A well-oiled machine

Bewertet am 1.3.2019
John M.
General Manager
Verpackung und Container, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Terrific company culture. I'm not a techie, and they're able to explain things so I understand what's going on and how it impacts my business. They are open to developing a true partnership - a two-way partnership; whereby they begin to understand and be able to interpret my needs. Still learning additional ways the system can help improve my operations after about a year - and that's a good thing.

Vorteile: Functionally proficient in all aspects of IMS.
User interface and workflow is very intuitive.
Customer support and communications like working with my next-door-neighbor (6 states away).
Resolved numerous problems I didn't even know I had.

Nachteile: Install is remote. Not necessarily a bad thing, but it's like cliff diving - only exciting AFTER you live.
Some (probably to be expected) tweaks necessary throughout full onboarding process.

Custom Android App

Bewertet am 11.10.2019
Ariel D.
Database Administrator
Einzelhandel, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Flow Trac has been responsive, effective, and delivers the results we need.

Vorteile: Flow Trac has recently taken over a custom application done by another developer. The application is great as it was designed to meet our very specific operational needs. Flow Trac has reverse-engineered this solution, allowing them to further customize the program as our needs evolve.

Nachteile: IT Scriptnet, the platform on which this program is built, is not a very well documented scripting language.

Upgrade from our previous system

Bewertet am 6.3.2019
Adam W.
VP Of Operations
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great company that really works with you to get what you need. This system has really helped us upgrade our inventory and accounting.

Vorteile: FT is a great inventory system management tool. This syncs easily with QuickBooks and you can customize it to make it what you want. We were using an ancient system which made keeping tracking of inventory difficult but with FT, we have been able to get inventory accurate.

Nachteile: There are some steps which aren't very intuitive at first but after a little bit of time spent in the system you start to get the hang of it.

Safety and Quality Improvements

Bewertet am 16.10.2019
Kelly K.
Transportation Supervisor
Chemikalien, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: This software was easily customizable to fit our needs. We're able to do a three-way scan to match up deliveries to help avoid major safety and quality incidents.

Nachteile: The software was customized to my company, so it's been a successful tool for us.

Utilization of FLOWTRAC

Bewertet am 26.5.2016
Mel K.
Office Manager
Paket- & Frachtlieferung
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4.5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It provides us with a direct connect in conveying our programming needs to FLOW. It also enables the requestor to include others in communications regarding both issues, status, and follow-up.

Nachteile: not applicable....the product works well as a communication portal to our vendor.

Product Review

Bewertet am 17.10.2019
Brent S.
Treasurer
Landwirtschaft, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Everyone that we worked with from first speaking to the owner of FlowTrac to get the general understanding of the software to the employees modifying the software to fit my application to implementation was flawless.

Vorteile: The ability to practically implement the software from ground zero with a bit of modification on the side of FlowTrac. The build and implementation of the software was flawless. This software took place of another system that we were using and outperforms by leaps.

Nachteile: Mobile software seems to be a bit slower while using a scan system, however, in time it has already worked itself out with employees getting used to a change.

Easy

Bewertet am 8.6.2018
Ebonie E.
Desktop support
Einzelhandel, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like this product is easy to understand and work! They made it something that you can just pull up and work it without having much experience with it.

Nachteile: I dont like how it kind of glitches sometimes. Also i dont like how when you need to search for something it takes it a while to pull up

Asset Inventory RFID Conversion

Bewertet am 26.5.2016
Brian G.
IT Director
Grundschul- & Sekundarbildung
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
4.5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: FlowTrac customized their program to work for our organization. With their help, we have taken a very time consuming process and minimized the effort needed to account for our schools inventory. We have achieved accuracy and efficiency in a process that was the largest source of frustration and anxiety for our staff.

Nachteile: They use JIRA for communication. This is an effective tool for tracking projects, but it was a little more difficult to express what needed to be customized.

We made it fit our company

Bewertet am 23.5.2016
Mark V.
Director of Operations
Paket- & Frachtlieferung
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Really like the flexibility and custom ability of the Flowtrac software.

Nachteile: I was putting in a lot of request for new work and it took a bit to get enough people on my project.

Conversion Wasn't a Nightmare

Bewertet am 6.6.2016
Dean H.
President
Medienproduktion
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Quality product, easy to use, knowledgeable personnel that you feel they know you and your business

Nachteile: Have not always been successful using the support ticket system

Say "Yes" to FlowTrac

Bewertet am 8.9.2018
Jenna W.
Owner
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I love this software for inventory management. It's easily customizable and very user-friendly. Their are many great features for all company types and the support team is wonderful.

Nachteile: I've dealt with a little bit of lagging and a glitch or two, but for the most part FlowTrac's overall software is great.

User-friendly system and speedy customer service

Bewertet am 25.5.2016
Kari W.
Volunteer Coordinator
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: After months of working with FlowTrac to build our registration system for The Salvation Army's Angel Tree Program, we are extremely pleased with the final results. The system is user friendly, all-inclusive of everything we need, and leaps and bounds above our previous system. The program saved us so much time and energy and our stress levels were significantly decreased during Angel Tree season! The team at FlowTrac constantly gave us peace of mind whenever we were concerned about various aspects of the system and made sure everything functioned as needed, even when there were tight deadlines. They were quick to offer suggestions to improve the site and were eager to make the system the best it could be. All in all, FlowTrac and the system they created met our high expectations and we would gladly recommend other companies to work with them as well.

FlowTrac Inventory tracking software

Bewertet am 25.5.2016
Mick S.
IT Director
Einzelhandel
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Flexibility and robustness. The product can easily be customized to fit your specific needs and give you all the inventory tracking information you need to manage movement and status.

Nachteile: Not to be too biased but there in nothing to dislike.

Great Cloud-based Inventory Tool

Bewertet am 25.5.2016
Don P.
Regulatory Affairs Manager
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Tim Plastics makes approximately one million bottles every day ranging from 1 ounce to 2 gallon. The rapid growth of our business had overwhelmed the ability of our existing systems to keep-up. We needed a system to manage order entry, production, inventory, and outgoing shipments at our multiple locations. Since many of our bottles are used for pharmaceutical or food packaging we must maintain very accurate shipping records and provide detailed paperwork.
Flowtrac gives us the ability to track orders, production needs, inventory, and outgoing shipments. The system generates all the detailed paperwork required for any shipment. We are able to know exactly where every bottle we produce has been shipped. The data on Flowtrac also allows us to track customer trends and better understand where our business is going.

Versatile Product & Good Value For Mid-Market

Bewertet am 17.6.2016
Boris T.
Principal - Investments & Operations
Automotive
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4.5 / 5
Eigenschaften & Funktionalitäten
4.5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Flexibility of the platform and customer support team on discussing new changes.

Nachteile: Time to completion for individual tasks depending on staffing availability. The help system is not well-developed and need to learn through webinars and sessions with FT staff or on your own.

Custom development and implementation of comprehensive business operating system

Bewertet am 25.5.2016
Jeff M.
Managing Founder
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Flowtrac has always delivered on all commitments and, as our business has grown and evolved, allowed us to customize new solutions to further grow our business. Flowtrac's expertise in inventory, bar code and mobility solutions has benefitted our company with efficient implementation of a top-notch and scalable backroom operating system including inventory management, tracking, fulfillment, accounting and reporting. Our company is highly responsive and able to take on new customer opportunities with confidence knowing we have outstanding IT and development resources from Flowtrac.

Long time customer

Bewertet am 3.6.2016
Marsha C.
CFO
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Our company has been with Flow since 1996 and we have referred them to several of our customers. They continue to grow and change as we continue to grow and change. Their custom work puts them many steps ahead of the other software programs developed for our industry. Flow has never failed to produce the programming to handle our issues as we have grown, and makes suggestions for improvements that prove to be invaluable. I would refer Flowtrac to a customer or friend without reservation.

Easy to access multiple screens/modules

Bewertet am 27.5.2016
Michelle T.
Materials Manager
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: This software is great! You are able to access so many programs with a click of a button. Orders are linked from beginning to end. End of month processing takes minutes vs hours. Highly recommend this software/company. You will not be sorry!!!

Fast, easy, and friendly !

Bewertet am 25.5.2016
Alisha A.
QA Manager
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: System works great, sales on my end is much easier. I have good history at my fingertips. I like the traceability when customer calls in, all info is ready and available in seconds.

Virginia Marble inventory collection software

Bewertet am 3.10.2019
Ken B.
IT Manager
Baumaterial, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were using a system that was very old and required many steps to record our physical inventory every month. With the new FlowTrac application we now have a process that is simple and functional. The development team at FlowTrac listened to what we were doing and quickly zeroed in on what was needed. They didn't try to sell us extras that we didn't need but did suggest things that may help us. The programmers understood what we needed added or changed and completed the tasks quickly.

Vorteile: 1- Easy of use.
2- Advise received from the FlowTrac team.
3- Quick turn around on requested additions and changes.

Nachteile: The software was written to our specifications, so there is nothing I disliked about the software.