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GigaTrak Tool Tracking System Erfahrungen

Über GigaTrak Tool Tracking System

Die Tool-Tracking-Software kann Tools und Geräte mit einem einfachen Barcode-Scan problemlos für Arbeitskräfte oder Standorte einchecken und an diese anpassen.

Erfahre mehr über GigaTrak Tool Tracking System

Vorteile:

The ease of use, the ability to import current inventory using a simple spreadsheet template.

Nachteile:

When you need to install additional designed report/s, format/s , or functions you have to pay.

Bewertungen zu GigaTrak Tool Tracking System

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,7
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,4/10

GigaTrak Tool Tracking System hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 54 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (54)

Nehemias
Safety Equipment Maintenance in Kanada
Öl & Energie, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gigatrak, The Need for it

4,0 vor 2 Jahren

Kommentare: so far it serves its purpose and provided us the functions

Vorteile:

it provides me my needs at my work level. monitoring, unspection, tracking(mostly barcode based)

Nachteile:

when you need to install additional designed report/s, format/s , or functions you have to pay.

Antwort von GigaTrak

vor 2 Jahren

Thank you so much for the review Nehemias! If you ever need help moving forward, please email training@gigatrak.com and let us know what we can do for you!

Tami
Giga Trak Specialists in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Giga Trak

5,0 vor 2 Jahren

Vorteile:

This is a great tool to use to run reports to see when tools are or who they are checked out to. We also track a lot of information with our vehicles, and this is very helpful, so we don't have to have several different software packages.

Nachteile:

It is time consuming to get set up, but once it is set up it is so easy to use. I am sure that there are features that i haven't even touched on yet.

Antwort von GigaTrak

vor 2 Jahren

Thanks for the response Tami! We appreciate hearing from customers about what works well and what needs improvement. Unfortunately, any new inventory system is going to take time to set up but many customers are able to use our import options to save time doing manual data entry. If we can ever help with anything moving forward, please email training@gigatrak.com!

Tom
Tool and Equipement Manager in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Toolmans Review

3,0 vor 2 Jahren

Kommentare: Able to track tools and rental reports easier

Vorteile:

Locating of tools and asset locations easy to learn for non computer person Great tech help

Nachteile:

Didnt transfer pictures from previous software tracking

Antwort von GigaTrak

vor 2 Jahren

Great having you as a customer Tom! Having our system be as easy to use as possible was our biggest priority. Anyone can learn the system whether they are computer savvy or not! Let us know if we can help with anything moving forward!

Kyle
Controller in USA
Maritime Wirtschaft, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ALMOST perfect :)

4,0 vor 2 Jahren

Kommentare: Customer service team is amazing and helpful.

Vorteile:

I love this system. It works so well for how we use it. I am able to find "mistakes" made by other users fairly easily.

Nachteile:

Needs CUSTOMIZED REPORTING and ADMIN EDIT capabilities!! These two features would tip the scales for this product. The standardized reports aren't ever exactly what I need them to be, so a filter feature or drop down selection of what I want to see would be amazing. Also, when my team makes mistakes, it would be much more efficient to allow me (the administrator) to be able to just "edit" those mistakes (or even delete the transaction so I can recreate it correctly). This feature should only be for the admin though to avoid misuse.

Antwort von GigaTrak

vor 2 Jahren

Thank you so much for the wonderful feedback Kyle! Both recommendations that you brought up are excellent ideas that we will take back to the programmers. Very happy to hear the system is working so well for you guys! Let us know if we can help with anything moving forward! - Training@gigatrak.com

Shawn
Director of I.T. in USA
Bau, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fast and easy set-up. Support is done in the US and they take the time to explain what is going on.

5,0 vor 2 Jahren

Kommentare: The overall experience with has been perfect. We got to speak to the same person when we had questions on the software. She was well spoken and knew her job without sending us to some one else. Not a company that were they sell you the product they forget about you. They were their from start to finish.

Vorteile:

I like the ideal that we got a clean inventory of are shop. It made it easier to spot check what is on a job site. Also are driver and shop foreman like the ideal they can move check-in tools from one job site and re check the out to another site without returning to the shop.

Nachteile:

I would like to have a way of changing the network password (not the login password).

Antwort von GigaTrak

vor 2 Jahren

We appreciate the review Shawn! The ability to move items from job to job without having to check them back in is HUGE! The network password is currently hard coded and can't be changed but we will see if it's possible for a future update. Let us know if you need anything moving forward! - sales@gigatrak.com

Miles
Fleet Manager in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A no-brainer & necessary for factual / knowledgeable business decisions

5,0 vor 2 Jahren

Kommentare: Overall, its phenomenal. The most difficult part is understanding the flow and why it works the way it does. Much like driving a car, once you understand it's operating characteristics, it's as easy as a couple clicks of the mouse.

Vorteile:

If you want to make smart business decisions, the number-1 thing you need is data. Factual evidence to support your goals & motives. Gigatrak helps to provide that data, showing what your assets are doing. It gives you the who-what-when-where-how-why, and implements that data over time, providing you with the evidence based practice information needed to make solid decisions. It can apply to your fleet, tools, even consumables. You can find ways to cut costs and increase profitability through proper reinvestment. The possibilities are near endless. As long as you get the right people, and get them trained in Gigatrak's usage well, it will absolutely be one of the best decisions you can make and implement.

Nachteile:

The cloud software, while excellent still, can be troublesome for intranet/internet balancing with internal networking. Internal servers will need special permissions and routing to accommodate filing and remote desktop usage. Its great but can be an extra unforeseen expense from your tech team.

Antwort von GigaTrak

vor 2 Jahren

Thank you for the detailed review Miles! We truly appreciate it! As you mentioned, the possibilities with our system are endless as we allow unlimited items tracked within our system. It's a great system to manage all inventory with your company whether it be big or small. If we can ever help with anything in the future, please email training@gigatrak.com!

Ben
Technologist in Kanada
Tiefbau, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Annis O'Sullivan Vollebekk Review

4,0 vor 2 Jahren

Kommentare: It has been a good experience thus far, however I am still the only one that uses the system because of how cumbersome the software can be with regards to access and digging up information (good job security I guess). Overall this system has added value to our operations at marginal cost.

Vorteile:

I like the high level overview of all the gear, and the features to track gear metadata and maintenance records. Without these features we would be reliant upon excel and would have a complicated endeavor to integrate these features into 1 cohesive system.

Nachteile:

I dislike how many iterations and passwords I need to enter into the system. I dislike that I need to be logged into the system in order for the automated emails to work. It is in my work scope to eventually pass this system off to an administrator, however I foresee challenges with that due to the amount of facets there are to maintain this system. However there is a learning curve to any software so that's not a huge problem.We frequently buy new gear, and there is meta data associated to that gear that is crucial to job requirements and quoting. I dislike how I do not have options to see the culmination of that metadata (i.e. the user defined fields). So currently I have to enter into each tool specifically, navigate to the page with the metadata, and log that information manually. Why can I not select the class of tool and specify the metadata I need to export en masse?

Antwort von GigaTrak

vor 2 Jahren

Thank you for the feedback Ben! I understand the frustration with the User Defined Fields as they are very fluid and can be customized. You are able to search for specific UDF fields on the F1 tab and then export the Tool information with those fields. I would be happy to jump on a call with you to show you how to do this. Please email training@gigatrak.com to set something up!

Marilyn
Administrative Assist. in USA
Medizinische Geräte, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gigatrak is very useful to track equipment location for 5000 pieces of test equipment.

5,0 vor 2 Jahren

Kommentare: Overall, this is a great tool to keep track of test equipment and have recommended for other departments.

Vorteile:

Ease of use - Engineers can easily check in/out equipment.

Nachteile:

There were dificulties getting the system to work withing BSC because of it being a cloud based system - BSC has very tight IT securities.

Antwort von GigaTrak

vor 2 Jahren

Appreciate the review Marilyn! It's been a pleasure to work directly with you and your team. I'm glad the technical difficulties were worked out but if you ever need assistance let us know and we can get you in touch with our support team. As always, let us know if we can help with anything moving forward! - Training@gigatrak.com

Milton
General Manager in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Honest review

4,0 vor 2 Jahren

Kommentare: For the most part it’s a great addition to companies that have lots of tools and equipment they want to track and schedule maintenance on.

Vorteile:

We use this daily to check in and out tools to crews, employees, and locations. We also assign barcodes to employees and our fleet of trucks.

Nachteile:

You have to purchase a device liscence for every device used. So the individual employee can’t just use their cell phone to check in or out tools

Antwort von GigaTrak

vor 2 Jahren

Thank you for the feedback Milton! We always appreciate customer feedback. For those with many employees, we do offer group discounts for app licenses. Please let us know if there is anything we can help with moving forward! - training@gigatrak.com

Steven
General Manager in Kanada
Öl & Energie, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Inventory

5,0 vor 2 Jahren

Vorteile:

I do like that the system makes issuing and receiving equip quick and easy, I am able to pull up an item or group to see what's on the shelf to what's in the field, who has what.

Nachteile:

I do find the system too difficult to work as has too many functions that are not aligned, such as Cat to tools to Check in/out when trying to find or issue equip there is an requirement to switch back and forth.

Antwort von GigaTrak

vor 2 Jahren

Appreciate the feedback Steven! I'm glad to hear the check in/out process has been made more streamlined in your company with our system use. I would like to hear more about your issues with the functions that don't align. If you would ever be free to meet up and discuss please email training@gigatrak.com to get something on the books!

Nerelyn
Finance Manager in USA
Regierungsbeziehungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User Friendly

4,0 vor 2 Jahren

Kommentare: excellent

Vorteile:

Very useful friendly, easy to navigate. The history is very useful, helping me to track the assets.

Nachteile:

I don't see any issue as of now using this tool tracking system.

Antwort von GigaTrak

vor 2 Jahren

Thanks so much for the positive feedback Nerelyn! User-friendliness was our top priority when designing an Asset and Tool Tracking System. Please let us know if we can help with anything moving forward! - Training@gigatrak.com

Aaron
Manager of Process Improvement in USA
Öl & Energie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

i feel like it is designed for a library to check out laptops

4,0 vor 2 Jahren

Kommentare: simple system. solves some of our problems but i would like a system that we can taylor to our busness better. Gigatrak is too rigid

Vorteile:

the mobile app check in and check out process is good

Nachteile:

multiple barcodes are tied to 1 job. when that job is over non of them are tied together so i cant consume them

Antwort von GigaTrak

vor 2 Jahren

Aaron, Thank you for the feedback! I would love to hear more about your needs with the system to see if we have something more fit for your pain points. Feel free to reach out to training@gigatrak.com to schedule something to discuss more!

Alissa
Clinical Admin in USA
Forschung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Gigatrak review

4,0 vor 2 Jahren

Kommentare: It's a good system and does what I need it to do. I wish the reports were more customizable without paying extra.

Vorteile:

The tool system is very helpful and including barcodes ad printer for barcodes is very helpful. The app is also useful since my scanner does not connect to the internet.

Nachteile:

The gigatrak scanner does not connect to the internet and Gigatrak cannot help me.

Antwort von GigaTrak

vor 2 Jahren

Glad to hear you like the system Alissa. We wanted to provide customers with a turnkey solution in a one-stop shop. I would be happy to jump on a call to discuss your scanner not connecting to the Internet. If you have our cloud system it should just need internet access to get to the database. Feel free to email sales@gigatrak.com to schedule something!

Amanda
Assistant Director of Plant Operations in USA
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Tool Tracking System

5,0 vor 2 Jahren

Vorteile:

The ease of use, the ability to import current inventory using a simple spreadsheet template.

Nachteile:

I am sure there will be things that are missing that I would like to have, however as of right now we are new to using the system and it is working in the capacity that we need.

Antwort von GigaTrak

vor 2 Jahren

Thanks for the review Amanda! It's been great working with you on implementation. Questions do tend to come up so let us know if we can help with anything moving forward!

Danika
Admin in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review

3,0 vor 2 Jahren

Kommentare: - Location of tools

Vorteile:

The customer support and roll out was fast.

Nachteile:

We should be able to run report on our users and when they last completed an audit.

Antwort von GigaTrak

vor 2 Jahren

Appreciate the feedback Danika! We do offer custom reports if you have a specific need that isn't included in one of the 40+ canned reports in the system. Feel free to reach out to sales@gigatrak.com and we can discuss options!

Ed
Director of HSE & Quality in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Oreair

5,0 vor 2 Jahren

Kommentare: So far we truly enjoy it. It saves labor costs and time invested entering and tracking.

Vorteile:

The ease of entry. The customizable fields. Binned item feature. Cloud based.

Nachteile:

I have no complaints yet. This system is much more user friendly that our previous system.

Antwort von GigaTrak

vor 2 Jahren

Appreciate the review Ed! Happy to hear the Tool Tracking Systems and its features are working well for your company. Let us know if we can help with anything moving forward! - Training@gigatrak.com

John
Fleet / Tool manager in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great asset tracking program!

5,0 vor 2 Jahren

Kommentare: Great support when making the switch from our previous tool program.

Vorteile:

Simplicity and not bloated with unnecessary features.

Nachteile:

The tool transferring is a bit involved, but not bad.

Antwort von GigaTrak

vor 2 Jahren

John, We are happy to hear the Tool Tracking System is working well for your company. It was important to us to not overload the system with unnecessary features that most people don't use. Please let us know if there is anything we can help with moving forward!

Bay
Tool and Fleet manager in USA
Elektrische/elektronische Fertigung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Tool and fleet tracking

4,0 vor 2 Jahren

Kommentare: Really good with contact and support very quick to implement program from existing tool program

Vorteile:

Ease of finding locations of items checked to the feild. Tech support with [sensitive content hidden] and sales with [sensitive content hidden] are awesome when comes to training.

Nachteile:

Tool barcode numbers that start with zeros in excel will not recognize them

Antwort von GigaTrak

vor 2 Jahren

Thanks for the great review! Excel is tricky with the leading zeroes but we do have a way to combat it if you need help! Feel free to reach out with any questions!

Steve
Facility Manager in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Quick Reference Life Saver

5,0 vor 2 Jahren

Kommentare: Working with a company that has well over 2000 tools, we are experiencing less headaches trying to locate tools on our jobsites. Documenting and tracking tools is and will be a continuous process in the months and year to come. I am extremely satisfied with the product.

Vorteile:

Finding tools is key for us. I believe it is easy to use. We are still in the process of inventory do to the large quantity of tools.

Nachteile:

We are a company that had implemented a previous tracking system 12 years ago prior to purchasing the GigaTrak system. As a prior user to a similar system, the transition has been easy for me. We/I really like the phone App that we are implementing. Time will tell if GigaTrak will be a disappointment, but for now, no issues here.

Antwort von GigaTrak

vor 2 Jahren

Thank you so much for the review Steve! The number one feature for our customers has been ease of use finding tools once they implement our system. Whether it be on the PC interface or the mobile phone app, you can easily look something up and see where it is located. If anything comes up that you need help with, please reach out to training@gigatrak.com!

ron
warehouse manager in Kanada
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Warehouse manager

4,0 vor 2 Jahren

Kommentare: Still learning the program

Vorteile:

The software is very user friendly and easy to use

Nachteile:

the scanner does not always work and the bar code sticker do not stay onto the tools .

Antwort von GigaTrak

vor 2 Jahren

Thanks for the review Ron! Our programming team made it a priority to make the system as easy to use as possible for a fast rollout when implementing. Let us know if we can do anything to help with the scanner! Sometimes the barcodes will not stick to a porous surface and other options are needed. Let us know if you would like to discuss alternatives! sales@gigatrak.com

Kimberly
SVP/ Director of Finance in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Would Recommend

5,0 vor 2 Jahren

Vorteile:

The ease of you, and accuracy are my favorite things about the system.

Nachteile:

We use the system for FA management/ accounting compliance. It would be helpful if reports could be exported in Excel. The functionality that exists doesn't work on our system because of the way it was set up. You also can't back date retirement dates.

Antwort von GigaTrak

vor 2 Jahren

Thanks for the feedback Kimberly. All reports should be able to be exported to Excel. We would be happy to jump on a call and go over it if need be. Feel free to reach out to sales@gigatrak.com to schedule something. We are happy to hear everything else with the system is working great!

Carlos
Finance in USA
Bau, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simplicity

4,0 vor 2 Jahren

Vorteile:

Simple and effective, our company started a trial in one project and is now expanding the use to every project.

Nachteile:

The overall feedback is positive until now, we're now working in expansion and integration, maybe we will have some cons later.

Antwort von GigaTrak

vor 2 Jahren

Carlos, Happy to hear the simplicity of our system is a huge positive for your company. We are confident that expanding to more projects will give you a high-level overview as well as detailed reporting when needed. Let us know if there is anything we can help with as you expand! - Training@gigatrak.com

Ronald
General Manager in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gigatrak Survey

5,0 vor 2 Jahren

Vorteile:

Tool Inventory is the most important tool for me. and my company.

Nachteile:

Having to logout of your account and go in as administrator to make changes.

Antwort von GigaTrak

vor 2 Jahren

Thanks for the feedback Ronald! We do have plans for the future where you can make individual employees Admins so the logout won't be needed anymore! Please let us know if there are any other features you would like to see!

kevin
Tool Manager in USA
Bau, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Tool tracking for PLumbing COmpany

3,0 vor 2 Jahren

Kommentare: Its been good so far, but it is missing some features

Vorteile:

Streamlined system, easy to use. Master profiles makes adding tools very quick.

Nachteile:

Mobile app needs more capability, support for printing labels on various label printer brands

Antwort von GigaTrak

vor 2 Jahren

Thank you for the feedback Kevin! We always appreciate customer suggestions so we can provide the best product available. I will take your suggestion to the program team to see if we can incorporate printing through the app!

judith
Purchasing in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Overlook

4,0 vor 2 Jahren

Kommentare: all good now.

Vorteile:

I like the option we can add our own barcode to ease monitored.

Nachteile:

I would wish someone to come to office and trained

Antwort von GigaTrak

vor 2 Jahren

Appreciate the feedback Judith! Many customers like that you can use any barcode with our system. We do offer on-site training and can provide a quote if needed. Also, with your cloud-based system, we do provide unlimited online support and training during your cloud term. Let us know if we can help with anything moving forward! - Training@gigatrak.com