Sellbrite Erfahrungen

So far so good...

Kommentare: Recently moved to SellBrite from Channel Advisor and so far have been very pleased. Nice user interface and very responsive customer service.

Vorteile:

•Clean, intuative user interface •Very responsive customer service •Seems like they have a good product roadmap

Nachteile:

•Needs more channel partners (BBY, Rakuten, Newegg) but they are working on it •A different approach to the marketplaces so it takes awhile to "get it" (not really a negative) •Looking forward to more automation (feedback, emails, etc.) •Very basic reporting at this point

The best decision we made to help grow our business!!

Kommentare: With much experience managing the back ends of apps and websites, my daughter and decided to take a leap of faith and claim our own little piece in the world of ecommerce. We are now the proud owners of EverythingPrettyDeco, selling supplies supplies to decorate everything phone cases to finger nails, picture frames to scrapbook pages, graduation caps to wedding decor and everything in between! We knew from the start we wanted a presence on multiple selling channels, including Etsy, Shopify and Ebay. With crafting products constantly changing, much like fashion, we knew our inventory would consist of a few thousand SKU's. Thinking we were computer savvy and budget conscious enough, we utilized the most economical order and inventory management tool available....the Excel spreadsheet. About 300 SKU's into listing products, we quickly realized we needed help. Not only was it becoming a daunting process with listings, but we were starting to get orders, and we still had another couple thousand products we were expecting to receive. Being familiar with Linnworks, I researched this application for our start up business. Linnworks was ruled immediately due to the high cost, along with no current or future plans to integrate with Etsy. The choice was narrowed down to Stitchlabs, Ecommdash and Sellbrite. Stitchlabs was next ruled because we were limited to 2 selling channels for our budget. That left Ecommdash and Sellbrite. I gave both a test drive with the 14-day free trials. Hands down, Sellbrite out performed Ecommdash! The Sellbrite application is extremely user friendly, so easy to navigate and what impressed me the most was the support team behind Sellbrite. Response time is quick and thorough, and frankly, above and beyond! In no time, we got a handle on our inventory and listing on Etsy and Ebay is a breeze. Our Shopify site is designed and ready to launch, we're just waiting on the rollout of the Shopify listing function on Sellbrite. In summary, Sellbrite is a great application for new startups that won't break the bank. Sellbrite is a growing company with a great team of experts. They are adding more and more great functions and features all the time. We happy to be a part of the Sellbrite family!

Vorteile:

Ease of use, excellent support, very economical.

Nachteile:

At the time of this writing, listing on Shopify is not available, but I understand it will be available in a couple of week. I hope to see more reporting functions and the ability to create purchase orders.

Too Little Too Late

Kommentare: Horrible. Would never recommend. We feel the people who have/keep this 'inventory management' system are so small, it doesn't matter the issues constantly raised by numerous legitimate retailers. There are sooooo many better and MUCH LESS EXPENSIVE options out there that will actually do the job you need!

Vorteile:

The concept is good (although they did not invent it). They're site is fairly easy to maneuver.

Nachteile:

The company got into the game too late and is trying to buy their way to the top. We had our entire inventory doubled overnight when we did nothing; let me re-iterate that; ABSOLUTELY NOTHING! Just think what that will do to your reputation when you have many many customers attempting to purchase products that aren't there. We attempted to fix their problem 2 days later; yes 2 full days later by using their instructions with a CSV file....all it did was ADD MORE INVENTORY! Their customer service responded quickly, by pointing blame elsewhere; instead of actually attempting to locate and fix the issue. Research and you'll see others have had the same issue of overselling. Extremely slooow site.

A Multi Channel Seller Necessity

Kommentare: Sellbrite is a top notch provider of inventory management, product listing, and channel syncing tool whether you sell on EBay, Esty or Amazon. I easily import my eBay, Amazon and my Shopify inventory and Sellbrite does the rest. I researched the "other guys" and seen that they had more reviews but also had many problems. That was one of the reasons I chose Sellbrite 9 months ago and have not regretted that decision. The customer service is second to none. Where can you get one of the owners of a company call you when you have a problem and walk you through the fix. Once the accounting/finance integration to QuickBooks and Xero are available this summer and the additional selling channels like Sears and Rakuten, this company will be hard to beat. Sellbrite enables sellers to seamlessly add inventory from other channels without the huge learning curve of other similar companies. Sellbrite is constantly improving, inventing and integrating features to allow sellers to do what is most important to us…selling!

Vorteile:

Easy to use and small learning curve. The ability to update, list, track products on each channel is priceless. The customer service is outstanding. I can update and access my account anytime and anywhere. The preset feature cuts down on having to enter all the same info when listing. You can see what products are linked with which channel. Price wise, Sellbrite's has a plan for any level of selling and is very affordable. Think seriously about this company before signing with someone else. They have committed to being the best and will soon be with all the up coming planned features.

Nachteile:

Ability to sync with accounting/finance programs like Xero or QuickBooks is a must. Currently I have to use cut and paste to keep the books. Sellbrite did state that QuickBooks Online is scheduled for availability this summer with Xero to shortly follow. Will be waiting for Xero accounting and more channels to be added in the near future.

Amazing App! Even better support!

Kommentare: Sellbrite changed my life! I sell on multiple channels and Sellbrite keeps my inventory up to date in real time. Since I use Amazon FBA, Sellbrite also handles all my shipping with it's integration. I set it up and now it does all the work. Another huge benefit is that I can list on multiple channels quickly and easily. Whenever I have a question, I contact customer support and they get right back to me with an answer or solution. I really can not say enough about this App and the support. Best of all, the price it reasonable. If you are looking for an inventory management system and want to sell on multiple channels, this is the one program you MUST have.

Vorteile:

Real time inventory Channel integration FBA integration Amazing support Reasonable price Walmart Integration

Nachteile:

Selling on Jet.com, however Sellbrite has not implemented listing products with them yet. No other cons I can think of.

It Works!

Kommentare: Great customer service. Anytime we've had an issue they simply take care of it. No issues of paying extra for customer support, etc (which some other services require). Great overall experience.

Vorteile:

The software is stable and works flawlessly. It also is a simple interface. All of this is super important because other services offer more features -- but when they blow up -- it's not worth it.

Nachteile:

Would like to see google shopping actions added.

Great software for a good price.

Kommentare: I use this software for sales across 7 channels. It does an excellent job at everything it claims to do. Although I log in almost every day, most of my processes are automated to such an extent that I never need to log in except to receive inventory. I love almost everything about it, except for the change to the plans. Their new price structure would substantially increase my cost, for just a marginal increase in benefits. New features are not open to everyone and instead are upgradeable. I would highly recommend this app to anyone who deals with the same products across multiple listing channels. Make the reports option open to users with older plans and this review would go up to 5 stars.

Vorteile:

-Does everything it claims, and does it really well. -Substantial time savings every month -Customer service could not be better. Instant responses to all problems.

Nachteile:

-New features are not available to old plan users

Time Saver but Pricey

Vorteile:

It's very time efficient and integrates seamlessly with the popular marketplaces. Easy to track everything

Nachteile:

Well...it's kinda pricey. Because my business is still warming up, I felt that the price didn't justify the need, however I would recommend this to more established businesses with larger budgets

Almost there! Great service!

Kommentare: Sellbrite is a very intuitive easy to use inventory listing and management software. The customer service is great and they are adding more and more features. There are several features not yet available which are a bit of a deal breaker for us but we are told that most of these features (see cons) are being built.
Im sure I will be giving Sellbrite 5 stars once it is more robust!!

Vorteile:

Intuitive easy to use and easy to get setup (import inventory from ebay/amazon etc). Excellent Service. Very competitive pricing.

Nachteile:

No reporting. No copy product feature (ability to copy a similar product into a new listing is a huge time saver for us). Not easy to incorporate a webstore. I am told all of these features are on their road map.

Just what we were looking for

Kommentare: Out of all the companies out there that we looked into. Sellbrite seemed the better choice. When we did the trail it was clear that Sellbrite was for us. I love their platform. Its easy to use and very eye pleasing. The platform is beautiful and features are amazing. We moved from a very old inventory platform to this more modern platform sellbrite offers and we are happy campers. We look forward to a bright future with sellbrite.

Vorteile:

Modern Easy to use Simple Features Variety of channels Customer Support

I works seamlessly and everything is just a few clicks away.

Kommentare: Incredibility well thought out design and interface (everything works seamlessly). It dramatically reduced out time to post items and significantly reduced the error rate.

Vorteile:

With other software we tried, you had to go into the posting and finish editing in order for the listing to be complete. After going through at least half a dozen other providers, we found nothing else compares to the ease of use reliability of SellBrite i.e. for posting to our BigCommerce and eBay sites - [SENSITIVE CONTENT HIDDEN]

Nachteile:

Not obvious, but best way to review your inventory is through the export process (not reports). This can be found at Settings/Export Data. A bit more robust reporting would be better too.

Helps in listing on multi-channel, but very limited and support is lacking badly.

Kommentare: I would recommend a different provider.

Vorteile:

We have seen increased sales due to listing on more than one channel. Maintaining inventory has been a huge plus for us.

Nachteile:

-Lacks many functions that are needed -Support is very general and overall is very minimal with very long response times up to 24 hours and many times repeats the same information that you have provided as the issue. -Creating listings on eBay very taxing compared to eBay itself -Although the system "keeps" your listings to easily relist the item this only works with Amazon. If the item sold previously SellBrite is unable to recreate the listing without building a new listing altogether.

Love it!

Kommentare: Amazing customer service - they always respond quickly.

Vorteile:

I love that I don't have to think about my inventory - orders are updated automatically across multiple channels which gives me time to manage other things.

Nachteile:

I prefer to create new listings on one of my channels rather than within Sellbrite. Then I import them into Sellbrite and use that for listing on other channels. It's not an issue of the app, but rather, my preference - not a con, per se, just a personal preference.

Great place to start!

Vorteile:

Sellbrite has great customer service, a decent feature set, and is an excellent place to start for beginning ecommerce merchants or those looking for a solution that keeps costs as low as possible.

Nachteile:

Their development team doesn't always think completely through product updates, so they sometimes have issues when rolling out new features. To their credit, they usually work quickly to fix any issues that arise.

Sellbrite Support

Kommentare: Wonderful! CSR got my issues resolved in less than 24 hours!

Vorteile:

CSR was wonderful at helping me sync my Etsy and Amazon accounts today. I had been having trouble with GoCentral and their support staff for weeks! CSR was responsive and knew exactly what to do to help me get up and running. He deserves a raise!

Nachteile:

GoCentral support staff knows nothing about this product, and could not troubleshoot any issues with it, and yet they sell it. They need training on this software!

These guys offer a service that is far more effective and far less expensive than what else is out there!

Kommentare: Why pay 1% of revenues when you can use Sellbrite?! It's WAY Better! Give it a shot. And if you're using it without AutoMCF, you're cheating yourself our of a great value by combining the two services together! Mike is always super responsive when it comes to questions and they're constantly adding new features.

Vorteile:

Flat rate (no ongoing % of reveneues), discounted pricing on their AutoMCF

Nachteile:

The only cons I have are basically cons because the features are still being worked on and not yet rolled out: Listing directly to etsy, shopify, newegg, and sears from the Sellbrite app are the only things I'm eagerly awaiting!

Sellbrite Simplifies Multi-channel Ecommerce

Kommentare: Sellbrite delivers tremendous value for the multi-channel ecommerce merchant. It enables merchants to operate more efficiently by syncing inventory quantities, bulk publishing listings and leveraging multi-channel fulfillment. The robust software interface is clean and intuitive. Sellbrite's customer service is top notch bar none. Signup for a free 14-day trial (no credit card required) and prepare to be amazed!

Sellbrite is a Breeze

Kommentare: Easy to use software that takes care of all my sales channels, such as Amazon and Ebay! I love Sellbrite! I have been using it for over 2 years and it`s so easy! The upgrades they come up with every year are very useful also!

Vorteile:

I have been using it for over 2 years and it`s so easy! The upgrades they come up with every year are very useful also!

Excellent Software!

Kommentare: Sellbrite has enabled me to grow my online businesses while cutting my order processing time in half. I highly recommend Sellbrite to anyone who sells online and wants to take their business to the next level.

They respond to your emails and questions very fast

Kommentare: First and most most important, an excellent team. They respond to your emails and questions very fast. I have dealt with other multi channel companies and sellbrite is the easiest and most user friendly of all. They are growing at a very rapid rate as well. Thank you all for the help!!

Vorteile:

- Easy to use - Friendly team - Good pricing - Good syncing

Intuitive, Great Videos, Prompt Customer Service, Very Helpful

Kommentare: I have been growing my online sales business for 5 years. I launched into multi-channel with Sellbrite 2 years ago and it was the best thing I ever did. It works perfectly for keeping inventory balanced and many other helpful features. Easy to learn and easy to use.

Best Customer Service!

Kommentare: This is a very powerful service and well worth the price. The customer service is above and beyond..so helpful! Thanks guys.

Flexible Multi-channel tool

Vorteile:

Its provides a wide array of integrations though APIs and its readily available plugins hence can be easily used with existing platforms.

Nachteile:

The pricing is a bit steep for startups or companies which are trying to fit into the market or industry.

GREAT! and SIMPLE

Kommentare: I left because I was promised more channels which was true but it didnt work as expected so I am back

Vorteile:

Love how easy it is is to set up and use - Many great channels

Nachteile:

Wish they would add some channels like Poshmark and Mercari

Great Multi Channel and Inventory App!

Kommentare: Sellbrite - I've been using Sellbrite for a couple of months now and really like it. It combines inventory management with being able to list on multiple channels from one app. Previously, I was using about 3 different apps for inventory management and listing on the different channels, and was having issues with things not importing correctly, inventory getting off, etc... Sellbrite has been great! Importing everything went extremely smoothly and it all imported correctly. I love the how to videos that walk you through the process so you know you've done it correctly and they schedule a phone visit with you so you can ask any questions you may have.

Vorteile:

Sellbrite - I've been using Sellbrite for a couple of months now and really like it. It combines inventory management with being able to list on multiple channels from one app. Previously, I was using about 3 different apps for inventory management and listing on the different channels, and was having issues with things not importing correctly, inventory getting off, etc... Sellbrite has been great! Importing everything went extremely smoothly and it all imported correctly. I love the how to videos that walk you through the process so you know you've done it correctly and they schedule a phone visit with you so you can ask any questions you may have. Things I really like: (1) seeing in the products list exactly which items are listed where and if there's any drafts in progress (this actually helped me find about 30 items that weren't listed on all the channels they should be), (2) the little photos in the product list zoom out when you hover over them, (3) listing on multiple channels is so much easier and quicker, (4) Templates and Recipes, this feature is so cool and such a time saver. You can make formulas for Titles, descriptions, etc.. so it automatically fills in or makes titles, descriptions, etc... I'm still learning this feature, but wow, what I time saver it is already. (5) great dashboard and easy to navigate menus. I have no trouble finding what I need or answers to questions I have. (6) shipping prices are comparable to other shipping programs. (7) Price.

Nachteile:

Cons: Not really any. I would like to see future versions have more reports for cost and profit information, but that's just the bookkeeper in me. And in shipping, you can't print multiple labels or invoices in bulk, but I guess they are already working on that for future versions. I really love how this app works. Give it a try, you won't be disappointed.