Bewertet am 18.1.2019
Very interesting and functional.
Kommentare: Since we started with the implementation of Robly, we increased visits to our portal, at the same time, because it was a podcast, we achieved a greater number of reproductions, which also allowed us to get to know our visitors, to know what country they are accessing to. to be able to offer a different and personalized experience to your emails and your social networks. We are very satisfied since its implementation, and it is so simple that we can do it several people at the same time.
Vorteile: When entering the world of email marketing, I was overwhelming everything on the market is offered, of many types, since I tried Robly, I was much more clear the power that has the email from your platform, they offer you all the strategies in a simple way and with the peace of mind that will not come with problems when executing it. I also like that they allow you to optimize all the campaigns you have to obtain the best results in your business model. Another aspect that I like a lot, is the detail in the statistics put at your disposal, you can evaluate after each campaign you design, since what type of device was seen and whether or not they accessed the content that you offered in the emails, it is really very good
Nachteile: I have no complaints about its functionality or the scope of its marketing tools, you will hardly find a commercial option in the market that offers you a money / effect relationship like Robly, I am sure that they are going in the right direction.
Bewertet am 28.1.2019
Modern and Beginner Friendly
Georg c. L.
Kommentare: Robly has a very good emailer and email builder, and allows for management of all your mass email needs. And it's priced very competitively. Does require a little know how, to break out of their drag/drop, but overall, Robly is a great place to start.
Vorteile: We migrated to Robly because it was far less expensive than other leading mass email providers at the time, and because the the user interface was modern, responsive and easy to make brilliant looking emails. Many drag and drop options and templates to get your wheels spinning, and unique tools (at the time), such as having an email archive browsable on the web, auto-posting to facebook/twitter, auto-resending to non-openers. A/B email testing. Customer support was very responsive, as we joined them early in their creation, we found several bugs that were fixed relatively quickly.
Nachteile: Not a fault of this software, but changes to Facebook API has caused the auto-facebook posting to be completely useless. Also, their complex code, which works great with drag and drop, is difficult to complete/fix for various email clients, and makes custom HTML sections relatively a wild west. For instance, Robly does a great job at providing many if/else statements for various email clients, so the drag and drop elements look great in most clients, however, if you need something more advanced, or need to drop a large table of data into something, you lose all that, and your email will not display correctly in email clients unless you are able to re-create all those if/else client code variations, which is a nightmare! It'd be nice if it could still maintain all that even when using custom HTML.
Bewertet am 18.7.2019
The best email marketing tool
Vorteile: Robly is a powerful application that makes it easy to create beautiful newsletters. The tracking and reporting functions are top notch and very helpful. My favorite thing about Robly is the ability to automatically re-send an email a few days later to the recipients that never opened the first one. We experienced a much greater level of customer engagement by doing this.
Nachteile: I have had no negative issues while using Robly.
Bewertet am 30.9.2019
Kommentare: Robly is great for sending out emails to your customers. Scheduling emails and interactive responses are easy to set up and the customers like them.
Vorteile: Robly is very easy to use, has a great selection of templates and a clean interface. Customer service is very helpful and fast at responding. The platform doesn't crash and I particularly like the analytics.
Nachteile: It's a great software but a bit on the pricey side, which makes it less than ideal for small businesses on a budget.
Bewertet am 21.3.2019
Update is terrible
Kommentare: I have 2 accounts with Robly and the first couple of years were good. They may not have the versatility of other companies but the pricing made up for it... They have since redone their design and it is awful. Something that would have taken me 20 min in the old version has now taken about 1.5 hours because of the ridiculous layout that they have moved to and I still am not done. They have taken away the ability to access the HTML and also you can't even caption a photo. I am canceling ASAP because I would rather pay 10x more for something that actually makes sense and doesn't give you a terrible headache. Run away from this software if you are thinking about it!
Vorteile: The old version was ok... I could deal with it but the new update has completely switched things around making it virtually impossible for users of the old version to be productive.
Nachteile: The update is complete crap. It won't allow you to get into the HTML, the options are almost completely switched around, and you can't even caption a picture anymore... Technical can't be reached directly by phone, you either have to message them or make an appointment for them to call you back. This update is not very intuitive either, it actually is stressful trying to figure out where anything is anymore... It is like they purposefully did the arranging of the option as a sick joke.
Bewertet am 18.8.2019
It is easy to use and has nice templates
Kommentare: Up to now it is okay. I have less unsubscribes.
Vorteile: It has nice templates and drag and drop options. The best thing is if the receiver doesn't open the mail this observes it and resend the.mail.at that time we can edit the subject . This is less expensive compared to other softwares
Nachteile: Some times I struggle with colours. When you are big in to customize your mail it is all manual
Bewertet am 11.11.2019
Kommentare: At the end of the day, the proof is in the stats, and I've seen better opens and engagements when sending with Robly than I have with other comparable email systems!
Vorteile: I've used a lot of mail management softwares over the years, and this is the first I've encountered with a feature like the OpenGen tech used by Robly. The fact that it automatically re sends campaigns with a different subject line is a huge time saver and a great feature in general. I've seen dramatically different open rates with the use of this tool.
Nachteile: Compared to the more common choices (Mailchimp) etc, I found Roblys actual email creation tool to be a bit lacking. It just takes a lot more work to get an email looking as nice as I can, in less time, in Mailchimp.
Bewertet am 3.5.2019
My favorite email software! GREAT customer service!
Kommentare: Really happy with the product, results, price, and customer service.
Vorteile: I started using Robly right when it came out, after using Constant Contact and Mailchimp both. Robly, to me, is by far the best option for the price. They have some cool features and their prices are reasonable. The customer service is really good as well.
Nachteile: Like all email blast software I've tried, it can be a little quirky at times. Spaces where they shouldn't be, colors doing weird things. Generally if I sign out and get back on, I can fix the issue. Again, I've found this is true of all email blast programs that I've used.
Bewertet am 22.7.2019
Better than the others
Kommentare: I am achieving my goal of reaching my clients on a weekly basis
Vorteile: It has performed better than the other 2 softwares I have tried
Occasional glitches have erased hours worth of work or prevented me from meeting deadlines.
I also wish that when copy/paste is used, that the font color/size etc would attach with the copy/paste
Bewertet am 12.10.2019
A good email marketing service
Kommentare: Overall a good experience, it helps to manage well your email marketing campaigns
Vorteile: Robly allows to create quite easily marketing campaigns and to perform A/B testing. The analytics related to the campaigns are quite good
Nachteile: There are no major issues. Sometimes the app crashed unexpectedly. I don't think there is anything else they could improve
Bewertet am 9.6.2017
It's easy to learn, has great features and has become our go-to email tool.
Kommentare: Because it's easy to use, we were able to get a higher rate of adoption within our organization. Our campaigns also saw far fewer unsubscribes thanks to Robly's more sophisticated delivery system, which can "learn" when subscribers tend to open their emails and deliver accordingly. Also, it's been a big time saver because we can set emails to re-send to subscribers who have not opened their emails on the first or second tries. We have more opens, more click-throughs and better engagement using Robly. It's also very customizable and easy to work with, but there are standard templates for users who are less experienced with such platforms. In addition, we've saved a lot of money using Robly for a subscriber list of 10,000 or under, compared to other email services.
Vorteile: We have multiple users with varying degrees of experience and ability to work with software, and all were able to pick up on Robly very quickly. As a non-profit organization, the price couldn't be beat and the platform is much more stable than others we've used. It doesn't crash and WYSISWYG. The analytics are superb and Robly's Open Gen & AI features have seriously reduced the number of unsubscribes for us. Best of all, their customer service is truly superb with immediate responses via online chat. For users comfortable with online platforms, there is a lot of customization available.
Nachteile: Robly does not provide the ability to create set color palettes, which means users have to manually enter every color code in each element of every email. That really slows things down and results in less consistency in the look of email blasts as users enter their own color schemes, instead of being able to draw from a palette template. Robly has a very limited selection of ready made mobile responsive templates, but there is plenty of functionality to create your own. The other "missing feature" is the ability to create multiple user IDs. Everyone uses the same login and there's no way to tell who worked on what campaign.
Bewertet am 7.8.2019
I like Robly templates and features, it's a good investment
Kommentare: I believe that any entrepreneur who wants to venture into email marketing should start with Robly. Thanks to the automated work it offers us, such as sending scheduled emails and offering interactive and thank-you responses, we can focus on the reports, numbers and purchases made by our subscribers. Robly is a platform that could be underestimated but has many surprises.
Vorteile: Mass sending emails is highly effective with Robly for the development of my marketing campaign. The templates on this platform are wonderful for the design of my emails because they offer a professional identity that my customers appreciate to interact with my company and products. At first it requires patience to learn how to use it but it's really easy to handle. Robly's paid plans are cheap and we never had a problem acquiring them.
Nachteile: Customer support leaves a lot to be desired. Sometimes I have not been able to communicate and I am deserved the doubts. Another point is that Robly's logo conveys a childish message. However it is an attractive software in its functions.
Bewertet am 18.1.2018
Very easy to use in Robly!.
Kommentare: Robly is a very appropriate software for business use, it has helped me a lot to distribute Email in a fast way on the products that I promote, it is excellent and it gives me a good stability in its platform.
Vorteile: Robly is very easy to use, with just a couple of design steps in the Email, you'll have it ready with a nice design and colors that personalize it in a better way. Since I started using Robly I realized how easy it is to promote my products by sending Email.
Nachteile: I do not like the prices of Robly, they are very high and do not allow access to promotions or plans that unlock many of the functions necessary for a full use of the program, I would like to lower prices or adapt them to a better rate so allow many users to buy them.
Bewertet am 29.9.2016
Robly is GENIUS
Kommentare: Robly saves me so much time and energy when sending out content to our email list. The ability to send emails at specific times and resend emails using a different subject title when our first email was unopened is simply brilliant. I can track who opened which email and see the true value of our content for our subscribers. In short, I love Robly and am so thankful we switched from Constant Contact to start working with the Robly team! I've trained other staff in how to use it and now other staff members are sending out emails left and right! LOVE IT! The only suggestion I would have to the Robly team is to make it possible to edit the size of pictures in an easier way (like dragging the dimensions of the picture rather than manually editing them) so we can make pictures as big as we want! Other than that, I love the service and am extremely satisfied!
Vorteile: I love that we can send emails to specific lists of people. I love the branded emails that have our colors imprinted, our logo displayed, and pictures from our website! I really enjoy the data capturing and the brilliance of the re-sending software. The fact that they can send emails at time that people are most likely to open emails, specific to that individual, is sheer genius.
Nachteile: Because I use Bitly, seeing which links are clicked in the emails can be difficult. I wish it would display the word that was hyperlinked as well as the link itself and allow me to click on it so I can go to the site and verify. I also would like to be able to expand the size of pictures using a dragging feature in the corners of the picture rather than manually editing it. Manually editing makes it difficult to get pictures on the same line if they're of different dimensions.
Bewertet am 27.11.2018
Robly crushes the competition
Kommentare: Our company used Constant Contact, and then MailChimp, as our email newsletter manager. I almost never accept unsolicited sales calls but the representative from Robly was so personable and knowledgeable of the product, I had to check it out. I am glad I did. In addition to having a superior product, their customer service has been excellent. They are quick to respond to questions and aren't satisfied until you are.
Vorteile: Robly is extremely easy to use and provides an excellent value for those with a tight budget. Generating analytic reports (open rates, clickthrough rates, etc) is simple. Segmenting lists by user interaction is also a breeze.
Nachteile: I have not had a negative experience with Robly.
Bewertet am 19.1.2018
Exceeds the functions.
Kommentare: Robly has helped me a lot, previously I had problems with Email using other software, Emails took a long time to reach the client and the delay caused us to lose a lot, since I used Robly I had very good progress.
Vorteile: I like Robly because it exceeds the functions of many software, there is much more diversity, I would even say that Robly greatly exceeds Constant Contact, using Robly is a way to make Emails and comply with Marketing in a simple and fast way Without making so much effort, Robly is perfect and I hope it stays that way.
Nachteile: I do not like the prices of Robly, at first I did not touch another and had to pay the high prices, but I think they should lower the rates, the last plans with more access and more benefits to the program exceed.
Bewertet am 11.10.2016
Almost perfect, but a great deal for the price.
Kommentare: The customer service is hands down, the best. The product is excellent but it could still use a few features to make life a bit easier for the less tech-savvy in our organization, such as allowing for standardized color palettes or more flexibility with the mobile-responsive templates. However, all of our users learned quickly and are making great use of Robly, and the analytics are a huge plus.
Vorteile: It's stable, not glitchy. It sometimes shows up differently on different platforms, such as Windows and Mac, but overall, it's more consistent than others. It's easy to learn. It has great analytics capability.
Nachteile: If you have to follow certain style guidelines with fonts, color, spacing, etc., it's a bit more labor intensive because you can't create a palette to work from. You have to input hex codes and work with the built-in formatting. In some cases, you can access the code to make changes, but that takes a skill level most of our users don't have.
Bewertet am 6.12.2017
Works Great for Our Nonprofit!
Kommentare: We use this for The Junior League of Boca Raton and for our use and budget it works great! I also used it a boutique agency I worked for and it was great for our company newsletter and for some of our clients too. I think it is much better than Constant Contact.
Vorteile: Compared to competitors, the interface is much easier to use. I feel that the templates they provide give great options and I believe for a small fee they will design a custom template for your organization/business which is totally worth it. The OpenGen feature is pretty unique and haven't seen anything like it on other e-marketing programs. It allows you to re-send the same email (even with a new subject line) to those that did not open it the first time. It greatly increases open rates and click-through rate. Overall it is much more flexible and easy to use and drag and drop text and images. They have a great widget too to collect and grow your email database for Facebook and website.
Nachteile: It doesn't (at least at this point) have the ability to auto-send messages on birthdays, anniversaries, etc.
Bewertet am 17.2.2017
Easy to Use ans Awesome Customer Service
Kommentare: We LOVE the Robly email platform (we were previously using Constant Contact). The Open-Gen and AI features have boosted our open rates for all of our clients. Emails are easy to create and customize. Their competitors feel antiquated by comparison. The customer support is great- fast response, good insight, great online resources. I would also say that they take a collaborative approach to helping their customers. I have worked with several different Robly team members and they all seem to share this mentality. I have also received several touches to see if I have any improvement suggestions. The downside: There is no event functionality built in like some of the other platforms. I have communicated this to Robly and I understand that they are working on adding this functionality. In the meantime, we are using another solution to fill this gap.
Ease of Use
Great Customer Service
Easily Accessible Metrics
Ability to Segment
AI and Open Gen Functionality
Nachteile: No Event Functionality
Bewertet am 14.11.2017
Great product for the price
Vorteile: Robly is easy to use and the emails always look clean. User management is easy and the OpenGen gets a better open rate on the most important messaging.
Nachteile: It would be better if Robly's user management could integrate with other software platforms. We use a WordPress website and CiviCRM, neither of which seem to have customized options for Robly. Billing notifications have been spotty. I added our Director of Finance to automatically receive billing notifications, and it worked for 6 months, but suddenly stopped.
Bewertet am 17.4.2018
Very good control of each Email Marketing.
Kommentare: I have benefited from the use of Robly because I have noticed that nowadays I have established a better use in Email Marketing, nowadays in my company we receive many subscriptions daily, and with Robly we have been able to control that saturation.
Vorteile: Robly is a software that only focuses on Email Marketing, but, the detail that gives something positive are its prices, robly prices are too low, many times I think they are giving away their functions, but I hope they continue with those prices.
Nachteile: I do not like that the emails of Robly delay so much in arriving, in several occasions that wait so that the Email arrives, it becomes a too annoying wait, I would like that the platform was faster.
Bewertet am 22.5.2018
Robly has exact goals.
Vorteile: The most lucrative characteristics of Robly and those that can be more profit, would be the automatic configuration that Robly has to control the traffic that may be with respect to subscriptions, it is quite nice that this option exists to leave in automatic period all the configuration of the advertising campaign.
Nachteile: I have no complaints from Robly, the truth is that it has been a software that has behaved to measure and has achieved excellent innovations at the structural level and at the business level, in this way I think that Robly is very well designed to achieve clear objectives and obtain results both short and long term.
Bewertet am 27.3.2018
The speed of delivery of each mail is satisfactory.
Kommentare: I have benefited from the use of Robly in my company, first, it is a fairly basic platform where you can easily navigate and reactivate any email, and second, because you have established a certain priority with a client, sending emails instantly and none have to wait so long.
Vorteile: There are several things that I like very much about Robly, but there is a specific one that has called me a lot of attention, and it is the brevity in which it delivers the mail, it is very fast sending and receiving.
Nachteile: I do not like that Robly has high prices, this is the factor that I hate most of any software / platform, which exaggerate with the prices and do not offer more adapted and easy to pay prices.
Bewertet am 15.8.2018
Flexible cloud-based email marketing and automation system.
Vorteile: The elegant, flexible and user-friendly graphical interface helps you use the application without much of technical knowledge. You can send newsletters and check the open rates of messages or emails. They provide a lot of custom templates, and you can access and edit them via tablet, phone or desktop PCs. If you face any operational or design issues, you can connect to the customer service team who are in fact very quick in response. You don’t require any coding knowledge to design professional emails with ease. From your website itself, the email addresses are collected for preparing promotional lists. The Robust AI enables to auto send emails while a prospect opens their promotional emails or newsletters. You can import contacts from constant contact, or through excel lists. Provides great analytical features. The application helps you improve open rates as well as the click-through rates. Provide instant billing notifications.
Nachteile: It is difficult to create color palettes. The application is quite expensive. It is a very tough and time-consuming process to edit campaigns.
Bewertet am 12.3.2018
Robly has a good automation for shipping at the right time.
Kommentare: The use of Robly has helped me a lot because I have managed to work in my company without worrying about when to send emails, since Robly does this work in an automated, very efficient and beneficial way.
Vorteile: What I like most about Robly is that it comes with an artificial intelligence that automatically determines and sends its email marketing campaigns to its target users and prospects at the right time.
Nachteile: The function called Robly AI, responsible for showing the history and progress of an advertising campaign, and sending emails at the best time, does not work properly, since it does not always show the correct history.