Omnify Erfahrungen

Makes Selling services Online Easy

Kommentare: Customer service is fantastic. I had a few issues when I first started due to not knowing how to use the platform but they were very patient and provided all the support I needed. The UI is easy to understand and support is great.

Vorteile:

You can get up and running selling services or booking appointments online in about an hour. Very easy to setup and use. They have template options for many types of businesses and services so it should be easy finding one that fits your needs. Perfect for adding on to an existing website without having to make major changes to your existing site, simple sub-domain setup and you are ready to go.

Nachteile:

While the templates are nice and easy to customize, if you want detailed customizations you will need to know how to code or have a developer on hand.

Value for money, could be improve on memberships features

Vorteile:

Integration with zoom , ease of booking, value for money and strips as payment software for autopay management.

Nachteile:

Membership autopay feature needs more work

Omnify review

Kommentare: The team at Omnify have been very supportive. They want to make their product work for you as best as possible.

Vorteile:

The constant support to get things right and make things work. The staff are friendly and want to help you make everything right.

Nachteile:

There seems to often be technical glitches. When these happen, the staff are always very supportive to have them fixed as quickly as possible.

Excellent site, easy to use, amazing customer service

Kommentare: Excellent so far, amazing customer service.

Vorteile:

All of my members have their own accounts and can sign-up for classes and see the whole schedule as I allow it. Everything is done from one link all the time, I do not have to send a daily link for sign ups like with other programs. Customizable, I love being able to change the color and add my company logo to the site.

Nachteile:

Minor con - I like being able to see the classes i have created in my calendar to "make sure I made them for the right dates" but the classes do not show up until my members are allowed to sign up for the class. Makes sense but I wish I could see them all to be sure!

Most Flexible Software for the Money

Kommentare: We love Omnify because it allowed us to create a website that allows our users to sign up for slots at the company gym and on the peloton to ensure social distancing. After using it successfully for a couple months we also realized we could use it to allow our users to sing up for other things - like massages and haircuts as well!

Vorteile:

We love how easy to use this software is and how it was completely customizable to our needs. It seamlessly allows our users to sign up for an account and sign up for classes without us having to walk them through it. Representatives are always there to answer my questions when I have them!

Nachteile:

I have come across a few small glitches in the software but tech support has always helped me figured out a way around them and run them up the ladder to IT. I do wish they would go back to a month-to-month payment model though!

Exactly What I Needed

Kommentare: I had a wonderful experience from start to finish. Aravind was awesome at guiding me through all the features and answering all my questions.

Vorteile:

I searched high and low for something that would work to organize my class registrations. Omnify is so easy to use, has absolutely amazing customer service, and gives me literally every feature I needed. It's also less costly than so many others, with the ability to scale as I grow.

Nachteile:

I really haven't found any cons yet. Every question I had about making the software work like I need it to was quickly answered.

Good Booking System and the Support has been brilliant

Kommentare: The biggest benefit has been ease of client booking and course bookings now compared to when I did it manually - saved my time and has resulted in improved booking success rate.

Vorteile:

I love that I can use it for both booking clients and for my course bookings all in one system. Client Bookings are now so easy as used to spend precious time emailing trying to find a suitable time slot and now clients can check out all options and book and it takes payment at time of book - other systems I researched wanted extra money to do this. It has been easy to use and the support when I have had problems has been quick and responsive.

Nachteile:

Omnify is a growing product so there has been a few glitches as it develops but the support team have been very responsive to correct and the development plans they have will take this from been a very good product to and really great one. My life coaching clients are international and at present the appointment booking does not allow them to change to their own time zone to view appointments which has caused a few difficulties when they have time zone converted incorrectly but understand this is in development.

Group bookings

Kommentare: Omnify customer service were very helpful. It took me a while to get to grips with everything but always got word back from team quickly. Still a lot more i need to figure out on it though to get full use.

Vorteile:

-Ease for clients to book in. - adding my own images - option for private appointment bookings - my own app

Nachteile:

If added an extra class lets say on thursday, i couldn't arrange the classes and slot it into where the rest of Thursday classes were. The phone did not always should up everything that should have been on the screen depending on phones. This was also the case when someone needed to change card details. Change card was on the bottom of screen so does not appear on everyone's app.

This is a fantastic platform to grow your studio or client based business.

Kommentare: It allowed us to take our Circus School and grow our client base, sell tickets for shows and streamline some of our facility management.

Vorteile:

The Interface is nice and clean, the learning curve on how to use it is short, the billing side and front desk check in is great as well!

Nachteile:

Wish the reports were a bit better and there was a way to see how much you have to pay out to what teacher.

A decent alternative to MindBody

Kommentare: Overall, I'm satisfied with the app. I need to revisit it to see what are the latest features and see how its improved lately.

Vorteile:

I got a lifetime deal on this so the value for me was there. The features are pretty decent to run a studio, service, fitness type of business. It's helpful in automating many of the processes when running the above type of service business.

Nachteile:

It's not perfect, but it has been constantly evolving. Trying to set/configure recurring events on different dates was a bit confusing and didn't quite achieve what I wanted. I wish the mobile app feature was included in the plan I bought.

appointments great, memberships a problem

Kommentare: I got it through App Sumo deal, so great value at the discounted price. if I was paying ongoing fees I would have left them a long time ago.

Vorteile:

integration into my website was easy, as it setting up new services. calendars synch well now.

Nachteile:

it is in my time zone, not the end user. understanding membership setup has caused me no end of problems, so not clear what their definitions are, and meant I have to go back to clients over and over to try to sort. I've even had a phone conversation with them, beyond chat, and still no clarity. they don't get I need some on auto pay, and some not. the setting is global. I'll be looking at organising subscriptions directly with my payment platform instead. Had enough of unclear solutions.

Donovan Omnify Review

Vorteile:

the product is very easy to use and very customizable

Nachteile:

I would've like if there was a direct ticketing option available to sell events

Omnify is cost effective and easy to use

Kommentare: It was a great experience. We used it last year during our swim season because of capacity related to Covid-19. I was worried about having a reservation system that was difficult to set up on the administration side and too confusing for our members. It was very easy to use on both fronts and had all the functionality we needed for our pool. The season went smoothly because the system was easy to use.

Vorteile:

It was very easy to use for our members.

Nachteile:

There were a few occasions where tweaking reservations on the admin side was tricky but that's really it.

Omnify is the worst tool I have ever purchased!

Kommentare: The embeddable user interface is wonky. First, it's showing available dates in the past. Also, when you try to look at available dates on following week, you get prompted to enter an email as if you had selected an available booking time. Very frustrating! This lifetime deal certainly wasn't worth it.

Vorteile:

Sales page is beautiful and full of promises... Some of the features seem very interesting. The lifetime deal that I had would have been worthwhile (if it worked.)

Nachteile:

It doesn't work well for multiple Google calendar sync! I've asked for a refund within 30 days because it didn't work and support promised to make it work. After 6 months, it still doesn't work!

Omnify Review

Kommentare: The overall experience could’ve been less frustrating if there were more specific details for how to initially start on the site. However It was very helpful to have [SENSITIVE CONTENT HIDDEN] respond very quickly to my inquiries.

Vorteile:

[SENSITIVE CONTENT HIDDEN] was very helpful. I like do you ability to customize to fit the needs of the association and I manage.

Nachteile:

There are some back and difficulties I had when starting up. It would be helpful to have Visual examples for how the end-user well view and use the options that are inputted.

Omnify has made my learning platform more efficient!

Vorteile:

I was on the lookout for a quick calendar feature for my learning platform and Omnify checked all the boxes. They also have great customer support and service. Ashrith is always around to answer our questions.

Nachteile:

Ashrith and Joel from the Omnify team were very helpful with the integration of Omnify onto my platform.

Simple tool that we use to book group sessions on site

Vorteile:

Works very well for booking appointments and group sessions. We also enjoy the fact that comes with a mobile app. the basic set up and website widget are really nice features. Also they put out a lot of new features constantly

Nachteile:

After the basic set up is done, advance settings can be quit confusing. this tool can be quit buggy too, and I do not like the fact that they also charge a fee for transactions on top of the monthly plan

A strong app for any business looking to automate their classes online

Kommentare: Overall it was a positive experience with Omnify primarily due to their customer support team who worked with me every step of the way to make sure that even a custom product could still happen through their application.

Vorteile:

Once setup, the admin side of Omnify allows you to manage your individual class schedules/times, all with a maximum per class and waiting list feature. Also their Front Desk booking feature allows for a solid report of transactions and the ability to do live new / adjusted bookings on the spot, if needed.

Nachteile:

There are a few areas in the cart checkout areas where the user experience can get a little confusing for customers if booking classes / classpacks has any specific details. Being able to include additional custom messaging on those checkout pages for clarity would help.

Great software.

Kommentare: Excellent.

Vorteile:

It’s super easy to use and the service store looks exactly as I want it to, with minimal effort.

Nachteile:

I wish there was a client app available. It wouldn’t necessarily have to be customized, but I’d love for my students to be able to book from an app. For now, getting them to add my service store to their home screen is an okay alternative.

I've really enjoyed using omnify! The store is very visually appealing.

Vorteile:

What I like most is how easy it is to understand what to do. And I also like how visually appealing the store is.

Nachteile:

Some things I took awhile to figure out so I really good manual would have been useful. Also I would have liked a little bit more flexibility in choosing the titles for the different operators.

Promising, but buggy and needs further refinement

Vorteile:

Affordable, signed up for the lifetime plan from another site. I like the responsive customer service and development plan.

Nachteile:

Software seems buggy and I've been asking for appointment packs, but they seem to never come. Mobile calender sync does not seem to be working.

Omnify launch with [SENSITIVE CONTENT HIDDEN] assistance

Kommentare: It allows residents to reserve pool times 24 hours a day.

Vorteile:

We launched today to our residents and so far the reception has been good.

Nachteile:

The response for assistance have been very quick. I have yet to stumble upon a CON

Great product, wonderful service!

Vorteile:

It help to manage our studio very easy, get reports, see customers status with a great mobile app for our customeres

Nachteile:

Missing some small features, but the team at Omnfiy keep developing and add great features every time

Great customer service

Kommentare: Geat product and great customer service.

Vorteile:

It's very user friendly for my customers.

Nachteile:

Nothing yet. It's still new but I'm confident I made the right choice.

The Omnify team makes you feel like your the only person that matters. Amazing customer support!

Kommentare: I've got a professional way of selling real-world services, online. Without all the hassle of web development.

Vorteile:

I love how fast the software is developing. There are so many features, it always feels like they are 3 steps ahead of me.

Nachteile:

Perhaps the only thing I dislike is that there are so many features I need to set up. But that's not really the fault of Omnify, just the cost of doing business.