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GigaTrak Tool Tracking System Erfahrungen

Über GigaTrak Tool Tracking System

Die Tool-Tracking-Software kann Tools und Geräte mit einem einfachen Barcode-Scan problemlos für Arbeitskräfte oder Standorte einchecken und an diese anpassen.

Erfahre mehr über GigaTrak Tool Tracking System

Vorteile:

The ease of use, the ability to import current inventory using a simple spreadsheet template.

Nachteile:

When you need to install additional designed report/s, format/s , or functions you have to pay.

Bewertungen zu GigaTrak Tool Tracking System

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,7
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,4/10

GigaTrak Tool Tracking System hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 54 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (54)

Ashley
Billing Manager in USA
Bau, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simple and Effective

5,0 vor 2 Jahren

Kommentare: From our initial contact with, to the implementation of, to the daily use of GigaTrak, we have had no issues. Everyone at GigaTrak has been responsive and helpful. Everyone at our company has positive things to say about GigaTrak, especially compared to ToolWatch which we were using before.

Vorteile:

The program is very user-friendly. We have warehouse workers, administrative workers, and high level workers using this program, and it is easy for everyone to learn and understand. It only takes a second to figure out where a tool is. It also is very easy to move tools around. The best part is all of the pre-populated reports. They have all the detail we need to track our tools.

Nachteile:

The only thing I can think of, is it would be nice to be able to create a location from the Check In/Out screen rather than having to exit out, go to location administration, add the location, then go back and check the tools in/out.

Antwort von GigaTrak

letztes Jahr

Thank you for the great review Ashley! We have worked hard on making our product simple and easy to use without adding unnecessary functions that a majority of people do not use. We really appreciate the feedback on adding in new locations and will bring it to the programmers! Let us know if you need anything by reaching out to training@gigatrak.com.

Nehemias
Safety Equipment Maintenance in Kanada
Öl & Energie, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gigatrak, The Need for it

4,0 letztes Jahr

Kommentare: so far it serves its purpose and provided us the functions

Vorteile:

it provides me my needs at my work level. monitoring, unspection, tracking(mostly barcode based)

Nachteile:

when you need to install additional designed report/s, format/s , or functions you have to pay.

Antwort von GigaTrak

letztes Jahr

Thank you so much for the review Nehemias! If you ever need help moving forward, please email training@gigatrak.com and let us know what we can do for you!

Barbara
Controller in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Not intuitive

3,0 vor 3 Jahren

Kommentare: Still trying to deploy the system after having it for 4 months - thought it would be fully operational by now. Parts of the system is hard to understand - there has to be a master set up which should be able to be turned off if there is only one location. Projects should not need to be assigned bar codes - should be able to use initials since people in the field will not have a sheet for project bar codes.

Vorteile:

Uploading a photo of the tool is easy so long as you have the bar code of the tool.

Nachteile:

It is not user friendly for a small company to implement and use.

Antwort von GigaTrak

letztes Jahr

Thanks for the review Barb! I know initial system setup can be a pain sometimes but after it's done, you will be happy to have a system that has all of your information in a digital format. Master templates are not required for every tool as they are optional. Also, any set of characters can be used as a Jobsite barcode! So if you want a jobsite barcode to be AF, you can do that! Feel free to reach out to training@gigatrak.com to set up a time to go over any questions you may have!

Ben
Technologist in Kanada
Tiefbau, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Annis O'Sullivan Vollebekk Review

4,0 letztes Jahr

Kommentare: It has been a good experience thus far, however I am still the only one that uses the system because of how cumbersome the software can be with regards to access and digging up information (good job security I guess). Overall this system has added value to our operations at marginal cost.

Vorteile:

I like the high level overview of all the gear, and the features to track gear metadata and maintenance records. Without these features we would be reliant upon excel and would have a complicated endeavor to integrate these features into 1 cohesive system.

Nachteile:

I dislike how many iterations and passwords I need to enter into the system. I dislike that I need to be logged into the system in order for the automated emails to work. It is in my work scope to eventually pass this system off to an administrator, however I foresee challenges with that due to the amount of facets there are to maintain this system. However there is a learning curve to any software so that's not a huge problem.We frequently buy new gear, and there is meta data associated to that gear that is crucial to job requirements and quoting. I dislike how I do not have options to see the culmination of that metadata (i.e. the user defined fields). So currently I have to enter into each tool specifically, navigate to the page with the metadata, and log that information manually. Why can I not select the class of tool and specify the metadata I need to export en masse?

Antwort von GigaTrak

letztes Jahr

Thank you for the feedback Ben! I understand the frustration with the User Defined Fields as they are very fluid and can be customized. You are able to search for specific UDF fields on the F1 tab and then export the Tool information with those fields. I would be happy to jump on a call with you to show you how to do this. Please email training@gigatrak.com to set something up!

Miles
Fleet Manager in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A no-brainer & necessary for factual / knowledgeable business decisions

5,0 letztes Jahr

Kommentare: Overall, its phenomenal. The most difficult part is understanding the flow and why it works the way it does. Much like driving a car, once you understand it's operating characteristics, it's as easy as a couple clicks of the mouse.

Vorteile:

If you want to make smart business decisions, the number-1 thing you need is data. Factual evidence to support your goals & motives. Gigatrak helps to provide that data, showing what your assets are doing. It gives you the who-what-when-where-how-why, and implements that data over time, providing you with the evidence based practice information needed to make solid decisions. It can apply to your fleet, tools, even consumables. You can find ways to cut costs and increase profitability through proper reinvestment. The possibilities are near endless. As long as you get the right people, and get them trained in Gigatrak's usage well, it will absolutely be one of the best decisions you can make and implement.

Nachteile:

The cloud software, while excellent still, can be troublesome for intranet/internet balancing with internal networking. Internal servers will need special permissions and routing to accommodate filing and remote desktop usage. Its great but can be an extra unforeseen expense from your tech team.

Antwort von GigaTrak

letztes Jahr

Thank you for the detailed review Miles! We truly appreciate it! As you mentioned, the possibilities with our system are endless as we allow unlimited items tracked within our system. It's a great system to manage all inventory with your company whether it be big or small. If we can ever help with anything in the future, please email training@gigatrak.com!

Shawn
Director of I.T. in USA
Bau, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fast and easy set-up. Support is done in the US and they take the time to explain what is going on.

5,0 letztes Jahr

Kommentare: The overall experience with has been perfect. We got to speak to the same person when we had questions on the software. She was well spoken and knew her job without sending us to some one else. Not a company that were they sell you the product they forget about you. They were their from start to finish.

Vorteile:

I like the ideal that we got a clean inventory of are shop. It made it easier to spot check what is on a job site. Also are driver and shop foreman like the ideal they can move check-in tools from one job site and re check the out to another site without returning to the shop.

Nachteile:

I would like to have a way of changing the network password (not the login password).

Antwort von GigaTrak

letztes Jahr

We appreciate the review Shawn! The ability to move items from job to job without having to check them back in is HUGE! The network password is currently hard coded and can't be changed but we will see if it's possible for a future update. Let us know if you need anything moving forward! - sales@gigatrak.com

John
Fleet / Tool manager in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great asset tracking program!

5,0 letztes Jahr

Kommentare: Great support when making the switch from our previous tool program.

Vorteile:

Simplicity and not bloated with unnecessary features.

Nachteile:

The tool transferring is a bit involved, but not bad.

Antwort von GigaTrak

letztes Jahr

John, We are happy to hear the Tool Tracking System is working well for your company. It was important to us to not overload the system with unnecessary features that most people don't use. Please let us know if there is anything we can help with moving forward!

Kyle
Controller in USA
Maritime Wirtschaft, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ALMOST perfect :)

4,0 letztes Jahr

Kommentare: Customer service team is amazing and helpful.

Vorteile:

I love this system. It works so well for how we use it. I am able to find "mistakes" made by other users fairly easily.

Nachteile:

Needs CUSTOMIZED REPORTING and ADMIN EDIT capabilities!! These two features would tip the scales for this product. The standardized reports aren't ever exactly what I need them to be, so a filter feature or drop down selection of what I want to see would be amazing. Also, when my team makes mistakes, it would be much more efficient to allow me (the administrator) to be able to just "edit" those mistakes (or even delete the transaction so I can recreate it correctly). This feature should only be for the admin though to avoid misuse.

Antwort von GigaTrak

letztes Jahr

Thank you so much for the wonderful feedback Kyle! Both recommendations that you brought up are excellent ideas that we will take back to the programmers. Very happy to hear the system is working so well for you guys! Let us know if we can help with anything moving forward! - Training@gigatrak.com

Tami
Giga Trak Specialists in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Giga Trak

5,0 letztes Jahr

Vorteile:

This is a great tool to use to run reports to see when tools are or who they are checked out to. We also track a lot of information with our vehicles, and this is very helpful, so we don't have to have several different software packages.

Nachteile:

It is time consuming to get set up, but once it is set up it is so easy to use. I am sure that there are features that i haven't even touched on yet.

Antwort von GigaTrak

letztes Jahr

Thanks for the response Tami! We appreciate hearing from customers about what works well and what needs improvement. Unfortunately, any new inventory system is going to take time to set up but many customers are able to use our import options to save time doing manual data entry. If we can ever help with anything moving forward, please email training@gigatrak.com!

Marilyn
Administrative Assist. in USA
Medizinische Geräte, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gigatrak is very useful to track equipment location for 5000 pieces of test equipment.

5,0 letztes Jahr

Kommentare: Overall, this is a great tool to keep track of test equipment and have recommended for other departments.

Vorteile:

Ease of use - Engineers can easily check in/out equipment.

Nachteile:

There were dificulties getting the system to work withing BSC because of it being a cloud based system - BSC has very tight IT securities.

Antwort von GigaTrak

letztes Jahr

Appreciate the review Marilyn! It's been a pleasure to work directly with you and your team. I'm glad the technical difficulties were worked out but if you ever need assistance let us know and we can get you in touch with our support team. As always, let us know if we can help with anything moving forward! - Training@gigatrak.com

Tom
Tool and Equipement Manager in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Toolmans Review

3,0 letztes Jahr

Kommentare: Able to track tools and rental reports easier

Vorteile:

Locating of tools and asset locations easy to learn for non computer person Great tech help

Nachteile:

Didnt transfer pictures from previous software tracking

Antwort von GigaTrak

letztes Jahr

Great having you as a customer Tom! Having our system be as easy to use as possible was our biggest priority. Anyone can learn the system whether they are computer savvy or not! Let us know if we can help with anything moving forward!

Milton
General Manager in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Honest review

4,0 letztes Jahr

Kommentare: For the most part it’s a great addition to companies that have lots of tools and equipment they want to track and schedule maintenance on.

Vorteile:

We use this daily to check in and out tools to crews, employees, and locations. We also assign barcodes to employees and our fleet of trucks.

Nachteile:

You have to purchase a device liscence for every device used. So the individual employee can’t just use their cell phone to check in or out tools

Antwort von GigaTrak

letztes Jahr

Thank you for the feedback Milton! We always appreciate customer feedback. For those with many employees, we do offer group discounts for app licenses. Please let us know if there is anything we can help with moving forward! - training@gigatrak.com

Nerelyn
Finance Manager in USA
Regierungsbeziehungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User Friendly

4,0 letztes Jahr

Kommentare: excellent

Vorteile:

Very useful friendly, easy to navigate. The history is very useful, helping me to track the assets.

Nachteile:

I don't see any issue as of now using this tool tracking system.

Antwort von GigaTrak

letztes Jahr

Thanks so much for the positive feedback Nerelyn! User-friendliness was our top priority when designing an Asset and Tool Tracking System. Please let us know if we can help with anything moving forward! - Training@gigatrak.com

Steven
General Manager in Kanada
Öl & Energie, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Inventory

5,0 letztes Jahr

Vorteile:

I do like that the system makes issuing and receiving equip quick and easy, I am able to pull up an item or group to see what's on the shelf to what's in the field, who has what.

Nachteile:

I do find the system too difficult to work as has too many functions that are not aligned, such as Cat to tools to Check in/out when trying to find or issue equip there is an requirement to switch back and forth.

Antwort von GigaTrak

letztes Jahr

Appreciate the feedback Steven! I'm glad to hear the check in/out process has been made more streamlined in your company with our system use. I would like to hear more about your issues with the functions that don't align. If you would ever be free to meet up and discuss please email training@gigatrak.com to get something on the books!

Carlos
Finance in USA
Bau, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simplicity

4,0 letztes Jahr

Vorteile:

Simple and effective, our company started a trial in one project and is now expanding the use to every project.

Nachteile:

The overall feedback is positive until now, we're now working in expansion and integration, maybe we will have some cons later.

Antwort von GigaTrak

letztes Jahr

Carlos, Happy to hear the simplicity of our system is a huge positive for your company. We are confident that expanding to more projects will give you a high-level overview as well as detailed reporting when needed. Let us know if there is anything we can help with as you expand! - Training@gigatrak.com

Michael
Senior Information Systems Support Specialist in USA
Hochschulbildung, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Does what it is supposed to do!

5,0 vor 3 Jahren

Kommentare: We are still relatively new to TTS. However, the support that we have received from Gigatrak has been phenomenal. Sales support has been great, deployment support has been great, and general support has been great. Their website has a great knowledge base, contains apply defined and specific videos which can be used as reference materials when looking on how to do something.

Vorteile:

Step by step deployment and delivery. The software interface is well done. Logically placing things under the right menus. Very easy to check in/check out and place those items into warehouses , if needed.

Nachteile:

The concept of 'bin'ning an item gets some getting used to. However, this is the type of option we needed. We have trailors and on those trailors are dozens of items that are sent out to various sites for training purposes.

Antwort von GigaTrak

vor 3 Jahren

Michael, thanks for your feedback. We would like any feedback you may have on how we make GigaTrak an even better fit. Thanks!

Aaron
Manager of Process Improvement in USA
Öl & Energie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

i feel like it is designed for a library to check out laptops

4,0 letztes Jahr

Kommentare: simple system. solves some of our problems but i would like a system that we can taylor to our busness better. Gigatrak is too rigid

Vorteile:

the mobile app check in and check out process is good

Nachteile:

multiple barcodes are tied to 1 job. when that job is over non of them are tied together so i cant consume them

Antwort von GigaTrak

letztes Jahr

Aaron, Thank you for the feedback! I would love to hear more about your needs with the system to see if we have something more fit for your pain points. Feel free to reach out to training@gigatrak.com to schedule something to discuss more!

ron
warehouse manager in Kanada
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Warehouse manager

4,0 letztes Jahr

Kommentare: Still learning the program

Vorteile:

The software is very user friendly and easy to use

Nachteile:

the scanner does not always work and the bar code sticker do not stay onto the tools .

Antwort von GigaTrak

letztes Jahr

Thanks for the review Ron! Our programming team made it a priority to make the system as easy to use as possible for a fast rollout when implementing. Let us know if we can do anything to help with the scanner! Sometimes the barcodes will not stick to a porous surface and other options are needed. Let us know if you would like to discuss alternatives! sales@gigatrak.com

Ann
Field Operation Warehouse Manager in USA
Versorgungsunternehmen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Gigatrak Review

4,0 vor 3 Jahren

Kommentare: Overall, I feel this system has improved the tracking of tools issued to trucks and the tracking of repairs and service made for each tool!

Vorteile:

Tracking the repairs for each tool is essential for our business in order to control costs and keep track of budget issues.

Nachteile:

I would like to have a daily issue report along with the below reorder point report. I would also like a report for inventory received. Last but not least, I would like the ability to return consumable items from employees. Currently I can only change the quantity.

Antwort von GigaTrak

letztes Jahr

Thanks for the review Ann! We appreciate hearing from customers and the features they want in the product. We do have the ability now to return unused consumables against an employee. Feel free to contact training@gigatrak.com and we can set up a time to show you this function. We also have the ability to create custom reports based on your needs!

Brian
Materials Coordinator in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Neat and functional, but clumsy in some areas.

4,0 vor 3 Jahren

Kommentare: I have been able to use this for what it was meant for, but overall I am doing the work and not the others, due to their frustrations in using the device.

Vorteile:

I think the reports are very useful. I can bring up important information within seconds

Nachteile:

I think it would be good if you could transfer a tool from job to job, rather than having to check in, then check out again. It is difficult to use the device. Many users were very frustrated

Antwort von GigaTrak

letztes Jahr

Brian, thank you for taking the time to review the product. You can check a tool out from jobsite to jobsite through a checkout to checkout in our system! Feel free to contact training@gigatrak.com and we can show you how it's done!

Kylie
Project Engineer in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

GigaTrak Tool Tracking

4,0 vor 3 Jahren

Kommentare: We have enjoyed using GigaTrak to track our tools. This helps keep us organized as a company.

Vorteile:

Integrating GigaTrak into our processes was painless and easy. It is very helpful to be able to track who our tools are checked out to. We have had a lot less lost tools because of this software!

Nachteile:

I would not consider anything a con with GigaTrak.

Antwort von GigaTrak

vor 3 Jahren

Kylie, thanks for your feedback. We always put our customers first. Ease of use and helping companies get up and running is paramount. We add features and make changes to our solutions based on hearing from customer like you. Thanks!

Danika
Admin in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review

3,0 letztes Jahr

Kommentare: - Location of tools

Vorteile:

The customer support and roll out was fast.

Nachteile:

We should be able to run report on our users and when they last completed an audit.

Antwort von GigaTrak

letztes Jahr

Appreciate the feedback Danika! We do offer custom reports if you have a specific need that isn't included in one of the 40+ canned reports in the system. Feel free to reach out to sales@gigatrak.com and we can discuss options!

Miranda
Tool Foreman in USA
Bau, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

We love our tool tracking system!!!

5,0 vor 7 Jahren

Kommentare: We now have the ability to look and see in a couple moments, what tools are out for repair, what's checked out and the value to each employee, and can recover funds for lost or non-returned items. Plus keep order upon items reaching a certain bin point.

Vorteile:

We have the ability to print any records at any point in time. The system is very user friendly and training to use this system has been a simple process. As a company we have decided to use this system for all fields of work. Not just the test areas (3 toolrooms).

Nachteile:

Process time to receive ink for the Data Card printer that we ordered. Besides that the system seems to be running great.

Jennifer
USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Super organized software!!

5,0 vor 8 Jahren

Kommentare: We started out with ATS software and then as our need progressed into the need of tracking tools, we comfortably transitioned into the use of this software. It worked great company wide. We were able to keep Electrical and Construction tools separated with in the organization.

Vorteile:

It was very user friendly, I liked the ability to make different categories. locations and have it designed for our needs. The support that comes with the software is amazing and were always handy to help with our needs.

Nachteile:

Nothing

John
Logistics Coordinator in USA
Bau, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

GigaTrak Review

4,0 vor 3 Jahren

Kommentare: We have used GigaTrak to better keep track of where our tools are. What jobs they are at, what employee has them, etc.

Vorteile:

The ease of checking in and out tools. We can use the computer software or the scanner. I also like that I can use the app on my phone

Nachteile:

Generating reports could be better. You should be able to sort the results alphabetically rather than just by number. You should also be able to automatically send emails to multiple addresses when sending out reports.

Antwort von GigaTrak

vor 3 Jahren

John, Thank you for the feedback and the review. We are in the process this year of updating reporting options and adding emailing capabilities. Please let me know if I can contact you to get more information on how you would like these functions to work.