Great Product, Even Better Support

Bewertet am 28.10.2019
David H.
Founder
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This is an area where the Charitable team truly shines. Like many, or perhaps most, our team has customized the software to fit our specific needs. Whenever a problem or question has arisen, the Charitable team has immediately stepped up to help us find and implement a solution. The word 'immediately' is not used lightly either. We once had a significant issue that was adversely impacting our clients (an issue that it turned out was due to something we did, _not_ to the Charitable software, I should add!). The Charitable team lived up to the name of their software, and immediately dove into the problem, quickly determining the cause and effecting a solution. They are equally quick to address any bugs in the underlying software that are uncovered, diligently addressing any problems brought to their attention with speed and efficiency. I cannot recommend the software or the team highly enough.

Vorteile: The software is both comprehensive and easy to use, with a well designed back-end interface and easily integrated with the front-end.

Nachteile: Nothing springs to mind. The software is well designed and customizable.

Charitable makes DIY, WordPress-based crowdfunding a snap

Bewertet am 26.3.2019
Verifizierter Rezensent
Manager of Web Communications and Online Marketing
Hochschulbildung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Charitable is an affordable way to create your own crowdfunding, fundraising site. For WordPress developers, it's a dream. The creators are responsive and post most everything to GitHub for feature and pull-requests. For my organization, we were able replace a proprietary enterprise vendor that charged us nearly $20,000 per year with a custom, in-house Charitable set up.

Nachteile: For those accustomed to gofundme and other platforms, you may find some features missing out of the box. You'll have to pay extra for add-ons to help replicate some of these features and others may be missing altogether. But in the end, it's great value for a WordPress plugin.