to fit our specific needs. Sometimes the android isn't displaying the same as an apple or even the online platform which makes us a client look bad to our customers.

Migration was seamless

Kommentare: Sage, and the entire team, at exercise.com have been tremendously helpful with the onboarding and migration from my current platform. What could be a total mess, has been super smooth and seamless. I could not be happier with my conversion from my previous provider to this platform. Great job team!

Vorteile:

The migration from my current provider to exercise.com was easy. The team made it so painless.

Nachteile:

No cons that I can attest to at this time.

Everything in one place

Kommentare: Scaling my business, streamlining payment, booking, and delivery- all working well!

Vorteile:

Exactly that, streamlined system for all buying, booking, and burning. The ability to coach through the app with assessment software brings client accountability up which drives results which is the life-blood of this business.

Nachteile:

The exercise library could be made easier to organize- rather than having to go into each exercise have more global ability to apply muscle groups and organize in more broad fashion.

great software and support

Kommentare: its been great so far

Vorteile:

we just started converting our system from another software to exercise.com so far Abigail has been our support and go to for setup. she's been great! she explains everything thoroughly and always gives me a recording of how to when we are done. the process of set up has been pretty easy

Nachteile:

its a learning curve: we have been with the same software company for 10 years; the con is more of trying to train our staff and clients on a new software program.

Abi deserves a raise :)

Kommentare: it's been good

Vorteile:

This sofware allows for a proper medium so that I can reach more poeple

Nachteile:

i dont think ive euseed it enough to rate this

So helpful!

Kommentare: When I make a decision about something, I'm all in. And Sage from the success team has been super helpful and encouraging as I try to get my app launched. So, shoutout to her for both putting up with my crazy and also getting stuff done quick!

Vorteile:

Makes my life so much easier. It also makes me kick myself for not using a product like this a long time ago. So much wasted time with inefficient delivery systems.

Nachteile:

As a trainer who works purely online, it's a little confusing to use "scheduling" to work with online clients that I don't actually schedule time with.

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Vorteile:

Ease of use for consumer, liked that I had my own app that clients could search for instead of having to be emailed a linked. Just feels more official.

Nachteile:

wish it was more user friendly and more self explanatory without needing instruction from someone

Elevate your game

Kommentare: You can tell this was built by those with deep experience and knowledge of the industry. Simply put, they have a superb support team and a success team that will make your goals happen. An important delineation in any industry or stage of business, but especially for those looking to scale their business within the fitness and wellness industry. Would highly recommend to those who are ready to elevate their game.

Vorteile:

Exercise.com is the top-tier software at any stage of your profession within the fitness or wellness industry, especially the growth stage. I came to Exercise.com to systematize my client management process from first point of contact to purchase and referral while also preparing for a large contract where I would have to service over 100+ individuals while providing them with a digital platform for their training plans and group coaching. At every stage of the process, the Exercise.com team is there to ensure they understand your objectives with the platform and, most importantly, provide insights that only those who are experienced within the industry would be able to give. The most empowering experience thus far is the onboarding and ongoing support from Alyssa and her team in making sure every aspect of my business is reflected on the platform, from scheduling, integrations, subscriptions, coaching plans, onboarding other coaches and groups. Her knowledge of the software allows me to pose unique cases that I need to solve with the software and get immediate support on how to ensure I can execute what I need to grow my business. Better yet, Exercise.com continuously looks to add new and purposeful features throughout your subscription period.

Nachteile:

Would have liked to be able to trial the software, that being said, you are able to book as many guided demos as needed to address your questions and concerns prior to purchase.

Fitness App Highly Recommended

Kommentare: Our overall experience with Exercise.com is a breeze and helps us get our programs all set up on the go, and the customer service team was prompt and helpful whenever we have questions.

Vorteile:

We love how easy it is to integrate this app with our current workflow while providing great fitness programs for our customers and save us time in the process by having all of the exercise demonstrations held for us to re-use later.

Nachteile:

We don't have any feedback that could help improve the existing product at this time.

Easy to use all-in-one software for trainers and beginners!

Vorteile:

With a full time job and two young kids, it is really hard for me to find the time and motivation to workout through the week, which is why I am so glad I found the exercise.com app. With a huge variety of workouts, exercise.com makes it easy to change up my fitness routine and continuously challenge myself. There are several workouts I can do anywhere - even in the living room while my baby naps. You really have no excuse to skip a workout with this program! I am continuously held accountable for the calories I am burning and the workouts I complete with its simple logging system. I can see my daily progress which keeps me motivated to stay active and eat healthier to meet my goals. There are several groups you can join to meet people at your fitness level who can help support you too. It's the best out there...I have tried various programs, and exercise.com definitely has the best variety and most user-friendly system I have been able to find. Both on my desktop while I am at work and on my phone when on the go, I am able to find a new workout to change things up and can log my fitness accomplishments to keep me pushing on. The best trainers in the industry use this platform so search no further!

Nachteile:

I only wish I had found it sooner. It's one of the best kept secrets in the fitness world!

Perfect software for my business

Kommentare: Love it

Vorteile:

This software has a ton of customizable features that can help in all aspects of what we do, including scheduling and remote training!

Nachteile:

Small bugs here and there but they always get it taken care of right away! They also keep improving the software with updates!

New review

Vorteile:

The software is pretty user intuitive. The training staff & support team is extremely attentive and helpful. The App is great!

Nachteile:

The integration took a very long time!!!

Exercise Software

Kommentare: It can do much more for me than other softwares I have used in the past including added revenue streams. I feel they didn’t set my expectations very well in the beginning as to the learning curve. They assumed I could figure it out but too many parts to get it quick. The on boarding was way to brief and I felt they were too busy for me.

Vorteile:

The software is very intuitive, does many tasks, and fits my business well.

Nachteile:

Because it is so robust, it takes awhile to learn and understand all the features to use them to their full potential.

Great customer support & consistent app improvements

Kommentare: Overall, we've had a good first year using this software. Like any new software, it took a bit of a learning curve to get used to, but the support team is great and they are very invested in helping us succeed on their platform. I also love the team's commitment to constant app improvements. It seems every month we are getting emails about new app features, which is great. This team really does listen to their customers!

Vorteile:

Adapting to any new software can be complex, but I love the support we get from Exercise.com. Whenever we've had challenges or certain features we needed, they have worked hard to address our feedback and have actually launched many of the new features we've requested. Overall, we've been able to create the experience we wanted for our programs using this software.

Nachteile:

We had some unexplained bugs when we first started out (purchasers were having issues with their programs getting messed up), but we were able to resolve them (again, the support is very good). The biggest issue we have now is that when we send emails to product purchasers, those emails show up in the app as notifications, but they show up in HTML code! We had to move our emails out of exericse.com to address this.

The Training Hub

Kommentare: So far, it has been amazing. While I am still fairly new to the system, I engage with it frequently and am constantly learning of all of the integrated features. The customer support team at Exercise.com has also been exceptional in helping me to understand all of the offerings of the platform.

Vorteile:

Integration with our complex business model. The platform offers solutions for everything that we need (payment processing, programming, scheduling, assessments, video uploads, etc). I was pleasantly surprised to learn that we can have an all-in-one solution through exercise.com, especially after speaking to other companies that were not able to meet our requests.

Nachteile:

As previously stated, our business model is a bit complex from a scheduling standpoint. We are currently working through this challenge, and while a solution has not yet been reached, I am confident that the team at exercise.com will come up with one!

Hands Down Hero Level

Vorteile:

Wow! I am absolutely floored at all the capabilities of exercise.com. This platform literally changes my life and helps create better work/life balance. I have an Uber professional online presence that is so simple to use that even I can manage it. It’s the perfect all in one resource for managing my clients and programs and products.

Nachteile:

I don’t know yet. I haven’t found problem yet.

Fantastic software and service

Vorteile:

Fantastic software and service. We've tried almost all alternatives in this space and none have come close to offering all that exercise.com do in terms of business management tools, training plan software, assessment and scheduling functionality. Their customer success team is also exceptional. Would highly recommend!

Nachteile:

Dislike next to nothing about this software. The client app could be slightly more visually appealing but the functionaility and features more than make up for any shortcomings.

Great product and service

Kommentare: Overall experience is excellent. We are able to handle our scheduling, payments, workout logging, and client information all under one platform. Additionally, our requests for support are dealt with in a timely manner.

Vorteile:

Great platform and very customizable. Works well via mobile app, tablet, and desktop.

Nachteile:

Our business functions differently than 99% of other fitness businesses so we need different features that aren't always available. However, the Exercise.com team has done a good job responding to our requests and developing new features at our request.

Best of the market

Kommentare: We have used almost every gym management software on the market and nothing compares. This is a 1 stop shop for all gyms and sport organizations. Everything is customizable to fit YOUR business and the team at exercise.com is open to adding anything you need to the platform. The response time to an issue or question is on a level of its own.

Vorteile:

The ability to make the software fit your business instead of making your business fit the software. The company takes suggestions and looks to improve the platform to help your business thrive. Hands down the best and most responsive customer service. Having your scheduler, billing, communication, testing/assessment, and data collection all bundled into 1 software.

Nachteile:

The customized app needs to improve to the quality of the browser version but is still on par with competitors.

Excellent Service!!

Kommentare: It has been a great experience! It’s an all-in-one system that takes care of everything I need to run my bjskness

Vorteile:

I switched all of my clients over to exercise.com this month and had a ton of questions that came up unexpectedly. The customer service I received was phenomenal- they answered all of my questions in a timely manner and they go above and beyond to make sure I’m all set. A video was specifically made for me (from my own page) explaining every step of the process for a question I asked.

Nachteile:

Some of the functionalities are a little tedious. I can’t copy and paste workouts from one client’s calendar to another clients, and I also would like to switch someone’s billing date easily without having to cancel/re-subscribe them.

Mostly good. Some functions I think are missing.

Kommentare: Mostly good. I wish I could send text notifications or app notifications to all my clients, for example, if an unexpected schedule change or closure popped up.

Vorteile:

This is the first exercise programming software that actually saves me time and allows me to use template options with alternate exercise choices.

Nachteile:

Some of the user functions are not intuitive and there are more steps in certain processes than necessary. I also don’t like the messaging function.

Amazing Experience

Kommentare: The Exercise Success Team [SENSITIVE CONTENT HIDDEN] has been awesome! They are on top of it and in constant contact with me and keeping me informed of updates. They have made the experience awesome and excited to get rolling!

Vorteile:

I love that the package I have allows me to do so many different things from challenges to monthly to workout of the days as well as managing clients and billing!!!

Nachteile:

I was a little nervous on the price being that I’m just launching an ap for first time.