von MultiSoft4.7/5 26 Bewertungen
Bewertet am 29.11.2018
Kommentare: Good experience overall. Friendly staff and good customer service.
Vorteile: * Large quantity of website skins to choose from to meet your needs
Nachteile: *Not super easy to use if you are not tech savvy.
Bewertet am 21.9.2017
It's a great company run by great people
Vorteile: I was asked to give a testimony about Multisoft. I thought that's easy it's a great company run by great people, but then I realized it's really about the team they have. It simply started with me reaching out to the CEO of Multisoft about some pricing in regards to another software option for our company. The rest is history. He's probably one of the best CEO's I know. He's out front leading the charge. Leading by example both in customer service, sales ability out pacing his own sales team. Even when hurricane Irma devastated southern Florida where he resides and Multisoft is headquartered, he never lost a beat. No power, internet etc. He just kept it moving while are company was in the middle of a prelaunch. Any issues we had were taken care of in a timely matter exceeding our expectations. The team is amazing! Over 30 years of experience, being worldwide in 4 countries, 5 offices, 60 plus employees with everything stored up in the cloud for security and safety. Speaking of the team. Amazing. It started with the support in regards to the compensation plan integration. Then over to other who's over the top in every way and I swear he never sleeps. They've got Amanda and Jessie just to name a few who are there for product set up and integrations etc.
Nachteile: Their customer support and help desk is incredible. It took me awhile to accept their system because I'm used to direct emails, but once I listened to him and started using their system everything clicked. Every request I've submitted has been in a timely matter. In short I live by the principle of under promise and over deliver. Don't meet the customers expectations, but rather exceed it and that's exactly what he has done with his team and company Multisoft. In short to quote an old phrase: YOU GUY'S ROCK!!
Bewertet am 17.9.2019
Highly Recommend MarketPowerPro
Kommentare: The performance of the software and the company has been flawless. The software functions as it should, is packed with features, looks great visually and is being continually improved and added upon. And new functionality always works. Their QA is great. Previous to using this product we implemented another software from a different company. After 10 months of nightmare problems it still was not properly operational and filled with problems. We terminated our contract and went with MarketPowerPRO and Multisoft. We were live in less than 30 days and the system has been flawless. Service and support has been nothing less than exceptional.
Vorteile: After having a failed implementation with another company we installed MarketPowerPRO on the recommendation of a respected industry consultant. It was a great choice and we could not be happier. We achieved more in less than 30 days with MultiSoft than we did in 10 months with the other provider, which was a costly disaster. The software is incredible and we could not be happier with its functionality, ease of use, ease of implementation and the support. And the monthly license fee is significantly less than our previous provider. I would highly recommend MarketPowerPRO and MultiSoft to you. You will not be disappointed with the software or the service. These guys are the very best!
Nachteile: There is nothing I don't like about this product and the company. Flawless performance all around.
Antwort des Softwareanbieters
von MultiSoft an 18.9.2019
Thank you David, it is an honor to work with you and the Australiana Botanicals team.
Bewertet am 30.9.2019
Best features, Best support, Best Time to Market
Official and the team were awesome to work with! We had the benefit of knowing what we wanted and mostly had all the graphics and other content ready to go. We also knew, due to a bad experience, what questions to ask, what features to specify and test and had a basic understanding of how these systems should work.
With all that, by the end of the first week of working with Multisoft, we already had a fully functional system and were into the nitty-gritty of tuning things. Everything we had a question or were looking for a feature, MultiSoft had an answer and in many cases exceeded our expectation of what the software would do.
They were fast, responsive, and anticipated our needs!
Vorteile: It had EVERYTHING we expected and wanted and more. It only took us 2 to 3 weeks to heave everything up and running.
Nachteile: Some things are hard to find (remember where they are). The Admin vs. distributer roles should have better separation and/or clarity.
Bewertet am 23.9.2019
Review after 60 days
Kommentare: This has been a tough one. We've tried very hard to make this work for us and we're struggling. Not because we don't understand software, but because we do and we did not have some of the functionality available to us that was promised on the initial call.
Vorteile: The integration with other products via API
Nachteile: There are so many things that make working in the system cumbersome and time-consuming. As a data person, this is very frustrating for me. I should be able to write my own reports, upload products, skus, inventory, etc.
Bewertet am 16.11.2018
Kommentare: The main problem that has been solved for us is the ease of doing business . Having a complete system that is simple to use and gives our distributors a great tool for their success. The support and service and truly surpassed our expectations. Even things that were not their problem they stepped in to assist us in getting them done. The level of expertise in all areas of direct sales is far superior to any that I have experience in the last 30 years of being in this industry.
Vorteile: What we like most about the software is the support that comes with it. You have the ability to control most things on your own which gives you the ability to adjust to the marketplace quickly. The ease of doing business for our distributors surpassed our expectations and even in this short period of time we can see more upgrades being added to an already robust system.
Nachteile: It can be a little complicated making some of the adjustments however the customer support is extraordinary in solving those issues.
Bewertet am 21.6.2019
Best Company, Best Customer Service!
Kommentare: The software it's self is excellent, BUT MOST IMPORTANT is the outstanding customer service you will receive from every single person at this company!!! Never have they let us down! They are by far one of the rare and true finds in today's society, they truly care about every person! Highly recommend MarketPowerPro and Highly recommend Multisoft Corporation!
Vorteile: It can be customized to YOUR specific Needs!
Nachteile: The Sales Tax Option was Avalara (Not a Good Option, Very High-Cost), HOWEVER, they have partnered with a Much Better Company...As Always, Multisoft is continually seeking the best for US.
Bewertet am 4.12.2018
Vorteile: Our rep and his team have been amazing to work with; customer support is the highest I've ever experienced in any industry. When I have a question, I get prompt responses. Whenever I had a concern, it was investigated and anytime I wanted to do something "outside of the box", the development team rose to the occasion. MultiSoft takes the time and effort to create relationships with their clients like that of a small business while providing software that could compete with any large business in the industry.
Nachteile: This was difficult to pinpoint. After significant thought and consideration, I would recommend that MultiSoft create a soft launch-testing platform to quality control all the processes before the system went live. Often, errors or glitches I experience were specifically due to my own omissions. The Onboarding Task List is very structured but after I completed all the tasks it would have been helpful if someone who really knew the system took the time to go through everything and test all the processes. Saying that, I received all the support I needed to correct my mistakes and create a functional, efficient platform.
Bewertet am 28.6.2019
Kommentare: They meet our needs, they are friendly and responsive.
Vorteile: It has a myriad of features and automatically calculates all of the things you need it to for commissions and payout on different levels.
Nachteile: You need an internal IT resource to work with some of the systems intricacies. Also, the consumer store is quite basic.
Bewertet am 23.9.2019
Krizma's fabulous experience
Vorteile: This software does at it says on the tin. A system that works with our growing business. The opportunity for additional modules. One of the best systems on the market and this is after we have tried a few. The support is phenomenal with a great account manager and superb back office support.
Nachteile: The amount of training required. Whilst this is most cases is a fabulous service I didn't have the time to commit to the training and being computer literate was able to find my way round pretty quickly.
Bewertet am 27.1.2017
Proud partner for many years
Kommentare: We chose Multisoft's Market Power Pro early as a partner and they were upfront about their model, costs, limitations, and strengths. I am very pleased we went with Market Power Pro. They helped us plan from the beginning and they have been our software partner since the beginning of our company. They are responsive to our needs and their support team works very quickly to resolve any issue we have. If I had to start all over again, I would make Market Power Pro one of the first phone calls we made to get going. I am glad to have their partnership in our business
Vorteile: Mobile Friendly, Scales well, lots of features, responsive support team.
Nachteile: First learning the system takes effort, it isnt super intuitive
Bewertet am 1.3.2017
Only Good Things To Say About MultiSoft
I have had an ongoing business relationship with MultiSoft Corporation and its President, for over 6 years. MultiSoft and I have collaborated together on many different MLM projects for the purpose implementing commission payment platforms for our mutual clients. I can say from experience that he takes a direct and personal interest in the company's clients and strives to ensure that MultiSoft provides only the highest quality of service and support.
PayQuicker made the decision to partner with MultiSoft because our mutual principles of marketplace integrity, delivering extraordinary value to clients, and delivering leading-edge technology solutions for the Direct Selling industry make this partnership an ideal match. Their process of on-boarding of our mutual clients is the smoothest we have experienced in the industry as their MarketPowerPRO single source MLM Software is a "once and done" for all of our clients. MultiSoft does not charge any setup fees to our clients as their "when you win, we win" approach to business has served them well for over 30 years.
Our partnership increases the ease with which direct selling organizations can expand globally and create happy distributors. We've had great success so far and MultiSoft has become PayQuicker's fastest growing referral partner. With only good things to say about him and MultiSoft, we would highly recommend you look into what MultiSoft can offer your business.
Bewertet am 19.1.2017
Working with Multisoft and their Market Power Pro product
Kommentare: It is a real privilege to work with a professional and dedicated business such as Multisoft. The management and staff have worked diligently with us right from the very beginning. As with any business that is just getting off the ground there are always things that arise that were not anticipated or foreseen. Robert Proctor and his staff at Multisoft were right there the whole time offering solutions and assisting the process of working through every issue. I can't say enough about the Market Power Pro software. It is very user friendly and easy to navigate. The support ticket system is efficient with fantastic follow up by the staff. I truly believe that our business would not be what it is without our partnership with Multisoft and the Market Power Pro software. This truly is the answer for today's Multi Level Marketing business. Wally Lumley, Marketing Powerhouse
Bewertet am 8.6.2017
Multisoft is the one! I highly recommend them!
Vorteile: In my 40 plus years as an industry professional, I have dealt with a lot of software development companies. In my opinion, Robert Proctor and his team at Multisoft are the best. They have the industry knowledge, the software framework and the skill sets that every new startup company needs in order to have a successful launch and ongoing support. If you are looking for a software company that can fill your needs, Multisoft is the one! I highly recommend them!
Bewertet am 21.6.2019
National Credit Store
Improvement has been noticeable over this 1 year experience with Multisoft.
Overall, we are pleased to have them as our software provider.
New features and updates are constantly being added
Weekly calls to update you and listen to you
Staff is friendly and always willing to help
Our executive David, brainstorms our concern to provide best solution
Once familiar with system, it is easy to navigate
I feel Multisoft has much more features that are unknown to users since not everything is covered during training. It is more of a learn as you go experience.
On boarding task list completion was a cumbersome experience.
Bewertet am 23.9.2019
MarketPowerPRO is worth it
Kommentare: We benefited this the export side of the software. We will use every aspect of the software for sure. I would recommend it to any Company that is dealing with a lot of back office set ups.
Vorteile: It manages everything for your business very efficiently. The ecommerce platform is very productive for your company. The customer service is unbelievably awesome, I needed help many times and they were there. The customization that we needed for the Company was so easy.
Nachteile: It did take a little bit to get it up and customized. For people like me, that is not tech savvy it is a bit difficult in the beginning. Just had to give it time and be patient.
Bewertet am 16.11.2018
MultiSoft provides an amazing level of quality and service
Kommentare: We plowed new ground with Multisoft on setting up a Direct Sales Co-Operative, and their planning and onboarding process was wonderful!
Vorteile: It's been so well refined over so many years and clients, that there is not very many things it can't do... and the 24/7 customer service is invaluable in times of need!
Nachteile: We had to use our own outside web designers, but that was no big deal. Worked out fine.
Bewertet am 27.11.2018
Vorteile: The support team is incredible and the functionality is pretty versatile.
Nachteile: Mobile application could be better as well as the ability from a retail perspective be more simplified.
Bewertet am 21.6.2019
Vorteile: We absolutely love the the MarketPowerPro software. It is super simple and easy to get around and explain to others.
Nachteile: There isn't anything as of today that I dont like about the software
Bewertet am 27.1.2017
The Sheffield Group Likes MultiSoft Software
Kommentare: The Sheffield Group is the leading direct sales consulting firm having served nearly 1,000 client companies over the last 30 years. We have a number of our clients that have selected MultiSoft as their software provider. While we have worked with multiple software companies over the years, MultiSoft has demonstrated a level of professionalism for our clients that is exceptional. President Robert Proctor seems to always take a personal interest in the on-boarding and ongoing success of his clients. The company's customer services are the best we have experienced. While not every MLM software company fits every business model, I highly suggest you give this company special attention as you do your due diligence. This is one of the most important decisions you will make. We will continue to give high marks to MultiSoft as a potential candidate for our own startup clients, as well as established direct sales and MLM companies.
Bewertet am 26.3.2019
One Year with Multisoft
Vorteile: Ease of allowing the client to make most changes themselves & Customer Support
Nachteile: Everything is a customization requiring programming hours
Bewertet am 9.5.2018
RPS... Responsive Professional Service
Gregory d. M.
Kommentare: Quick start-up, robust reliable platform.
Vorteile: So much built-in flexibility enables us to do most of the things we need and want with little or no programing expense.... and their customer service is the best!
Nachteile: It's so robust, that we are still determining the best way to use all it's functionality to create the best web system and customer experience.... and looking forward to some additional options for member genealogy reporting.
Bewertet am 5.12.2018
Allows Me to Track Tickets
Kommentare: Use it a lot. Is a useful tool.
Vorteile: Can see progress and updates easily. We use this software a lot. Several times a week.
Nachteile: Hard to sort by subject. Need to scroll through to find things.
Bewertet am 21.2.2017
Kommentare: I have had the pleasure to work with Multisoft and grow our partnership over the last three years. They are dedicated to their customers as well as partners and do everything they can to help them be successful. From a partners perspective their team has been great to work with in all aspects from sales, marketing, project management, and leadership. I look forward to the future and continued growth of our partnership.
Bewertet am 2.2.2017
We Applaud Their Commitment and Service to Our Clients
During the last several years, we have come to recognize Multisoft as a superb partner in the area of technology solutions. As a legal advisor to many major direct selling companies, we have applauded their commitment and service to our clients.
Legal counsel to leading direct selling companies in the U.S. and internationally