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seit 15 Jahren bei der Softwareauswahl

Über iLobby

iLobby vereinfacht die Anmeldung von Besuchern und bietet ein zusätzliches Maß an Sicherheit und Compliance, sogar in streng regulierten Einrichtungen.

Erfahre mehr über iLobby

Vorteile:

Quick and easy setup, pretty much a turn key operation once equipment arrives on-site.

Nachteile:

No real issues have presented themselves other than what we have experienced from a platform based problems.

Bewertungen zu iLobby

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,6
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,8/10

iLobby hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 122 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (122)

James
IT Admin in Kanada
Verifizierter Nutzer auf LinkedIn
Versorgungsunternehmen, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

User friendly sign in system with all the bells and whistles.

5,0 vor 5 Jahren

Vorteile:

iLobby is a very user-friendly and intuitive visitor sign in system that replaces the old pen and paper/sign-in binder approach. From badge printing to host notifications via email/sms/phone call, this system is the absolute deluxe luxury package of sign in systems. It's easy to manage from both a technical perspective, and an administration standpoint. Address book integration was very smooth with our locally hosted AD, and iLobby provides very clear and concise documentation to help you do it. It also has the ability to integrate with Office 365/Azure AD if you choose to go down that path. The support staff is quick, knowledgeable and friendly. Our rep has been a pleasure to deal with. Overall, iLobby is a gorgeous sign-in system that does so much more than a regular sign-in binder, while doing so without complicating the user. Any business who wants a professional looking sign in system should look into it.

Nachteile:

Only a few minor things: - certain adjustments to the user interface such as adding fields can only be done through the back-end by the support team. However, since the support team is so responsive and quick, this is not really a big issue. - we have had some wireless network stability issues on the provided iPad since our area is so congested with wifi networks. I would love to see a more reliable wired ethernet option.

Emily
Gym Administrator in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

iLobby is a great solution for digital attendace

5,0 vor 5 Jahren

Kommentare: Overall this is a very useful and innovative software. It gives our gym a professional and technologically advanced atmosphere.

Vorteile:

The best thing about this software is you can you use this software on a desktop OR a tablet. It's professional looking and it allows you to take a picture of your member and visitors for easy identification

Nachteile:

My only complaint about this software is that there is no monthly billing option. You have to pay annually.

Christina
Administrator in USA
Automotive, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

iLobby Review

3,0 vor 5 Jahren

Kommentare: This software is a great asset because it allows our guests to check themselves in without my presence or assistance. Because there are times when I can't be present to greet our guests this allows the check-in and check-out process to go smooth.

Vorteile:

This software is easy to use and for the most part self sufficient. I don't have to be present for people to use it. The software is easy to manage and keep updated.

Nachteile:

The biggest challenge I have is the printer and the kiosk break communication occasionally and there's not much to do but call for customer service at times. There have been a few times when my system was down for a short time until the system corrected itself. When I have large groups checking in, it does take a while for them to check in, because of the slow communication with the printer. This causes impatience with guests at times.

Scott
Jr. IT Systems Analyst in Kanada
Lagerung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Product/Service

5,0 vor 5 Jahren

Kommentare: Although I don't get to use it much, I do maintain the hardware and software for the devices utilizing the iLobby service, and I can say that it has been pleasantly simple. The straightforward UI makes almost any user capable of understanding and completing sign-ins for our office. As far as an experience from a business perspective, it's hard to deny the convenience allowed to our receptionist who can remain on the same floor as the rest of the company and not have to waste time or money managing the front door of our office.

Vorteile:

Ease of use and convenience on tablet OS makes the visitor/contractor sign in experience much more efficient and user-friendly. At a company with multiple warehouses and many summer student/temporary employees, this service is a huge help in keeping track of hours and helps enforce security for our office entry points as well.

Nachteile:

Already wrote my cons in a previous review regarding online messaging support, however after having a direct line of communication with an account coordinator, we have yet to have any further problems in acquiring assistance for the iLobby service.

Mario
Director Of Security in Kanada
Sicherheit & Untersuchungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

iLobby supporter

5,0 vor 4 Jahren

Kommentare: I love this software as it not only allows me to track who's in the building in real time but I do have too many keys in our security desk key press and this product allows me to conduct a monthly audit to see which keys get signed out the most. The keys that have been rarely signed out in the last 365 days are put in a different key press in the security office now.

Vorteile:

I have been using pen and paper since 1998 and the iLobby is a very good way of tracking guests, contractors and visitors in real time and the app is awesome as I can see who's in the building on weekends and week nights when I am not here.

Nachteile:

I would like the software to be able to bring up a person's name that has signed in in the past instead of having the person sign in on a daily basis. We use this software for some of our cleaners and they have to sign in every day and take their picture.

Jane
Executive Assistant in USA
Industrieautomation, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Product

5,0 vor 4 Jahren

Kommentare: We used to print badges, cut them out and insert them into a plastic sleeve for our visitors. They also had to sign in on a registry book. This is a great way to keep track of who visits, print the badges with pictures and saves us time!

Vorteile:

The iLobby system is very easy to use, customizable to our organization and have saved us time with our frequent visitors. The system stays online and connects with the badge printer easily. Their customer service is great! We never have a problem getting a response and help with any problems we've encountered. We are constantly receiving good comments from our visitors abut the iLobby system.

Nachteile:

Once in awhile we have to reboot, just like any other software system. It usually only takes one time though and we're back online.

Elan
Kanada
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Futuristic and Easy

5,0 vor 6 Jahren

Vorteile:

We like the fact that administration can now be better utilized towards other tasks. Having iLobby in our facility transcends a message to our visitors/clients that our company is a step ahead of its competition with such a forward-thinking platform that is not yet been seen in our industry. Our clients love the simple and easy to use iLobby sign-in process and that makes us happy; seeing our clients happy. The customer service team is very friendly and always available, which was a big plus for us when we had urgent questions that needed to be answered right away.

Nachteile:

Not sure if we would have any constructive criticism to note, overall we had only a positive outcome with the iLobby team. Very pleased.

Jonathan
Regional Controller in USA
Verifizierter Nutzer auf LinkedIn
Kunststoffe, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

iLobby Makes Visitor Sign In Easy

5,0 vor 5 Jahren

Kommentare: iLobby has helped our business save valuable time with our visitor check in process. No longer are we wasting time in this process as iLobby handles the process for us in an automated manner. The alerts to hosts that you have a visitor waiting for you is great. Giving the visitor the ability to check themselves in through iLobby and even print off a badge with a real time picture saves a ton of time. All of our plants have been very pleased with the overall product and customer service we have received. Highly recommend!

Vorteile:

Very automated and allows hosts to be notified when their visitor(s) have arrived. Printable badges upon entry. Emergency email notification can be triggered in case of emergency. Saves time for our employees to not be boggled down helping visitors check in

Nachteile:

All positive thus far. No negatives have come to light.

Kelli
Administrative Specialist
Verpackung und Container, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Does not stay connected

3,0 vor 8 Monaten

Kommentare: It worked for a couple months, but no longer works.

Vorteile:

Good notification when appointments arrive.

Nachteile:

It does not stay regularly connected. I have been going back and forth with technicians for a month to try to get the device reconnected.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Amazing experience and top notch service

5,0 vor 6 Jahren

Vorteile:

Having the ability to monitor all my visitors from the online portal is by far the best feature for me. It allows me to keep track of everyone and maintain a safe environment

Nachteile:

I would like to see some intergration involving parcel deliveries. To be notified when a package arrives would assit i. The company running smoother

AIMEE
IT Business Analyst in USA
Lebensmittelproduktion, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

iLobby Review

4,0 vor 5 Jahren

Vorteile:

Walks visitors step by step for the check in process. It contacts you by email, phone and text when you have a visitor. We were able to add additional visitor types and customize our check in flows to fit our business needs.

Nachteile:

The check in flow can only be customized by the support team. Printer has connection problems randomly and has to be reconnected to work again.

Kelsi
Receptionist in USA
Luft- & Raumfahrt, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

iLobby Customer

3,0 vor 5 Jahren

Vorteile:

We appreciate the ability to have a backlog of our visitors that can be filtered and meets compliance standards. We also appreciate the ability to have visitor photos on file. iLobby customer service agents are courteous quick to respond.

Nachteile:

Connectivity issues are consistent (2 or more times per week), making the system unreliable. Continuous troubleshooting has not resolved the issue.

Marcy
IT Services Specialist in USA
Halbleiter, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

iLobby - benefits & shortcomings

4,0 vor 5 Jahren

Vorteile:

It is great that it's easy to use. The software walks the visitor through the process.

Nachteile:

Troubleshooting when there is an update required is tricky for us as iLobby's Apple ID will not erase from our device. We have to call for the password each time an update is required which is rather tedious.

Michelle
Business Operations Assoicate in USA
Pharmazeutika, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy

5,0 vor 4 Jahren

Vorteile:

Pros : the software is easy to use on the desk top and the app

Nachteile:

Cons: none

Jennifer
Senior HR Generalist in Kanada
Automotive, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

DENSO iLobby Review

5,0 vor 5 Jahren

Vorteile:

I love that notifications are sent to the host via multiple devices so that they can be sure to get the message.

Nachteile:

Sometimes the services goes in and out but that might be as a result of our internet connection.

Maria
Office Administrator in USA
Lebensmittelproduktion, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

iLobby review

5,0 vor 5 Jahren

Kommentare: great overall, very nice feedback from the visitors

Vorteile:

nobody else has it, it is very fancy and progressive

Nachteile:

it would disconnect from the network on its own and not connect automatically

Roman
President in Kanada
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent product, using it at all of our 8 locations.

5,0 vor 8 Jahren

Kommentare: iLobby team was great at helping us setup the product and customize it to our needs. We love the fact that it runs on a 23" screen (the only system that found to have a large screen option).

Vorteile:

Flexibility and willingness to customize the system to our needs. Support for large screens.

Nachteile:

The self help setup is not as easy as some of the other products we tried but its overcome by fast responses to all of our requests.

Howard
Security Analyst in Kanada
Finanzdienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

iLobby- Review

4,0 vor 5 Jahren

Kommentare: Easy to implements, support is responsive

Vorteile:

The cost of the solution is an exceptional value

Nachteile:

The extra cost to develop any additional functionalities. ADFS incompatibility

Graeme
Senior IT Administrator in UK
Verteidigung & Raumfahrt, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

iLobby review

5,0 vor 5 Jahren

Kommentare: Overall iLobby has been a clean experience with very few problems which has impressed the board of directors. It is good to be able to identify guests via the badges which are logged on the system.

Vorteile:

iLobby is very easy to setup and integrates with our environment seamlessly

Nachteile:

Unable to use the label printer with the iPad via Bluetooth.

Gemma
Office Administrator in Kanada
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very Good

5,0 vor 5 Jahren

Kommentare: As we use Ilobby on a daily basis for security I love the easy interface and guests find it very easy to use.

Vorteile:

How easy it is to use and that our guests find it easy to use

Nachteile:

Nothing, I am happy with this product.

Anthony
Help Desk Administrator in USA
Essen & Trinken, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Nothing bad to say

4,0 vor 5 Jahren

Vorteile:

This software is very easy to use and setup

Nachteile:

There really isn't anything that I don't like about this software.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Manage your meeting room

5,0 vor 6 Jahren

Vorteile:

- Best tool to show your meeting room availability based on real time. - Option to book meeting room from device.

Nachteile:

- Should have option to manage 2-3 meeting room (if rooms are adjacent to each other). - User authorization before booking meeting room.

Duygu
Human Resoruces Leader in Deutschland
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The most easy way to eliminate time and paper wastes!

5,0 vor 5 Jahren

Kommentare: Highly recomended!

Vorteile:

It is quick, and easy to use. The most important for me is the support after sale and it is really good! Well done, support team!

Nachteile:

Not being able to design our own ID Card.

LESLIE
HR Administrative Assistant in USA
Maschinerie, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Happy Customers

4,0 vor 5 Jahren

Kommentare: This product allows me to move about the office without being constantly tied to my desk. We love the ability to track down employees/hosts in a large facility without having to call, page, etc. ourselves. The support is second to none. We get replies within minutes and always same day solutions. Our requests to customize content have been met quickly.

Vorteile:

Love the support! They help us customize as we run into things we need to tweak.

Nachteile:

The arrows in the top corner need to be bigger or of a greater contrast. We would like to be able to have two or more hosts chosen by a visitor, not just one.

Raymond
EHS in USA
Essen & Trinken, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Glanbia ilobby review

5,0 vor 4 Jahren

Vorteile:

Very easy to use. Easy to manage from an admin level

Nachteile:

The only con we currently have is that the evacuation feature does not notify people also by text.