Concierge Plus Erfahrungen

Über Concierge Plus

Software zur Verwaltung deiner Wohnung oder HOA in der Cloud. Annehmlichkeitsbuchungen, Kalender, Ankündigungen, Anwohnerportal, Parken und mehr.

Erfahre mehr über Concierge Plus

Vorteile:

Ease of Use, the library format is easy to navigate.

Nachteile:

Can do with some more features. Had no major problems with this software execpt from a few connection issues.

Bewertungen zu Concierge Plus

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,9
Kundenservice
4,8
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,4/10

Concierge Plus hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 19 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (19)

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Nutzerbewertungen filtern (19)

Verifizierter Rezensent
entreprenuer in Sambia
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

I am a user, i like it.

5,0 letztes Jahr

Kommentare: Great tool to have.

Vorteile:

Easy to use. Has a good support system. Has a great property database system.

Nachteile:

Can do with some more features. Had no major problems with this software execpt from a few connection issues.

Antwort von Concierge Plus

letztes Jahr

Thank you so much for your review and feedback!! We hope you enjoy using Concierge Plus.

Steve
Director of Human Resources & Concierge Management in USA
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Concierge Plus is a plus!

5,0 letztes Jahr

Kommentare: Our experiences has been great! Concierge Plus is responsive, supportive, and approachable with questions, concerns, changes, and issues.

Vorteile:

We rely heavily on many of the features and modules provided by Concierge Plus. The success of our day relies heavily on our ability to use and execute information stored in our Concierge Plus community site. Our top modules are Service Requests, Package & Deliveries, Entry Instructions, Keys, and Amenities.

Nachteile:

More and more our customers/residents want an easier way to pay their HOA dues. Since this is not a feature that seems to work well for us or our needs, our customers/residents are not inclined to use the software themselves. We still manage our communities successfully but it would be nice if the residents found more buy in.

Antwort von Concierge Plus

letztes Jahr

Thanks so much for the feedback Steve! We appreciate it.

Margo
Senior Vice President in USA
Immobilien, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Makes Communication Efficient for our Clients

4,0 letztes Jahr

Kommentare: Overall experience is excellent. We use this extensively with many of our clients. Unfortunately the cost is prohibitive for some of our smaller clients.

Vorteile:

We have a wide variety of client ability to use technology. This tool enables even someone without a computer to benefit from some of the features. It makes communication simple, trackable, and efficient.

Nachteile:

There is no "master calendar" function which allows all calendars to be combined.

Antwort von Concierge Plus

letztes Jahr

Thanks for your review, Margo! We appreciate it very much. Regarding your comment on calendars being able to be combined, good news - we do have this feature. I will pass your feedback to our customer success team and ask them to reach out to you to help you with this.

Michelle
General Manager in USA
Non-Profit-Organisation Management, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Superior Website Platform!

5,0 letztes Jahr

Kommentare: I wish all of our communities had this type of website platform. This software adapts easily for any amenity from package delivery to scheduling the clubhouse rentals. Daily normal routine work is completed much faster from Owners/tenants move in move out to site inspections. Concierge Plus and our support team are a great asset!

Vorteile:

This platform is extremely friendly for the admin and for the users! Set up is a breeze. Notifications are fantastic. We love it and so do our residents.

Nachteile:

There are no cons that I have found. Anything I have suggested to make it different has been reviewed by our CSR and sent to the implementation team for the next update.

Antwort von Concierge Plus

letztes Jahr

Thank you Michelle for the feedback, we appreciate it and are glad you're enjoying our platform!

Mary Rose
Property Manager in Kanada
Hausmeisterservice, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very User Friendly

5,0 letztes Jahr

Kommentare: Concierge Plus helps this Community to be in the know on a daily basis of what to expect and any action they are required to take on their part if necessary. It is very easy to use and at our fingertips when we require to send notices out. Saves on postage, door deliveries and mail-outs.

Vorteile:

Very easy to use and to implement within a Community. Our Community Condo Owners are very used to it now and they love it. They enjoy being informed of what's going on whenever necessary.

Nachteile:

No particular issue with the software. I would prefer if there was a way to not publish on our display monitor when sending out to all residents. It just gives us the option to schedule a later date.

Antwort von Concierge Plus

letztes Jahr

Thank you for your feedback, Mary Rose. We appreciate it!

Clive
Treasurer in USA
Unternehmensberatung, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A "Daily Driver" for our Front Desk

5,0 letztes Jahr

Kommentare: I would recommend it to others. Their salesman ([SENSITIVE CONTENT HIDDEN]) was pleasant to work with, it interfaces to our management companies "TOPS" software which was helpful in setup as everything important to us transferred over. The support team ([SENSITIVE CONTENT HIDDEN]) always gets back to you with an answer in a timely and courteous manner. It just works!

Vorteile:

Gives us a handle on who is an out of our building, gets workers identified with badges and head-shot who are here on a projects wether it be for plumbing ,electrical or anything else. Keeps track of the parking. Lets residents know when packages are available to be picked up. We are able to do a complete email blast to everybody in the building (residents & owners) so we don't have to rely on the management company.

Nachteile:

Late coming out with an APP version for my iPhone, but I understand it's eminent.

Antwort von Concierge Plus

letztes Jahr

Thank you Clive for the review and feedback - we appreciate it very much! We do have both an Apple iOS (phone and tablet) as well as Android (phone and tablet as well!) apps available for download in the app stores.

Dan
Board Officer in Kanada
Verbraucherdienste, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Property Management Application

4,0 letztes Jahr

Kommentare: Concierge Plus is utilized by all residents to record Service Requests, Visitor Parking, Amenity Booking and view Corporate Documents. Administrators can perform key management, user management, unit management, and equipment management. Administrators can distribute Announcements to better communicate with all owners and residents.

Vorteile:

Concierge Plus is easy to setup and use. The flexibility of the application with the ability to add and customize information makes the product more useful to all consumers.

Nachteile:

The administration areas can be tedious when updating many records. Concierge Plus support can help speed this process.

Antwort von Concierge Plus

letztes Jahr

Thank you for your review, Dan, we appreciate the feedback!

Liz
Property Manager in USA
Immobilien, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

From a Property Manager's Perspective

5,0 vor 2 Jahren

Kommentare: Excellent. From installation, to training, to ongoing Customer Service, to daily application it's been an easy and streamlined process.

Vorteile:

Easy to navigate, offers good communication tools between management and residents, and addresses everything we need to do in the building in one software. With CP we don't need multiple programs.

Nachteile:

There are occasionally features I think should be added or tweaked but there is an option to submit suggestions to customer service to make changes to the software and CP has been receptive to making modifications that multiple users are requesting. It's constantly improving.

Antwort von Concierge Plus

letztes Jahr

Thank you so much for your review, Liz. We appreciate the kind feedback and are glad Concierge Plus is helping you deliver great resident experiences!

Erlinda
Property Manager in Kanada
Immobilien, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Thank you

5,0 letztes Jahr

Vorteile:

Easy to use and good customer support and fast response

Nachteile:

Limitation in reporting and other functionality

Antwort von Concierge Plus

letztes Jahr

Thank you so much for the feedback and review, Erlinda. We appreciate your support and business!

Tammy
Building Manager in USA
Unternehmensberatung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very Satisified

4,0 letztes Jahr

Kommentare: Customer service is excellent.

Vorteile:

Information can be stored all in one place.

Nachteile:

I do not have an area that I least like.

Antwort von Concierge Plus

letztes Jahr

Tammy, thank you for your review. We appreciate the feedback!

Leona
Property Manager in Kanada
Unternehmensberatung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Quality Communication Website

5,0 letztes Jahr

Kommentare: I have been using Concierge Plus for approximately 8 years. There has never been a problem, the formatting is excellent and professional.

Vorteile:

Ease of Use, the library format is easy to navigate

Nachteile:

I have no complaints about this software

Antwort von Concierge Plus

letztes Jahr

Thank you for this review, Leona, we appreciate your feedback and are happy you are enjoying Concierge Plus!

Lillian
Property Manager in USA
Immobilien, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Concierge Plus

5,0 letztes Jahr

Vorteile:

The user interface is intuitive. Easy to use. Has all the features that I need. Excited to use the new app!

Nachteile:

It would be very nice if I could see the names on the amenity reservation without having to click on each individual reservation. I would love more options for guest parking management.

Antwort von Concierge Plus

letztes Jahr

Thank you for your feedback, Lillian. I've passed on your feature suggestions to our product team as well.

Trenton
General Manager in USA
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Software for Condominium Associations

5,0 vor 2 Jahren

Kommentare: Tech support is great and they are always adding new features

Vorteile:

Easy of use for residents and great place to consolidate Association documents

Nachteile:

There is nothing that I like least; everything works as advertised

Antwort von Concierge Plus

letztes Jahr

Thank you for your review, Trenton. We're glad you are pleased with Concierge Plus and appreciate that you recognize the effort we put into making our platform easy-to-use for everyone.

Gail
Board President in Kanada
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Concierge Plus

5,0 letztes Jahr

Kommentare: I have enjoyed everything about the system.

Vorteile:

Product is very easy to use. Our residents love the fact that they have all the documents and updates at hand. Communication is much better.

Nachteile:

When residents do not have emails and there is an emergency update, it goes to their phones. It does not go to voice-mail, even though its been promised to do so. This would be a useful asset.

Antwort von Concierge Plus

letztes Jahr

Thank you for your review, Gail. We appreciate the feedback and feature suggestion. I will make sure our product team is aware. Keep delivering great resident experiences!!

Kozeta
Property Manager in Kanada
Immobilien, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Vivid (TSCC2457)

5,0 letztes Jahr

Kommentare: it's great working with Concierge Plus.

Vorteile:

It's making my day today easy, sending a notice to all owners/residents. Keeps me fully informed even I'm not in the building of what's going on there.

Nachteile:

I think they will be able to stay on top of the industry.

Antwort von Concierge Plus

letztes Jahr

Thank you very much for your review, Kozeta! We appreciate your feedback.

Jeanette
Assistant Community Manager in USA
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great customizable product for community management

4,0 vor 9 Monaten

Vorteile:

One of the best features is the "Service Request" section for us. Not only does it keep all of the notes on a particular item well organized, but the resident who created the request is kept up to date in real time as we work on the issue for them.

Nachteile:

The interface is a bit bland. It looks very professional for the management end, but the residents think it looks a bit too "business"

Antwort von Concierge Plus

vor 9 Monaten

Jeanette, thank you so much for your review of Concierge Plus. We are glad to hear you are enjoying using the platform, and in particular, Service Requests. We appreciate the feedback on our interface - some exciting changes in this area are planned ;)

Donald
General Manager in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellence

5,0 letztes Jahr

Vorteile:

The easy it is to work with, reliable and the team is great to work with.

Nachteile:

Everything is good and easy to work with there are no issues with us.

Antwort von Concierge Plus

letztes Jahr

Thank you for your review, Donald. We are glad to be a part of Marinablue's continued commitment to delivering great resident experiences!

Maria
Property manager in Kanada
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Communication in a Condominium Setting between Management and Owners

4,0 letztes Jahr

Kommentare: Excellent experience working with Concierge Plus staff to set up the program with 3 properties I manage. Excellent communication and great instruction.

Vorteile:

The ability to send out emergency notice to residents. Being able to have a file for each unit showing the unit owners, phone numbers, email addresses and even show if they have pets. I like the library feature where residents can access documents of the Corporation such as Rules and Regulations and other documents pertaining to the property. We are also able to send monthly newsletters to all residents registered which saves money on paper and time delivering. In one property there is a pool and we were able to use the booking feature, for the use of the pool/gym. Very handy.

Nachteile:

I cannot think of any feature i do not like

Antwort von Concierge Plus

letztes Jahr

Thank you so much for your feedback and review, Maria. We appreciate it and are glad you're enjoying Concierge Plus!

Tina
Real Estate Agent in Kanada
Informationstechnologie & -dienste, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Concierge plus is Awesome!!

5,0 vor 6 Jahren

Kommentare: I Installed Concierge Plus at our CO-OP in New York to handle Service Requests, package deliveries Shared Calendar and Announcements.

Vorteile:

Super easy to use, staff gravitated to Concierge Plus and same with residents.

Nachteile:

Cocnierge plus t does not accommodate well to residents with out emails. Although the database with users that only have cell or home number still get emergency announcments via txt, phone. Really no cons .. met all my needs.

Antwort von Concierge Plus

letztes Jahr

Thank you for your review and feedback, Tina!