Wir helfen Unternehmen seit 18 Jahren,
bessere Software zu finden

Über Logiwa

Führende cloudbasierte Lager-/Inventarsoftware, zugeschnitten auf Online-E-Commerce, Großhandel und 3PL-Unternehmen.

Erfahre mehr über Logiwa

Vorteile:

What I DO like most about this software is the support we receive from the CS group.

Nachteile:

Limited functionality compared to larger WMS systems.

Bewertungen zu Logiwa

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,6
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,4/ 10

Logiwa hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 95 Nutzerbewertungen auf Capterra.

Hast du Logiwa bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (95)

Cole
Cole
Co-Founder in USA
Verifizierter Nutzer auf LinkedIn
Logistik & Lieferkette, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

We chose Logiwa for it's functionality, we rave about the Company because of support

5,0 vor 6 Jahren

Kommentare: The system has helped us streamline our business and keep us organized. We can't share enough about the communication and support that comes along with partnering with Logiwa.

Vorteile:

The functionality and connectivity to multiple platforms. We also have used the help resources quite a bit as we learned the system, and they are very straightforward. We've had a lot of questions while using the system and the support team is always responsive and thorough.

Nachteile:

There was an adjustment period while learning the system. Warehousing and fulfillment was a newer business unit for us and the ins/outs of WMS and the interface took time to learn.

Robert
Operation Manager in USA
Lagerung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Quick Fast and Efficant

5,0 vor 3 Jahren

Kommentare: Overall the experience has been great, we are able to do our business with little issue, and as Logiwa is a growing company they come out with new and improved features monthly.

Vorteile:

The robust functionality of Logiwa allows us to tailor the WMS to our requirements. We have changed business models while using Logiwa and the support team has helped us along the way. We have gone from normal Ecomm fulfillment to flash sales which require mass fulfillment in a short amount of time. Logiwa has been able to keep up with demand. We have also implemented cross-docking and serialized items which Logiwa has been able to handle. I also like the fact that Logiwa allows us to control our integrations, we don't have to wait for a support team to enable integration and we can add as many as we want, whenever we want.

Nachteile:

Once in a while, there are bugs that the Logiwa dev team needs time to figure out.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

Implementations has been a Nightmare!

1,0 vor 6 Jahren

Vorteile:

The pricing is what made us decide to go with Logiwa, but it seems to be too good to be true. “The bitterness of poor quality remains long after the sweetness of low price is forgotten." -Benjamin Franklin

Nachteile:

They do not have a customer service phone number and any support you need must be done through email. We have spent the last 3 months trying to go live with the software but we cannot get in touch with our Support rep to train us properly on how to use it. There is NO Documentation or Tutorials to refer to. The UI is confusing and usability is unorthodox (Having to hit "Enter" to get a dropdown menu to work). I could tolerate the UI if we could simply get it to work, but we have had no such luck. Please disregard all other reviews on this website because I cannot believe they are legitimately from users of the Logiwa software. I'm sorry Logiwa, but this is a nightmare I cannot wake up from. IF WE COULD GET ANY USABILITY OUT OF THE SOFTWARE I MAY BE WILLING TO CHANGE THIS REVIEW... but until then business deserve to know.

Noah
Operations Director/Warehouse Manager in USA
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Noah's First Review, ~6 Months In

5,0 vor 4 Jahren

Kommentare: It was a steep learning curve, but now that I feel like I have the hang of it, I brag about the system to everyone who is willing to listen. It really feels like we can do anything.

Vorteile:

The support team is incredible. I have no background in warehouse management or even working in a warehouse. They are responsive and patient in helping me mold this system to fit our incredibly unique style of fulfillment needs. They have consistently been there in emergencies and bailed me out of potential client-facing disasters. Their support team works tirelessly to encourage the development of new systems and ideas based on the feedback I have given - it really feels like I have been able to mold Logiwa to my specific needs (which are VERY different from most larger warehouses), and the Logiwa support team has been CRITICAL to that success. The ease of connection for different stores (Shopify, Woocommerce, Squarespace etc.) has really stood out to me - we know of other warehouses that take weeks or even months to onboard new clients. It takes minutes in Logiwa, and our clients are always impressed at this turnaround speed. Functionality - there are very very few instances of Logiwa flat out telling me that something cannot be done. Other programs I looked at had capability limits, and Logiwa's are much much higher.

Nachteile:

There are a lot of features outlined in the initial onboarding that come at an additional cost (branding, custom email/notification jobs, full cycle counting functionality, custom reporting) that were not explicitly made clear. Ask questions about pricing as you onboard so you are not surprised at any point. The terminology can be tricky. Some of the terms are used interchangeably and it takes a little getting used to (looking at you, "LP"). Onboarding for the sake of learning the system. While the onboarding team was great and incredibly helpful, they did all the functions themselves while I watched and took notes. I think it would be better for potential users to walk through the functions as the onboarding team coaches them.

Kyle
President in USA
Lagerung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

WMS with Flexibility

5,0 vor 3 Jahren

Kommentare: We are very happy to Partner with Logiwa as our WMS provider. They have many features and functions that have helped our company scale. They make monthly updates & improvements to ensure they remain one of the top 3PL software's.

Vorteile:

Relationship with Logiwa is a partnership. They listen to us as a client and implement features + functions that help us operate more efficiently.

Nachteile:

Working through issues with the Support Team can sometimes be difficult, however, Logiwa has proven that they are aware and in the process of improving this weakness.

Chris
Warehouse General Manager in USA
Lagerung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Logiwa Growth Experience

4,0 vor 3 Jahren

Kommentare: Customer service has gotten better. Like I mentioned their growth. They actually came on site a year later to ensure we were using the software correctly- trouble shooting etc. This was a huge opportunity.

Vorteile:

Simple layout- easy to navigate menus. Once you understand the needed functions- it is fairly easy to trouble shoot

Nachteile:

Growth has been difficult. Onboarding was too fast. We were not prepared enough. They are a growing company just as we are- so make sure you know exactly what you need to operate before onboarding. One other thing that hurt us is they only have 2 units of measure.

Chris
President in USA
Lagerung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

3pL

4,0 vor 2 Jahren

Kommentare: A lot of logic was put into the thoughts of all the processes. Some modules are add one and cost additional. User license fees are a priced strangely.

Vorteile:

Cloud based, fairly customizable. Built to suit

Nachteile:

Some minor bugs experienced on go live, but work on for the team and resolutions implemented. Smoother sailing now

Doug
Director of Operations in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Software for Stocking / Warehouse Management

5,0 vor 4 Jahren

Kommentare: The implementation with [SENSITIVE CONTENT HIDDEN] (our implementation Consultant) was great. She was very patient and made sure we had all the kinks worked out. We launched pretty quickly and she was exceptionally flexible with our short turn around time. The web based training was incredibly well put together and I think because of the extra effort she put in, we were successful on day one.

Vorteile:

I like the mobility of the product. It works great on any type of device (mobile app and web platform). The software is quick, responsive, and very robust for the price.

Nachteile:

There is nothing to that comes to mind that I dont like about Logiwa. Overall, its a great product. I am sure with time, it will become even more robust as they add valuable functionality.

Casey
Inventory Control Manager in USA
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Mixed Feelings

4,0 vor 2 Jahren

Kommentare: [sensitive content hidden] has been really great! As for the program itself, a lot of the time the software isn't very user friendly and is, much of the time, fairly frustrating.

Vorteile:

The inventory reports I pull are very detailed. However, I wish I could select what I want to be in the columns of the reports I pull. That would be helpful.

Nachteile:

I am unable to search for items on the Control page using the Channel ID. This is a source of frustration that Logiwa IT has refused to address.

Alan P
Sr Director in USA
Logistik & Lieferkette, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

WMS to manage large consumer durables

5,0 vor 2 Jahren

Kommentare: Great account management and user support when needed. Always timely with a response.

Vorteile:

We use only a few core features of Logiwa. However it is an easy tool to use. The learning curve is small, and users seem to understand how use the tool quickly.

Nachteile:

Reports seemed to be ridged and required development to modify. Would like to be able to customize the standard reports, such as remove columns that do not apply prior to exporting would be helpful.

Drew
Founder and CEO in USA
Logistik & Lieferkette, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great, simple, WMS

4,0 vor 2 Jahren

Kommentare: Been good! Great service so far.

Vorteile:

Easy to learn. Allows access for our customers to do more of what they want while allowing us to manage our warehouse.

Nachteile:

Its easy to learn and use, but the layout and UI is a little weird somtimes. Also, building out shipping rate shopping mapping has to be at the customer level and not the macro level.

Melanie
Admin in USA
Lagerung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Logiwa

5,0 vor 2 Jahren

Kommentare: Great! Personal interaction was great.

Vorteile:

Training and onboarding was great. Following up at the end was good.

Nachteile:

Because the [sensitive content hidden] decided not to implement to the fullest, I do not have the least . I do not know what might not have worked.

Sofia
JR. WH Manager in Belgien
Immobilien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Usability

5,0 vor 2 Jahren

Vorteile:

Easy to use and set up. Helpful onboarding process and videos. Responsive customer serves.

Nachteile:

Workflow can be confusing. Sometimes runs slow

selman
junior warehouse manager in Türkei
Immobilien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

commnets

4,0 vor 2 Jahren

Kommentare: I can say its good and help me to arrange my warehouse.

Vorteile:

Userfriendly and understanding very easy. Open very fast not frozen.

Nachteile:

there is no pop up , integration problem always contiune but ı am not sure this is about Logiwa.

Kameron
Co-Founder in USA
Logistik & Lieferkette, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Power User of Logiwa

5,0 vor 2 Jahren

Kommentare: wonderful.

Vorteile:

The Logiwa team is very helpful, responsive, honest, and they have helped us grow our company as a true partner and team mate rather than a customer client based relationship. The software is pretty easy to use and we give them feedback along the way that they are responsive to.

Nachteile:

Some of the visualization of data could be better but they are working on that and I believe they are planning on rolling out a new data analytics platform so we and our customers can view critical data more efficiently and effectively.

Alex
DTC Manager in USA
Essen & Trinken, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

4 months in...

5,0 vor 2 Jahren

Kommentare: We had a sale just recently, Logiwa and its job function allowed us to blow past the last two years of picking and shipping. I cant really explain how much of the success of the DTC department was due to Logiwa just doing things right and efficiently. The customer support that I have experienced has also been phenomenal. I feel supported and there has yet to be a problem that hasnt been solved by the support team. 11/10.

Vorteile:

It ease of use and setup. We were running in less than a week of testing.

Nachteile:

Cant really think of one. It does it all and well.

Jai
Director of Strategy in USA
Bekleidung & Mode, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Sophisticated and integrative system with extremely helpful onboarding team

5,0 vor 4 Jahren

Kommentare: Logiwa has the most variety of online marketplace integrations and able to provide/retrieve inventory feeds from these marketplaces in real-time. We were able to: set up return process, set up picking algorithm (e.g. order based, single item, etc.) and assign to authorized user, find the best price for all registered carrier, customize different data fields (e.g. item), handle bundles/kits, track inventory based on bin, and manage purchase orders sent to vendors, among many other functions that we require.

Vorteile:

Logiwa had all features that we required and the onboarding manager went above and beyond to explain, customize, and set up the sophisticated system to fit all of our needs. Logiwa's support team is also great with consistent follow-ups and having jobs done.

Nachteile:

One thing I would say is the Logiwa's interface that is not too focused on the user experience. As someone on the system implementation side, I clearly understand the logic behind it, but I also admit that it is not too intuitive. For instance, users are accustomed to the search results when clicking an option from the menu, but the Logiwa system requires a search query (with optional filter function) before displaying the results. Icons are also not too intuitive.

bill
Managing Partner in USA
Logistik & Lieferkette, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Logiwa is a very solid go to option for e-commerce

4,0 vor 2 Jahren

Kommentare: very good

Vorteile:

ease of use, price and customization of the program.

Nachteile:

on-boarding and technical support are a little rough.

Lisa
Office manager in USA
Logistik & Lieferkette, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Logiwa Review

5,0 vor 3 Jahren

Vorteile:

The system is user friendly, keeps inventory control nicely and outbound orders are reletively easy to prepare. Importing templates makes for fast productivity.

Nachteile:

The billing aspects need work. I do export files to do monthly billing, but it needs to be more automated.

Robert
Shift Manager in USA
Bekleidung & Mode, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Logiwa was my first experience with a WMS.

5,0 vor 4 Jahren

Kommentare: Logiwa has continued to get better to meet our needs and customize the software to meet our specific needs.

Vorteile:

It allowed us to digitize our inventory and convert our picking and receiving process to a barcode bin system.

Nachteile:

Features and implementations aren't always consistent across the platform. Sometimes scanning a barcode advanced you to the next screen/field/function, sometimes you have to hit enter, or tap confirm.

Lindsay
Financial Operations Supervisor in USA
Lagerung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent WMS option

5,0 vor 3 Jahren

Vorteile:

Ease of use and the constant support help to continue to help us grow.

Nachteile:

Sometimes the reports lack detailed data but after requesting changes, they have put it in the works for future development so it will be coming.

Hooner
CEO in USA
Logistik & Lieferkette, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

New Age WMS built for B2C business

5,0 vor 4 Jahren

Kommentare: Amazing! Especially the Implementation engineer [SENSITIVE CONTENT HIDDEN]. She was a delight to work with and was able to get us up and running within a matter of weeks.

Vorteile:

This is the best WMS system in the market. We are a rapidly growing fulfillment company and was looking for a system that can help us with the exponential jumps we are seeing in our volumes. It is no surprise to me why they are disrupting the entire market and growing at such a rapid rate. The support team and engineers work closely to ensure a smooth transition. We tried a lot of different WMS systems in the market and choose Logiwa for its forward approach, deep understanding of the business, and being able to handle large volumes.

Nachteile:

Everything that we use and see currently has only helped us with our operations.

Manny
CEO in USA
Logistik & Lieferkette, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Customer Service

5,0 vor 6 Jahren

Kommentare: Everything we were looking for in a software package Logiwa has provided. All you have to do is ask them and they get on it right away. Awesome!

Vorteile:

What I liked most about the software was how well the folks at Logiwa worked with us to help us with our particular needs. Not every customer is the same but they really tried, and succeeded in getting things done for us.

Nachteile:

Nothing. We have not found a single problem anywhere in our dealing with Logiwa.

Karl
Director of Operations in USA
Lagerung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Logiwa Recview

4,0 vor 4 Jahren

Kommentare: The team has been great to work with and very responsive in addressing our needs. They also show a great willingness to add features.

Vorteile:

Logiwa is very easy to integrate with carriers and the major shopping carts. The automations makes it easy to process orders and the rate shopping is simple to implement and works well.

Nachteile:

While the reports contain the information I need they could use a bit more formatting to make them easier to use. Also the pay as you go method for adding automations, client users and users is a hassle.

meghan
manager in USA
Lagerung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great product!

5,0 vor 5 Jahren

Kommentare: great

Vorteile:

easy to use, integration is simple and there is always help when you need someone

Nachteile:

not being able to put my inventory in numerical order based on SKUS