eDirectory Erfahrungen

Great, Easy to Use Product

Kommentare: Able to build a site quickly

Vorteile:

For someone building a straight forward directory like me, with little technical experience, this is a great site to use. There aren't any great alternatives

Nachteile:

Can't think of any serious cons. Maybe it is a little inflexible, but that's how they are able to make it easy to use.

Feature Packed but High Price

Kommentare: I have mixed feelings about this app.

Vorteile:

eDirectory simplifies the process of building a comprehensive directory platform by providing all the necessary features and functionalities. It's a feature-rich platform that enables users to create membership websites for various niches, including directories and classifieds without requiring any coding knowledge.

Nachteile:

Compared to other online directory solutions, eDirectory is relatively expensive. Additionally, the platform's user interface customization capabilities are limited and not very impressive.

Avoid if you dont want a money pit

Kommentare: Very poor. Mislead before i purchased and left with an outdated bit of software

Vorteile:

Parts of the software cant be found anywhere else

Nachteile:

Old deprecated code. Developers did not want to touch it

eDirectory 7.x review

Kommentare: Assuming you can live with the feature set and UI, I have not seen a more cost-effective and easy to use product in this category. It is worth massaging your existing (or planned) online business model to use the platform given its performance and price.

Vorteile:

eDirectory includes a collection of features and monetizing options unmatched for the price. Uploading information is pretty straight forward as is customizing the various elements. The structure and ability to change the UI might seem limiting but I think it helps keep one focused on more important matters like content and sales. One surprise was the flexibility of the support staff to make minor changes to certain UI elements. A couple other things that I can now not live without: their SEO features and ability to create custom pages. These were not high on my research list but should have been. Within a few weeks my content is showing up pretty high in search engine listings.

Nachteile:

I've struggled with two issues so far, both of which I knew about going in. One is the lack of documentation. Perhaps because I was an early user on the new 7x platform there was nothing that explained how to maximize the platform, much less how certain features are supposed to work. I've spent an inordinate amount of time in trial and error testing and have had to call support many times for guidance. Not just about how to use a feature, but to better understand the implications of setting a feature a certain way. The second issue is backend reporting, i.e. network-wide click-through stats, number of website link clicks, clicks on 'view phone', etc. I can do a bit of analysis if I export the data from certain mods but that's clumsy and certain data is not included. There is an excellent search reporting tool (the reason why I waited for 7x) but these other stats would help me monetize the site more effectively. Nevertheless, I suspect these are easily fixable in time.

An excellent directory product - EXTREMELY IMPRESSED. You get what you pay for.

Kommentare: I wanted to create a regional resource web site for the town I live in, and after searching many different programs, I chose eDirectory. I have been extremely impressed by the eDirectory product and its capabilities. In fact I will go so far as to say that they didn't even hit the tip of the iceberg when selling me on it. I only learned of some of the most detailed and valuable aspects of this system after purchasing and using it. I am very impressed by the SEO capabilities that are built in to every aspect of their application. The interface for people to claim/add their listings and events is very good. One thing I really don't like is the limiting tool for people to upload images; people have issues so I'll have to get that custom change done. Other than that though, people have found it easy to use so far. The blog tool is fairly basic and doesn't look as nice as, say Wordpress. But it's simple to use and has all the right function a blog should have. My site admin interface is easy to use, and I didn't have any training. (Note: you should be web savvy though; a beginner will not find it easy.) You can customize your own emails to/from customers for notifications etc. which are easy use and maintain. There were a few custom changes I had made right away. I didn't like the default way that information showed up. Custom changes are done at a rate of $200 for 3 hours. Not too bad, and I thought they did a very nice job. If it wasn't right, they would fix it for you. I also had them add three custom size Google AdSense blocks for me and that went very well. Their support team is in Brazil, but they are very good. Occasionally hard to get a hold of, but mostly responsive and do a great job. A couple of cons, their email marketing interface seems to need help. I am going to use Constant Contact instead. Theirs seems to be lacking with not much customization flexibility. It appears they don't understand email marketing very well. I had several problems with their hosting and the site being down, but they said it was fixed. (I moved my hosting anyway.) I now own the software and have it hosted elsewhere. All in all, I haven't found any other product out there that comes close to eDirectory. It is a truly amazing product and worth every penny. If you want to have a look, my site is www.redwing.info. It started ranking well for good keywords within three months, and it continues to improve.

Don't waste your time and money on eDirectory

Kommentare: Very poor. eDirectory offers amazing packages and services that are nowhere near as functional as advertised if you need customizations/modifications (which you will absolutely need). This will ultimately affect your business, income, and name/brand because the quality of services you intend to provide will not come into fruition and is not user-friendly for your members. Not having fully integrated payment gateways is a major concern as you may be opening yourself to potential fraud disputes, cancellation disputes, payment issues regardless of the payment options you choose (it's the same for them all). Save yourself time and money ($5,000-$20,000) and choose a different platform.

Vorteile:

Member site has reports, stats, and ability to update their own listings. I also really like the blog and community forum options and the fact that members can have all of their information, photos, and reviews under their listing for optimal marketing . Through a customization, I was also able to have members only access to specific information/resources on the site.

Nachteile:

-not intuitive at all -payment gateways are not integrated (members cannot cancel and there are no automated cancellation emails - you have to cancel in edirectory, cancel in your payment platform, take a screenshot of confirmed cancellation, composed a new email, and attached said screenshot for confirmation email. This is a membership based directory that offers "reoccurring subscriptions integrated" but they leave out the part that there's no cancellation process and you have to cancel 100% yourself... thus making it not an integration. They consider this an additional customization/modification that will take 1 mo+ and cost you an additional $2,000+. It's literally 2020... -every single change you want to make costs money, ie. changing the size of your logo, changing the links color, adding a drop down box, adding social media feeds other than facebook (because of course Facebook is the only platform included for free -they offer the option to buy the source license if you have a web developer that is well versed in php coding. eDirectory has numerous restrictions on the licenses they sell making it extremely difficult for any outside developers to make the necessary changes. You must first pay an additional $100 o $150 a month to gain additional ftp access which afterwards, you're still not able to make changes.

Scheme to force you to buy software license. Don't Waste your time.

Kommentare: Giant waste of time. I would say look elsewhere. Unfortunately there aren't many options for this type of product so good luck.

Vorteile:

What worked was fine. The UI is clearly outdated and some of the admin tools appear to be from the 1990s, but aside from the obvious aging, most of it still works.

Nachteile:

There are many bugs and breaks in the platform. Charts in the client portal are broken and clearly aren't used by anyone. On the surface everything seems okay, but once you start digging in you find completely missing sections, images not showing up, inconsistent fonts, etc. And good luck trying to style things yourself. The CSS Editor literally looks like it's from maybe 1998. They don't include template classes for the pages so you can't fix the mistakes that are built into the platform yourself even if you are a developer. This is likely intentional. Once you get invested like I did you really don't to abandon all the work you did so they hope you buy the broken product and scram at this point. Customer service is fast, but the developers aren't very savvy. On one bug I was asked a bunch of irrelevant questions and then they asked me what version of MacOS I'm using, which obviously had nothing to do with the bug. They were likely trying to find a reason to ignore the bug report. I opened up my Windows machine and bamn the bug was right there. So the operating system had nothing to do with it or not. It's hard to tell whether they're just not good, or they're unethical. One of the two.

Buggy Product, Unresponsive Support

Kommentare: Run as far as possible if you need any assistance for the product, aka you cannot fix their bugs for them.

Vorteile:

1. Built-in mobile apps builder. 2. Seemingly complete suite of features.* 3. Powerful search engine. *Most features look useful until you realise they are half-baked.

Nachteile:

1. Incredibly unresponsive support that takes a day to WEEKS to reply, if they even bother to. Even when they do reply, the problem often requires dozens of correspondence before we get anywhere. Yes, that means weeks to months of communication without solving anything. 2. Insane amount of bugs and they take forever to fix. 3. Updates happen once every forever. 4. Insanely expensive for extremely poor experience. 5. Require root access and taxes server resources.

eDirectory. The solution for serious directory owners.

Kommentare: My directory is only 3 months old, however Google has already indexed nearly 300 pages and has given me a number of number one rankings for my listings. This is without doing any other SEO on the site whatsoever. At the end of the day, your rankings in the search engines are paramount to your success. This is a testament to the calibre and class of this software. I have used many software applications over the past 6 or 7 years and can honestly say that there would only be a couple of other software solutions out there that have impressed me as much eDirectory and the team behind the it. My opinion: Don't make the same mistake as me. Start with the best first. You WILL NOT be disappointed.

Vorteile:

After attempting to set up my directory using 2 other directory scripts, I was pleasantly surprised at the ease of use that the eDirectory software offers. The back end control panel is extremely logical and barely needs any explanation. I have hardly had to look at the manual whatsoever. Despite its ease of use it is extremely powerful and has many great features built in. Integrating Google Adsense, Maps and Analytics is as simple as pasting the code that is given by Google. The software has never missed a beat. On the rare occasion I've had problems, the support team have set me straight very promptly. I give this software and the team at eDirectory my highest recommendation. Every aspect of the company is first class. Like most things in life, you get what you pay for. eDirectory is certainly worth every cent.

Nachteile:

In my humble opinion I feel there is only one main negative with the eDirectory software. The stock templates are quite nice however, I would highly recommend having the company tweak them for you. This can all be done in house for a reasonable fee and will set your directory apart from other users.

Looks good at first, but turns out to be VERY inflexible

Kommentare: Frustrating

Vorteile:

The User Experience is simple and intuitive

Nachteile:

Once you want to start building an actually working directory a lot of problems arise: 1. It is VERY inflexible; i cant even change font colors properly, cant force clear cache, cant display a list of all listings on the "listings" page 2. Everything is taking ages; connecting name servers, uploading SSL certificates, importing data. All of this is taking days. Their response is "due to increased demand because of Covid - Firstly, i dont see why this would increase the demand and surely many of your technical staff could work from home? The only thing that is very fast is receiving invoices for additional charges for the above services, even during Covid... 3. The customer service isn't very helpful i have to say - the standard reply is "no we can't do that" It's gotten quite frustrating within a matter of a few days (i've only started using it). Currently testing alternative platform. If nothing changes i'll have to write off the first month and whatever fees they charged me on top already and switch unfortunately. Pity, the basic UX is good as said. It's just very far from actually being usable.

Very happy with my purchase

Kommentare: So far so good I am extremely pleased

Vorteile:

The demo, the customer service and the product was top notch I am so excited to get plugging away at the information I’m trying to share.

Nachteile:

I wish I had had the money to start easier

A very comprehensive directory service offering

Kommentare: We have just purchased the license for the eDirectory taking benefit of the current tax season offer. We were evaluating business directory solutions since last few months and eDirectory seems a best fit to address our current and near future requirements. The sleek design features with modern look and feel really inspired us and user experience was a key factor for us to be considered. The most interesting features that inspired us include the backend admin functionality offered for various stakeholders. The software still needs to be installed in our hosting platform however we are very confident that it would help us to achieve all the expected business objectives.

Ease of use is outstanding

Kommentare: It does not get any easier than this. Make a call, send an email, and get a response fast. The support at eDirectory is outstanding.

Vorteile:

So easy to configure and use.

Nachteile:

Have to have tech support for custom modifications.

I am extremely excited about starting to use it. It seems to be the most complete directory anywhere

Kommentare: I like everything about it and the apps. It has many more features than I could ever need. However, it lacks a WYSIWYG editor for listings and is instead sold as a mod. I think something like this should be included right out of the box. However, I believe the company should be handsomely rewarded for such a great application. I just wish yhe wysiwyg editor was there right out of the box, adding multiple videos to a listing was possible, among other things. Most of the mods seem to be standard features a directory of this quality should have.

New Customer Review

Kommentare: I find that i have been able to navigate and learn how to use the software with relative ease. The support team has been great

Vorteile:

Back end is relatively easy to use

Nachteile:

former features missing and support site is not up to date with tutorials

Very happy to have found e Directory!

Kommentare: Everything I was trying to create and more is already done! I wanted not to like it, telling myself I could do better, but when its right its right. Payment gateways, SEO, client login, and customization and more! Great customer service from Daniel, and once I saw how I could customize eDirectory to suit my needs and taste, it was a no brainier. Thank you eDirectory!

Excellent offering with tons of features

Kommentare: First thanks to Darvin and team for being very patient in answering all our questions... We have just purchased the license for the eDirectory taking benefit of the current tax season offer. So far the experience is good.. The only directory i could find in market with elastic search, sure this guys know what they are doing....

Many questions answered

Kommentare: I'm new to this directory website business so I had many questions about how to get it started. The representative helped me with any questions that I had about their products and even made time for a phone call and demo of the product online. Now I feel confident that this product will help me grow my business.

Simple yet elegant design.

Kommentare: I like that everything is very self explanatory on the design of the website and app. It is also has a very "clean and neat look" it is very easy to use. I received help from Darvin who was very helpful. The only negative was the time delay however Darvin did his best to reply even at ridiculous hours.

Awesome directory platform.

Kommentare: I have been using edirectory since 2013 and i have never experienced such an amazing directory script in the market.

I believe that the survey is given too quick to give honest feedback when not enough time is granted

Kommentare: At this present moment I am unable to provide any honest review of the product, however I can mentioned the service up to date leading to the sale has been excellent

Spa & Wellness

Kommentare: I am still new to the software so learning as I go. The entry level license is very basic so I see I now need to purchase plug-ins/mods which is a shame as the license is expensive enough!

Very easy to use software

Kommentare: i decide to buy edirectory software because is a very easy to use software that have grate features. I thnk that you can add another features like survey module.

Buying the new version

Kommentare: Daniel was very helpful and patient

Great Product

Kommentare: Really happy that I found this product. Especially the support is really great.