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Über Veeqo
Veeqo kümmert sich um Inventar, Bestellungen und Versand – damit deine Marke schnell wächst und Kunden eine erstklassige Erfahrung genießen.
Veeqo comes with a whole host of features but the pre-built Shipping and eCommerce integrations are up there among the best. Linking to Shopify - easy.
Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service.
Nutzerbewertungen filtern (81)
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Nutzerbewertungen filtern (81)
Veeqo
Kommentare: I use Veeqo to process orders from woo commerce on my website. We are an SME in the food supplement industry with 4 members of staff that started 2 years ago. I wanted to cut down the time it took to dispatch orders through the royal mail DMO site one by one as you need to input all customer details which was very time-consuming. Veeqo seamlessly integrates all customer details uses a fraction time it did.
Vorteile:
Great customer support and integration with other apps.
Nachteile:
A few times has not updated with our website.
Veeqo makes our multi-channel inventory management a breeze.
Kommentare: Basically, we needed a more streamlined way of managing our refurbished office chairs, and Veeqo provided the solution. Their interface is user-friendly, their help documentation is clear and easy to find, and if that doesn't help, their customer service is world-class. I work with a number of third-party systems, and overall, Veeqo is tops!
Vorteile:
The product sync between Veeqo and Shopify is painless. Updating product details in Shopify sync into Veeqo without issues, keeping your product data up-to-date. We sell new & refurbished office furniture. Our refurbished office chairs are refurbished on order, and Veeqo allows us to create Bundles, that manage our inventory so Shopify always shows the correct stock available.
Nachteile:
Nothing really, I like working on the Veeqo system. Veeqo suits us 100% for our needs.
Frustrating and missing some key functionality to run an normal eCommerce store, very much built for 3rd party selling.
Kommentare: We do keep getting told a lot of this is in the pipeline mmmm..... We've also been given a months free usage because of the inconvenience caused and not doing quite what we we're sold it could do! Works well for 3rd party channels, certainly not great if your business is more through your own website!!
Vorteile:
User-friendly interface with OK top-level reporting Works well with 3rd parties channels, I think this is where the initial design and build has gone into! Customer service seems like good guys but seems under a hell of a lot of pressure. Integrates with carriers well.
Nachteile:
Where do I start, been with these guys for 2 months now and each day another drama unfolds. We used to run everything on Sage line50 which is at heart an accountancy package with a clunky warehouse/inventory management system. Honest opinion key areas we have taken a big step back. Simple day to day procedures that have become a total nightmare, I really can't understand how this is supposedly been built from an e-commerce background. I would say at the moment it's taking the warehouse 3-4 hours a day longer to operate! You can't partially refund a customer, so a customer buy's two pairs of pants returns one, no way of partial refunding, we've been told work in progress! Also simple things like refunding a customer postage, can't do! When you part ship an order there's no way of tracking this, so you need to go into all your shipped orders one by one checking which one's are part shipped or allocated. You can't do shortfall on your orders to see which order you need to order stock for so you need to go into each and every order new and old to see what needs to be ordered, we've sort of coping on a day to day basis using tags but not ideal at all and extremely time-consuming. It doesn't automatically allocate purchase orders Reorder levels don't work so very hard to understand when reordering, it also doesn't recognise zero's which is a massive problem. You've got to manually link your products with supplier codes which is a massive problem when you have over 7,000's sku's. A lot of duplicate data handling is required to keep Veeqo and your inventory on your own store updated, it does;t pass inventory updates from Woo back across, which is a bit of a pain.
Excellent Order Management System - Wouldn't go elsewhere!
Vorteile:
Well now it's free! so I would highly recommend it to any e-commerce business owner.
Nachteile:
Some very light features/integrations such as OnBuy as missing.
Excellent Resource but Somewhat Difficult to Learn
Kommentare: Difficult learning but it works very well. Shipping rates are good. I'm still having problems connecting my Prestashop Store. I can connect, but it immediately disconnects. Amazon orders are easy. Phone orders are time consuming as I have to add a product or I can't print a label.
Vorteile:
Easy shipping of Amazon orders, including UPS, which never worked for us as an Amazon Seller. It's also free to Amazon Sellers.
Nachteile:
Learning curve. I had to read a lot to learn how to use it and there was no quick support. You have to go through a chat process and then you hear from support later in the day. However, Support has been very helpful. Since I wanted to switch from ShippingEasy, I was looking for easy Return labels. Sometimes a customer calls from months ago and needs a label. I can only print them through Veeqo if I actually shipped the product through Veeqo.
Very Pleased with this Service and Look Forward to Improvements
Kommentare: Overall, I am pleased with this service and hope that future updates will make it even easier to use.
Vorteile:
My favorite thing is the ease of merging listings when the same product is sold but uses different SKUs across selling platforms.
Nachteile:
I don't like that if 1 SKU is ordered, but that SKU is a bundle that requires multiple boxes to be shipped, you have to manually add additional boxes as "products" to the order instead of being able to just customize the number of boxes, dimensions, etc like you can with other shipping programs. I wish we could print product pictures on the 4x6 packing slip with the shipping label. I wish we could connect our shipping accounts to see our companies rates and still have Veeqo's rates connected as well to compare them all.
Recommend a Friend
Kommentare: We have been using now for around 18 months and it has made our life so easy especially through the last year with Lockdown and remote working. The simplicity of the system along with the ability to manage it from afar is what helps make it so user friendly. Staff find it easy to use and reports are simple to read.
Vorteile:
I find Veeqo a very user friendly system, we currently use this to help run our online and wholesale division and it is super simple to use. The app makes it extremely mobile and gives you the ability to check on tock levels and performances while on the move. The main system is simple to use, recently we have trained 3 new staff on the system and it was so easy for us to do this and also for them to learn.
Nachteile:
It can be a little temperamental when you are searching for products as you need to thoroughly delete the description and then count to 5 before re-entering.
In Betracht gezogene Alternativen:
Veeqo new user review
Kommentare: Decent reliable system, if you add the above upgrades it would be awsome!
Vorteile:
The fact that it is free of charge, the support are very helpful, no down time so far, more reliable than other API's we have used, easy to link to eBay and Amazon
Nachteile:
Would like to see product images on the order dispatch queue, and the ability to sort the queue by SKU, to speed up order selection, Instant chat support would be helpful a long with an automatic VAT receipt option to be emailed to customers upon dispatch - need to connect to our Woocommerce store
In Betracht gezogene Alternativen:
Such a great and continuously evolving product
Kommentare: Great, support is responsive and generally helpful.
Vorteile:
Agility, they are relatively quick in updating and enhancing this software.
Nachteile:
It's an evolving software, so you can expect bugs popping up here and there.
VEEQO is a SCAM!!! BUYER BEWARE!! YOU WERE WARNED
Vorteile:
all in one tool with good preset reports .
Nachteile:
VEEQO Severely marks up the shipping costs and steals from their customers by not revealing what they are doing. They advertise there 'low rates' when in fact their rates are very expensive. whatever you save on the "Free" software, you will lose and much more. For example, a order that costs me $3.75 to ship via USPS in shipstation, was being charged $8 by VEEQO. besides for all this, the software is slow and buggy.
In Betracht gezogene Alternativen:
Integrates with Ecommerce, Still Bugs to Work Out and Features to Add
Kommentare: Overall it's worth keeping (so far) despite the major issues with Shopify listed above in the cons section.
Vorteile:
I like that it integrates with many marketplaces and gives good shipping rates and doesn't cost to use like ShipStation does. It's made/owned by Amazon so the integration with Seller Central is reliable
Nachteile:
It doesn't allow post purchase items to be added to the order so we miss shipping those units frequently which is not good for customer service or our costs when we have to ship items again, costing us a lot. Also the tracking emails are getting sent to Shopify customers, and sometimes it doesn't send the right info to get some orders mark as fulfilled. They say they're trying to fix it but it's been a few months now
Doesnt work with amazon well - esecially bulk shipping prime orders
Kommentare: BrightPearl, CloudCommerce pro seem more thorough and actually save your company time. We will be moving.
Vorteile:
all the basic features - Oceans Alive Health gets some minor efficiencies out of this product. Has a simple layout, with minimal features.
Nachteile:
end up spending an extra 3 hours shipping amazon prime orders as its really clunky. They never prioritise the important things. tell small fibs when trying to fob you off and say its amazons fault without taking responsibility. Got us to commit to a contract saying its all singing and dancing when it clearly isnt - STAY AWAY if you want to save yourself time and cost and want to be efficient! Doesnt do what it says on the tin so well. another example, after 2 years, still doesnt recognise that a customer has placed 2 orders so should merge them, thereby saving postage costs. Total disrespect to sellers to keep saying fixes are around the corner when they clearly are not.
Terrible customer support
Kommentare: Shipping could not be purchased system down so now we have late shipments we are going back to shipstation
Vorteile:
Nothing
Nachteile:
Everything
Great, but waiting for more features
Vorteile:
I loved that virtually every channel we sell on was available on Veeqo. We came over from using a similar platform, but Veeqo is loaded with tons more features! The interface is easy to use and support is fast.
Nachteile:
Our only dealbreaker was not being able to integrate with Woocommerce. I was told that the feature is currently in beta, but seeing as it's our primary platform, we'll have to wait until that stable version is released. Aside from that, totally pleased with the platform.
Veeqo has been a good solution for Amazon orders and other shipping needs in general
Kommentare: Tech support has been great, also API setup assistance
Vorteile:
Amazon stated that shipments through Veeqo that are lost do not count negatively towards our account. Recently we have lost so much time due to lost/damage packages from USPS
Nachteile:
There are shipping services that are not compatible yet, FedEx SmartPost and USPS Ground Advantage, we were told that they should be available by September 2023
Great transformed our business
Kommentare: Stock and Profit Control.
Vorteile:
Stock control around the world in Amazon warehouses, reduced our stock holding and increased our sales by at least 50%
Not ready for use in USA with FedEx, Listing tool bugs, limited
Kommentare: I read all these great reviews on this product but I think they were all from the UK customer base. Veeqo tried for months to get my FedEx rates to print with there labels but couldn't (rates were always $4 to $5 off per order). Looking back I think this product works good in UK using Royal Mail but they are not ready for USA. The listing tool is also very limited it only listed product as "New" to ebay and Amazon. On ebay it could not list more then one shipping choice like "Ground Only" and it couldn't do calculated shipping yet
Vorteile:
Customer service was really nice and they tried to get things working. But after a couple months I had to move on.
Nachteile:
FedEx shipping labels don't work. Listing tool not ready for use yet.
10/10 flawless!
Kommentare: What can I say... it's changed how we do business and boosted productivity massively! The customer service is without doubt the best I've ever had from any other company I've ever work with. Thanks Veeqo. 6 stars!!
Vorteile:
Speed Reliability Ease of use
Nachteile:
Nithing
Good Idea, Bad Pricing Strategy
Vorteile:
If you're selling items on a lot of different platforms, it keeps track of your sales in one place, which is a big time saver for small businesses like mine.
Nachteile:
Honestly, this is a cool product that has a good concept, it's just too expensive for what it does. It also doesn't interface with some markets .
Great Feedback for this product
Vorteile:
I enjoyed the easy installation, customer support through chat and video call, and how it helps me stay organized.
Nachteile:
It was a bit difficult to learn how to use the product and also, it can slow down at times
Great, easy to use and essential for our business
Kommentare: After trying to navigate so many different confusing inventory softwares, we finally found Veeqo - which is the perfect mix of power, efficiency and simplicity - and have stuck with it ever since. Veeqo was really easy to set up and simple to use, which was a breath of fresh air. We use it for processing our orders, managing and syncing our orders and inventories across our sales channels, and for printing our shipping labels in bulk (which is a huge time-saver!). It takes away all the worry and risk of error from the order process. Love the app, love the customer service, no complaints here :)
Vorteile:
Really easy to set up and use with a friendly and knowledgable customer support team who are always on hand to help us out. Integrates with all our online sales channels and even our accounting software.
Nachteile:
Like I said, can't find fault with it!
Veeqo
Kommentare: So far so good.
Vorteile:
Veeqo seems to have the basic functionality that I need and is free
Nachteile:
The interface is not always very responsive. Would be nice to have more import/export options.
In Betracht gezogene Alternativen:
Integration Software for Amazon Marketplaces lacking in key functionalities
Kommentare: Overall, this sees to have less functionality than Webgility or other software.
Vorteile:
This software is one of the myriad available to synchronize online sales marketplaces with quickbooks desktop.
Nachteile:
However, it doesn't have the ability to integrated marketplace fees with the accounting integration, so it didn't work for us.
An useful software for e-commerce
Vorteile:
It is easy to use with a lot of useful features such as Multichannel Fulfillment.
Nachteile:
Inventory sync is not accurate and needs to be improved.
Really Awesome Software
Kommentare: We shopped around for quite some time before choosing Veeqo as our inventory management software. We're pretty picky and have a large amount of stock so we wanted something which was powerful enough to handle all our orders but easy to use. Finally settled on Veeqo and couldn't be happier with the software and the customer service. Would highly recommend this app to anyone who is selling online and struggling to managing their orders and inventor.
Vorteile:
Simple layout, easy to set up and use. Very helpful tech support, and saves us loads of time per day.
Nachteile:
Waiting for product pushing but understand it's coming soon.