Iris Works Erfahrungen

Managing studio made way easier.

Kommentare: I was happy using Iris Works. It made studio management really easy.

Vorteile:

User friendly UI. Time saving really. Automated client leads saves up a lot of time. Constantly being updated and improved.

Nachteile:

If there was an option to include a reminder email to invoices I think that would've been great. Website is not that great compared to the app.

I loved Iris works

Kommentare: Everything was good and so was the customer service

Vorteile:

It was very easy to use. It didn't​ take me long to learn how to use the sorftware.

Nachteile:

The extra fee to use the scheduler. Also,​ I wish they had a better email system (ex: I entered in the incorrect email address and didn't​ know until i asked the client if they received it)

Decent enough but much room for improvement.

Kommentare: It helps me keep my business organized better than I could alone, but I am definitely considering switching to a different program like ShootQ

Vorteile:

Contracts and invoices - I enjoy the ease of sending clients contracts and invoices. Being able to accept payments through Stripe and PayPal makes life easy.

Nachteile:

The organization of this program is not intuitive at all. The menu across the top is disorganized in itself like "locations" would be as important as a dedicated menu header as "clients". A menu to the side with the main part of the window being your workspace or "dashboard" would be much cleaner. Clients - a giant, seemingly neverending list of clients is useless. I can search them by name, but some sort of organization or grouping option would be nice. The individual client page is nice. I like being able to see their activity, invoices and documents. To -dos: A boring list that tells me nothing. Visuals would be nice, like an interactive calendar that can be color-coded. I can tell nothing from glancing at a list of text. Calendar: Meets the bare minimum of calendar functionality. Being able to see a list of upcoming calendar entries would also be nice. Invoices:Professional looking. I like that I can connect to Quickbooks. Documents: Again, a list. I like the tabs to separate them. The editing window is garbage. A common complaint is accidentally clicking outside of the window and losing your work. Studio: Email templates are ok, but not be able to add images is not ok. The banner option is lame. Also, if emailing clients is going to be an option through Iris Works, there needs to be an email client where we can look through our messages. Having to hunt down emails client by client is tiresome. Workflow would be nicer if there was a better calendar.

I love a company that listens

Kommentare: Iris Works Staff listen to their clients and take their suggestions and run with it. I really appreciate how they take constructive criticism and make their software better. The two times I've asked about a certain feature or functionality, within a couple months it was available! For that reason alone, I'd never consider switching softwares!

Vorteile:

I love that it's all-in-one. It's been so easy to use and navigate!

Nachteile:

Not a fan of the weather section and how it has to ask me every time I log in if I want to allow access to the weather part.

Incredible, totally useful

Kommentare: saving me a lot of time, too much helpful

Vorteile:

It's affordable and easy to use, totally useful, My favorite feature of Iris Works is their automation of workflow. I can now send my emails to my clients automatically, saving me a lot of time, ALL IN ONE!

I absolutely love the tools provided to me by Iris Works!

Vorteile:

I love everything that Iris works has done for my business organization and the ability to sink calendars, the fact that I am able to manage my clients in one great spot all while providing great customer service to my clients. This is for sure a win for my business.

Nachteile:

The ease of use on a mobile device isn't where I would like it to be. I would love an APP version for my phone so that I can use the system better on the go!

Iris-works has allowed me to handle a lot of my business, in one spot. Saves me time and hassle!

Vorteile:

I love that it is basically a one-stop shop! It makes signing contracts and getting invoices paid super easy!

Nachteile:

Seems like they're are a few kinks that need to be worked out. Especially in the invoices and website lead customization .

Great!

Vorteile:

Invoicing and being able to automate responses etc. I really like the automated email responses as well

Nachteile:

I wish their was an easier way to view inquiries instead of having to click through to the site. Also I wish there was an easier way to view them once their instead of having to remember this name from the email alert and look them up under clients...such a waste of time! I also which you guys had easier contracts

Great business organization tool!

Kommentare: It’s been great with keeping my business organized and helping me to provide my clients a better experience.

Vorteile:

I love how it keeps my clients organized like the details of their session and wedding as well as the invoicing and questionnaires.

Nachteile:

I wish any emails sent out to clients would also be sent to my email so I have a copy of all communications.

This software is amazing

Kommentare: Save time while you work in your photography studio, while Iris Works makes your life much easier with the tools it offers.

Vorteile:

The photographers usually work independently and since I use this software my work is much easier with the features to manage the contracts and receive the payment invoices. I can also schedule appointments with my clients, all without losing time.

Nachteile:

It needs many improvements, I would like to be able to only modify the contracts instead of creating a completely new one. The improvements they need are many.

Can't imagine my business without it!

Kommentare: Signing up with Iris Works is like hiring an office assistant for less than $30 a month. It does my scheduling, my emails, my reminders, my thank yous, my invoices, my contracts, keeps all my client data organized, etc. Saves me a good 6 hours of work each week. I can't imagine my business without it now!

Vorteile:

It's such a time saver and it keeps me organized! My clients appreciate the prompt and reliable communication from the automated emails.

Nachteile:

It's ALMOST fully customizable. Almost, but not quite. If it were fully customizable to my own personal needs, I would have zero complaints at all!

Exceptional customer service. There are a few things I would improve on.

Kommentare: Client notes and email automation. I think it would be extremely beneficial if they had one on one with someone that shoots what you shoot when you do set it up because it can be confusing. The videos do help, but they aren't specific for certain photographers. I only accept 4-8 newborn sessions a month and when I go to book a client I have to put their due date in as a tentative holding spot and then move it around when we book the session.

Vorteile:

I love that it offers automated emails and the client notes are very handy! The customer service is exceptional and I can't say enough about that.

Nachteile:

However, I wish there was a way to make a custom invoice for gift cards or other things that aren't on the "menu". I wish there was a way you could send reminders every 24-48 hours if they don't pay/read the emails/fill out the questionnaires. I also have had issues with it hiding in my client's spam folders so I always have to mention that it's coming from my client portal and then they ask me what the email it will be coming from and it can be a bit of a hassle. I wish there was a way to set up a payment plan or allow a partial payment as well.

An essential tool for my business!

Vorteile:

It's easy to set up and use. Quick for me to set up a client and send an invoice as well as easy for my clients to pay.

Nachteile:

I wish it had a few more features. When it comes to doing my sales tax if there were more ways to sort the months and categories that would be helpful. Also if there was a way to put in appointments and then send text reminders to clients automatically that would be amazing!

Iris Works Review

Kommentare: It has been a great experience and there customer service is excellent.

Vorteile:

I loved how the company transferred my clients data into their system for me. They have an easy to use platform and it allows you choose what type of sessions you offer in a customized look. It has good customizable email templates and makes them look very professional, which saves time.

Nachteile:

That the contact page does not allow you to require a phone number. It also is not trackable by google ads or google analytics. I also wish they had an app for you phone as well.

Time saver and business organizer!

Vorteile:

There are many features that I love about Iris however, my three favorites are the scheduled emails! I love knowing that my clients will get the email reminders prior to their session. I can schedule Multiple emails to go out at various different times to get them thinking, planning and getting ready for their session. I also love the customizable questioner that you can send to your clients- I love how it keeps them organized with the client so I can see when and if they have completed them. Lastly, I love the adding attachments feature to the custom emails! Makes it very professional and concise!

Nachteile:

I wish there was a scheduling calendar option that clients to see what availability I have, then book on that!

Great workflow experience. Still need to tweak certain features.

Kommentare: Client information, good calendar and location software. Organization.

Vorteile:

Professional look to the emails and invoices. I like the saved email templates and workflows. It saves so much time and headaches! Storing all the activity in a timeline is great too.

Nachteile:

You can't write an email without having to draft a template, so it's more difficult to send quick correspondence. Sending auto emails is confusing when they are sent out. It would be nice to have a confirmation email or a blind carbon copy sent to us so that I can verify the email has been sent. The annual subscription is excessively expensive. No accounting software, only invoicing.

I love Iris Works!

Kommentare: I have used Iris for several years and find more benefit from it the more I use it! I have automated many things through it and it has made my life so much easier.

Vorteile:

Iris has streamlined my client experience when booking. Automating things has made my life so much easier and I feel as though my business looks more professional with such a streamlined booking process.

Nachteile:

There are a few things I wish that I could do that Iris isn't capable of yet. However, they are constantly adding more features!

Makes my business SO much easier to run!

Vorteile:

I love every single feature, I love that I can see how much income I brought in last year so I can see how I'm doing this current year in relation. I love the invoicing, and how easy my workflow is!

Nachteile:

That clients can't make payments toward a lump sum. So if a wedding client wants to pay off part of their balance I have to send an invoice for that exact amount instead of letting them pay what they want as they go.

Overall I am happy with the application.

Kommentare: Automation and CRM plus invoicing

Vorteile:

I love the integration with shootproof and that it allows me to automate my workflows and receive payments on invoices. I also love that the people behind Iris Works are always working on improvements based on its clients feedback and most requested features so there is always new features being added and no additional cost.

Nachteile:

There are some features that are off to a great start but lacking in robust-ness. For example the calendar integrates with ical or google calendar but there is no ability to create availability and do automated appointment scheduling. It also doesnt allow you to categorize or group email templates so it can be hard to find what you want when its just a random list.

A great and easy to use studio management software!

Kommentare: consistency in communication, great storage of client info and more.

Vorteile:

I love how easy and quickly I was able to integrate the software into my business. I was up and running very fast and it was easy to get help from the support team. I love how I can integrate all my calendars! I also really like how easy it is to keep client information all together...their contracts, questionnaires, invoices and everything all in one stop! I also really like the automation side of things with emails and more!

Nachteile:

The financial side of things is weak. I wish I could track my business expenses and mileage. I also wish I could use this as an app on my phone too. Last, I wish I could reply to emails sent out through the software.

I absolutely love Iris Works! It makes my everyday life SO much easier!

Vorteile:

I love the ease of scheduling clients and sending off invoices, etc! I find that I am saving so much time and I love being able to see all of my invoices, scheduled sessions, and session info all in one spot! Plus...it's nice that it does things that I don't have time for (as in sending emails, etc!) I LOVE it...and the customer service is AMAZING!

Nachteile:

The worst part is setting it all up. Once you have done that, you're good to go...but the process is quite lengthy.

I love Iris Works. It's easy to use, user-friendly and I love the questionnaire feature.

Vorteile:

Easy to use, has questionnaires, you know when some has read a contract and sending invoices are simple.

Nachteile:

I really don't have a con(s) about this software, but what I would really like it if I could send line item invoices showing, reservation fee paid and the new balance owing. Or if someone is on a payment plan having automated invoices generated in which also shows past payments with the new balance owing. Another thing I really would like if after a session I could send out a review of services to a client to ask who they enjoyed their experience.

The support staff is incredible, fast communication and always available to help!

Vorteile:

I love how simple and clean it is. It's so easy to read, and manage, and keeps me organized! Love Iris Works! I also love the fact that she is so easy to communicate with, and always responds in a timely manner! I appreciate the customer support so much, it means the world to me!

Nachteile:

Would love to not have to sign in every time because I'm lazy :) also would love a phone app where it was quicker access!

I really appreciate how much Iris helps with tracking my workflow and staying organized!

Vorteile:

The ease of use, setting it up, and being able to easily see a snapshot of my calendar and to-dos. I love how it keeps me organized and info is separated by client!

Nachteile:

I wish I could drag/drop to-dos in a different order when they "occur" at the same time/same day. Wish you could click on client name from to-do list and go to their profile. I wish there were a scheduling feature.

I love how much easier it makes my life

Vorteile:

Contracts, client info, I like that I can send questionnaires and then easily refer back to the questionnaire before the session to make sure there isn't anything I'm missing.

Nachteile:

I wish there was a better app process as well as emailing clients without using a specific session, just if I need to send them a quick email or if I wanted to email ALL my clients about a sale.