Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über Mentionlytics

Komplettlösung für die Überwachung von Internet und Sozialen Medien zur Verwaltung von Nennungen deiner Marke.

Erfahre mehr über Mentionlytics

Vorteile:

I loved the user interface and how easy it was to use. The information that I've acquired from the software helped me a lot and it was as great as I've imagined.

Nachteile:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant.

Bewertungen zu Mentionlytics

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,9
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,0/10

Mentionlytics hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 37 Nutzerbewertungen auf Capterra.

Hast du Mentionlytics bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (37)

Despina
Despina
Project Manager in Griechenland
Verifizierter Nutzer auf LinkedIn
Forschung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very helpfull

5,0 vor 4 Jahren

Kommentare: We recently used Mentionlytics to check the dissemination efforts of a European H2020 project we are coordinating. It provides helpful insights and it suggests ways to improve our online presence.

Vorteile:

Although we had no previous experience with monitoring tools, the whole set up was pretty straightforward and easy. We are able to check all of the mentions right away and get a clear perspective of our exploitation efforts. Boolean search works wonders and the alerts and reports are a major plus.

Nachteile:

We would like more facebook results, although Mentionlytics brings most of them compared to other tools.

Antwort von Mentionlytics

letztes Jahr

Thank you so much for taking the time to provide feedback!

Konstantinos
Data Scientist in Griechenland
Chemikalien, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The brand reputation management tool that you should rely on

5,0 vor 10 Monaten

Vorteile:

Mentionlytics has been a game-changer for our data analysis efforts in my company over the last two years. Its comprehensive social media coverage, real-time monitoring, and advanced sentiment analysis have empowered us to stay ahead in our industry by monitoring our brand's reputation, tracking market trends, and responding promptly to customer feedback. The competitive benchmarking, customizable reporting, and user-friendly interface make Mentionlytics an exceptional tool. The outstanding customer support provided by their team has been a standout feature, ensuring a seamless experience. Mentionlytics is undeniably a must-have for organizations seeking to harness the power of social media analytics to gain deeper insights and maintain a positive brand image. Highly recommended!

Nachteile:

As a new platform with a wealth of data and features, it did take us some time to become fully familiar with all its capabilities. However, it's worth mentioning that Mentionlytics' customer support was instrumental during this process.

Geeti
Doctoral student in Indien
Unternehmensberatung, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Mentionlytics is a great way to monitor web and social media presence.

3,0 letztes Jahr

Kommentare: Mentionlytics is an effective tool to monitor mentions and engagement across multiple sources. It provides insights in one place and is very easy to use. However, the lack of sentiment analysis and hashtag tracking features is a limitation.

Vorteile:

I liked the fact that it provides insights from multiple online sources in one place, which helps in understanding the bigger picture and getting an overall view of the conversations. It is also very easy to use, which makes it ideal for both beginners and advanced users. Furthermore, the real-time analytics feature is quite impressive as it provides up-to-date insights about the conversations.

Nachteile:

I wasn’t very impressed by the lack of features such as sentiment analysis and hashtag tracking. These features are quite important for understanding the sentiment of the conversations and analysing the effectiveness of campaigns using hashtags.

Antwort von Mentionlytics

letztes Jahr

Thank you for taking the time to share your experience with us. I would like to let you know that the platform supports sentiment analysis (in every language!) and it is available in trial accounts and of course in every subscription plan. Sentiment analysis is one of the primary features of the platform. Furthermore, a keyword you can enter into the platform can be anything, a brand's name, a product, a competitor's name/product, a public figure's name, a hashtag, a topic, etc. We'd be happy to contact us and show you how to enter a hashtag as a keyword and how to view your sentiment analysis.

Katie
marketer in Südkorea
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good, but need improvement

4,0 letztes Jahr

Kommentare: Need effort to set to collect accuate data. Quick response and assistance help.

Vorteile:

To see the collected mentions and customer service is quick and careful

Nachteile:

Data collection that is not costomuzed. I would like to designate the priority of the category we collect

Antwort von Mentionlytics

letztes Jahr

Thank you for sharing your experience with us. Depending on the keyword/s, further optimization may be necessary. For this reason, our customer support is there to help you and advise you on how to enter the right keyword/s, since every platform out there has its own unique way to function.

Johana
Sales consultant in Kenia
Onlinemedien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Tool for social media marketers and influencers

5,0 vor 3 Jahren

Kommentare: It's a good tool I can recommend to anyone running social media marketing company .

Vorteile:

Actually if you are an influencer or social media marketer you will like this tool , I use this like dairy , I can't compare it with another tool , it is easy to use and for sure you don't require a lot of experience everything is direct and straightforward . This platform is even good for anyone with a startup company ,I am able to view all my social media analytic and I use this platform to check and monitor competitors performance.

Nachteile:

I don't have much to say about this tool except they should try to reduce cost it's slightly expensive .

Antwort von Mentionlytics

letztes Jahr

Thank you very much for sharing this with us! We really appreciate your kind words.

Andrea
Business Developer in Deutschland
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Our go-to tool for clients monitoring

5,0 letztes Jahr

Kommentare: We chose Mentionlytics over 2 years ago and keep renewing because of their outstanding customer service, besides the great value of the platform and service it helps us provide to our clients.

Vorteile:

Customer service above all. They are always a call away, literally and they will bend over backwards to help. The platform: comprehensive, easy to use, visually effective, great reporting and summary

Nachteile:

We always run out of mentions and the mentions sometimes are repeated, not relevant.

Antwort von Mentionlytics

letztes Jahr

Thank you so much for your kind words!

Stathis
Digital Media Specialist in Griechenland
Gastgewerbe, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Your Social Media ally

5,0 vor 2 Jahren

Vorteile:

Easy to use with many features that help analyze sentiment, reach and engagement.

Nachteile:

Sometimes it lags when you load too many mentions.

Antwort von Mentionlytics

letztes Jahr

Thank you for taking the time to rate us, we really appreciate it!

Naya
Naya
Co-Founder in Griechenland
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Valuable insights & great capabilities

5,0 vor 4 Jahren

Vorteile:

Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome.

Nachteile:

Only that the mobile app doesn’t provide the same capabilities as the desktop application. E.g. I couldn’t add a new keyword from my mobile app, I had to open it in a browser.

Antwort von Mentionlytics

letztes Jahr

Thank you for sharing your experience with us! Our mobile app was recently updated and you may now add new keywords from it!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An intelligence easy-to-use tool!

5,0 vor 4 Jahren

Kommentare: With the features and social intelligence advisor, it's super easy for an organization to monitor and manage its online image efficiently.

Vorteile:

Boolean operators, a social media publisher, and social intelligence advisor are features that allow us to have a trust-worthy and efficient social media monitoring.

Nachteile:

I don't have something that I dislike until now

Antwort von Mentionlytics

letztes Jahr

Thanks for sharing your rating with us and the community.

Aretousa
Aretousa
Shop Owner in Griechenland
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Nice and easy to use!

5,0 vor 7 Jahren

Vorteile:

The platform has a nice user-friendly design and is informative at the same time. Contains loads of info from different sources, so you get the whole picture at once. Since I made a small research before choosing mentionlytics, I `d like to highlight the huge number of features that it offers even in the startup plan (ideal for a small business like mine), compared to other similar tools, which provide those info only at their high-cost packages.

Nachteile:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant. It gave us some hard time, but with their help we managed to optimize it for my needs after all.

Antwort von Mentionlytics

letztes Jahr

Thank you for your kind words!

Andres
Project Coordinator in Mexiko
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Wish I could filter the mentions by hour

4,0 letztes Jahr

Kommentare: Pretty good. It's an easy-to-use tool to analyze data for social media.

Vorteile:

It's simple and easy to use for social media monitoring.

Nachteile:

Wish I could filter the mentions by hour so when doing monitoring reports, mentions don't overlap in two different reportsd.

Antwort von Mentionlytics

letztes Jahr

Thank you for taking the time to share your experience with us, we really appreciate it. You can use labels or tags to download daily reports and avoid having the same mentions in different reports. Please contact us and we'd be happy to show you how you can avoid having the same mentions in more than 1 daily report!

Ivette
Publicista in Spanien
Rundfunkmedien, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Entérate de lo que dicen sobre tu marca

4,0 vor 11 Monaten

Vorteile:

Tiene algunas ventajas sobre sus competidores, por ejemplo, la sencillez desde el principio y la facilidad para empezar con todo, las funciones IA que etiquetan como positivo, neutro o negativo cada comentario o mención funciona muy bien, también la IA reconoce patrones sobre las menciones y te da consejos para aprovecharlos. Además puedes crear reglas de automatización para etiquetado y demás, lo cual ayuda mucho en el monitoreo de RRSS.

Nachteile:

Es bastante caro, ya que si quieres actualizaciones constantes (que es lo deseable) debes tener uno de los planes más caros, lo cual sube mucho el precio (4 veces el paquete básico).

Daniel
Marketing Director in Mexiko
Telekommunikation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Tool to Measure the Brand Social News and Mentions

4,0 letztes Jahr

Kommentare: Provides the team with a good scope of mentions for the brand and the most important competitors, and summarizes the activity beyond social media in a useful manner

Vorteile:

It's very easy to use and provides a good summary of mentions for the brand and keywords

Nachteile:

Sometimes retrieves mentions that are old, and/or not relevant

Antwort von Mentionlytics

letztes Jahr

Thanks for taking the time to review us! We appreciate it!

Vangelis
Digital Marketing Specialist in Griechenland
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Mentionlytics Review

5,0 vor 4 Jahren

Vorteile:

It's very useful because you can get many insights for your brand just by putting your brand name.

Nachteile:

I haven't experienced any negative side yet. It's useful, easy to use, cheap and with great customer support.

Antwort von Mentionlytics

letztes Jahr

We are so grateful for your kind words!

Pierre
Managing Director in Deutschland
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Service

5,0 letztes Jahr

Kommentare: The communication with the customer support is exemplary!

Vorteile:

The software is easy to use. Product features are quickly implemented. If you want to reach out to a client's help it is outstanding! Great Support! Excellent features!

Nachteile:

There is nothing I can complain about - and if there were, I'm sure they would fix it if I ask for it!

Antwort von Mentionlytics

letztes Jahr

Thank you so much for your kind words!

Jobst
Head of Content & Legal Market Startegy in USA
Anwaltskanzlei, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Useful social listening tool

4,0 letztes Jahr

Kommentare: Heading into year 2 and looking forward to expanding use.

Vorteile:

Social listening and share of voice analysis are easily setup and utilized with Mentionlytics.

Nachteile:

There are too many add-ons and functionality tiers and limited flexibility in that regard.

Antwort von Mentionlytics

letztes Jahr

We're really grateful and appreciate you taking the time to share your rating with us.

Irini
Designer in Griechenland
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent reports!

5,0 vor 4 Jahren

Kommentare: We use Mentionlytics in the marketing department and we are very pleased with the tool. It’s very easy to use, the support is excellent and they is nothing we are not able to perform with it. Also the feature that lets you label a mention and assign it to one of your team member is really helpful, totally works for us.

Vorteile:

Within a simple dashboard everything is there.. mentions, hashtags, share of voice. All the important info that my colleagues and I are interested in, without losing a single mention. I really like the email alerts and the reports that are being delivered. They are well integrated and make our monitoring life easier.

Nachteile:

So far, so good! Everything work as they should.

Antwort von Mentionlytics

letztes Jahr

Thanks so much for sharing your experience with us!

Osvaldo
Gerente in Mexiko
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excelent service

5,0 letztes Jahr

Vorteile:

Cost, designe, friendly. The reports are very nice.

Nachteile:

Maybe the monitoring of Facebook and Instagram.

Antwort von Mentionlytics

letztes Jahr

Thank you for your kind words and for rating us! We understand that getting every mention out there is important for you but some channels have some restrictions that we (and every third party) must follow.

Kavon
Assistant Manager in Jamaika
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

10/10 the best app ever!

5,0 letztes Jahr

Kommentare: Mentionlytics is literally the best at tracking and monitoring social media which helps with users to gain information about a brand and automatically track mentions.

Vorteile:

It a very cheap app that helps track and monitors your social media an easy to use.It's Very easy to navigate this tool witch is amazing.

Nachteile:

Its a well integrated app that ..it has some quirks but thats irrelevant.it amazing.

Nikos
Software Developer in Griechenland
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Opened a window to the overview of our internet reach

5,0 vor 8 Jahren

Kommentare: When we started our evaluation of Mentionlytics we were looking for an efficient tool to help us track our reach on the web in general. What we needed was to be able to easily have a detailed overview of who talks about us and our products in the internet, either in the web or in the social media echosystem. Mentionlytics did exactly that. Once we registered and added the keywords we wanted, it took about 15-20 mins to scan and bring up all the mentions for the last month! All the info we wanted was there and presented in an easy to use and understand manner, plus it had the infographic which is both really helpful and a tool to use with our customers. What is more important it showed us a couple of ways that users are using our products for, that we weren't aware of and was really fascinating to find out. It is an excellent choice and it has already become an important tool in our shed!

Antwort von Mentionlytics

letztes Jahr

We're really grateful and appreciate you taking the time to share your rating with us.

Natassa
Head of Digital Marketing in Griechenland
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Tool

5,0 vor 4 Jahren

Vorteile:

We have been using Mentionlytics the past year for a variety of clients, who need to monitor their Digital Word of Mouth, as well as sentiment, versus their major competitors. As everything moves digital, opinions, sources of information etc, it is a very valuable tool that offers everything it claims to.

Nachteile:

None major, the team is already working on a small yet valuable task, regarding Mentiolytics integrator to major Dashboard / Reporting platforms.

Antwort von Mentionlytics

letztes Jahr

Thank you so much for taking the time to leave us feedback!

Fotini
Market Research Manager in Griechenland
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Mentionlytics: Definitely Worth Considering

4,0 letztes Jahr

Kommentare: The tool provides a user-friendly interface that is easy to navigate, making it simple to set up and start monitoring social media activity. The Mentionlytics team is knowledgeable, responsive, and always willing to help. If you're looking for a tool to help you monitor your brand reputation and engage with your audience on social media, Mentionlytics is definitely worth considering.

Vorteile:

Ease of set-up and deployment. Great customer service.

Nachteile:

The user interface is visually cluttered.

Antwort von Mentionlytics

letztes Jahr

Thank you for taking the time to share with us your experience!

Marina
Digital marketer in UK
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

User Friendly and helpful information

5,0 vor 4 Jahren

Kommentare: I can monitor my social media channels and digital appearance. Everything is in one dashboard so there is no need of multiple tabs opened. Also the SIA advisor provides some very interesting predictions, which have helped me to the improvement of my marketing strategy.

Vorteile:

I loved the user interface and how easy it was to use! The information that I've acquired from the software helped me a lot and it was as great as I've imagined!

Nachteile:

To be honest, there was not anything that I did not like!

Antwort von Mentionlytics

letztes Jahr

Thank you for sharing your experience with us!

Mohamed Amine
E-Reputation Manager in Tunesien
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great monitoring solution

4,0 vor 6 Jahren

Kommentare: It was a pleasant experience and I also would like to point out that the two of the customer representative are extremely helpful.

Vorteile:

It's user-friendly, it also provides excellent monitoring solution and neatly presented

Nachteile:

Loading mentions takes a while when dealing with numerous results also the lack of customized dashboard ( changing colors, picking specific graphs to display ...)

Antwort von Mentionlytics

letztes Jahr

Thank you for your kind words!

Aarone
PR and Social Media Analyst in Bahamas
Öffentlichkeitsarbeit und Kommunikation, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Social Media Campaign Monitoring

5,0 vor 5 Jahren

Kommentare: We have been able to specifically define our social media campaign by understanding what our client think about our brand.

Vorteile:

The software is very interactive, user-friendly. Tech support so have been extremely helpful.

Nachteile:

Nothing So far. The software doesn't give any negatives.

Antwort von Mentionlytics

letztes Jahr

Thank you so much for your kind words!