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Über BoomTown
Leistungsstarke Technologie, die dir dabei hilft, Leads zu generieren, dein Immobiliengeschäft zu betreiben und Chancen in abgeschlossene Geschäfte umzuwandeln.
Cost and the information collected on the leads. I like the concept of the app but it needs improvement and more functionality.
The one disadvantage is that some of our customers find it a little difficult to use. As an admin it is easy, but some customers find it hard to navigate, search and explore.
Nutzerbewertungen filtern (236)
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Nutzerbewertungen filtern (236)
Real estate leads
Kommentare: Liked it. Loved the CRM easy to use and worth the money.
Vorteile:
Like this platform. One of the best way to generate real estate leads. Simple yet effective. Liked it.
Nachteile:
Nothing in specific. As usual some of the leads weren't that great. But it gets expensive over time.
Antwort von Inside Real Estate
vor 4 Jahren
We are so glad to hear that you are finding BoomTown to be a simple, yet effective tool! Our team works hard to design a user-friendly platform. Thank you for taking some time to leave us a review!
6 Year User
Kommentare: It was great! Far exceeded our expectations and helped us build great lead conversion systems!
Vorteile:
Our real estate team used Boomtown for 6 years. We loved the service and only moved for one major reason, to allow our administrative staff to use the same platform as our sales staff. We still recommend Boomtown to this day for someone looking to take their sales team to the next level. It is by far the most visually appealing real estate software, which makes it incredibly easy to use. I loved the ease of sorting clients by various criteria, to specialize the call lists for the day. The MOJO dialer integration led to major success for our team. If you are looking for a CRM, this one is worthy of a look!
Nachteile:
We had to use Top Producer for admin (listing and contract management) which did not communicate directly with Boomtown. This forced us to audit and upkeep 2 systems simultaneously, and led to a lack of communication between sales and admin staff. If Boomtown made the platform user friendly for contract and listing management-we would have stayed indefinitely.
Way over priced for the value
Kommentare: I am overall let down by the system. Wish I would have found Follow up boss sooner versus throwing money away with this system. The opt outs are ridiculous.
Vorteile:
The website was fairly decent. Also, the simplicity was good but for the price, there is a lot better out there.
Nachteile:
The price was ridiculous and did not bring enough value in order to charge so high. A lot of times the price is backed by the value a system brings but not in this case.
Unethical customer service from my staff.
Kommentare: I had a truly unexpected and important reason for wanting to leave my contract early, was honest as I was told it wasn’t a “qualifying reason,” but said I would be honest in trying to get out of it and therefore was told I would owe the entire 12 months. I even said I had plans to try BoomTown again in the future. I told her that I let people out of contracts early for various reasons because it’s good business to treat people with respect and compassion when technically I could not let them out when they have a good reason. She said I would have to pay the entire amount to get out and threatened that they’ve won before when it came to attorneys. I said I was simply asking for the same ethical business practice that I give and after asking for her manager 5 times (I was never given their name or transferred), she said she would charge me $2400 to leave early but service cut off immediately. Later I was told a month’s notice is needed so that’s another $800 (it was actually over $800). I am writing this review because I felt that though technically they didn’t have to let me out of my contract, ethically it would have been a good decision and good business. I don’t think I’ve ever written a bad review and was very happy with BoomTown but when it came down to it and there was lack of cooperation, after having to pay thousands of dollars, I find it important to write this review. My hope is that someone will reach out to me to try and make this right.
Vorteile:
The leverage I could have gained with the automation.
Nachteile:
I didn’t like that the Consierge occasionally sounded like it was automated.
Boom town is a great service
Vorteile:
Easy to get client information Calendar and reminders are very helpful. Easy to update client information all from one screen.
Nachteile:
Nothing. The system does allow you to do anything that you need to do. Its user friendly. Team members can also access client information. I really can't say anything negative about Boom town.
Centralized CRM
Kommentare: When a problem arises they are swift to respond and correct the issue. They roll out added features often that allow a more productive relationship with my database.
Vorteile:
Keeps me on track with contacting my database.
Nachteile:
The price is the least favored feature... aside from that I use it and love it.
Unbelievably User Friendly!
Vorteile:
It is unbelievably user friendly and is well organized. I've never seen a database as user friendly as this one.
Nachteile:
Clients entered into the database cannot be deleted, even if multiple people with the same name and number exist.
BT is very efficient and incredibly user friendly
Kommentare: All in all this software is truly a lifesaver. I honestly would not be able to keep up with my clients and their information if it was not for this program.
Vorteile:
It is very easy to use. Like most programs it does take some time to understand all the ends and outs of a program, but once you get the hang of it it comes very easily.
Nachteile:
Having to log out because your toggle bar doesn't want to show up. There are quite a few glitches as well that occur more often than they should. However, it does not take up a ton of time to log out and log back in. It is more of an inconvenience.
The best real estate software platform
Vorteile:
The fact that I can communicat with multiple buyers and sellers on a large scale helps us improve our deal pipeline and close more deals.
Nachteile:
Outated UI/UX but they have been getting better with updates.
Boomtown is great for real estate teams wanting to organize their daily tasks
Kommentare: Boomtown has given me an easy way to manage and track my progress, helping me save time and close more deals.
Vorteile:
I love the ability to log a call or email through Boomtown so I can easily see who I need to follow up with, or the last time I spoke with someone. It has given me a great deal of leads with a decent success rate. The system is very easy to use, the tutorials are amazing, and Boomtown even does live trainings in larger cities you can attend to learn more about the features and functionality. The information in Boomtown is well organized and easy to edit.
Nachteile:
Someitmes I feel like perhaps it is too robust. There are so many features and things it can do I get lost in trying to learn how to use or implement the new features and I constantly worry that there may be a feature that makes what I'm doing easier that I don't know about.
LOVE BOOMTOWN!
Kommentare: LOVE the quality of leads, LOVE the service! Every time I call I get someone to help! Im not not the most savvy tech person and they are always VERY friendly and do not make me feel like a thorn in their side when I call. The speed to solutions and getting back to work quickly without waiting for a response or getting help/ solutions!
Vorteile:
Love the automation texts, emails and follow up. It helps to have the to do's easily accessible. It's a great platform to work off in terms of seeing everything the lead looks at when they registered when they were last on the site also having a phone app for getting alerted when they respond to texts emails or have questions about a property. I have a team of 2 other agents and the leads are dipsursed evenly.
Nachteile:
I dont like that everytime you click on something within the lead platform, the screen reloads and you have to wait to enter the next item or notes or to simply go to the next lead effortlessly.
Great Lead Management
Kommentare: Our agents seem to be happy using the system and so are we!
Vorteile:
You can import from other databases. There are so many drip campaigns you can "set and forget". Super easy to use!
Nachteile:
There doesn't seem to be a spam filter for false incoming leads and I would like to see that put in place.
Antwort von Inside Real Estate
vor 3 Jahren
We so appreciate you leaving us a review, Jessica! Glad that you are finding BoomTown easy to use. In regards to the idea to implement a "spam" filter, this is something we have thought about, but we have seen so many times over the years these "trash" leads turn into real people. Ultimately, the best course of action is to simply put them in the trash category and don't worry about them. The system will notify you if they update their info at any point, so if things change, you will be informed! Hopefully this makes sense. Thanks again for leaving us a review!
The Best CRM
Kommentare: I feel more confident in engaging with my clients because I can better predict where they are in the buying process. I can feel them out in terms of where they are in The Funnel. If they are longer term prospects or if they are ready to buy now. Or simply seeing if they need more information on a home based on how they are engaging with the website. The experience has been nothing but positive with BoomTown.
Vorteile:
The best part of this software is being able to gauge my clients interest in homes based on their search activity on my website. And from there, being able to send homes directly through my website without going back to the MLS and sending homes the "archaic" way. And from there, being able to engage with my clients within the the CRM without having to leave the CRM to go to my work email or phone.
Nachteile:
The search functionality could be improved to match nearly identical with the MLS search capabilities.
Boomtown is great but expensive
Kommentare: Great!
Vorteile:
Great features for tracking clients and automation for drip campaigns.
Nachteile:
It seems a little dated and would be nice to have a face lift. A better mobile app would be helpful.
Boomtown is a wonderful platform
Kommentare: I've been thrilled with this platform and to have been on it for close to 10 years it's been responsible for increasing my income greatly
Vorteile:
Boomtown is easy to use and has Made the process of keeping in touch with clients as simple as can be. I used to have top producer and found it complicated. I appreciate all of the features of boomtown. It is a great way to keep In touch
Nachteile:
I feel like the to-do list is a little repetitive And somewhat annoying. I think the to-do list should only consist of things that you Specifically request a reminder for and/or put on a calendar
Most Essential Tool in My Business.
Kommentare: I moved to Charleston SC in 2010 for a team leader role with KW. While searching for houses I noticed this website with the Casina Group that was very easy to use and was the best looking website available. When we moved back to Indianapolis at the end of 2012 to help with Amanda's parents we had to have this website for our business. Our first year using Boomtown coming back to our market after being gone for almost 3 years we called Boomtown. In 2013 Amanda and I closed 87 deals all from Boomtown. We hired buyers agents and have continued to grow our business every year. With the help of Boomtown we grossed our first million last year and are on our way to 2 million GCI this year.
Vorteile:
It works!
BoomTown Software Review
Vorteile:
The product is easy to use, easy to train employees on, and serves the purpose of what it was designed for. The vendor is always in high levels of communication with us, their clients. They're always working on improving their product with features that are most asked for by their clients. The product itself is designed with real estate in mind and utilizing in-house real estate professionals so they can build out the best product possible.
Nachteile:
Though they have a suggestion area where users can submit ideas on how to make the product better, suggestions are ranked upon how many votes they can collect as opposed to advanced users being able to communicate directly to the development team. It would be nice to have more of a liaison in that area rather than hoping users vote for your suggestion. I don't feel like it's the quickest way to get really good suggestions in front of the people that make the decisions on what to work on next.
Makes my job much easier, organizing my follow-up and keeping everything in one spot
Vorteile:
Ease of use and organization. Aesthetically pleasing, easy to use on all platforms, frequent tutorials and walk throughs offered by the staff, a lot of creative resources to track your progress. Mobile site is pretty smooth
Nachteile:
No major complaints to be honest. I have ran into some inconveniences when trying to open a Boomtown link and sometimes it will open up a link signing me in as someone else which then tracks the leads activity as their own even though it was my activity. Such as when I am trying to view their search quickly and review what I am sending them. Other times after I have prompted the system to remember me every time, it makes me log in consecutive times when I am just trying to review something quickly. That can be pretty annoying and inconvenient. Sorry if I didn't explain it correctly
Customer service leaves much to be desired
Vorteile:
There are many features in BoomTown, which can be overwhelming. A better training program that walks new people through, step by step, would be very helpful.
Nachteile:
Suggestions for NEEDED improvements are only taken on a voting basis. Meaning that if you're having a problem with their search engine, you have to have to wait for others to "vote up" the problem. I find this to be absolutely unprofessional and it makes a terrible impression with our agents. Customer service is almost always awful. You cannot get a direct number to consistently call one person with an issue, meaning you will have to explain it over and over (and over).
Poor leads unscrubbed
Kommentare: Poor. I used Boomtown for 6 years.
Vorteile:
Easy to use and can customize messages so much.
Nachteile:
Lead generation. Leads were crappy. You would get leads that had fake email and phone numbers - and you have to pay for that lead. Nothing in their system checks for valid email addresses. Very expensive to pay for leads that are [sensitive content hidden]
An honest review
Kommentare: Good
Vorteile:
Great website and features. The CRM and texting features provide me with some good tools
Nachteile:
Expensive. I wish I could receive more leads for what I spend
They are great!
Kommentare: The ability to stay on top of our clients.
Vorteile:
I like the usability of this. The system has a ton of options and does a great job helping us stay on top of our clients. I like the search ability of the tags.
Nachteile:
I would like to be able to update my website on my own time. Having to go back and forth with a rep is time consuming and sometimes its hard to get across what actually want it to look like.
Solid platform but time consuming for the cost/ benefit.
Vorteile:
Sophisticated user interface, good info/ metrics on potential leads, good hot sheet information, lots of tools.
Nachteile:
1) Requires a lot of time to set up mannual e-alerts, etc, etc. 2) Agents do not have control over their client database - we can not export contacts. 3) Leads are mostly luke warm or cold. High quality leads are rare. 4) Volume of quality leads is very low for cost of the program.
I've been a loyal BT user for over 6 years and have always been satisfied with their product!
Vorteile:
I love how easy the system is to use. I especially like the text feature and the ability to automate so much in terms of follow up. Realtors typically hate follow up so the system makes this piece a breeze.
Nachteile:
I do wish you could mass email/text and that there were text campaigns. So many prospects prefer texting and this would allow us to set simple texts regularly.
Boomtown much more user friendly than other software we have used.
Kommentare: It has been a great experience, we have used Zurple and Kunversion. Boomtown is by far the easiest to use and train your agents to use. Their support staff is excellent, and easy to connect with.
Vorteile:
It is exremely user friendly. Easy for agents to use, the mobile app is excellent.
Nachteile:
I feel it is oversaturaed in our market. I wish the sites were more unique.
