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6Storage ist am besten geeignet für Betreiber mit einer oder mehreren Niederlassungen, die Onlinezahlungen und Anmietungen verwalten möchten.
Every time I have had an issue I just call him and he not only explains how to do what I need done but takes care of it for me.
One of my few gripes is that the SMS messages are not truly two way.
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Nutzerbewertungen filtern (90)
6Storage's customer service - impeccable - always available and willing to assist our needs.
Vorteile:
Automation - invoices sent prior to billing date. Many beneficial features - 6Storage is constantly improving features which make our staff's job easier to keep accurate accounting and effective communication with our tenants. Communication - 6Storage is always available 24/7 and they collaborate with their entire versatile staff to solve our issues within a very reasonable time period and with grace. They are always courteous and patient and they never give up in solving our needs. Alen heads up the sales & tech support team and has been very helpful in educating us on the use of the program including one on one personal tutorials in real time. He cares, understands our needs and proves it by following through with every request and in a timely manner.
Nachteile:
Program runs a little slow but I partially blame that on we American's being impatient. Also, some features take several steps to get the job done - but the job does get done so I can't complain.
Antwort von 6Storage
vor 7 Jahren
Thank you so much for your kind words, Susan. We really appreciate you taking the time out to share your experience with us and we agree, Alen is truly a gem to have on our team! We are glad to know that the automation process makes the job easier, also we count ourselves lucky for customers like you. We will optimize the speed within 3 seconds, as it has an average of 5 seconds.
Pros and Cons
Kommentare: I am very please with the S/W and I am looking forward to version 2 once merging is complete.
Vorteile:
It's ease of navigating around the program. It covers almost all the features needed to run the business. it was easy for a temp worker to pick it up and use while I was gone. I love the email report. It has come in very very handy. Also, the price in good.
Nachteile:
I would like the discounts to be easier to use. There needs to be allot more reports. Reports are essential. All this data going in and no way of seeing it. One that comes to mind is marketing. It would be useful to see how customers found us. It would be nice to be able to create more reminders like to remind me (not the customer) when a discount is going to end. I should be able to tell it, like other reminders, how many days to report to me. I wish transfers would only transfer the tenant from one stall to another and not recalculate anything especially if the rate did not change. It should simply move it.
Antwort von 6Storage
vor 3 Jahren
Thanks for the rating, Dave. We really appreciate it! We have noted your comment on the reports. We will work on the same.
Dawson Road Mini Storage
Kommentare: So far, so good
Vorteile:
Ease to use, payments process is simple and fast
Nachteile:
So far there is nothing that I use that I do not like
Antwort von 6Storage
vor 3 Jahren
Thank you for the positive feedback, Jan!
In Betracht gezogene Alternativen:
Great Software. Makes running my business easier.
Kommentare: Overall great experience. Really love of the software makes our jobs simpler and ultimately allows us to time growing the business vs. spending time on the day to day.
Vorteile:
The biggest advantages of this software are automation, website integration, and easy if use.
Nachteile:
Customer management is something I think needs improving. I talk to leads on the phone and I want to be able to record notes about the call. I would also like the ability to have people update information. We have a lot of people that fill out the request forms but don't fill out all the information.
First choice for self storage management
Kommentare: Our overall experience is a positive one and we can highly recommend this product for anyone setting up a self storage business.
Vorteile:
Excellent support 24/7 takes the stress out of storage management. The programme is easy to use.
Nachteile:
The ¨leads¨ section doesn't work for me.
Antwort von 6Storage
vor 3 Jahren
Thanks for the 5-star rating, Gail. We're very grateful for customers like you!
In Betracht gezogene Alternativen:
Perfect solution for our needs
Kommentare: 6Storage has an incredible customer service - available 24/7 by chat. They keep improving their software with new updates/new functions quite often. They have even implemented a few functions for us that we asked them to include - at no cost. We are looking forward to using 6storage for many years to come.
Vorteile:
Great customer service, easy to use software.
Nachteile:
No support for mobile (at least so far).
Antwort von 6Storage
vor 5 Jahren
Thanks for cheering us Dag! We're continuously improving and we're happy to have someone like you with us.
Good
Kommentare: I have always received good service. I have always been answered when I need help.
Vorteile:
Contract management. I would like a little improvement on this. Good if we could make a change to the saved dates, for example. Sometimes there was a problem when the invoice dates did not match. For example, February is 28 days or 29 days.
Nachteile:
Inelasticity of the bill to the country-specific need.
Antwort von 6Storage
vor 3 Jahren
Thank you for your comment Tiina. We have noted your feedback. Glad to hear that you're happy with our support!
Consistent 6Storage User - Highly recommend program
Kommentare: It has been a great overall experience. Working with the technicians/IT personnel on the program has been easy to work with, with quick feedback times. I have not regret my decision in using this software. High recommend it to new first time storage facility owners
Vorteile:
What I like the most about the software is the simplicity in doing task on the software in the sense that I am able to create and send invoices at the touch of a button and within in a short period of time.
Nachteile:
If the software had an app version for phones and iPads/tablets, that would be greatly appreciated
Great Product, Great Support, Great Value
Kommentare: Great people to work with - always responsive!
Vorteile:
We were able to convert a process that was completely paper-based to the 6storage software very easily especially with the great support provided by the 6storage team. Our customers love the fact that they can now manage and pay their account online without having to make a trip to our office!
Nachteile:
There are a lot of different ways to do what is essentially the same thing - it can be confusing at times, especially when the user is not computer savvy.
Antwort von 6Storage
vor 4 Jahren
Thank you for the positive words - its so good to be responsive and listen to someone isn't it. Yes, any facility using excel sheets or other time-consuming workflows can switch to 6Storage, a self-storage management software. You can always reach our 24x7 support for help, especially if you are not computer savvy.
Good and getting even better.
Vorteile:
Stable software which includes everything you can possibly need for your self storage business. I am using it for more than 8 months and I am satisfied. The customer support is great and every inquiry I have is resolved within a few hours.
Nachteile:
We are using Cyrillic alphabet and it was a little bit hard to adapt and translate everything. Still some features in the invoices are still in English.
Antwort von 6Storage
vor 7 Jahren
Thanks for the awesome review, Dimitar! We work hard to maintain the stability of the software and to meet expectations. We¿re happy to hear that we hit the mark for you. We can translate everything in native language for all documents. Kindly drop in details to support@6storage.com, we will work on it.
Functional and affordable
Kommentare: My goal is to automate more payments and tenant correspondence. I would like customers to setup automatic monthly payments, and for invoices and late notices to be automatically sent as needed. I would also like gate access to be integrated and revoked when I tenant is late. 6Storage has helped me reach some of these goals, and we are working together to accomplish them all.
Vorteile:
I love the price and the excellent customer service. The 6storage team is very responsive and thorough. The price is very competitive and the software seems to have much of the same functions as the competitors. The software is adaptable and the team seems happy to help with individual solutions for my specific needs. I still have not integrated with out gate system, but hope to soon.
Nachteile:
I occasionally encounter bugs in the software. Usually minor issues that are resolved quickly, but they can be annoying when I don't have much time. I also found that some of the GUI is not as intuitive as I would have liked. There is more of a learning curve than I expected, but that is likely true for any software. I am only passively managing one facility and 6storage is quite sufficient for that. Some things were not as automated as I had hoped, but the team has helped me with that too.
Antwort von 6Storage
vor 6 Jahren
Wow, I was amazed by your brief compliments on our software and thanks much for taking the time to list down your good and bad experiences. We do admit that there's a learning curve involved and that's why we offer exclusive support all the time to help you through that. And as you desire we always do aim to offer much more automation to the system for FREE all the time. You¿re the best, Jessica. Thank you again for sharing such a positive experience. It means the world to us.
62Bypass Mini/RV storage 6Storage rocks!
Kommentare: I searched for several weeks for a usable mini storage option and tried several top rated programs. I came across 6STORAGE after almost picking a company I wasn't really happy with. 6Storage gave me a fully working test drive at no cost for 60 days! I didn't even have it two weeks and was ready to purchase. If you are reading this please give this software a try or visit our site and I will be happy to answer questions for you. This software has made my life so much easier! Way to go 6Storage and Thank you for all your help! I'll be a long time customer~! Customer support is the super helpful and has help me with any problems I have had. Thank you!
Vorteile:
The software is very easy to navigate and works great with my current setup. It is easy to add more units as your facility grows! The customer service is A+ there is always someone there to help you and no waiting on hold, just login and start a chat and if they can't answer the question you get a call back very quickly! The report section gives you detail reports about nearly every aspect of your business! Very affordable!
Nachteile:
There are some TIMEZONE updates that need fixing, but rest assured they are being addressed! It would be nice to have an APP for your phone, but it still comes up, just a little hard to navigate.
6storage overall review
Vorteile:
The customer service. It is outstanding. Also it is easy for the tenants to rent a unit.
Nachteile:
The retro look, i would like an updated look.
Antwort von 6Storage
vor 3 Jahren
Hello Peter, Thanks much for your valuable feedback. We really appreciate you taking the time out to share your experience with 6Storage.
6storage hands down has the most superior support of any software that I have used!
Kommentare: Tracking tenants, who is in what space... and collections who owes what... which also always consistent posting of monthly rents and late fees.. The support allows me to get answers immediately no matter what time of day or which day I happen to need them. All around we are so thankful that we choose 6storage to be our property management program!!
Vorteile:
The ease of use, and how helpful it is for me in my daily tasks. For our company it has allowed us to get complete organization with our tenants, via tracking, communications, deposits just 100% is truly a blessing to us!! Besides the wonderful user friendly software the support has been unbelievable. They held our hands during set up, and have to continued to graciously help us with ANY questions or concerned that we have. We can not say enough positive words in regards to 6storage.
Nachteile:
The only thing that would work better for us is if a tenants email is originally set up with some type of mistake we do not get a notice of returned email allowing us to correct our mistake and resend until a tenant brings it to our attention. It would be nice if there was some type of failure notice.
Antwort von 6Storage
vor 6 Jahren
Thanks much Zelda for your lovely note. I so appreciate you taking the time to share your experience on the software and our team. We are happy to say that we just launched a new feature, where you could track all emails that you send to your tenants. That's right "Email Activity" helps you understand if the mail was delivered, opened, bounced and much more; Hoping this helps you best!
Reliable and flexible Self Storage software
Kommentare: Our overall experience is very good. The flexibility and focus on customer service stands out as a huge advantage in choosing 6Storage.
Vorteile:
The product is very easy to use and supports all the functionality we need. 6Storage helped us build an integration to an access control system enabling us to run sites unmanned which was a high priority for us.
Nachteile:
At first some reports was missing for integration with our finance but 6Storage showed great flexibility and helped us customize the reports we needed.
Antwort von 6Storage
vor 3 Jahren
Thanks for the awesome review, Rune! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. We would love to continue providing great service to awesome clients like you.
6Storage Review
Kommentare: Fantastic. We have a great relationship with everyone there. [SENSITIVE CONTENT]. Everyone that we encounter at 6Storage has been very personal, pleasant to work with, and most of all, dedicated to making the product work for their customers.
Vorteile:
Its ease of use. Additionally, the customer support is wonderful!!!!
Nachteile:
I can't complain!!!!! There is no software that does everything that every customer wants. But 6Storage will always work with customers to AND take their feedback to help improve. It is wonderful to see this commitment to a service.
Antwort von 6Storage
vor 3 Jahren
Your review means a lot to us, Curran. It lets us know we're on the right track!
6Storage
Kommentare: Very good
Vorteile:
Ease of use good range of features and customisation
Nachteile:
Cannot merge invoices of customers that have multiple units
Antwort von 6Storage
vor 3 Jahren
Hi Richard! Thanks for your feedback, we will continue to work for the merged leases in V2 with multiple units.
6 Storage
Kommentare: My overall experience has been great with 6 Storage.
Vorteile:
the team is constantly adding features. Support is very responsive and can step you through how to do things when you are stuck. I have found that even the more difficult issues have been resolved within a business day. Support hours are fantastic. It seems there is always someone available in Chat. Fully automated invoicing and credit card charges are great. The system attempts to charge every day until payment is made.
Nachteile:
Initially it lacked gate support - that is now resolved. Would prefer that email (invoices etc) references to 6 storage
Antwort von 6Storage
vor 6 Jahren
Thanks much for your valuable time in reviewing us and good to hear that you're pretty happy with our 24/7 support, automated invoice & payment system. We always value our customer needs. Brought more integrations and a lot more on our road map.
Great support and scalability
Kommentare: Solves all the problems we have around the management of our two facilities
Vorteile:
The cost-effectiveness and 24/7 support is great
Nachteile:
Integration into EU accounting software is currently under development
Antwort von 6Storage
vor 5 Jahren
Thank you Peter.
Great software
Kommentare: I am becoming more love into 6storage
Vorteile:
very useful and easy to manage. It is very visual and friendly graphics.
Nachteile:
Missing to connect with AFIP Dpt. from Argentina to make the invoice with QR made by AFIP.
Antwort von 6Storage
vor 3 Jahren
Thank you so much for the review Pablo and I am happy to work with you.
6storage
Kommentare: satisfactory
Vorteile:
6storage software overall functionality is perfect
Nachteile:
6storage should try and include sitemap in the client booking page
Antwort von 6Storage
vor 3 Jahren
Hello Tosin, Thanks for sharing your ratings with us. We look forward to serve you better.
6storage
Kommentare: I only used for six months, but is so easy to learn and support was there for me any for any question, they were really professional and so kind when I called them more than one with the same problem, they make a job really easy since I was new on the storage business.
Vorteile:
Easy access and very user friendly, the comments to communicate with other team members, and the fact that I was able to load documents is great.
Nachteile:
Go back keys some times did not work in the way that they supposed to work. ( minimum impact on my day to day tasks)
Antwort von 6Storage
vor 5 Jahren
Thanks for the comment, Lucia. It was great having you for those 6 months while you were in charge of the facility. We're also glad the new facility manager is having a good time with us!
6storage review
Vorteile:
The support team is extremely helpful. It is easy to use after a learning how to use it and once you understand the programming. Online tutorials are there to walk you through any steps that might challenge you. If you make a mistake, the support team can help you fix it.
Nachteile:
Only downside is it takes a little longer than I would like when it loads from one page to the next, but this really isn't a huge negative.
Antwort von 6Storage
vor 5 Jahren
Thank you for your comment. We're working on improving the performance. Our support team is available 24/7 on chat/email/calls and we're glad you find us helpful and reliable.
For the price this is the best software you can buy to manage storage units. Very impressive.
Kommentare: It simplifies the management of our hundreds of storage units.
Vorteile:
Simplicity of being able to manage our storage units with one software package. The customer support is also second to none.
Nachteile:
I have no complaints at this time as each time I have contact the company about issues with the software they have corrected the issues.
Antwort von 6Storage
vor 6 Jahren
Thanks for the awesome review, Brian! We work hard to meet expectations like yours, and we¿re happy to hear we hit the mark for you. We've always welcomed open suggestions and thoughts from clients as it's been proved to work out the best for our entire clientele. We¿d love to continue providing great service to awesome clients like you.
Excellent, and an incredible value. A seamless transition from PayPal that will save us thousands.
Vorteile:
-The software is easy to use, and will be very significant in helping our business grow. some of the most helpful people I have ever encountered. The value really seems too good to be true. The support in creating the website and getting the software setup was second-to-none, and transitioning our payments from paypal (saving us at least 1% on all transactions) was seamless.
Antwort von 6Storage
vor 7 Jahren
Thank you for the positive feedback Baylor.We really appreciate you taking the time out to share your experience with 6Storage. Our team is more than happy that 6Storage helped you to save thousands from online transactions.