Über XTRF Translation Management System
Ist mit Lieferanten- und Kundenportalen, CAT-Tools-Integration, Projektmanagement, Finanz- und CRM-Modulen ausgestattet.
Vendor and customer portal that is easy to use. TMS integration with CAT tools.
Small annoying bugs in random places that are not fixed over time.
Nutzerbewertungen filtern (12)
Clear Leader in the TMS industry
Since the implementation of the XTRF our business gained great visibility over all key business units, this data empowers us when making curtail business decisions, such as sales, purchasing, automation and process. Productivity increased with continual work on automation. Training and onboarding time has also shorten significantly due to a well designed, easy user interface.
If you want a bespoke and quality system then XTRF will deliver. But it is not a cheap & quick solution. In order to be able to customise XTRF entirely to our needs, we appointed an internal Technician, for example. So if you are hesitating, mapping out a long term plan for running the system will help, because XTRF should not be treated as cost but as an investment.
In Betracht gezogene Alternativen:
Excellent Translation Management Software but some improvements are necessary
Kommentare: The cloud product is good with excellent reporting features and client/vendor portals. Support has room for improvement.
Good translation management, good invoicing features, excellent client & vendor management features. It might be a bit complicated for new users but there are plenty of videos with instructions.
I am using XTRF since 2013 and purchased a second license recently. They managed to enter my data incorrectly a couple of times, did not quite understand what I needed them to fix/setup and multiple emails went back and forth. Support is better lately but there is still room for improvement. The product itself is excellent as a cloud-based translation management system but it's a bit expensive for small companies or self-employed translators compared to the competition.
Review of XTRF
Kommentare: In operations, XTRF helps us to streamline workflows and automate file handling, thus increasing productivity. In Finance, it allows us to implement a well-organized credit control, thus reducing overdue payments. XTRF also has a Sales module for handling opportunities, however, we do not use it yet.
XTRF is easy to set up and use. The UI is intuitive. Off the shelf, the product has a vast amount of functionalities, which can be customized either by users themselves or by using XTRF's customization service. One of the features we like most is business reporting. You can create reports about just any data in XTRF and even choose the way these data are visualized (pie chart, bar chart etc.) Apart from the software itself, XTRF has a great support team who are really motivated to help.
XTRF recently introduced so called Smart Projects, which allow a higher degree of automation than Classic projects. However, if projects are complex (or chaotic), we think that Classic projects are better suited. It would be great if XTRF could merge all good things from both Smart and Classic projects into one single type. Adding to this, having Smart and Classic projects can also be confusing for Project Managers.
Unfortunately, one of the only viable options
Kommentare: Our experience with XTRF has been overwhelmingly negative, but the unfortunate reality is that they remain one of the only viable options for a TMS, unless you wish to build your own. There are definitely some robust features to the program that are worth exploring. We are actively searching for a new service provider, but the sad reality for us is that we have been unable to find greener grass, just different grass. Most competitors have their own major quirks and issues, so here we are.
The reporting features of XTRF can be powerful, and the automation of our financials was one of the biggest time savers for us.
The GDPR regulations required XTRF to make some adjustments, and these adjustments introduced severe errors to the day to day workings, some of which have still not been resolved. All of our templates for invoices and purchase orders went offline for about a week while we waited for the various patches to be completed. Many simple operations take way too many clicks to accomplish the desired task (saving receivables requires you to click the first save button twice, then switch to a new screen and hit a different save button. If you do not do all 3 clicks, the receivables will not be saved). The support team is consistently unable to do more than recap the problems that we are experiencing. We've had 4-5 main points of contact in my 3 years of working with them, due to high levels of turnover.
A worthwhile investment
Kommentare: We rely on the xtrf system for our day-to-day operations as it automates many routine tasks. Thanks to the working CAT integration with Memsource, we save a lot of time. Of course, we have had headaches every now and then but that is characteristic of every complex system. The support team has always tried their best to find a sustainable solution. While we had quite a few issues with version 7, things are running smoothly again in version 8. Well done!
We have been using this TMS system for more than 5 years. Its functional scope has increased dramatically over the years. We appreciate the opportunity to create our own workflows to meet the individual needs of our clients. The xtrf developers have created special macros to export our invoice data to our financial accounting system (DATEV). The CAT integration with Memsource runs smoothly, saving us a lot of time. The customer and vendor portals are very useful for our daily work.
The system is complex and requires a lot of time to be set up with its full potential. It takes a while to safely operate the system and to use it efficiently.
A great choice, if you can utilize its full potential
Kommentare: We rely on it for our day-to-day operations and thanks to the integration options, we can save a lot of time. Of course, there are headaches every now and then, but that is characteristic of every complex system. I think this is the most technologically advanced TMS system on the market at the moment.
The system is really complex and offers tons of opportunity for customisation, you can run macros, connect external systems and create your own special, integrated workflows. It can really cut down on administration if done right.
The system is REALLY complex and you have no chance of realising its potential without employing a developer at least in the first few months to adapt it to your needs. It also has a steep learning curve to use effectively, and it can create a lot of unnecessary clicks in untrained hands.
Many good functions, but too many bugs that affect everyday work for a PM
Lots of functionalities Vendor and customer portal that is easy to use TMS integration with CAT tools
Small annoying bugs in random places that are not fixed over time Eg. cant click on a project from dashboard without getting an error 'ups...' and then needing to refresh and do the same clicks all over again (at least 50 times a day) Slow support team and you need to put in a lot of time and effort getting help (helpdesk system in another portal with another username and passwords, so extra hassle when you are in need of urgent help)
Excellent project management tool for agencies
So far as project management is concerned, XTRF has it all. You name it and the feature is there. It allows you to personalize the system as much as needed. It is not absolutely easy, but once admins set-up front- and back-end, project managers, external translators, managers, they all have what they need here.
The only issue I have with this tool is its price. Honestly, it is so high, that any mid-size company rather thinks about developing their own tool (which has other cons; and many of them).
I can definitely recommend this for any translation agency, it will help you a lot, but be ready to pay for it.
Abundant with features, personalized modules, you can define your own processes... external translators, clients, project managers, they all can access the system
The price seems OK at first, but when you realize how many licences you might need, than you realize that it is the biggest con of this otherwise excellent tool.
Great project management solution for translation agencies
Kommentare: XTRF Translation Management System makes it easy for our small agency to manage our translation projects and collaborate with our team of external freelance translators.
Clean interface that makes it extremely easy to create projects and assign them to freelance translators.
Pricing could've been a bit better, especially considering that there are other tools on the market that offer similar functionality and some of them are even free.
Kommentare: It is the simple way to collaborate with one person or agency all over the world.
Easy to understand, clear pages, easy to learn what we have to do. Direct communication with Project manager.
I do not have bad experiences, I check this website only for my jibs, I can check for deadlines ad others
Antwort von XTRF Management Systems
vor 2 Jahren
XTRF - Comprehensive workflow system
Kommentare: XTRF is a comprehensive system whichhas helped our company to streamline the production of complex translation projects (many tasks, many people involved) and offers good monitoring and evaluation features
Automation of tasks Management of entire production chain Customer portal
New smart projects function offers less flexibilty to access directly translation files
Any translator would like to have this powerful tool.
This tool is an excellent way to render accurate and fast translations.
Price is a little too high for independent translators. They should take this into account.