CallHub Erfahrungen

Indispensable campaign tool

Kommentare: Overall, I have continued to use CallHub for several years and have appreciated the improvements I have seen over this time. I find the SMS Broadcast feature is an invaluable way to mobilize volunteers during a campaign, as it allows me to reach dozens of people at once in a way that gets far higher response than email, and allows me to carry on two-way communication with them. I have also used CallHub to run phone campaigns during elections for voter outreach and Get Out the Vote (GOTV) efforts, and between elections to invite people to events. I have also used the Voice Broadcast feature in various ways, from inviting people to events to, in one case, contacting almost every household in a small province to generate leads for people wanting more information about a plebiscite that was taking place.

Vorteile:

As someone who has managed and worked on a lot of campaigns and use NationBuilder as my primary database/website solution (which CallHub integrates beautifully with), CallHub has become my go-to platform for affordable phone canvassing campaigns, voice broadcasts and text message blasts. In particular, text message blasts are the single most useful tool for volunteer mobilization that I have used in recent years.

Nachteile:

While CallHub works without a hitch at least 99% of the time, occasionally I or my call agents still run into unexplainable bugs that can temporarily bring campaigns to a halt. That is of course frustrating for both volunteers and for campaign organizers, especially in the high-pressure context of a campaign where every minute of delay can mean one less contact with a voter.

Great customer service

Kommentare: The customer service is top notch and I was able to resolve the issue I had in minutes.

Vorteile:

Their customer service agents are very explanatory and guide well.

Nachteile:

Nothing, I think they are doing a good job.

Banned from the service

Kommentare: Vendor banned me from the site. The reason provided was that I ran for state office as a republican. This type of reaction fosters division and I would like to see social media sites open to all sides of a discourse.

Vorteile:

I was not given access long enough to determine benefits of the service.

Nachteile:

Vendor banned me from the site. The reason provided was that I ran for state office as a republican.

Great calling platform for paid canvass teams

Vorteile:

Very cool AI features and agent QC features!

Nachteile:

Time zones are tricky as their team is all over the place!

this technology is awesome and simple to use

Kommentare: pretty good to be honest. will try another few of your features in coming days

Vorteile:

SIMPLICITY to set up was awesome and easy to use

Nachteile:

i haven't encountered a con at this point thankfully

Very pleased overall

Kommentare: I am very happy overall that my friend suggested CallHub. I plan on continued service and possibly even expanding as I look into more services you offer.

Vorteile:

It is the most efficient platform I have seen. I have tried several others that didn't work.

Nachteile:

Inputing phone numbers was a bit tedious, but that may have been user error.

Easy to use

Kommentare: I work with a small non profit. We use CallHub to reach out to mobilize volunteers and connect with potential donors.

Vorteile:

It is easy to use and easy to train others to use.

Nachteile:

When editing a script, the pop up window is very small. It would be nice to be able to make it bigger.

Great service for our needs

Kommentare: We like CallHub to inform our school and church community of delays and cancellations - whether weather related or bus breakdowns, it works great to inform smaller or bigger groups of people.

Vorteile:

It's an easy way to inform our community of delays or cancellations.

Nachteile:

It takes quite awhile (at 60 calls a minute) to call everyone.

Newby Satisfied with CallHub!

Kommentare: My experience has been limited to this one campaign. So far, it's been satisfactory.

Vorteile:

The app is quite straightforward, so to summarise: Ease of use and good support.

Nachteile:

The phone ringer icon is silent! I'd like it to ring so I am assured that the call is in progress.

Honestly brutal

Kommentare: So far so good only been using it for a day

Vorteile:

Price it is unmatched and I will make more calls

Nachteile:

Ease of use. Should use ai to make scripts

Great Contact Support Staff

Kommentare: So far so good, still learning about your product and its features.

Vorteile:

So far support staff have been very helpful and timely with their responses, I'm not always at my computer to zoom so detailed emails is appreciated.

Nachteile:

Attaching media files and website links are most likely to be filtered. Need a solution for those that don't want customers to have 3-5 different 10DLC numbers for them. If that means buying a registered number specifically for campaigning so files attached don't disrupt the service and you can maintain 100% deliverables.

Great Support!!

Kommentare: Very satisfied. Much better than competitors

Vorteile:

Absolutely stellar support. Timely and helpful

Nachteile:

Lots of twists and turns. But support got through them

No-Brainer for Political Campaigns

Kommentare: So far the program is easy, straight-forward and versatile

Vorteile:

The UI is very easy to navigate and deploy

Nachteile:

I really haven't developed an opinion on this matter yet

have used this service for years and recommend

Vorteile:

contact phone number kill list + rented number

Nachteile:

not having a template script to add onto a new campaign

CallHub is a great tool for political campaigns and businesses

Kommentare: Very good overall experience - would recommend CallHub to anyone.

Vorteile:

It is extremely user friendly and simple to explain to novice users. The cost is negligible to boot.

Nachteile:

I think CallHub is an excellent service and I do not have any complaints.

Closing Deals!

Vorteile:

Easy to use and easy to set up a campaign.

Nachteile:

Nothing really, it’s easy for myself and my team to use.

From a very happy caller

Kommentare: We use CallHub to reach our members via phone and text.

Vorteile:

So intuitive and easy to use. Makes calling and texting effortless.

Nachteile:

A bit of a learning curve but not much. Nothing to dislike.

Callhub is effective and very useful

Kommentare: I've found callhub to be useful when running massive campaigns for calls, texts, emails. I also find it very easy to access external data files that can be uploaded instantly.

Vorteile:

I like how Callhub guides you through different campaigns. It makes it easy to distinguish what sort method to use, and for what purpose.

Nachteile:

Some aspects I would like to see improved is having a bit more explanation on certain fields, such as an info tab or a brief description on certain headings.

Good stuff

Vorteile:

Makes phone banking seamless. Integrates well with CRMs such as nationbuilder. Easy to send out mass texts and also track them.

Nachteile:

Users have to make individual accounts so it's cumbersome and sometimes the number being used gets recognized as spam

Pay for what you get with Callhub

Vorteile:

I get what I need without too much hassle and the customer service is surprisingly good.

Nachteile:

The contact management is a little weak. DNC list does not easily transfer between campaigns even using the same list.

I needed to scale up fast...

Vorteile:

It was quick tonlearn, fast to deploy and solved my need for fast voter contact.

Nachteile:

My only wish is our campaign would have found it sooner.

Eric's review in regards on election campaign

Kommentare: I will say is positive but not perfect yet.

Vorteile:

autodialer and setting up multiple campaigns.

Nachteile:

it may not be the best platform for electing campaign calling purpose

Great Product / Low Cost

Vorteile:

Low cost / support team is great / provided assistance with 10DLC registration

Nachteile:

API documentation needs to be updated / API needs to be expanded to provide more control over all aspects of the campaign, contact list and DNC list

Great campaign tool

Kommentare: Mostly have been using it for Text broadcasting, but also trying out Call Centre and Peer to Peer texting.

Vorteile:

Easy way Text broadcasting for the campaign, but be able to personalise responses, and the integration with Nationbuilder.

Nachteile:

Some settings are a bit confusing, so many options, but getting the hang of it!

Solid Auto Dialing for Volunteer Recruiting

Vorteile:

Integrates with Nation Builder. Ease of Use

Nachteile:

Wish it would give a low funds warning before cutting off calling