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Über Benchmark Gensuite EHS

Benchmark ESG Audit Management Software vereinfacht Inspektionen, die Einhaltung von Vorschriften, Folgeprozesse und Korrekturmaßnahmen.

Erfahre mehr über Benchmark Gensuite EHS

Vorteile:

It also provides a cost effective step into the digital system space without investing in elements that the business is not yet ready for.

Nachteile:

It is overwhelming to an individual and many times you can get lost in the software because it isn’t intuitive.

Bewertungen zu Benchmark Gensuite EHS

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,9
Kundenservice
4,4
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

8,4/10

Benchmark Gensuite EHS hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 81 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (81)

Rob
Rob
EHS Director (Amazon Account) in USA
Verifizierter Nutzer auf LinkedIn
Fluggesellschaften/Luftfahrt, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Provides comprehensive visibility across a geographically challenging portfolio.

5,0 vor 6 Jahren

Vorteile:

As a fast-growing company with multiple sites, Gensuite enables us to see critical EHS data from afar. The best thing about Gensuite is that it is user-friendly for our team, encouraging accurate reporting and data from our front line users through intuitive interfaces. We receive great data from Gensuite, and to me, that's what matters most in EHS software.

Nachteile:

One of the challenges we face using Gensuite is that we have to operate as a third-party contractor for another company that uses Gensuite requiring us to input data separately between both instances. To overcome this challenge, I suggest offering flexible EHS data integrations when operating as a third-party contractor.

Antwort von Benchmark Gensuite

vor 6 Jahren

Thanks for the awesome review, Rob! We work hard to meet expectation like yours, and we¿re happy to hear we hit the mark for you. We count ourselves luck for customers like you and truly do appreciate the suggestion for improvement. Gensuite foresees the next generation of compliance and management software integrating with various frontier technologies to connect workforce and management systems. We remain committed to working with Amazon to further enhance our capabilities. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

James
EHS Director in USA
Medizinische Geräte, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

This is the best platform overall for features, functionality, and value.

5,0 vor 2 Jahren

Kommentare: Overall, this software makes managing EHS easier, and I have used other symptoms where I wanted to pull my hair out. Benchmark is the best. It's not the cheapest, but neither is it the most expensive. This is the best platform overall for features, functionality, and value.

Vorteile:

The software is intuitive, easy to use, and when I introduced it to Supervisors for use, even they agreed and love it!

Nachteile:

Love the software - it's too bad HR Integration and Single Sign On are add-ons.

In Betracht gezogene Alternativen: EHS Software und ETQ Reliance

Warum Benchmark Gensuite EHS gewählt wurde: Truthfully, I am a former Benchmark (Gensuite) user. And at this brand-new company, we started with Benchmark. The company I left was using ETQ reliance and I thought that ETQ was not intuitive nor user friendly. I tried to fairly compare all these options, and ultimately found Benchmark was the best.

Zuvor genutzte Software: EHS Software und ETQ Reliance

Gründe für den Wechsel zu Benchmark Gensuite EHS: Same as above.

Denise
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Powerful, but inflexible

3,0 vor 7 Jahren

Kommentare: The biggest complaint I hear from NBCU users is that Gensuite does not provide consistent and reliable data or perform as expected.

Gensuite has the ability to manage a huge volume of data, and makes it possible to extract and analyze that data. Having said that, I often hear from users that the software is not very user friendly, and many employees frequently struggle with it. There are many features that you think the application would provide'that are just are not there. My company has spent thousands on custom programming with Gensuite, and then had to spend thousands more to try to get it to perform in a manner that is useable to the field workers. I am speaking specifically of the Mobile products. NBCU has spent over $100,000 so field personnel can conduct inspections while in the field'.so far these products have not worked in a consistent manner. This is frustrating to many workers that after struggling to get the apps to work, now refuse to use the mobile apps at all. Gensuite is a good basic system, but many features that you think the application would provide just are not there.

Many at my company really just want the applications to 'work', they sometimes feel too much time and effort is made on reformatting the pages to make them look pretty, when these users just want consistency and easy functionality. Many of our users are infrequent users of Gensuite, so when you change things for the sake of change it is disconcerting to these users.

Here's what I hear most:
' Metrics run from different reporting areas in Gensuite do not match
' Mobile applications not working together
' Offline not working
' Bar and QR codes do not work
' Why is Gensuite re-formatting pages again?
' Why do we have to 'pay' to get 'basic functionality?'
' Why does it take so long for things to be addressed or fixed?......then to hear Gensuite agrees it is an issue, and often the solution is a proposal or the issue is pushed to the forgotten land of Gensuite roadmap.
Overall we are now unhappy with Gensuite and the reliability of the data, responsiveness to concerns, and functionality. Some of the tools are large and require a fair amount of customization to be useful which can be difficult at times and as a result we will start looking at alternative systems (even though we would prefer not to) if these issues are not rectified quickly.

Antwort von Benchmark Gensuite

vor 7 Jahren

Denise, we loved talking with you and your team about new ideas for simplification projects, mobile, and report improvement projects during our in-person visit earlier this month. We are actively working to address the improvement areas discussed regarding reports and are committed to working with you to improve the functionality. We are happy to report that with the latest update to the Gensuite Mobile app, the user issues your team was experiencing are addressed and based on your additional feedback we are looking at further mobile updates to enhance the Inspection Tool workflow. Thanks again for your engagement and partnership, we remain committed to delivering the highest quality solutions to meet your business process needs. - Andy Cox (VP, Customer Services & Development)

Alan
EHS Specialist in USA
Chemikalien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent solution for our needs

5,0 vor 3 Jahren

Kommentare: Gensuite customer service has been excellent. Our account representatives are very responsive.

Vorteile:

The software is designed for its intended use so they have already considered elements that I could never have imagined. It works extremely well for its purpose.

Nachteile:

Doing mass uploads via Excel workbooks requires certain security settings that our company's I.T. environment cannot handle. I had to upload from my personal computer.

Jennifer
EHS Program Manager in USA
Konsumgüter, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Benchmark ESG overall review

4,0 vor 2 Jahren

Kommentare: HEICO has had a really great experience with the Benchmark Team! I feel like sometimes we have some crazy ideas but we are never told no. Our Benchmark team always tries to meet us in the direction we want to go, they listen to our request, go back to their developer team where they research what we are asking. They remain in constant communication with us to make sure they’re really understanding exactly what we are asking. They take the time to ask additional questions, provide suggestions and even give examples of successes with other projects they think would benefit us. We have had a really positive relationship with the Benchmark team!

Vorteile:

At HEICO we use an application called Benchmark Concern Reporting that enables our employees to log concerns from anywhere in the facility. We have set a goal where we really want our employees utilizing our Benchmark Concern Reporting Application more, last fall we worked with the Benchmark ESG team to launch the short form, a simple data collection method for employees that allows them to capture the Who, What, Where, and When of a Concern, and QR code capabilities for easy scanning/logging. Last year at this time we only had 1200 concerns turned in from across our enterprise, this year we are looking at over 2600, the reason that we are able to have that higher increase in usage is because the QR codes really make it easier, that specifically would be able to turn into an encrypted link, so our people on shop floor, that might not have email and they might not have user ID in the Benchmark system are still able to utilize the tool and communicate with us and tell us what are their actual concern right there on the shop floor.

Nachteile:

No Negative Comments at this time.

Astrid Eva
HSEQ Manager in Norwegen
Erneuerbare Energien & Umwelt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ESG Benchmar for a small organisation

4,0 vor 4 Monaten

Kommentare: I was introduced to ESG Benchmark as an GE EHS Manager, and have missed it ever since. As we were to implement a new HSE Management system for my current organisation, I suggested ESG Benchmark and I am excited about how ESG Bench has been developed over the 10 years since I lased used it. ESG Benchmark has been well received in my organisation and the users are impressed over the functionality and accessibility of the software.

Vorteile:

The tool is accessible with a low user threshold. Interaction between modules is great and contributes to building continuous improvement of programs and frameworks. The mobile app is highly appreciated by the users, and the option for externals to access the system with a QR code is a very useful function since we are only 50 employees and use external workers for maintenance and other critical functions. ESG Benchmark allows the EHSQ function to work smarter, and gives the Corporate function immediate insight of incidents, audits, inspections and the risk management.

Nachteile:

ESG Benchmark is expensive to implement with high annual cost for a small organisation.

Max
Max
Managing Director - Safety Strategy, Optimization, and Compliance in USA
Verifizierter Nutzer auf LinkedIn
Fluggesellschaften/Luftfahrt
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

EHS software with really great functionality

4,0 vor 6 Jahren

Vorteile:

The Injury & Illness Recordkeeping functionality is really strong and is built around enabling a company to stay OSHA compliant. The other basic safety program and compliance assurance tools have everything necessary to run a basic EHS program digitally. Beyond that, there are many different tools and suites available to totally manage, expand, and improve an EHS program digitally. Our team really likes the ease of retrieving and seeing data and charts for analysis which makes our jobs so much easier.

Nachteile:

Customization of the platform (if needed) can be difficult, slow, time-consuming, and expensive. The permissions and scope model can be difficult for new users and non-EHS professionals to understand and use.

Antwort von Benchmark Gensuite

vor 6 Jahren

Max, We appreciate you taking the time to share your experience. It made our day here at Gensuite! We strive to offer the best solutions across enterprise risk management and compliance functions that are flexible enough to meet any business need ¿ large or small, anywhere and in any industry. We are excited and always willing to explore new and creative opportunities that simplify and improve the Gensuite user experience. In fact, we will be exploring more Do It Yourself features during the Gensuite conference this week and value your thoughts, input and ideas.

Martha
Martha
Director, Environmental Health & Safety in USA
Verifizierter Nutzer auf LinkedIn
Maschinenbau oder Wirtschaftsingenieurwesen
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great management tool to collect & analyze EHS data.

5,0 vor 6 Jahren

Kommentare: A rich and deep enterprise data set for injury and incident data. Systems to track corrective actions, near misses, compliance closures. Ability to enhance organization learning. Automated alerting systems for management staff.

Vorteile:

Gensuite has tremendous flexibility and many features. Gensuite's ability to analyze information across a large enterprise adds value for my team. Gensuite also has great workflow capacity and wonderful customer service.

Nachteile:

Not intuitive for first time users. The flexibility and number of features can have a flip side of increased complexity.

Antwort von Benchmark Gensuite

vor 6 Jahren

Thanks for the great review, Martha! The team at Gensuite is thrilled you¿re happy with our software solution and passionate customer service! We are honored to have you as our customer and enjoy our partnership. It is our priority to ensure that every customer has a robust, sustainable solution for enterprise engagement and operational excellence. We are excited to have you participate in the 2018 Gensuite conference this week and can¿t wait to share our ideas for how we can continue to make Gensuite intuitive and easy to use for first time users.

Jon
Health and Safety Specialist in USA
Verifizierter Nutzer auf LinkedIn
Chemikalien, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best EHS Software

5,0 vor 5 Jahren

Kommentare: We have increased near miss reporting and employee engagement beyond expectations

Vorteile:

Training tracker and all the apps have added so much value and help the culture shift in the Organization

Nachteile:

No Security gate log to manage emergency evacuations

Sam
EHS Manager in USA
Chemikalien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

EHS Management Made Easy

4,0 vor 7 Monaten

Kommentare: Overall I am happy with the software. The more we utilize it the easier it will be to stay compliant.

Vorteile:

I love the compliance calendar. It allows a person to spread their requirements out through the year and ensure everything is accomplished. It also allows for notice ahead of time instead of when it is due, which allows enough time to complete the task on time rather than in a hurry.

Nachteile:

The LOTO module could use some more feature. For instance, I would love for it to track users that are trained to the authorization level along with their next due date. I also hope that the audit that is completed for the yearly check has some basic questions to lead an individual as to what is required.

Laur
SVP in USA
Medienproduktion, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Frustrated

2,0 vor 7 Jahren

Kommentare: At this time I am very frustrated with the product and system. Previously, I had a better experience, but currently I have no trust in the data accuracy and quality. We designed a fix to ensure the data matches, but it does not, yet we are still being charged. There is no communication or feeling of urgency or follow-up. I have given data to senior management that I now know is flawed and affects my credibility. I get constant complaints from my staff and am considering exploring other options - even though I really don't want to, as I am a longtime, loyal Gensuite customer.

Vorteile:

Customization options

Nachteile:

Doesn't work, no accuracy/trust in data, we have to beta test and find flaws

Antwort von Benchmark Gensuite

vor 7 Jahren

Laura, as I shared with you during our call earlier this month, we truly regret the issues you have been experiencing with your business KPI report and our inadequate follow-up. We are committed to delivering on time, high quality, and customer-centric support, we take your feedback very seriously and we are working hard to resolve these issues to the highest level of your satisfaction. Based on the feedback provided, we have already implemented a number of resolutions to-date and have also updated the assigned service support team. I look forward to our follow-up call tomorrow where we can take you through the resolutions and propose some additional ideas for your consideration and comment. - Natasha Porter (EVP & Customer Development Officer) & The Gensuite Team

James
VP of EHS in USA
Lebensmittelproduktion, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The system is easy to use and has many features. Some reports are a bit hard to find, but once you

4,0 vor 6 Jahren

Kommentare: From and oversite (Corporate) perspective; ease of enterprise management, better data analysis and the ability to proactive manage EHS requirements. Local sites find it easy to use and more of a tool to help them, opposed to a "Corporate System" that we have to use.

Vorteile:

Ease of use, options, look of system, e-mail notifications. It is a good system for a business with multiple sites that need a enterprise wide management system of EHS. It is great for tracking incidents, OSHA Logs. The Compliance Calendar and Action Plan are great tools for tracking proactive and reactive action to inspections, incidents and regular requirements.

Nachteile:

The reports are a bit hard to find. Would be nice to have a master list of reports and then be able to select the one I want, instead of going to Injury/Illness, Dashboard, or Insights and analytics and hunt for the one I want.

Darrell
EH&S Manager in USA
Öl & Energie, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Visibility

5,0 vor 7 Jahren

Kommentare: Gensuite has provided a clear and concise avenue for high visibility as well as accountability for all areas of our organization from individuals to an entire plant. As more data is accumulated trends are becoming clearer and we are focusing on the areas that we identify. Great Opportunity to streamline your program and allow everyone to see the entire scope of EH&S .

Vorteile:

Rapid visibility and ongoing notifications

Nachteile:

Complexity of the Training tracker, minor inconveniences in trying to pull specific data.

Melissa
Workplace Safety Specialist in USA
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Gensuite - Comcast EHS

3,0 vor 7 Jahren

Kommentare: I have enjoyed working with the Gensuite team. It has been difficult trying to fit our business needs/use of this tool onto the pre-formatted tool design. Changes at times have been difficult or "impossible" and sometimes take WAY too long to complete. On the flip side, there have been times when we get exactly what we need within days sometimes hours. I appreciate the open and upfront approach you take when developing new ideas and look forward to future improvements. Thank you!

Rhonda
EHS Administrator in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Gensuite usage

4,0 vor 7 Jahren

Kommentare: I like Gensuite and it's ability to pull trending reports. I personally use the Inspection Tool reports and am able to view at a glance employees who have completed an inspection, where it was completed and if there were any discrepancies. I can also view if the discrepancies were resolved or assigned to someone.

Anthony
Global Health and Safety Director in USA
Konsumgüter, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

15 year user of Gensuite

5,0 vor 7 Jahren

Kommentare: Positive overall. A comprehensive tool that enables EHS professionals to be more informed, more productive, and make better decisions.

Vorteile:

comprehensive and very dynamic

Nachteile:

requires some time and study to understand the interaction among all the modules.

James
Sr. Dir EH&S in USA
Automotive, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Gensuite's seamless transition into an existing EH&S program

5,0 vor 7 Jahren

Kommentare: It's always easier to include software programs in safety programs when they are just being developed. Gensuite is able to accommodate new and existing EH&S programs due to an exception product, superb customer service and using the continual improvement process safety demands. Gensuite is able to strengthen an EH&S program within multiple industries and specializes in moving EH&S programs forward by providing valuable resources and tools necessary in any industry. Gensuites provides a blueprint for success with any EH&S program and provides the technical support needed for integration. Gensuite stands by their product by continual involvement after the sale is made and has provided excellent EH&S knowledge along with valuable EH&S tools.

Vorteile:

Continual improvement. Moving prehistoric programs forward with technological advances. Transition into an existing EH&S program

Nachteile:

Few bugs need to be worked within software

Michael
USA
, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gensuite Review

5,0 vor 7 Jahren

Kommentare: Overall a great platform to help keep track of regulatory obligations and other upcoming tasks. Currently using a small selection of their many offerings to meet our company's needs but the platform has a wide variety of options to meet any requirements. Customer support is always there if you have any questions as well.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Lebensmittelproduktion, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Impressive

5,0 vor 5 Jahren

Kommentare: I have been working with Gensuite for a year and I am still learning new programs, very engaging.

Vorteile:

I like the ease of use for associates and for administrators. The software is so versatile, has many uses for applications through out my facility.

Nachteile:

I have not found anything that I dislike

Lakeisha
Quality System in USA
Verifizierter Nutzer auf LinkedIn
Logistik & Lieferkette, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Gensuite Tool

5,0 vor 5 Jahren

Vorteile:

Gensuite is a excellent asset to my quality organization. The support/customer service team is very responsive.

Nachteile:

The bugs/glitches within the system that’s occasionally happens.

George
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Gensuite review

3,0 vor 7 Jahren

Kommentare: Many people find Gensuite hard and complicated to use. It takes time to learn to use Gensuite. I hear these comments from different people that I work with.

Antwort von Benchmark Gensuite

vor 7 Jahren

George, thank you for sharing the Multisorb team¿s experiences on using Gensuite. We greatly appreciate your observations, as we are in the process of simplifying the design and interfaces of our applications and are looking forward to showcase the new look soon. As we discussed in our recent call, we are working to address your team¿s need to update the auto-naming of SDS PDF documents. We are grateful for your engagement as we resolve your concerns and remain committed to being a trusted service partner to you and your team. - Caroline Bigner (Leader, Customer Services & Development) & The Gensuite Team

scott
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Gensuite Review

4,0 vor 7 Jahren

Kommentare: I am familiar with several of the apps in Gensuite, but, as a trainer, Training Tracker is my forte. The app works well for tracking who needs what training, as well as, reporting against what training has taken place. If I were to design it, I would have made different decisions on the look, feel and functionality, but for an "off the shelf" solution, it does pretty good. Gensuite is also willing to work with it's clients in order to customize the experience, if they feel other companies would also be interested in a particular feature. Overall = satisfactory.

Mike
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Powerful, but inflexible

4,0 vor 7 Jahren

Kommentare: Gensuite has the ability to manage a huge volume of data, and makes it possible to extract and analyze those data. The software is not very user friendly, and many employees who use it infrequently struggle with it. The other downside is that Gensuite was designed for a large company with autonomous facilities, if your company does not fit that model getting custom changes made is difficult, expensive, and still limited.

Vorteile:

Vast capabilities and powerful analytics.

Nachteile:

Not user friendly, not flexible.

Robert
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

High marks

5,0 vor 7 Jahren

Kommentare: Elimination of paper copies and having this software for employee communication has been extremely helpful. The workforce can tell us in realtime of concerns that will then generate an email to the movers and shakers to get the concern looked at and completed. The employees can also give themselves a positive observation whicxh we look at in the same level as a concern.

Kevin
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Afton chemical review

3,0 vor 7 Jahren

Kommentare: Gensuite is a good basic system. There are many features that you think the application would provide just are not there. My company has spent thousands on custom programming with Gensuite that I'm sure other companies and Gensuite are now taking advantage of.