--- description: Detaillierte Informationen über FixMe.IT zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FixMe.IT Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Fernwartungssoftware](/directory/30928/remote-support/software) > [FixMe.IT](/software/151861/fixme-it) # FixMe.IT Canonical: https://www.capterra.com.de/software/151861/fixme-it Seite: 1 / 17\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/151861/fixme-it?page=2) > Remote-Support-App für die sekundenschnelle Verbindung zu Client-Computern, um On-Demand- oder unbeaufsichtigten Support sicher bereitzustellen. > > Bewertung: **4.8/5** von 389 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet FixMe.IT? IT-Experten aus Unternehmen aller Größen und Branchen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 389 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Techinline - **Region**: Toronto Ontario, Kanada - **Gegründet**: 2007 ## Gewerblicher Kontext - **Startpreis**: 39,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Albanien, Algerien, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Bahrain, Barbados, Belarus, Belgien, Belize, Benin, Bermuda, Bolivien, Bosnien und Herzegowina und 130 weitere ## Funktionen - Berichterstattung / Analyse - Berichterstattung und Statistik - Bildschirm teilen - Bildschirmaufnahme - Chat / Messaging - Dateitransfer - Echtzeit-Chat - Fehlerbehebung - Filesharing - Live-Chat - Remote-Support - Remote-Zugriff/-Kontrolle - Sitzungsaufzeichnung - Unbeaufsichtigter Zugang - Werkzeuge zur Zusammenarbeit - Zugriff auf mehrere Monitore - Zugriffskontrollen / Berechtigungen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Fernwartungssoftware](https://www.capterra.com.de/directory/30928/remote-support/software) ## Ähnliche Kategorien - [Fernwartungssoftware](https://www.capterra.com.de/directory/30928/remote-support/software) - [Home Office Software](https://www.capterra.com.de/directory/31855/remote-work/software) - [ITSM Tools](https://www.capterra.com.de/directory/30676/itsm/software) - [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software) - [Remote Desktop Software](https://www.capterra.com.de/directory/31955/remote-desktop/software) ## Alternativen 1. [Zoho Assist](https://www.capterra.com.de/software/181775/zoho-assist) — 4.7/5 (1387 reviews) 2. [TeamViewer ONE](https://www.capterra.com.de/software/122252/teamviewer) — 4.6/5 (11623 reviews) 3. [AnyDesk](https://www.capterra.com.de/software/149595/anydesk) — 4.6/5 (1784 reviews) 4. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24071 reviews) 5. [Supremo Remote Desktop](https://www.capterra.com.de/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Nutzerbewertungen ### "Remote assistance FixMe.IT" — 4.0/5 > **Emilio** | *4. Mai 2023* | Maschinenbau oder Wirtschaftsingenieurwesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: this one is a very reliable, secure, and flexible remote support tool that offers a wide range of features and functionality, making it a valuable addition to any business looking to improve its remote support capabilities.Easy to use, flexible and scalable, reliable and secure, wide range of features and an affordable pricin > > **Nachteile**: Always there are also some potential drawbacks to consider, including:Internet connectivity, you must have a very good connection, compatibility issues it may not be compatible with all operating systems, devices, and software, which can limit its usability for some businesses.Limited integrations, it has limited integrations with other software and tools > > Overall, it is a powerful and reliable remote support tool that provides users with a range of features and a simple, user-friendly interface. But no furthr than that ----- ### "Impeccable Service" — 5.0/5 > **Patrick** | *22. Oktober 2025* | Computer-Vernetzung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Compassionate support in a stressful working world, all my questiond replied to and my needs taken care of timeously. you checked all the boxes beyond the call\! > > **Nachteile**: Hard to define isssues that do not exist, the reasion why I do business with FixMe.it is that after fourty years as an IT support and services delivery professional, I found a vendor who is on top of its game and maintains such a high level of customer service dicipline there are few who can match or even come close to this standard. > > During a mass IT outage of internet (AWS) services I was able to reach support and resolve the issue. ----- ### "It's hard to knock the product as it is but it's just ok" — 3.0/5 > **Thomas** | *2. November 2017* | Computer-Vernetzung | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: On demand sessions work great East to install and setup remote clients Easy to organize accounts by company > > **Nachteile**: No Ability to go cross platform ie mac No mobile ability The remote control agent doesn't work, well, sometimes gets eaten by anti virus clients/or disappears for what ever reason and you can't cut copy paste really\!\!\! Their response is that's odd, just drag files...sorry to say that's a tedious endeavor with the spotty mouse movements. > > I am generally able to connect to my customers computers to assist with issues and install software ----- ### "Seamless and "bullet-proof" remote control solution" — 5.0/5 > **Ray** | *5. August 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: FixMe.IT is intuitive and very simple to use for both the the consultant and the client. Connecting to a remote machine is as simple as having the remote user log into a website and advise the consultant of a numeric code. Another great feature is the "unattended access" feature which allows the consultant (with one time permission from the remote user) to access the remote device without requiring the presence of the remote user. In my years of experience with FixMe.IT I have never run into an occasion where it failed to load or run with any Windows machine user. > > **Nachteile**: From time to time I need to support Mac machines and FixMe.IT only supports Windows devices. > > In my years as an accountant in Public Practice and now using it to support family and friends in retirement FixMe.IT has never failed to deliver seamless and secure remote control access of a Windows computer. I had used many "remote access" products before FixMe.IT and none of them lived up to the ease and reliability of FixMe.IT . ----- ### "Fortunately, we came across FixMe" — 5.0/5 > **Felix** | *15. August 2024* | Kino & Film | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: - It is easy to use - It is fast - It is reliable - It seems to be safe > > **Nachteile**: - The functionality - The price plan - That it leaves nothing to be desired > > Do you know these tools that can be immediately integrated into everyday life and never cause any trouble? Unobtrusive but really good. The software can do exactly what it's supposed to do. ----- Seite: 1 / 17\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/151861/fixme-it?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/151861/fixme-it) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten