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Our Service Technicians picked up on it very quickly, and it encouraged them to do all pre and post-trip inspections in a timely manner, which helped with our DOT compliance.
I hate that I didn't know this product was out here before now.
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Ease of conformity
A Safe Fleet is a Good Fleet
Vorteile:
The access for my drivers rocks! Also the reporting gives me a quick look at any issues with my fleet.
Nachteile:
No real cons to it. It is superb. I enjoy it and so do my drivers.
Antwort von Whip Around
vor 6 Jahren
Hi Michael, Thank you so much for taking the time to leave us this feedback. We greatly appreciate your business! So happy to hear you and your drivers have adapted to Whip Around! Best,
In Betracht gezogene Alternativen:
Robust, yet simple fleet management. I highly Recommend it.
Vorteile:
Whip Around is a critical part of managing our fleet. It allows our drivers to easily go through a custom checklist pre- and post-trip, which will email the admins of any failures or maintenance issues that are found so they can be quickly resolved. We also use Whip Around to track the miles and have set custom notifications at certain milestones for maintenance BEFORE it's due so that we can plan for downtime, etc. The maintenance module allows us to easily run repots on the overall costs per vehicle which helps us project allowances in our budget quite accurately.
Nachteile:
The app is always in the portrait orientation. It would be great if when you turned the device it went into landscape.
What I wish it had
Kommentare: Its great for pretrips but other than that trying to use anything else I have struggled with bugs or just a release of the feature to early to where it really needed more thought and development. I hope to see some corrections of the current features to make it more used friendly on all platforms.
Vorteile:
The inspections tab works great its user friendly on both driver and mechanic side and I don't have any issues there.
Nachteile:
1) I wish you could make assets available to more than one group. I want to separate my mechanics and drivers since they have separate forms but I would then have to have 2 of every asset making me pay double. 2) I wish you could achieve vehicles. We have had trucks get totaled and we have to keep pretrips for records but we don't need to keep paying for the asset to be active when we don't have it any more. 3) I wish the phone app was more comparable to the computer. There is so much you cant get to or navigate on the phone and it makes it hard when you out in the shop trying to look through inspections and work orders of the truck you are trying to repair. The app overall is just not user friendly for mechanics which makes it hard to teach them to use it. 4) This would be a great tool for mechanic shops if you found a way to make a customer asset for vehicles not owned by the company.
In Betracht gezogene Alternativen:
GlennM
Kommentare: The online help is very quick and useful when training new admin users.
Vorteile:
Ease of creating forms that include photos to be input by drivers. Easy for drivers learn to use right away.
Nachteile:
having to create a 'team' for each driver/asset.
In Betracht gezogene Alternativen:
Great one stop shop for maintenance overview
Kommentare: Great Product that keeps my fleet on the right side of DOT compliance.
Vorteile:
User interface is intuitive and really easy to use. The overview for a driver and his tasks he needs to complete are easily identified and performed leading to 100% compliance.
Nachteile:
Nothing really.....We find the software meets our needs nicely
In Betracht gezogene Alternativen:
review for vehicle inspections
Kommentare: we tried out several vehicle inspection apps, some were great however not budget friendly. whiparound meet both our needs of being functional and budget friendly.
Vorteile:
easy to customize, easy to use for back end users and users
Nachteile:
hard to find in app sort for users.
Antwort von Whip Around
vor 5 Jahren
Thanks for the review!
In Betracht gezogene Alternativen:
Great Product
Kommentare: A+ Great App
Vorteile:
It’s super easy to use. Anyone can use it. It makes keeping track of a fleet simple and quick to find anything I need.
Nachteile:
It takes a little while just to get things figured out but once it’s figured out on the backend it’s super easy.
WhipAround Review
Kommentare: We have people spread out in various geographic locations. WhipAround has been very helpful in gathering and tracking data.
Vorteile:
Flexibility and ease of use have been the most desirable aspects of the App.
Nachteile:
I haven’t have any complaints as of yet.
Whip Around Review
Kommentare: While using Whip Around I have only encountered one glitch while using the app on my iPhone. I quickly contacted customer service and was connected to a technical support agent who helped me with my problem in a timely manner. Communication was very well maintained throughout the process as well thanks to [sensitive content hidden].
Vorteile:
Let’s you do a real time inspection of any unit being used. Let’s other users know of any malfunctions or problems that have occurred as well.
Nachteile:
I don’t have any complaints about the app.
A Great Boost to Our Maintenance Program
Vorteile:
User Friendly Access - it was easy for all of our drivers to understand and utilize daily
Nachteile:
Setting up all the assets and details of each vehicle, tedious but unavoidable
Logistics usage.
Kommentare: Overall WhipAround is a huge improvement to some of the more archaic methods of fleet management. The interface is a healthy design, user friendly, and excellent at navigating you where you want to be. The product itself offers a vast amount of tools and resources available to you at different levels.
Vorteile:
I enjoy the ease of general fleet management. Helps us detect issues that could otherwise go unnoticed.
Nachteile:
I don't have much to say about cons, it's more about the usage we personally get out of the product vs the capacity it could provide other companies that operate differently.
Whip Around Benefits Companies With Remote Employees
Kommentare: Whip Around solved a lot of difficulties with a completely remote workforce in that drivers have no reason not to submit paperwork and payroll on time. Now they cannot submit late and claim that the email was lost. If they can take a picture they can submit their trip sheets. We can design and then arrange inspection cards for any subject quickly and easily in a way that makes performing and completing them easier for the drivers who can execute them in less than two minutes from anywhere they happen to be at any time avoiding excuses such as they were working and didn't have access to their PC. Whip Around app provides time stamps and a GPS location at the time of report submissions which eliminates a lot excuses and abuse. Generally our employees like it and even our 1099 drivers appreciate the tool. Used creatively, Whip Around has provided us with several ways to solve problems associate with an entirely remote workforce prior to the pandemic, allowed us to conform to requirements that developed out of the pandemic, as well as provide proof of vehicle and driver condition should our client's employees would try to throw our people or vehicles under the bus to collect overtime or play favorites with local transport providers they know personally whenever we enter a new contracted area.
Vorteile:
Its ease of use especially for our drivers who are not always equipped with a personal computer.
Nachteile:
There are no cons with Whip Around that I can think of.
My review of Whip Around
Kommentare: It has been a game changer, no more need for paperwork to be printed, used by drivers and mechanics, inputted into the system and then stored in a file, everything is digital and can be pulled up in seconds. Tracking the fleet is so more easier and faster, its a great product! I used it at my last job and when I moved to Montana and was hired here, this product was one of the first things I recommended we start using.
Vorteile:
This product took minutes to set up and get my fleet drivers logged in, theirs is very little room for error and the ease of using this product even for non techy drivers is incredible. They log in and follow the prompts to do pre/post trips, fueling, and repair work orders.
Nachteile:
At this time we haven't had any issues using this product, simple instructions for drivers and the mechanic to use. Following up on work orders, and the mechanic and supervisors can monitor drivers to make sure they are compliant with FMSCA and company policies
Inspections & Maintenance
Kommentare: I have loved using Whip Around. Since we have started using it, it has automated our maintenance program so when a service is due, it automatically creates a work order and sends i to our mechanic. One of the other best parts is the customer service. They have ALWAYS been prompt and helpful.
Vorteile:
We do all our vehicle inspections with this software. I like making sure that inspections are done by the drivers by forcing them to take pictures of all 4 sides of the vehicle. It also helps if we find damage to be able to go back and find when it appeared and have proof.
Nachteile:
I am still working on figuring out the maintenance side of it. There have been several improvements. The one issue is that a drivers comments do not appear on a work order. When you turn a defect to a work order, it only shows the category. For example, lights, when the driver fails it and says right headlight out, it only shows on the work order as a light failure.
Too Expensive. We gone.
Kommentare: Price was way over the top.
Vorteile:
It was easy on the layout. Drivers found the prestarts great.
Nachteile:
Price. We run combinations, so it turned out too expensive to use and enter all the equipment. We have over 150+ assets. We found another company here in Australia (MEX) that was so much cheaper for us. We had a phone call from Whip Around and I explained the situation to her, and she asked higher above for better price for us. But the horse already bolted and we were signed up with MEX.
Best Inspection APP out there
Kommentare: whip around is always moving forward and there to tell me about new updates and stuff. cant understand how the could have such great pricing.
Vorteile:
with a large construction company there are a lot of moving parts and vehicle maintenance needs to be maintained. I have 24 Utility trucks and 2 peterbuilts and this app based program really helps. what first attracted me to it is how simple it looked for my field techs, my thoughts where not only the money to start a program but all the training that would have to take place but this app is so easy there was hardly any training at all. the back office features are great too, I can control almost anything and if I need help support is just a chat away. I highly recommend for any size fleet.
Nachteile:
I would like to see whip around spread to other sectors of fleet management like ELD systems and GPS programs so I can have it all under one program.
Antwort von Whip Around
vor 5 Jahren
Mike! Thanks so much for taking the time to write such a great review of Whip Around. We have a lot of great new features coming out so stay tuned!
A Key to Success for our Small Business.
Kommentare: This product has revolutionized our business in terms of safety, policy and compliance to local, state and federal laws and regulations. It's so accessible and easy to use, that all of my drivers can get a handle on it after their first use and the admin dashboard that I use gives me all the tools I need to monitor and track compliance, maintenance and inspections.
Vorteile:
The customization and ease of use is fantastic and means we can continue to use this platform no matter how big we grow. Customer Service is top notch and features are always being added. You can tell they truly care about their product.
Nachteile:
Very few complaints and only one worth mentioning. The integration options do not include the GPS tracking platform we currently use, which prevents WA from being "all-in-one" for us. I suspect that will change in time as more options are added.
Whiparound works great for our company
Kommentare: Fantastic from the software to customer service it always been up to par.
Vorteile:
I enjoy the simplistic format and extremely user friendly qualities of the app. The drivers at our company love it compared to the old paper inspections that we were using before whiparound.
Nachteile:
I have no issues with whiparound's software
Great Service & Platform
Kommentare:
The service has been excellent. [SENSITIVE CONTENT]
is the best - so helpful, responsive and resolved a long standing issue.
Vorteile:
Maintenance features: Work Orders, Scheduling Programs Asset tracking Inspections once we get them implemented The software runs quick which I like.
Nachteile:
I wish I could select the subscription for each asset. We have a lot of small equipment that we pay a lower monthly fee on vs our vehicles. Currently I have to notify my account rep each time I add an asset to ensure it is being billed correctly.
whip around 8/2/2021
Kommentare: its a good system to work with . just as you work with it more you where some improvements can made . and tweeks to eleminate the repetetion .
Vorteile:
the inspection if used properly are very helpful , the manitenance program is very good. .
Nachteile:
need more admin and supervisor training on how to properly use the product so all departments benefit . drivers need more training on conducting inspection and what is safety and what is not . drivers need to be accountable more. on thing i would love to see . if a driver fails a unit on a pre or post trip . it should automatically go to out of service status . and noe should be able to conduct a inspection until repairsare made and signed off by mechanic and place back in service .
We love WhipAround!
Kommentare: WhipAround has been a great tool for us to stay in compliance, track team behaviors, and keep records. We highly recommend.
Vorteile:
WhipAround allows us to keep an electronic log of complete pre and post-trip inspections and have our teams complete these inspections easily.
Nachteile:
We are not able to set up a report that automatically advises when drivers do not complete inspections. We understand that this may we require API integration, but we believe it would allow us to identify and improve our own compliance issues much more efficiently.
Antwort von Whip Around
vor 6 Jahren
Hi Jordan, Thank you so much for taking the time to leave us this feedback. We greatly appreciate your business! Thank you for your words regarding the driver inspection reminders. This is something we are planning to integrate at some point.
Whip Around Review
Kommentare: My overall experience has been great. Everyone likes using the app and not having to turn in paperwork at the end of the day is a nice for the drivers and nice for the managment.
Vorteile:
The most impactful part of Whip Around is having all of the paperwork in one place and not having a papertrail. You can view and analyze data so much quicker. Not only can you view the data quicker, you don't have to spend time going through every submittal because the software flags the documents you need to look at when there is a fault.
Nachteile:
There are still little details that need to be added to make the documents easier to use. basically just giving the person that is setting the forms up more options and freedom to customize the forms for their drivers. Every dosument is unique in its own way, so having more options in the form building process is helpful.
latx
Kommentare: very satisfied
Vorteile:
the most useful feature for us is the ease of work orders from inspection to completed
Nachteile:
in my opinion there are no cons to the whip around system
Great mobility tool
Kommentare: The product is backed by a friendly and helpful team makes for winning combination.
Vorteile:
So very easy to setup and use. Having the ability to monitor and oversee the entire fleet at once is a great benefit to the company. Drivers find the process really easy and not laborious at all. The maintenance crew are able to respond to faults as they are reported. Creating, editing and changing forms is a breeze.
Nachteile:
The fact that it is not currently linked directly to any of the existing fleet management and servicing software.
Antwort von Whip Around
vor 6 Jahren
Thanks for reviewing Whip Around. We have some good news for you. We have 9 integrations planned this year and 3 are about to launch next month. If you would like more details please contact support.
Second Time User and Works Just as Well!
Kommentare: I appreciate the automation of the data being collected.
Vorteile:
Whip Around is simple and powerful. I'm a small owner/operator and this is a great tool for keeping track of mileage, as well as details that DOT might want to see. I implemented this for a previous employer and have continued to use and enjoy it as a owner/operator. Thanks rep and crew!
Nachteile:
Occasionally the software hangs, but I find this is often the mobile device and not the software itself.
Antwort von Whip Around
vor 6 Jahren
Hi Rick, Thank you so much for taking the time to leave us this feedback. We greatly appreciate your business! You are right, in the world of software and applications, occasionally there are hiccups, but so happy to hear you enjoy our product! Best,