---
description: Detaillierte Informationen über Take Control zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Take Control Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Kundenservice Software](/directory/22/customer-service/software) > [Take Control](/software/149463/take-control)

# Take Control

Canonical: https://www.capterra.com.de/software/149463/take-control

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/149463/take-control?page=2)

> MSP Anywhere ist eine schnelle, zuverlässige ferngesteuerte Software, dank welcher du erstklassigen Remote-Support für deine IT-Services bieten kannst, um deinen Kunden zu helfen.
> 
> Bewertung: **4.2/5** von 22 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Take Control?

Kleine bis mittelgroße IT-Dienstleister und MSPs, die exzellenten Kundenservice zur Verfügung stellen möchten. 

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.2/5** | 22 Nutzerbewertungen |
| Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: N-able

## Gewerblicher Kontext

- **Startpreis**: 19,00 $
- **Preismodell**:  (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Portugiesisch, Spanisch
- **Verfügbare Länder**: Amerikanische Jungferninseln, Antigua und Barbuda, Argentinien, Australien, Bahamas, Barbados, Belgien, Brasilien, Britische Jungferninseln, China, Costa Rica, Deutschland, Dominica, Dominikanische Republik, Dänemark, Estland, Finnland, Frankreich, Grönland, Indien und 24 weitere

## Funktionen

- Alerts/Escalation
- Automatisiertes Routing
- Berichterstattung / Analyse
- Chat / Messaging
- Diagnosewerkzeuge
- Echtzeit-Chat
- Fehlerbehebung
- Filesharing
- Live-Chat
- Real-Time Monitoring
- Remote-Support
- Remote-Zugriff/-Kontrolle
- Sitzungsaufzeichnung
- Umfragen & Feedback
- Unbeaufsichtigter Zugang
- Video-Chat
- Warteschlangenmanagement
- Wissensbasis-Management
- Zugriffskontrollen / Berechtigungen

## Integrationen (3 insgesamt)

- N-central
- N-sight RMM
- Passportal

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software)

## Ähnliche Kategorien

- [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software)
- [Fernwartungssoftware](https://www.capterra.com.de/directory/30928/remote-support/software)
- [Home Office Software](https://www.capterra.com.de/directory/31855/remote-work/software)

## Alternativen

1. [Zoho Assist](https://www.capterra.com.de/software/181775/zoho-assist) — 4.7/5 (1387 reviews)
2. [TeamViewer ONE](https://www.capterra.com.de/software/122252/teamviewer) — 4.6/5 (11623 reviews)
3. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24071 reviews)
4. [AnyDesk](https://www.capterra.com.de/software/149595/anydesk) — 4.6/5 (1784 reviews)
5. [Supremo Remote Desktop](https://www.capterra.com.de/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Nutzerbewertungen

### "Remote Access with everything you need and nothing you dont" — 4.0/5

> **Lucas** | *13. November 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: A very simple tool with all the features you need, like unattended, audio passthrough, file transfer etc. It just works.
> 
> **Nachteile**: Not much to be honest, N-Ables support can be an issue.
> 
> A very simple tool with all the features you need, like unattended, audio passthrough, file transfer etc. It just works.

-----

### "Awesome Remote Control Software." — 5.0/5

> **Patrick** | *26. Juli 2022* | Computer-Hardware | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I like the ease of setup on both the Technician's computer and the Client's computers. I also like the "911" or New Session feature that allows me to send my customers to a website and  download and setup temporary help sessions. The reporting function is very handy when it comes to billing.
> 
> **Nachteile**: The one thing that I don't like is the software's inability to save screen size and position. I find that I am resizing my "Window" a lot. It is a small annoyance that I have been able to work with.
> 
> I am able to help the majority of my customers with Take Control which saves me time on the road going to my customers' place.

-----

### "A complete disappointment" — 2.0/5

> **Patrick** | *23. August 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 1.0/10
> 
> **Vorteile**: Their platform is very easy to use and didn't experience any outages. The software didn't take up many system resources because it would often crash and not restart itself. The platform was very cheap and easily affordable.
> 
> **Nachteile**: Their software would often stop functioning on an endpoint and not restart, even when the computer was restarted. The support team was not helpful and could not solve the problem. Their application had no way to handle UAC prompts making it impossible to install software or help with user requests.
> 
> Not a platform I would recommend as most aspects of the tool do not function well or at all. Basic user support needs can't be accomplished

-----

### "Great for remote management" — 5.0/5

> **Jaden** | *16. November 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I love the take control feature. It makes it very easy to work with clients and assist remotely. It is also very useful for working and connecting to my machine remotely
> 
> **Nachteile**: Takes a bit to connect to the workstation even after the workstation has been turned on
> 
> I use this every single day and I have very little complaints about it

-----

### "Great product to help customers" — 5.0/5

> **Kane** | *17. Februar 2023* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: updates frequently so you're protected, allows you to just remote onto a customers pc so you can help them as quickly as possible.
> 
> **Nachteile**: the two screen option is a bit difficult, as it could just show two screens if you've got 2 but it makes you have to switch between
> 
> It's great, I think it's an essential part of our day to day use to help customers as quickly and as best as we can

-----

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/149463/take-control?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/149463/take-control)

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