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Über Diligent Boards

Diligent Boards ist die weltweit führende Lösung zum sicheren Erstellen, Verteilen und Zusammenarbeiten an Sitzungsunterlagen.

Erfahre mehr über Diligent Boards

Vorteile:

The thing I like most about Diligent boards is that it saves you time, money and is efficient.

Nachteile:

I used to loose notes if you sync new documents.

Bewertungen zu Diligent Boards

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,9
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

9,2/10

Diligent Boards hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 246 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (246)

Matt
Matt
Human Resources Manager in Kanada
Verifizierter Nutzer auf LinkedIn
Bankwesen, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A board management software that delivers unparalleled excellence

5,0 vor 6 Jahren

Kommentare: Outstanding!

Vorteile:

When we switched over to Diligent, we were expecting a bit of a transition period. But we were pleasantly surprised that everyone found it so easy to jump into this program because the design is so intuitive and very little training was required to operate it. The software has also has gorgeous and elegant aesthetics which makes it very appealing. It's a fast and secure way to handle sensitive information. Our board members are able to access the information both in online and offline mode, while TouchID ensures that only those who have permission can see them. It also allows us to move away from a paper-based environment which are also a security risk.

Nachteile:

I think the years that the developers have spent studying how board members work and interact has truly paid off because you have a simply outstanding software that serves its customers well. I think the only thing that could possibly make it better is if they increased the scrolling speed when you’re looking through a lot of files.

Antwort von Diligent

vor 5 Jahren

Hi Matt! Many thanks for taking the time to tell us about your experience and leaving us such a wonderful review! We really appreciate you being our customer and helping to share the word about us. Thank you!

Sarah
Assistant Corporate Secretary in USA
Versorgungsunternehmen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Happy Diligent Customer

5,0 vor 3 Jahren

Kommentare: Diligent can be used as a way to securely communicate with the Board across various access points - from uploaded materials to surveys to messages - and I love how widely-known it is. Our directors are familiar with it, and even if they aren't they can easily learn how to use it because it's so intuitive. Diligent provides hands-on, 24/7 help and support, and that can make all the difference in the world before a big board meeting. Overall, we are very satisfied and plan to stick with Diligent for years to come!

Vorteile:

The three things that make Diligent stand out to me are: - 1) It is easy to use, both on the administrator side and the user side. The features are intuitive and easy-to-learn. - 2) Their customer service is amazing! We really appreciate [SENSITIVE CONTENT HIDDEN] for always being there for us, ready to answer a question or assist with an issue. - 3) It is highly secure and provides a sense of comfort in knowing our materials are safe and protected. We are very satisfied customers!

Nachteile:

I can't think of any complaints. It's true that they're on the pricier side, but you're paying for a lot more than a board portal - you're paying for research, for ingenuity, for corporate governance guidance, for the latest technology, and for top-notch customer service - so it's worth the price tag!

In Betracht gezogene Alternativen: Nasdaq Boardvantage und OnBoard

Gründe für den Wechsel zu Diligent Boards: We have a long-standing history with Diligent and wanted to keep that relationship intact. More importantly, our directors, management, and administrative staff were satisfied with Diligent, and we aim to keep them happy! As long as Diligent is providing for our needs, we'll be loyal customers!

Reshma
Executive Support Lead in UK
Staatsverwaltung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Uploading to Diligent

3,0 vor 5 Jahren

Kommentare: Hard work

Vorteile:

Not sure as yet. would like to see what amendments can be made to help with issues raised below

Nachteile:

loading lots of documents takes ages when you have lots of appendices Not having the ability to create new meetings and adding relevant directors to those meeting rather than having to go to Diligent

Antwort von Diligent

vor 4 Jahren

Thank you for sharing your review as a new user, Reshma! We appreciate that you've shared constructive feedback about appendices please know that your suggestion has been taken into consideration as we continue to make improvements to the platform. Our team is always here to help should have any questions, or if you'd like to share any further feedback.

Frusquin
Project Manager in Burkina Faso
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

My review for Diligent Board

4,0 vor 4 Monaten

Vorteile:

Good tool, very easy to use with a large space that allows me to store my files such as my videos, my photos and many other documents and folders

Nachteile:

It is a software which is very greedy in terms of battery energy especially on mobile

Samantha
Corporate Governance Assistant in USA
Finanzdienstleistungen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent Customer Service

5,0 vor 4 Jahren

Kommentare: Switching to Diligent from Directors Desk was smooth. Our Customer Representative was very hands on and present at the first board meeting to set up Directors and give tutorials. Aside from my one issue with the survey feature, Diligent has been an excellent board portal! I highly recommend.

Vorteile:

-- Ease of use for Directors -- Excellent customer service; response times are fast! -- The ability to take notes, bookmark and move around within a meeting book -- The new feature to add conference call information to the meeting book is great

Nachteile:

My only issue with Diligent is that administrators don't have the ability to edit or complete a questionnaire/survey on behalf of a Director. This is the one item where Diligent has not made any improvements.

In Betracht gezogene Alternativen: Nasdaq Boardvantage

Warum Diligent Boards gewählt wurde: Directors Desk was being taken over by another company and we did not like the new portal.

Zuvor genutzte Software: Directors Desk

Gründe für den Wechsel zu Diligent Boards: Diligent seemed like a far better product than the other options. We also like that they have an entity management system.

Kathi
Executive Assitant to the CFO in USA
Hochschulbildung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User-friendly yet sophisticated board portal

5,0 vor 3 Jahren

Kommentare: Purchasing, implementing, deploying, and using Diligent is unbelievable easy. Our account rep and the customer service team are extremely responsive in every way. Our directors are happy with the platform and so are the administrators.

Vorteile:

The ability to drag and drop documents is a big time saver; hyperlinking the documents to the table of contents is very easy to do; you can quickly hide or view archived board books; works very well on iPads and iPhones; deploying to directors is seamless.

Nachteile:

I would like to be able to view the draft book on the website (laptop) just like the directors will see it on their iPads without having to use my iPad.

In Betracht gezogene Alternativen: Nasdaq Boardvantage

Warum Diligent Boards gewählt wurde: BoardPad was not very sophisticated. It didn't have enough features that we wanted for our directors.

Gründe für den Wechsel zu Diligent Boards: Everything Diligent is seamless and the price is extremely competitive.

Raka
Acting Company Secretary in Papua-Neuguinea
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nambawan Super Limited Company Secretariat views about Diligent

5,0 vor 4 Jahren

Kommentare: Diligent Boards is a high quality product, allows you to overlap companies if you have users in a Group of Companies. Is user friendly, has a great support team and customer success team. Diligent software has many features which are useful.

Vorteile:

The export document function which allows you to export a complete meeting pack to users. Diligent Support is by far the best/top ranking compared to other similar products in the market place.

Nachteile:

A majority of the features relies on good internet connectivity which is difficult in countries like mine where the internet is slow and sometimes unreliable. Also Diligent doesn't allow customizing of documents, especially in the Minutes app. Diligent could be more interactive as a tool, with prompts included in the program to assist new users or act as reminders on how to use it.

In Betracht gezogene Alternativen: Convene

Gründe für den Wechsel zu Diligent Boards: Users were more familiar with Diligent, and also companies using Diligent were the top companies in the country, therefore Diligent was preferred, even though it was more pricy.

Laura
Manager, Corporate Affairs in Bahamas
Bankwesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One of the most important software tools in the Bank especially during time of COVID-19

5,0 vor 3 Jahren

Kommentare: Meetings are held virtually with minimum effort.
Board resolutions can be passed electronically
Time saving tool

Vorteile:

This product allows the Bank to share information, make decisions in an efficient and safe environment. Saves on time and printing.

Nachteile:

So far the only issue is that one cannot rotate a document. However, that is easily fixed by scanning it in portrait form.

In Betracht gezogene Alternativen: Nasdaq Boardvantage

Gründe für den Wechsel zu Diligent Boards: The assessment was done by our IT team. Whilst both products had similar features the IT's team decision was ultimately to choose Diligent. We have found it to be very user friendly.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Powerful, Expensive Tool for Producing and Managing Sensitive Board Materials

5,0 vor 4 Jahren

Kommentare: Before switching to Diligent Boards, our users had severe difficulty accessing, producing and sharing their content at quarterly retreats. Our support personnel received large amounts of tickets to assist with these activities. After switching, our users appear happy with the product and our support requests have decreased dramatically.

Vorteile:

The solution is easy to use and can be accessed from a multitude of devices. One of the best features is how document changes and approvals are tracked. You can also easily grant/restrict access to content meant for Board sub-committee members.

Nachteile:

The solution is expensive and will be cost-prohibitive for smaller organizations. Everything works well and the support is top notch, but the value proposition can be hard to justify.

Kelly
General Counsel/Corporate Secretary in USA
Bankwesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great product

5,0 vor 3 Jahren

Kommentare: Our overall experience with Diligent has been very positive. The new upgrades have been a huge improvement.

Vorteile:

Its ease of use, in both building books on the administrative side and reviewing materials on the user side.

Nachteile:

I would like the currently separate D&O questionnaires module to be included in our package without additional cost.

In Betracht gezogene Alternativen: Nasdaq Boardvantage und OnBoard

Gründe für den Wechsel zu Diligent Boards: With the new upgrades to the platform, Diligent has the same (or more) features as its competitors, some done in a better, more streamlined way, for the same price or less.

Patricia
Sr. Paralegal in USA
Finanzdienstleistungen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Diligent Board Review

4,0 vor 5 Jahren

Kommentare: Diligent Boards is a great tool for assembling and housing board materials. It saves us hours of preparation time for our five boards and related committee meetings. It also functions well for directors to be able to access materials securely from anywhere in the world. We also use it to assemble other types of document packages rather than just board books.

Vorteile:

It is easy to use and very intuitive for both administrators and directors. I like that there are several ways to accomplish certain tasks, depending on what works best for my company and directors.

Nachteile:

There is no dedicated online training for directors or administrators. The help features are very good, but directors don't have the time or inclination to search how to handle basic functions. In addition, the notification, table of contents and calendar features are the weak parts of the software. Administrators should be able to add other users to a notification, even if not listed as a member of the particular committee or board. The table of contents feature, while improved from a few years ago, still isn't editable or movable within the document. The new Agenda feature also should be more editable.

Antwort von Diligent

vor 4 Jahren

Hi Patricia, it's great to hear that you find Diligent intuitive and easy to use! Thank you for taking time to provide feedback please know that we are always looking to make improvements to our platform, and have taken your feedback into account.

Andrea
Sr. Board Liaison in USA
Einzelhandel, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Highly Recommend Diligent Boards

5,0 vor 3 Jahren

Kommentare: Diligent has great customer service and is very easy to use and understand the ends and outs of the product.

Vorteile:

Diligent Boards and very easy to use as an administrator and as a user. The time that it takes as an admin to upload materials has decreased dramatically compared to the software we used previously. It's so easy to build a book that you almost think you missed a step. The permissions are very easy to understand and control. Our board members love the ease of use of the software for the iPad. It seemed very easy to transition everyone to this new product and we had 200+ users to transition over.

Nachteile:

I do wish it was easier to see who all has access to a particular set of materials once a books is archived as to be able to scroll through all the users, you have to put the materials back in hidden or current mode to do this.

Lynda
Board & External Relations in Kanada
Telekommunikation, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Essential Product to our Business

5,0 vor 3 Jahren

Kommentare: Diligent has been immediately responsive to any questions or issues we have with the product, passwords, or general operating questions. Our board does not utilize all of the many features but we have the option to do so if we wish to expand our usage.

Vorteile:

I like the ease of use, the instant replacement of documents that I used to have to courier out to Board members, and the environmental & confidential aspects of not having printed copies of Board materials.

Nachteile:

I'm frustrated that the web version and one-click are not identical yet and wait for the day that the web version can do the drag and drop the same way that one-click does.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Fluggesellschaften/Luftfahrt, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

iPad battery Drain

4,0 letztes Jahr

Kommentare: Good for security, but being able to move documents between tabs and archive Resource Centre materials would be a great advantage. As would sorting the annotations issue.

Vorteile:

Pros: secure file sharing, ability to upload large files, linking between books, resource centre, agenda.

Nachteile:

Cons: iPad Battery drainage is a major issue. When you request assistance Level 1 Helpdesk responses suggest user error or poor device management. Its neither, the latest version drains the battery of a new iPad (latest OS and app versions) where settings are configured to minimise battery use and no other software is open!

Carole
Legal Support Specialist in Kanada
Versorgungsunternehmen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very user friendly, easily accessible and slick system.

5,0 vor 4 Jahren

Kommentare: Excellent experience. If I can't figure it out, the team is always ready to help out 24/7. Especially in the wee hours of the morning if needed!

Vorteile:

Appreciate how easy it is to upload material in most formats. Very flexible with many options to organize your books. The Agenda Builder is a game changer.

Nachteile:

Not a lot of flexibility to customize formatting on the Agenda Builder produced agenda i.e. fonts, can only input time duration (i.e. 12:00 pm - 1:00 pm) instead of just how many hours/minutes each section will be presented.

Irene
Sr. Executive Assistant in Kanada
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Board Meeting Portals easy and efficient

5,0 vor 5 Jahren

Kommentare: Paperless solution to Board Meetings. We have converted 8 Boards to Diligent with a seemless transition. Training is excellent and new products are always offered and existing features are updated. Diligent listens to end users for suggestions and better solutions and incorporates what they can.

Vorteile:

Easy to load documents, user friendly for all Boards, great storage for secure historical meeting material and governance documents.

Nachteile:

Cannot load short videos for viewing at Board Meetings. Cannot move items from board meetings to resource centre.

Antwort von Diligent

vor 5 Jahren

Thanks for the 5-star review and sharing your feedback with us, Irene! We are thrilled that you enjoyed your experience with Diligent Boards. We will be sharing your feedback among our team. Thank you!

Chidi
Country Head of Legal & Company Secretary in Nigeria
Finanzdienstleistungen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My Diligent Story

5,0 vor 3 Jahren

Kommentare: Exceptional

Vorteile:

It proved extremely invaluable during the recent Covid-19 Pandemic. Despite being in different Geographical locations, we were able to hold meetings and share files seamlessly. Thus the ability to access and share information securely and seamlessly is one of the greatest attributes of the product

Nachteile:

As an Administrator, My inability to help users who are on my site to change or reset their passwords simply because they are overlapped with other boards, was a challenge. Since my company pays their annual license, as an Administrator, I should be able to help those user who are overlapped with other Boards as well.

Marieliz
Sr. Specialist, BoardDocs Admin in USA
Bildungsmanagement, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User Friendly

5,0 vor 3 Jahren

Kommentare: my entire experience has been great. I was trained by someone from Diligent Boards and have since been a fan. It means a lot when a company takes the time to have one of their experts train people.

Vorteile:

Love how easy it is to use and train on.

Nachteile:

What I like least about the software is the search feature. There's no specific order to it and makes it difficult to find what you're searching.

Jessica
Senior Company Secretarial Assistant in UK
Konsumgüter, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RB feedback on Diligent

5,0 vor 3 Jahren

Vorteile:

I like that our documents are stored in a secure place and are easily accessible for the users. Users seem happy with how the system is used and their accessibility. It is simple to upload documents, create pdfs etc. We can rely on our client support as and when needed.

Nachteile:

I use the software on a PC and most of our users use the software on an iPad. My only criticism would be that i do have concerns of how documents we upload on a PC may appear visually on the users iPads.

Susan
Paralegal in USA
Bankwesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I am reviewing the Rountable held in Boston on 11/8/18

5,0 vor 5 Jahren

Vorteile:

The roundtable was great - nice to meet everyone, talk about tips and future features.

Nachteile:

My only comment would be to make this meeting longer! I felt that we did not have enough time.

Antwort von Diligent

vor 5 Jahren

Hi Susan, thank you for attending our roundtable and taking time to write this review! We really appreciate your feedback and hope to see you at another event in the future.

Paul
Head of Governance in UK
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software, not the cheapest; but you get what you pay for

5,0 vor 4 Jahren

Kommentare: Excellent. Response, friendly and knowledgeable

Vorteile:

End user and administrator friendly & great employees

Nachteile:

Pricing is top end. It seems to be a competitive market and its possible that this will drive prices down eventually, or cause existing users to consider other products.

Antwort von Diligent

vor 4 Jahren

Hi Paul, Thank you for your review. We really appreciate the time you took to share your experience, and glad to hear that you find Diligent Boards so easy to use.

Sonia
Administrative Assistant in USA
Bankwesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Diligent is an excellent product!

5,0 vor 3 Jahren

Kommentare: Overall, Diligent is a great product compared to how I used to do Board reports before. It was more archaic how I used to do Board reports so Diligent has definitely changed how I do the reports and has greatly improved how easy it is to do Board reports.

Vorteile:

What I like most is the agenda for each book being created by the software. Plus page numbering is automatic.

Nachteile:

There can be some improvements on certain Excel sheets that do not transfer over correctly to Diligent. For example, if the Excel sheet shows one page, it then converts to two pages in Diligent. Currently I convert some Excel sheets to PDF as a workaround. Also redlined Word documents do not convert exactly over to Diligent. Tracked changes sometimes change to a different color or bubbles that show formatting changes are shown on right-hand side of Word document when the original does not show this. Also, I convert Word document to PDF as a workaround. This is why I rated ease of use as 4 stars.

Eileen
Executive Assistant to CEO and Manager-Corporate Services in USA
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Diligent - Excellent Product

5,0 vor 3 Jahren

Kommentare: It is a great product and easy to use. It makes our Board materials process more streamlined and Board meetings more efficient.

Vorteile:

From an administrator standpoint, it is very easy to use. It has a great search feature, so when my [SENSITIVE CONTENT HIDDEN] asks for some historical data, it is easy for me to search and produce it. Our Board loves the product and we don't know what we did before using it! I highly recommend it. Also, the Diligent support team is the best to work with.

Nachteile:

The Resource Center could be reorganized a little.

Ruth
Audit Director in Dominikanische Republik
Versicherung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Information in real time

5,0 vor 2 Jahren

Kommentare: My experience has been satisfactory and the benefits I have obtained are the following:
- Reduction of printed papers, help the environment.
- Agility in the delivery of information, real time.
- Access to online information by members.
- Timely bug fixes before meetings.

Vorteile:

I love this product, it has given me the possibility of eliminating physical documents, previously I had to print several copies of the material to be discussed, currently, I only have to upload the digital files and the members can view the information in real time. In addition, previously, after dispatching the printed material, I did not have the opportunity to edit any errors or include missing information, now I have the opportunity to replace documents with errors or include data that I consider necessary before the meetings.

Nachteile:

Currently, I do not have against about the product, since the ones I had have been solved in the new versions.

Denise
External Affairs Admin. in USA
Bankwesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Survey

5,0 vor 3 Jahren

Kommentare: Excellent

Vorteile:

Easy of use - very user-friendly. Customer service is excellent.

Nachteile:

I do not have any complaints on this software.