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seit 15 Jahren bei der Softwareauswahl

Über Sign In Solutions

Die anpassungsfähige Besucherverwaltungsplattform, die Unternehmen wie Netflix unvergleichliche Sicherheit und Nutzerfreundlichkeit bietet.

Erfahre mehr über Sign In Solutions

Vorteile:

Our receptionist retired and Traction Guest is our answer because of the amount of features offered for the price. Integration with ITAR and Outlook was easy.

Nachteile:

Having to refresh the iPad when making some minor changes. The administration part of this is done offsite so sometimes it is difficult to get someone to refresh the iPad.

Bewertungen zu Sign In Solutions

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
5,0
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,3/10

Sign In Solutions hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 167 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (167)

Ricky
Ricky
Leader, IT Operations in Kanada
Verifizierter Nutzer auf LinkedIn
Regierungsbeziehungen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Traction Guest

5,0 vor 3 Jahren

Kommentare: Was able to solve our covid-19 health screening questionnaire for guests coming into our offices and they have excellent account managers that will work with you to explore your needs.

Vorteile:

Ease of configurability in workflow of questions. Integration with our Active Directory and SSO login. E-mail sign in and contactless guest registration.

Nachteile:

Reporting can be improved as currently method is CSV based. Area of analytics improvement will greatly enhanced this product.

Antwort von Sign In Enterprise

vor 3 Jahren

Thanks so much for the review Ricky! Helping companies adjust their onsite visitor management and security processes to fit with the COVID-19 pandemic was something we sought to stay ahead of the curve on, and we're grateful that we've been able to support your company in that regard! Registration, contactless sign-in, as well as integrations with AD and SSO are also very useful features of ours indeed. Visitor analytics is something that we are in the middle of planning, as we know that that will only help supplement these functionalities in the mid-pandemic and post-pandemic workplace. Our team has enjoyed working with yours and we remain available via support@tractionguest.com or via +1 855 215 9508 anytime you need us!

Myron
Myron
Senior Manager - Faciities and Corporate Serivces in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Front Desk Traction Guest

4,0 vor 4 Jahren

Kommentare: Our overall experience has been great in our deployment of traction Guest systems deployed throughout NA. My next goal is to deploy in APAC and LATAM early in 2020.
We look to Traction Guest to provide a experience to our visitors, while providing a level of security for our employees, with Traction Guest notification messages, our employees know exactly here to see them, prior to seeing them in person. Also giving us data information, like a survey on the experience, photos and other data that we can use to even better the visitor experience as we move forward.

Vorteile:

Personally I like how the software interacts with the user using it, from basic information from first and last name to business name, phone number, email, photos, etc. Our company has made it very simple for our visitors to come in, sign in and wait for their contacts to greet them. The customization of the software is also a great feature for companies to be able to utilize. We have been able to add our company logo, branded colors and some other specific features which benefit us and our visitors.

Nachteile:

The adaptability with other peripherals is sometimes a challenge, which sometimes has to do with the software upgrades and things of that nature. Overall though, the software has been great for our company needs.

Antwort von Sign In Enterprise

vor 4 Jahren

Hey Myron - It was great working with you and your team last month. We are excited and ready for you to add the new regions to the account. As always, let us know if there is anything we can do to help in the meantime. Cheers! Josh Szepesi Solutions Consultant

Margie
EHS Manager in USA
Fluggesellschaften/Luftfahrt, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

TRaction Guest

3,0 vor 3 Jahren

Kommentare: I like the software. It is very helpful in the screening process.

Vorteile:

I really like the contractor screening feature.

Nachteile:

The experience is hard to program, but the customer service is excellent.

Antwort von Sign In Enterprise

vor 3 Jahren

Thank you so much for the review Margie! We're glad to hear that our software has helped your company with onsite contractor management! We know that its variety of features can be confusing at times - please don't hesitate to reach out to us again at support@tractionguest.com if there's any way we can help!

Eduard
Business Systems Analyst in USA
Elektrische/elektronische Fertigung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good product and even better customer service

4,0 vor 4 Jahren

Kommentare: If you can't do something out of the box or you are having some issue, the Traction team is very responsive and always willing and able to come up with a solution that meets your business requirements.

Vorteile:

Getting started is very easy, the product is very flexible, and the documentation and support is fantastic.

Nachteile:

The Experience Editor becomes laggy and difficult to use with long, branching experiences. Printing custom badges for different classes of visitor is clunky and requires some cleverness. The host upload seems to have some bugs.

Antwort von Sign In Enterprise

vor 4 Jahren

Hi Eduard - Thank you for leaving us a review. We appreciate your feedback! I'm glad to hear you enjoy how customisable our platform is and thank you for acknowledging our support. We're always happy to help our customers! I've shared your thoughts on the Experience Editor, with our Product team. This is an area of the app that we've had discussions about and are looking to improve on in the future. As for the Host uploads, if there are any issues that we can help you with there, please let us know and we'd be happy to set up a call to help with that! -Niall

Ryan
Security Manager in USA
Elektrische/elektronische Fertigung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Traction Guest Review

5,0 vor 4 Jahren

Kommentare: Very positive experience so far. Customer Service team is very attentive and helpful to all concerns.

Vorteile:

Ease of use and functionality. Ability to integrate to almost any other service. Host notifications. Contractor management.

Nachteile:

Lack of mobile application for management (website on mobile devices does not work very well). Inability to invite through gmail (so far). Inability for hosts to respond to text messages and acknowledge guest arrival.

Antwort von Sign In Enterprise

vor 4 Jahren

Hi Ryan, You've been a pleasure to work with and I'm happy that you've been able to explore and utilize the features throughout the platform to fit your needs. You'll be happy to know that we have plans for mobile and Gmail functionality coming soon. I have logged the ability for hosts to respond to arrival texts with our team. I really appreciated your feedback! -Jovito

Greg
Senior Director of Business Operations in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great product, great customer service, and great value for your money

5,0 vor 4 Jahren

Kommentare: It's taken our company to the next level with the visitor check in process allowing the front desk to manage it in a single pane of glass and also allows Marketing to capture the data they need.

Vorteile:

Features, functionality, and ease of use. Building out an experience in TractionGuest couldn't be any easier or straightforward.

Nachteile:

At this time I don't have any cons with the product or the company in general. I did my due diligence when selecting the product and they delivered as promised.

Antwort von Sign In Enterprise

vor 4 Jahren

Hi Greg, thank you for taking the time to write a review. It's great to hear that your experience with Traction Guest has been easy and straightforward! I'm looking forward to working with you again - please reach out if you have any questions! -Alim

Michael
IT Manager in USA
Luft- & Raumfahrt, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Product with Amazing Technical Support

5,0 vor 4 Jahren

Kommentare: From setup to going live has been a very straightforward process. Tech support is always available either on demand, or you can use the option to schedule a call at a specific time. Each time tech support has exceeded my expectations. The software is easy to learn how to use and the workflow of the experience can be customized very easily regardless of how many endpoints you have.

Vorteile:

Great customer support during the setup and after the go live. Software is extremely easy to use.

Nachteile:

I do not have any cons related to this software.

Antwort von Sign In Enterprise

vor 4 Jahren

Thank you for the review Michael! We're thrilled to hear that you've found the software easy to use and that setup has been smooth! Our support team remains happy to help any time in the future you need support from us again!

Toby
Owner in USA
Sport, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellence from start to finished product.

5,0 vor 3 Jahren

Kommentare: I was impressed with everyone on the team. The sales team was very responsive. I dealt with [SENSITIVE CONTENT HIDDEN]. [SENSITIVE CONTENT HIDDEN] on the Adoptions team was great getting me up and familiar with the platform. And I can't say enough about [SENSITIVE CONTENT HIDDEN] in Support. She is an amazing asset to Traction Guest. She has been incredibly responsive, even during off days and hours, as I worked within a deadline to go live. I couldn't have done it without her support.

Vorteile:

The platform is easy to navigate and customize with my brand. The product on the user end is clean and efficient. For many of our visitors, our Traction Guest touchless registration is their first interaction with our company. It is a very nice first impression.

Nachteile:

There are some glitches, some more significant than others. I encountered a major one while building my touchless platform. Service couldn't help so I had to start completely from scratch. Not great. There have also been a few hang-ups for our users.

Antwort von Sign In Enterprise

vor 3 Jahren

Thank you so much for taking the time to share this feedback with us Toby! Our team has enjoyed the opportunity to work with yours, and we're thrilled to hear that you've had such a positive experience with us so far! Any time you need our help again, please don't hesitate to reach out to us!

Bethany
Bethany
Executive Assistant and Office Manager in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent customer service and a company committed to evolving their product

5,0 vor 6 Jahren

Kommentare: I would highly recommend traction guest if you are looking for a guest management program. They have simplified the whole process to make it obtainable for anyone while looking professional and sharp. The staff are knowledge and incredible support. We have never used guest management programs before and we are thrilled with the innovation of Traction Guest.

Vorteile:

The program is very easy to use for guest and administration. Their tutorials and help links usually can resolve any problem that you may have. If you are still are confused on how to work something in the program, their staff is always readily available via email or a phone call. Our point of contact, Jovito, is always making sure we are doing well and satisfied with TG. He has been extremely helpful and patient with any questions we have and always very friendly. Within the first few months that we have been using TG, staff and guest have praised how efficient and professional it looks. We have seen updates in the program which shows that TG is committed to evolving and becoming better.

Nachteile:

We have been very satisfied from the very beginning implementation stage to now when it is running in full swing. We have had a few badge printing issues but that has nothing to do with TG itself but rather the printer company.

Antwort von Sign In Enterprise

vor 5 Jahren

Hi Bethany. Thank you for your review. Glad to hear your guest management process is now running smoothly. We're working on more tutorials for the many new features we released. Reach out if you have any questions!

Konstantin
Konstantin
Owner in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Not only is TractionGuest simple to use, but it is also the most customizable platform on the market

5,0 vor 6 Jahren

Kommentare: Seamless sign in process

Vorteile:

-Most important- The entire sign in process is customizable. You as a client, will be able to alter the system at your own discretion - The Admin GUI/ controls is thoroughly designed. You have full control of assigning different permissions to different user accounts as you see fit. For example, in our company (Unilever), we have accounts set for security, for management and for IT support (admin) - You can alter the sign in process per Ipad. No restrictions on buildings/company sites -Clean Dashboard Controls -Beautiful sign in application (for Ipad) -Great Customer Service -Dev teams are willing to work with you on your specific product requests -Lots of training available

Nachteile:

Not sure if this can even be considered negative, but what you are buying is just software. You will need to provide your own Ipad, stand and printer. With that said, you have the option to buy whatever fits your situation and are not bound by what the company is offering. Of course, TractionGuest support can help you find everything you need for the setup. (It's really simple!)

Antwort von Sign In Enterprise

vor 6 Jahren

Konstantin, thank you for your awesome review. We really appreciate it!

Andy
Foreign-Trade Zone Administrator in USA
Import und Export, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Foreign-Trade Zone Administrator

5,0 vor 7 Jahren

Kommentare: Site security compliance set forth by CBP is made possible and easy with this product.

Vorteile:

The customization of this product is amazing. Once you get the hang of how the software works you have so many options to make this work for your business. But beyond this Pro is the big one: the people behind the software. They are the ones that have made what we do with TractionGuest possible. When we have approached the team with our circumstance or a problem they have been very accommodating to help us in finding a solution. The fact that the team is continually growing and molding the possibilities and functionality of the software is amazing. I found my self several times approaching the team and asking for a solution for my problem, only to find out that the team was already at work for such a situation. A big shout out to the support team. The personal care that he took to ensure a smooth roll out for us was a great comfort. Thank you for the many emails, phone calls, demonstrations, and the considerations to our facility. Thank you!

Nachteile:

I understand that at present email is the only unique identifier available to save visitor information. However, we do get quite a bit of push back from drivers about using their emails. We have worked around this in many ways and have assured them that we will not spam their email accounts (we have disabled email notifications to visitors on most of our entrances). If another solution for a unique identifier could be presented this would be very helpful.

Antwort von Sign In Enterprise

vor 7 Jahren

Andy, you just made our day! Thank you for your awesome review. We really enjoy finding solutions to your challenges and will continue to grow our platform. Keep sharing your ideas - they are a great inspiration!

Miguel
Business Intelligence Analyst in USA
Staatsverwaltung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing Flexibility

5,0 vor 4 Jahren

Kommentare: Overall we are extremely satisfied with the product. We have been able to simplify the flow of over 1,000 visitors per month, notify the correct folks throughout the building, increase security and gain some meaningful data about our visitors. Their customer service is probably one of the best I have ever experience with any software company. Their product is pretty well documented which is very helpful. The product is actively being updated which improves performance and provides extra functionality. Updating the software is very easy.

Vorteile:

Flexibility - The software allows you to create your own visitor flows without coding knowledge or having to pay extra for custom flows like some other systems out there. The Editor is pretty easy to use and offers tons of options to create any type of flow.

Nachteile:

The per iPad pricing structure can be a bit limiting depending on your needs and budget.

Antwort von Sign In Enterprise

vor 4 Jahren

Hey Miguel, I really appreciate your feedback here. Your use-case touches on so many advanced aspects of the platform and seeing how you were able to easily implement it to set-up a psuedo-conditional experience was fantastic to see. It's been really helpful for me to mentally call back to your use-case when solutioning similar setups for other customers. I'm glad you've had a great experience with our team and we're looking forward to continuing working with you as more updates come down the line. Thanks!

Amber
Executive Coordinator/HR Coordinator in USA
Biotechnologie, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Traction Guest Review

4,0 vor 5 Jahren

Kommentare: The Traction Guest service team is very knowledgeable and a big help. This software is great for monitoring who is in the building at all times. It can also come in handy during an emergency situation, to ensure everyone is accounted for.

Vorteile:

This software is easy to set-up and maintain. The software captures pictures, names, company, phone and email addresses. This is a great way to track who is coming and going. Plus it remembers guest to make for an easy check-in for all your regulars. I also like that we can have guest sign any required documents at check-in.

Nachteile:

The memory of the software. If a guest has not signed in for a certain amount of time they will have to fill out all the information again.

Antwort von Sign In Enterprise

vor 5 Jahren

Thank you for the great review! We appreciate the feedback and are happy to see that you are utilizing some of the key features of the platform. Just to let you know, our Customer Success Team can extend the period further on the auto fill feature so visitors don't have to refill their in their information again. The team is always here to help! Please give us a call if you need anything. Thank you Joann

Mark
Application Development Director in USA
Automotive, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great App, Customer Service is Benchmark

5,0 vor 5 Jahren

Kommentare: It is true, Traction Guest has a great product. However, their strength is their people. They stay amazingly close to their customers. Not only do we receive pertinent updates via email, but they also follow-up personally, via phone & email. As a small company, new App deployments are always dreadful, as we just don't have resources to commit. We were shocked how Traction Guest personally walked us right through the process. First class organization.

Vorteile:

1) Ease of configuration, very flexible & quick to change. 2) Very Scalable 3) Wide range of potential uses 4) Training materials readily available, clear & concise 5) Traction Guest continues to add features and functionality.

Nachteile:

As a small-mid, privately owned company, there was really nothing that has been a "oh we wish it had this or that..." Hence, unfortunately (or fortunately) we really have nothing to offer in this area. It does what we need & way more. We probably are using 35% of it's total capability.

Antwort von Sign In Enterprise

vor 5 Jahren

Thank you for this awesome review. Working with you and your team has been such a pleasure. We really appreciate your feedback on our team - we pride ourselves in finding quality people who are passionate and driven. Keep an eye out for more awesome releases soon to come!

KRISTOPHER
Vice President in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing Customer Support

5,0 vor 4 Jahren

Kommentare: Amazing, their customer service is exceptional. We had a request regarding data transfer and they were so attentive and accomodating. We had multiple conference calls with Traction Guest where they invited multiple people from their team all working together to get it done. They constantly followed up with us to make sure our needs were met.

Vorteile:

How customizable it can be and the ability to push the data out in real time to our server/environment.

Nachteile:

Having to refresh the iPad when making some minor changes. The administration part of this is done offsite so sometimes it is difficult to get someone to refresh the iPad.

Antwort von Sign In Enterprise

vor 4 Jahren

Thank you so much for the review Kris! It's been a pleasure for our team to work with yours and ensure that we could address your company's needs. Worth noting is that our iPad app does an auto-refresh over wifi every 5 minutes. That'll pull in new updates that Admins make remotely. Any time you need additional support in the future, don't hesitate to reach out to us!

Amy
User Experience Engineer in USA
Öl & Energie, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Support

4,0 vor 3 Jahren

Kommentare: The experience has been very positive from ease of use to reliability.

Vorteile:

Support is always fantastic to work with.

Nachteile:

We have the ipad and printer setup on the secure wifi. Dealing with Networking to have the printer and iPad on the same network has been challenging. Being able to connect the printer directly to the iPad would be a huge improvement.

Antwort von Sign In Enterprise

vor 3 Jahren

Thank you so much for the review Amy! Our team has enjoyed working with yours. Printers can of course be tricky to work with - if it's worth considering on your end, bluetooth and LAN hard-wiring are worth considering if the printer model is a QL-820NWB! If you have any questions or would like guidance on setting that up, reach out to us at support@tractionguest.com or at +1 855 215 9508!

Tom
Manager of IT in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Traction Guest - Top Contender

5,0 vor 4 Jahren

Kommentare: Traction Guest will face all of our guests coming in the door. And we will start that experience in a positive way with a touch of high-tech. It will be a big part of the first impression. It will also generate some efficiencies in notifying users that they have a visitor.

Vorteile:

Traction Guest is designed with Business in mind. It has all the features we needed. Workflow-based configuration, flexible NDA (document signing) management, Active Directory friendly, customizable themes, good notifications (Email/SMS).

Nachteile:

Visitor Management is not easy. So Traction Guest has created a system to manage all the possibilities. So it takes a good deal of learning and understanding their product to put it into place. Badge design in the system could be greatly improved. The badge creation portion of the software is not quite as good as it could be. But I hear they are working on it.

Antwort von Sign In Enterprise

vor 4 Jahren

Hi Tom Thanks for all of the positive feedback! I'm glad to see you're taking advantage of so many features. We're always here to help, and that includes badge design! While we wait for an updated editor, don't hesitate to reach out to us with sketches or mock-ups of your ideal badge. We'll gladly help you put something together! -Alim

Jen
Executive Assistant in USA
Biotechnologie, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Awesome customer service advocate - Great tool

4,0 vor 7 Jahren

Kommentare: Allows our company to save money on a full time receptionist and allows for easier check in along with a nicer way to have guests notify employees of their arrival to our building

Vorteile:

I appreciate the ease of checking people into the system - from the back end the set up in the system is relatively easy once you walk through it with your CSA and I also like the various settings for each type of visitor. Love that you get an email and a text when someone arrives. The UI is easy and straight forward.

Nachteile:

There are bugs like with any software - Sometimes the notifications are slow to appear on email or text. I would be helpful if the software had a feature to let the guest know that the host has received a notification and will be with them in a few minutes. We've had a few hiccups with the DocuSign feature - I know that's not part of your software but maybe they could do an update on the integration? At times the visitor cant get past the DocuSign page and the system freezes for a few mins and wont let them complete the check in.

Antwort von Sign In Enterprise

vor 7 Jahren

Hi Jen. Thank you for your review! We like your suggestion on the guest notification once the host has acknowledged his arrival. We love getting ideas from our customers to further shape our roadmap. We'll give you a call to trouble shoot the DocuSign account there might be something we need to adjust.

Les
Executive Director of IT in USA
Lebensmittelproduktion, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Traction Guest has exceeded our Expectations!

5,0 vor 7 Jahren

Kommentare: We are a food manufacturing company that needed a better process for guests visiting our plant. We wanted to eliminate a manual sign-in sheet while still having signed NDA legal documents. With Traction Guest, this process was made simple and provided us with an experience level that exceeded our expectations. Based on the type of visit (Customer, Supplier, Job Interview, Delivery, Temporary Employee or Applying for a Job), Traction Guests guided experience processes the guest through several questions including signing a NDA legal document (which expires once a year) and notifies the visiting Hosts that the guest has arrived without front Office personnel interruption. And when it comes to supporting, the customer representatives were fantastic in the initial roll-out when it came to providing suggestions for improvement and any support issues that occurred. I look forward to more of our suggestions being put in place as I know this will enhance the product beyond belief.

Vorteile:

Very flexible in the experiences process

Nachteile:

Need more user allowed modifications for Themes and the ability to search visitors by date without the need to export the data.

Antwort von Sign In Enterprise

vor 7 Jahren

Thank you for your review, Les! Our team really enjoyed helping you get started and are glad to hear it is working so well. We will continue to improve our platform and will look into how we can make themes even more customizable. Really appreciate your ideas!

Jeff
Office Services Manager in Kanada
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to configure. Easy to use. Easy to look like a progressive company.

5,0 vor 7 Jahren

Kommentare: It makes us look like a progressive company with some tech savvy, instead of signing in guests on a clipboard and looking like a company stuck in the 1980s.

Vorteile:

Configurability is good. Traction is always improving functionality, so new releases are always full of new surprises. Almost every piece of feedback I've provided has been

Antwort von Sign In Enterprise

vor 7 Jahren

Hi Jeff. Thanks for your review. It's been great working with you for the past years! Make sure you keep passing on your ideas for more. PS. We love featuring your good-looking lobby on our homepage :)

Susan
SVP of IT in USA
Großhandel, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Visitor Management System!

5,0 vor 4 Jahren

Kommentare: Our company needed a more professional solution to check in and manage visitors. The solution provides a quick and flexible way to notify the host that a visitor is in the building.

Vorteile:

Ease of use, fast adoption, great customer support!

Nachteile:

Enhancement needed to capture and retain information about foreign guest. The software captures the information but our company needs it retained differently.

Antwort von Sign In Enterprise

vor 4 Jahren

Hi Susan Thanks for taking the time to write a review. I appreciate the positive feedback. I would love to hear more about the way you require foreign data to be retained. We may be able to come up with a solution for your company and at the very least, I can share your feedback with our Product team. I'll be in touch! -Alim

Tammy
Office Services Manager in USA
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Office Services Manager

5,0 vor 4 Jahren

Kommentare: Traction has met our need to confidentially register all office visitors.

Vorteile:

This product is great. We are able to customize the experiences to fit all types of office visitors and vendors.

Nachteile:

It can take a good amount of time to customize some experience paths for visitors and/or vendor registration.

Antwort von Sign In Enterprise

vor 4 Jahren

Hi Tammy, I'm happy to hear that you've been able to alter your experience to meet your different use-cases. Thank you for your thoughts. The experience editor can definitely take some time to set-up for more complex use-cases, so we've got big plans for it in the future. Stay tuned!

Mitch
Support Center Technician in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Visitors remark on how easy and cool this product is to use!

5,0 vor 6 Jahren

Vorteile:

Ease of Interface for guests Pre-registration makes signing in for the first time much easier The QR codes provide a fast registration experience and quick sign out process Customized workflow allows you to build the product around your company needs DocuSign linkage allows for a seamless NDA experience

Nachteile:

Black and white photographs are better, but still a little grainy Need to be able to have the receptionist reprint the badge

Antwort von Sign In Enterprise

vor 6 Jahren

Hi Mitch. Thanks for your review! By the way, you can add the option for visitors to reprint badges. Have a look on our Knowledge Base for more details or drop us a note for help! Our latest release also increased the photo quality and will always continue to enhance the badging experience. Have a great weekend!

Walt
Facilities coordinator,Security supervisor in USA
Biotechnologie, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer Success Advocate

5,0 vor 3 Jahren

Vorteile:

How easy and convenient to work every day, and the support that provides support when you need it

Nachteile:

My company has no plans to change sofwert

Antwort von Sign In Enterprise

vor 3 Jahren

Thanks for the review Walt! My team enjoys helping your company any time it's needed and any way we can, and that will never change. Any time we can be of assistance again, don't hesitate to give us a shout!

Emma
Administrative Assistant in Kanada
Vorstandsbüro, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A great addition to our company

5,0 vor 4 Jahren

Kommentare: We love being able to better track what building our guests are in at all times! The customer service we receive from the Traction Guest is beyond my expectations. They are personable and ever so helpful!

Vorteile:

We love the flexibility the program provides and that we can design the guests experience to our liking. We have it in several locations, and it's easy to manage from the comfort of my desk without having to travel to the different locations.

Nachteile:

The thing we like least is having to get everyone's email address. We aren't able to leave the auto-populate on due to privacy issues.

Antwort von Sign In Enterprise

vor 4 Jahren

Emma, it's been wonderful working with you and it's been great seeing how you've adapted your experience as you've worked through your use-cases. I love hearing how you've been able to manage your locations with ease, so I'm glad we've been able to provide that functionality for you. While email is our unique identifier, we're always looking for ways to improve the visitor experience. I'll share your feedback with our team. Thank you! -Jovito