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Über Condeco

Maximiere deine Ressourcen, steigere die Gebäudeeffizienz und ermögliche flexibles Arbeiten mit jedem Personal.

Erfahre mehr über Condeco

Vorteile:

Integrates well with Microsoft Exchange and allows users to check availability of meeting rooms and book meetings themselves.

Nachteile:

The Admin Features are not the most straight forward as the wording used is to describe some parts of the system can be confusing.

Bewertungen zu Condeco

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
4,1
Funktionen
3,9
Preis-Leistungs-Verhältnis
3,7

Weiterempfehlungsquote

7,1/10

Condeco hat eine Gesamtbewertung von 4,0 von 5 Sternen basierend auf 53 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (53)

Christine
Regional Estates Manager in UK
Gesundheit, Wellness & Fitness, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Meets so many needs in one product

5,0 vor 10 Monaten

Kommentare: Since Covid we have been able to simply rollout out the desk booking to new sites, and it was so easy. A great product that allows us to set up groups for whatever we need, and set access levels to meet the demand.

Vorteile:

For me the ability to easily move meetings around, we call it room Tetris, to make the most use of our meeting rooms. Condeco is certainly the easiest that we have seen. The support team are also great at helping, if stuck with something not working, or suggestions on how we can do something better.

Nachteile:

Nothing that we can think of, and with regular reviews with account team they tell us what is coming up, and we also have the ability to log ideas as well.

Marc
Network and Systems Administrator in USA
Versorgungsunternehmen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Condeco Review - 9.11.23

4,0 vor 10 Monaten

Kommentare: Overall experience has been good and support has been very responsive when needed.

Vorteile:

Compared with other solutions we reviewed, Condeco proved the most intuitive by our end-user testers. It also addressed the requirements we were seeking in a resource management solution.

Nachteile:

I feel like the administrative side of the portal could be a bit more initiative or laid out a bit more efficiently. It seems you have to jump between multiple menu sections to accomplish tasks that should be handled within a single menu and process flow. I'd also like to see all th eCondeco portals contained within one Portal so it is not necessary to jump between them to accomplish admin tasks. (Eg. Condeco Portal, Vendor Portal, Support Portals)

Nick
Director in UK
Computer-Vernetzung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Not fit for consumption

1,0 vor 2 Monaten

Kommentare: Poor. Very poor Very sad Very upset Very disappointed

Vorteile:

Nothing, I need forty characters - so still nothing

Nachteile:

Impossible to get hold of any support. Impossible to activate. No documentation without wading through tonnes of rubbish in the knowledge base.

Antwort von Eptura

vor 2 Monaten

Hi Nick, thank you for your feedback. I apologise for the challenges you've faced with support. We strive to deliver excellent service to our customers, and we missed the mark this time. I have personally looked into the issues you mentioned and have already coordinated with our team to address them promptly. Please expect a follow-up from us shortly to resolve these matters. Appreciate your patience. The Condeco by Eptura team

Suzi
Office Manager in UK
Marketing & Werbung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy desk booking...

4,0 vor 3 Monaten

Vorteile:

Ease of booking desks and overview of who is in each day. As an administrator, ease of cancelling a desk for a colleague not coming in.

Nachteile:

Pulling reports is not intuitive and fiddly. Not easy to see who was in in the past.

Antwort von Eptura

vor 2 Monaten

Hi Suzi, thank you for your feedback on Condeco. We're glad to hear that the platform has made desk booking and daily occupancy management easier for you. We appreciate the feedback on reporting, and I will pass this along to the relevant teams, so we can look at enhancing the reporting aspect in the future. Thanks again, The Condeco by Eptura team

Joseph
Service Manager in UK
Automotive, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Top workspace booking tool

5,0 vor 8 Monaten

Vorteile:

Having both browser and mobile app is great so easy to book a desk or space I need when I go to office. Can see what days the office is going to be busy and when to go in The team day feature is really good, love being able to organise getting my team in for our weekly inoffice day and book one of our ‘areas’. Seeing the spaces visually on the floor plan is great also. We use it to book our parking spaces. Nice having all your bookings (desks rooms parking) in one place on portal. Condeco has become engrained into our work lives and its become a fun tool that you want to use!

Nachteile:

We are excited for more work to be done on mobile app and team day feature. Be good to be able to click on floor plan and see who has booked what spot

Antwort von Eptura

vor 8 Monaten

Hi Joseph, thank you for your review and feedback on Condeco. It's great to hear that our web and mobile app have made it easy for you to book workspaces and stay organized. We really appreciate your suggestions for improvements, and the team are continously working on enhancing our mobile app and the popular team day feature. Stay tuned for more updates coming soon! The Condeco by Eptura team

David
Technical Illustrator in UK
Rechtsberatung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Condeco Meeting Room & desk booking

5,0 vor 10 Monaten

Kommentare: Generally been positive. Product support & service desk are very good with prompt resonse times.

Vorteile:

The product is stable & easy to use. The web app does almost everything, Vendor & Visitor sections are useful and Outlook smart calandar is handy

Nachteile:

If you haven't used a desk/room booking product before, careful advanced usage planning is recommended prior to submitting the setup spread sheet - and decide early on if you plan to use SSOIt was difficult to get the Outlook add in to work proprely at the beginning and needed quite a lot of project meetings to get it up & running, but this may have been because the office 365 version had just been released.The Outlook add in needs much more develpment to make it the complete product unfortunately and the promised additions must have a much higher priority on the product road map -

Anita
IS Security Support Analyst in UK
Lebensmittelproduktion, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to Use

4,0 vor 10 Monaten

Kommentare: We have been using Condeco for 4 years and overall the product has been very helpful in managing room resource especially when people leave and you need to remove recurring appointments. When returning from Covid the adaptability of the system for us to manage the office and peoples expectations was successful. Ensuring cleaning time, space and accessibility was available for all users.

Vorteile:

I like the ease of use when booking resources all in one place.

Nachteile:

The Admin Features are not the most straight forward as the wording used is to describe some parts of the system can be confusing. Not always easy to find what you want quickly and sometimes end up going through most Screens in the Admin area as we don't do many changes.

Teresa
Systems Analyst in USA
Gesundheit, Wellness & Fitness, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Early experiences by administrator

4,0 vor 10 Monaten

Kommentare: Reserving personal space works very well.New user experience reserving rooms and using the Polycon is still in the learning phase.

Vorteile:

1. Search function to find team members.2. Booking personal spaces is easy to do.3. Booking meeting room spaces using Microsoft via the Condeco add-in is very helpful.4. Booking grid allows us to see what resources are available all at once.

Nachteile:

Installation was not easy. Especially getting the room's note pads to connect properly.We would like to link meeting rooms into existing meetings.

Antwort von Eptura

vor 8 Monaten

Thanks for the feedback, Teresa! It’s great to hear your positive comments about the ‘Find a colleague’ search function, ease of booking personal spaces, and the helpfulness of the Condeco Outlook add-in for booking meeting rooms. We apologize for any challenges you faced with the installation, particularly getting your equipment connected. We take all this feedback on board, as we’re always looking at areas we can improve in. Thank you. The Condeco by Eptura team.

ANN
Global Business Operations RE in Deutschland
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review Ann

4,0 vor 5 Monaten

Vorteile:

Easy to setup and to use - end user tool for dummies

Nachteile:

not that stable when issues are solved - come up again

Antwort von Eptura

vor 4 Monaten

Hi Ann, thank you for the valuable feedback. We're delighted to hear that you find Condeco easy to set up and use! Your input regarding stability and issue resolution is really useful, as we are constantly striving to provide a seamless experience for all our users. Our team has been working hard behind the scenes, and we have some exciting enhancements and developments coming to the platform this year—stay tuned for more updates. The Condeco by Eptura team

John
IT Support Supervisor in UK
Rechtsberatung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Condeco

4,0 vor 10 Monaten

Kommentare: mostly great.

Vorteile:

Ease of use, can book a desk and meting space within seconds

Nachteile:

Mobile application lacking functionality.

Antwort von Eptura

vor 8 Monaten

Hi John, thanks for your review. We’re glad that you found our platform easy to use and that it’s a quick task to book a desk or meeting space. We appreciate your feedback on the mobile app, and we want to let you know that we are actively working on further improving the mobile app and its functionality for our customers. Stay tuned for exciting updates in the near future! The Condeco by Eptura team

CharlesHenri
Head of Delivery in Frankreich
Bau, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool / Need to listen to their clients / Improvement needed concerning the support team

3,0 vor 9 Monaten

Kommentare: Concerning the app, we experienced several bugs, each one with different gravity level (from the orthographic correction to an incapacity to use the tool). The time response and correction are hardly respecting the SLA.Very often, we have to explain to the support team how to diagnos the bugs.Fortunatly, we have the web version...

Vorteile:

A great tool with Microsoft Multi-Tenant support.We have quality exchanges with the team, nevertheless we face technical issues (see cons)

Nachteile:

Mandatory configuration we should pay to use their last plugin.The support team which doesn't know what is a bug and tells us to ask for an evolution.Infra team which takes too much time to answer us.Unnecessary system with votes for evolutions.More than 3 weeks to correct a misspelling.

Antwort von Eptura

vor 8 Monaten

Thank you for your feedback. We appreciate your positive comments about the tool’s Microsoft Multi-Tenant support and your exchanges with our team. We apologize for the bugs and any delays you experienced in receiving support. We strive to provide prompt assistance to all our customers, and we apologize if we fell short in this instance. If you are still facing issues, please reach out to us via the support portal, and we will ensure that it is addressed promptly. The Condeco by Eptura team

Erin
Director of Space Management in USA
Marketing & Werbung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Reactive versus innovative

3,0 vor 5 Monaten

Vorteile:

I like that as an admin, I don't have to operate from two different portals. Also, the ability to make so much customization and allowing us to build/control/troubleshoot on our own first before involving Eptura engineering.

Nachteile:

Reliant on the users to push through innovation or innovating as a reaction, versus trying to forecast and keep up with the market. There is no tracking and admin access cannot be further limited within the categories. No cancellation reporting. All new advancements require further monetary investment and everything is an add on.

Antwort von Eptura

vor 4 Monaten

Thanks for sharing your feedback, Erin! We're glad to hear that Condeco provides you with the convenience of a single portal and the flexibility to customise and troubleshoot on your own. Regarding your concerns, we understand the importance of staying ahead of the market and our teams are continuously working on forecasting and innovating! We have some exciting developments and enhancements coming this year, and we'll share more information very soon. Rest assured, we are committed to providing value-added solutions without additional costs to our customers! Thanks again for the feedback, The Condeco by Eptura team

sarah
Senior Manager in UK
Computer- & Netzwerksicherheit, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

space booking system

5,0 vor 6 Monaten

Vorteile:

Multiple platforms to parking, desks, meeting spaces. Helpful booking grid gives you view of bookings for weeks ahead. Love floorplan. Updated mobile app is modern and userfriendly can book and manage any time v convenient. integrated with m365 and out look add-in is no brainer. Syncs with ldap and sso for smooth user experience and means we can leverage existing authentication infrastructure. Customer support = great.

Nachteile:

One drawback was outlook addin lacked ability to book multiple meeting space But this has been developed and we’re looking forward for the release

Antwort von Eptura

vor 6 Monaten

Hi Sarah, thank you for your positive review! We're thrilled to hear that the platform is working well for you and that you're excited about the upcoming release of multi-space booking. We appreciate your feedback as we're always looking for ways to improve. The Condeco by Eptura team

Anderson
Director in Brasilien
Hausmeisterservice, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

WiserXP review

5,0 vor 10 Monaten

Kommentare: We have this software working in many clients without any issues and finding a bug is very rare

Vorteile:

Security, Stability, Features, Integration with o365

Nachteile:

Pricing makes it harder to sell for medium-sized companies

Antwort von Eptura

vor 8 Monaten

Hi Anderson, Thanks for the great feedback. We’re happy to hear that our software has been working smoothly for many of your clients and that you find it to be secure, stable, and feature-rich! We understand your concern on pricing, especially with medium-sized companies. We do offer flexible packages for businesses, allowing us to cater to and accommodate the needs of all our customers. We continuously evaluate our pricing structure to ensure it aligns with the value we provide. Appreciate your feedback on this! The Condeco by Eptura team

Anita
General Affairs Manager in Ungarn
Buchhaltung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

desk booking

5,0 vor 8 Monaten

Kommentare: We got really good help from [sensitive content hidden] how to use easily.

Vorteile:

Easy to use, working on global and world wide.

Nachteile:

Not easy to implement, and learn all the features, it would have been better if we had training material, but [sensitive content hidden] was really helpful and patient with us.

Antwort von Eptura

vor 7 Monaten

Thank you for your review Anita. It's great to hear that you find the system easy to use and that it works well on a global scale. We understand that learning all the features can be challenging, so we wanted to let you know about our Knowledge Center (customer.eptura.com). It contains product guides, how-to guides, and best practices to help you make the most of our system. If you have any further questions or need assistance with anything specific, please don't hesitate to reach out to us via the Support Portal. Our team will be happy to walk you through anything you need. The Condeco by Eptura team

Mario
CEO in UK
Gewerbeimmobilien, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Review for a great product

5,0 vor 8 Monaten

Kommentare: It’s been great. Was easy + quick to get set up and the customer service has been v good.

Vorteile:

It makes collaborating with my team when we’re in the office very easy. If we have a hectic week packed with lots of meetings we can schedule and book the meeting rooms we need. I like how we can see what meeting rooms are available through the booking grid or the option of booking directly in outlook. We have the touch screens outside each room as well which look really sleek/modern

Nachteile:

At the moment we haven’t really found anything that we don’t like about it. It does exactly what we need it to do and in my opinion is a must have for a modern office..

Antwort von Eptura

vor 8 Monaten

Hi Mario, Thank you for your great review. It's fantastic to hear that our collaboration features and meeting room booking system has made your office life easier! We appreciate you taking the time to leave your feedback, and if you have any further input, please don't hesitate to reach out. The Condeco by Eptura team

Farida
Manager Service Management
Versicherung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Condeco Review

1,0 vor 10 Monaten

Vorteile:

TO book the meeting room from the device

Nachteile:

Very bad support and customer service as they are not supporting at all

Antwort von Eptura

vor 8 Monaten

Hi Farida, Thanks for your feedback. We sincerely apologize for the level of support and customer service you’ve encountered in this instance. This is not the level of service we strive to provide, and we take your concerns seriously. We’re committed to addressing this issue for you, so please reach out to us directly via the support portal so that we can promptly address your concerns. Thank you for bringing this to our attention! The Condeco by Eptura team

Clement
IT Package Support Analyst in UK
Versicherung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Condeco and Teams Rooms

3,0 vor 10 Monaten

Kommentare: Not good since we installed Teams Room, because of the lack of Teams intergration with the Condeco Web portal.

Vorteile:

The ability to book rooms and desks, catering booking, Wayfinder board and reports . Users can book desks with ease and search on staff.

Nachteile:

We recently introduced Teams Rooms. Condeco web portal does not integrate with M365 Teams Rooms. The Outlook add-in lacks the ability to book multiple room bookings , Eptura are working on this. Also Admins can't book catering requirements via the Outlook add-in. - need to use the web portal. The Facilities Management team's preference is to use the web portal and this does not integrate with Teams Rooms

Joe
Support Officer in UK
Staatsverwaltung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Condeco

5,0 vor 10 Monaten

Kommentare: Effective and serves it purpose to assist managing desks and meeting rooms

Vorteile:

Ease of use and when issues arise and an incident is raised communication from the support desk it clear and understandable

Nachteile:

Nothing springs to mind at the moment, however there is the option to raise suggestions on the portal

Maha
Application Specialist in Deutschland
Biotechnologie, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very good tool, generally stable system, very good support.

5,0 vor 10 Monaten

Kommentare: Generally it's become gradually popular in the company, the problem cases number is not so high. The Support reply swift and are competent.

Vorteile:

Seamless access acfross devices, ease of deployment, support channel is also very good.

Nachteile:

Sometimes it's not stable on mobile App where users get logged out frequently. Instructions and the knowhow is bespoke and sometimes not so straight forward.The switch from Exchange Sync to Smart Calendar turned out not to be so easy, it needs a second test tenant in Azure.

Matteo
Matteo
IT specialist/consultant in Italien
Verifizierter Nutzer auf LinkedIn
Automotive, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

software prenotazione postazioni

5,0 letztes Jahr

Kommentare: buona anche perchè le postazioni flex sono limitate.

Vorteile:

Utile per la praticità di fare il check-in direttamente dalla postazione con il "desk".L' utilizzo del software è abbastanza facile e intuitivo, utile anche l' app Android nel caso si debba fare una prenotazione lastminute.

Nachteile:

la app è meno intuitiva rispetto la versione web.Il periodo per prenotare è limitato a 2 settimane , se si è assenti per un lungo periodo è praticamente obbligatorio utilizzare l' app , oppure farsi prenotare la postazione da un collega.

Tamer
Field Service Lead – ME BU in Saudi-Arabien
Essen & Trinken, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Bad experience

2,0 vor 11 Monaten

Vorteile:

easy to use, easy to deploy and very user friendly

Nachteile:

No entity in Saudi ArabiaVery bad supportWrong updates pushed on devices caused damage to them.currently we have 11 non working devices and we are struggling to get them fixed snice [sensitive content hidden] till now with no resolution !!

Josiah
Systems Analyst in UK
Versicherung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Condeco

4,0 vor 10 Monaten

Kommentare: Good, with many areas to improve

Vorteile:

Simple to use, support are quick to respond,

Nachteile:

Can be slow at times, doesn't allow you to close desks on a specific day consistently, constant sync issue with Exchange rooms, doesn't allow you to select all desks and move them to a different location, floor or group

Ilza
Operational Manager in Südafrika
Versicherung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Condeco Feedback

5,0 vor 10 Monaten

Kommentare: Once you understand the system, it's easy to use

Vorteile:

Being automated, meeting spaces can be booked & managed with little to no human intervention

Nachteile:

nothing that I can think of right now . We only switched back to Condeco since 2021 and only using the meeting space functionality as a start

Pamarthi
Condeco Technical Lead in Indien
Essen & Trinken, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Condeco Review

4,0 vor 10 Monaten

Kommentare: I am happy to tell about Condeco application. I can say simply which is user friendly to book Meeting spaces and Conference rooms. There authentication process is excellent as per the Industry requirement. In future I am expecting more functionality like Condeco analytics avoid OOS (Out of Sync) Issues between Condeco and ORF(Outlook Room Finder).

Vorteile:

Condeco Analytics recently introduced and Reporting section. Apart from Conference room and Car booking.

Nachteile:

Exchange synch between ORF and Condeco. We are facing OOS (Out of Synch) issue for several times from the user.