SynergySuite Erfahrungen

Über SynergySuite

The best all-in-one, back-of-house platform for multi-unit restaurants, to manage inventory, scheduling, ops, HR, food safety and more!

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Vorteile:

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Nachteile:

Nicht verfügbar

Bewertungen zu SynergySuite

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,6/10

SynergySuite hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 7 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (7)

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Nutzerbewertungen filtern (7)

Les
Stock Control Manager in Irland
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Fitzgerald Group

5,0 vor 6 Jahren

Kommentare: With multiple pubs and restaurants in different locations, it was difficult to account for inventory and manage our supply chain on a location-by-location basis. SynergySuite's inventory and purchasing software immediately changed this for us. The live inventory tracking kept us updated on the status of every location, and allowed for us to forecast and communicate our needs with suppliers. Would highly recommend this software to restaurants struggling to keep inventory straight. Working with Niall and his team of professionals has been a pleasure. I would be delighted to recommend Synergy and would welcome any queries from any potential new customers.

Vorteile:

Being cloud based it is accessible from anywhere. Live information allows me to monitor the performance of our business' 24/7. The capabilities of the system to allow my team and I to build any report we need to analyse our business is superb.

Nachteile:

None

Antwort von SynergySuite

vor 4 Monaten

Thank you so much for the review Les, we really appreciate the feedback!

Verifizierter Rezensent
VP of Innovation in UK
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software that helped us scale our business fast

4,0 vor 4 Jahren

Vorteile:

The software was easy to deploy at new sites. It is cloud based so have regular updates. The team are flexible, attentive and look to help out where they can. Staff could easily be trained and understand the software. The software was really flexible and helped us sclae our bsuienss from 5 to 70 sites.

Nachteile:

Our SKU profile is quite unique as we have a huge range of rapidly changing rpoducts, otfen hundreds each week. Sometime the volume of SKU maintainace could be an issue and could slow the system down.

Antwort von SynergySuite

vor 4 Monaten

Thank you for your review! It's always good to hear feedback from our clients.

Ellen
Franchisee in USA
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

New SynergySuite user

4,0 vor 4 Monaten

Kommentare: Initial set up was easy. Learning my way around the features was easy. Entering and managing employees is very easy to do. I would like more instructions on details of using the different elements

Vorteile:

East to set up and navigate The integration with the schedule feature and our POS system was easy

Nachteile:

There are many features we do not need to use. Many preset reports we do not need. The information we would like to have emailed as a daily report is not yet available to us

Antwort von SynergySuite

vor 4 Monaten

Hi Ellen, thank you so much for your feedback! I'd love to hear more about why you are less inclined to recommend us, to see if there's more we can do to make things run smoother for your team. Thank you for being one of our valued customers!

John
Owner in USA
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Vital software for our restaurants' operations

5,0 vor 6 Jahren

Kommentare: Synergysuite is essential to our business. It streamlines our rostering and payroll services. It keeps our stock under control and streamlines all the financial functions for the business. It's flexible and adapts to our business.

Antwort von SynergySuite

vor 4 Monaten

Hi John, thanks for the awesome review! Happy to hear SynergySuite adapted so well to your business!

Noel
Operations Director in UK
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Huge savings & control across my business

5,0 vor 4 Jahren

Vorteile:

The App development has really helped our Management team control there wages & stay on top of costs

Nachteile:

When working from the web based roster you cant add comments for payroll

Antwort von SynergySuite

vor 4 Monaten

Thank you so much for your response Noel, we really appreciate your feedback and kind words!

Dano
Owner in USA
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy and Effective

5,0 vor 4 Monaten

Kommentare: It is so much easier for us to identify waste and control our usage of all ingredients and goods with this tool.

Vorteile:

The product is very easy to learn and use, which is great for our managers.

Nachteile:

Integration with our existing process was not possible. Started from scratch.

Antwort von SynergySuite

vor 4 Monaten

Thank you Dano for the review! We very much appreciate your feedback!

Simon
COO in USA
Essen & Trinken, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great service for any restaurant!

5,0 vor 6 Jahren

Kommentare: We implemented all the modules and couldn't be happier. We've been able to cut wasteful labor costs with automated timesheets and by taking advantage of the labor forecasting feature. The software has been incredibly positive for our company and we've started rolling it out to all our locations.

Antwort von SynergySuite

vor 4 Monaten

Thank you for the review Simon! Great to hear that using our time and attendance module has helped you cut costs!