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Über NGP VAN

Starte deine Kampagne mit einer Website und bewährten Fundraisingfunktionen sowie organisatorischen und digitalen Tools ab 45 $/Monat.

Erfahre mehr über NGP VAN

Vorteile:

I shopped around for software like NGP and was not able to find anything quite on its level. It does everything one needs and is easy to use.

Nachteile:

Seemed hard to edit people's accounts once they were made such as the amount of permissions they were given.

Bewertungen zu NGP VAN

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,6
Kundenservice
3,6
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

8,3/10

NGP VAN hat eine Gesamtbewertung von 4,2 von 5 Sternen basierend auf 61 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (61)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bürgerliche & soziale Einrichtungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NGP VAN- The Only Choice for Campaigns

5,0 vor 2 Monaten Neu

Kommentare: Very positive overall, it maintains all of the lists, data, call, knock, and text data as well as valuable targeting information.

Vorteile:

The platform is a fundamental tool to every campaign whether it be fundraising or canvassing, it is the most essential software a team can have when trying to win elections.

Nachteile:

The interface continues to be clunky and somewhat difficult to navigate for new users. It functions first as a database as opposed to an active management tool.

Scott
Campaign Manager in USA
Politische Organisation, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Our Path to Victory

5,0 vor 2 Jahren

Vorteile:

NGP VAN’s extensive voter data collection, analysis and microtargeting capacity enables [SENSITIVE CONTENT] personally to identify supporters about 5,000 doors, and collect the votes he needs to consistently win his district 60%-40%. Absolutely essential and very highly recommended.

Nachteile:

Data compartmentalization, although obviously necesary, can be a barrier to more effective utilization of the technology.

Ace
Candidate in USA
Politische Organisation, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

My first month with NGP VAN

3,0 vor 3 Monaten

Kommentare: The Help Desk is not helpful. As a new customer, my campaign manager and I needed a lot of reassurance and handholding, because the learning curve is steep. A natural place to start seemed to be at the Help Desk. Unfortunately, this was: (1) not live (it is via an online work order; (2) not necessarily prompt; (3) as often as not referred me and my campaign manager back to the written documentation, which too often was not helpful --and which we had typically already accessed and found it wanting. We simply stopped using the non-helpful Help Desk. My distinct impression was that my time was a lot less valuable than the Help Desk personnel time. Most of my questions could have been answered in a minute or two by an expert; instead, I was directed to online materials that took a long time to plow through, and often didn't answer the question. Now for the good news: the thrice-weekly Zoom sessions with [sensitive content hidden] have been CRITICAL to our going forward with NGP8. They know their subject matter cold, are patient and excellent communicators, and are able to provide quick, definitive solutions to problems. It gives me great comfort to know that they are there and accessible. I STRONGLY suggest that NGP clients be directed to them immediately in the onboarding process, and in fact recommend that it be a requirement that all newbies have an early-on get-to-know-you session with the Zoom team. This would short-circuit a lot of frustration and, frankly, anger with NGP. We shouldn't have had to suffer buyer's remorse and be on the verge of bailing on NGP. Fortunately, we got past that.
A suggestion: Consider having a "Suggestion" box, perhaps right on the user splash page. I know there have been several times with [sensitive content hidden] that they've said, "Yes, I see what the problem is and we'll talk with our team about changing that." It would be good to know that there is an embedded process for change and improvement... ideally, with feedback so that the person who made the suggestion could be apprised of follow-up. This would yield great buy-in from clients, since they'd now be a part of the 'development team' and would see that their input is important. Moreover, there is simply no better source of improvement than feedback from end-users.
NGP VAN is a great product, but is bedeviled by its rather outdated front end that is apparently layered on legacy design and nomenclature that made sense 10 or 15 years ago. It shouldn't take weeks of frustration to be at the point where you're confident that you made a good choice. And good software design shouldn't demand that a new user learn a non-intuitive front end. A suggestion: Have an alert, non-defensive site navigation team, good listeners, sit side-by-side with a few new clients and watch as they take their first baby steps with NGP8. Too often what is intuitive to engineers and experienced users is in fact counter-intuitive to new users.
The integration with ActBlue is really great, and critical to the utility of NGP8.

Vorteile:

It is comprehensive. The scope is remarkable, and I really appreciate the work that went into building it. It also appears to be pretty bomb-proof; it hasn't crashed on me yet. The best part of it has been the initial onboarding person ([sensitive content hidden]) with a special callout to [sensitive content hidden]. See my comments below about how critical they have been to successfully navigating the onboarding process.

Nachteile:

It starts with the name. NGP vs. NGP VAN vs. NGP8...this single example pretty much sums up the nomenclature and relationship confusion. It was not at all evident the flow of information between the various entities, between VoteBuilder-MyCampaign-MiniVAN-NGP VAN...and that NGP VAN is the same as NGP8. There needs to be a wholesale review of naming conventions and definitions. (Too often the definitions don't conform to standard English or are inconsistent--e.g., "Delete" can mean 'delete from a form or from a search result,' or it can mean 'delete the record from the database.') There should never be confusion about what is going to happen when you push a "delete" button. That is just one example of dozens.

Marilynn
Vice Chair and Volnteer Coordinator in USA
Politische Organisation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

NGP VAN is an extremely helpful tool

5,0 vor 3 Monaten

Kommentare: I've used NGP VAN for a couple of years, and we are actively using this program now prior to the March Primary Elections.
Being able to identify registered Democrats, and canvass them is a modern miracle. Just this week we used NGP VAN to perform a literature distribution (lit drop) encouraging folks to vote early if they can, or vote on Election Day. We put together door hanger bags with voting dates and times, info on President Biden's accomplishments, voting locations, and a list of candidates running for State and local offices.
NGP VAN offers so many resources like names and addresses, actual maps and directions to these homes. It includes video instructions for the program's use as well. We can cover large areas of our county and are prepared to ask for residents by name, which makes the first encounter go smoothly. Thank you for giving us this very valuable tool.
M Davis 2nd Vice Chair & Volunteer Coordinator

Vorteile:

I like NGP VAN's accuracy and multiple options. There are different maps to help with locating an address. The screens switch smoothly from one to another, no lag time at all, as long as you have internet connection. Even in our small, rural mountain town we have very few problems. I can't always say that about some programs.

Nachteile:

You need some training, and actual experience, using this program, to maximize its use. NGP VAN can do so many things that it takes using it, with some instruction, to comprehend all it can do.

Antwort von Bonterra

vor 3 Monaten

Hi Marilynn, thank you so much for your feedback! We're thrilled to hear how NGP VAN has become an integral part of your election prep - your success is our victory dance! Training is key, and we appreciate you recognizing the power of mastering our tool. Your lit drop sounds epic, and we're proud to support your hard work in making every vote count. Cheers to making those first encounters smoother, and thank you for bringing communities together. Best of luck to you this March - you've got this!

Shelley
volunteer in USA
Politische Organisation, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

County Party Struggles

4,0 vor 2 Jahren

Kommentare: Have been working in VAN since 2014 when I started using it as a Battleground Texas volunteer. Shifted what we learned to using VAN for the local county party. The data base was a mess! Worked diligently to improve the database, to try to get others (including other rural county parties) to use VAN, have given feedback from field use (often dismissed by the Texas Democratic Party's data team...which has had good and not-so-good people...which should be all about customer service and coaching, but mostly has tried to fit square pegs in round holes), coach other users as much as my experience allows. I continue to have issues that aren't addressed....back bulk uploads that resulted in bad data but that TDP wouldn't or couldn't back out, awareness of bad vendor phone numbers being placed ahead of good phone numbers collected directly from voters, and right now the SWITCH option has been removed so that I am unable to switch to other neighboring counties' VAN access to help their county chairs with projects (have filed two help tickets....but heard nothing...and there are no longer any phone numbers to reach any data team members with problems, everything is only through help tickets).

Vorteile:

As voter database and tracking of contact is could shine! As a tool it is far more than any rural county party could do for themselves, so it needs to be used to its fullest (but isn't).

Nachteile:

...but when used exclusively by volunteers, we can't get the continuity going. Without everyone using it, the input is sporadic and incomplete. There needs to be better coaching from the state party in how a rural county party can and should use VAN, with regular projects designed FOR RURAL COUNTIES (with county party input on the projects)....then deadlines and followup. Tying the why we do something to the results and analysis of what we learn each go-around (and how to track progress from election cycle to election cycle...in our RED county).

Catherine
Treasurer and Data Geek in USA
Politische Organisation, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Getting better, but fails at on some critical features.

4,0 vor 6 Monaten

Kommentare: VAN is like living with a completely overbred Siamese cat. It can be lovely most days, but at critical times, it WILL put a hairball in your shoes.

Vorteile:

It's a pretty robust database. We've learned to use these data to better support our political campaigns. We're a SMALL Democratic organization, so candidates are learning Mini Van, and I'm the only who uses VAN.

Nachteile:

That it can FAIL, and FAIL BADLY on election day. I didn't enjoy being screamed at by our Vice Chair because we could NOT chase people via phone who hadn't voted. The data were to update hourly, removing people who had voted, and nope, this did NOT happen. We used a simpler search, and then texted everyone who supposedly hadn't voted (thank you Scale to WIN, which is lovely), with lots of people who responded that "they had voted." BOO!

Antwort von Bonterra

vor 6 Monaten

Hi Catherine, thank you for your candid feedback. I appreciate you highlighting where our robust software has supported your political campaigns. At the same time, we are sorry to hear about your poor experience on an election day. I have promptly forwarded your feedback onto the relevant teams. Thank you once again for choosing NGP VAN.

Eric
President in USA
Politische Organisation, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

So Many Billing Issues

3,0 vor 3 Monaten

Vorteile:

The actual features of the program are fine. I do wish that it was easier to resend emails to non-openers of previous emails.

Nachteile:

The billing situation has been a mess for years. Sometimes invoices sent, other times not before credit card is charged. Issues with multiple billings for same account.

Antwort von Bonterra

vor 3 Monaten

Hi Eric, it's good to hear that you're enjoying the features of NGP VAN. Thank you for your candid feedback regarding our billing process. We'll be sure to pass this along - your experience is our top priority!

Samantha
Department Manager in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Contact

4,0 vor 5 Jahren

Vorteile:

The internet processing and the phone number is still in my place I don’t know what to do with the other phone number

Nachteile:

Slow To with the new number of you guys at work and I wanna I gotta get you some good time to go home then go get it done so you don’t need me and you can give it back to me and then I’ll throw you a phone call me if you wanna or not I’m just waiting on you to call him and tell him you got the money I got you some money for me

Kirk
Treasurer in USA
Politische Organisation, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A County Committee Review

5,0 vor 6 Monaten

Vorteile:

Texas Democratic Party makes VAN available accessible to county committees.

Nachteile:

Can't create a list using only VANID or StateFileID.

Daisy
Director in USA
Bürgerliche & soziale Einrichtungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Voter info but limited

4,0 vor 6 Monaten

Vorteile:

Generally has good VAN has the state voter information.

Nachteile:

VAN does not have all voter information and sometimes information is incorrect.

Antwort von Bonterra

vor 4 Monaten

Thank you for your review, Daisy! We are so happy to hear that NGP VAN is helping you obtain the voter information you need. We appreciate your feedback on your data accuracy and committed to your success. I'll be sure to share these with our product team. Thank you for being an NGP VAN customer.

Carolynn
Candidate in USA
Politische Organisation, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review from a Red District

3,0 letztes Jahr

Kommentare: As a Candidate in a very small dollar campaign with a district hundreds of miles in size, it was invaluable to have a tool like NPG VAN that also syncs to the phone app

Vorteile:

Can access the entire district, create large lists and then add filters to get more targeted results

Nachteile:

Unfortunately some information is outdated, and the lack of email addresses (especially when so many are registered for VBM and have provided them to the SOE's) and the unreliable phone data is a hindrance.

Antwort von Bonterra

letztes Jahr

Hi Carolynn, Thank you so much for sharing your experience with NGP VAN. It's great to hear that you found our sync tool with the phone app to be a game-changer for collecting field data from canvassing teams. We want to make sure that our platform is accessible and useful for campaigns of all sizes, and we're so glad that it was helpful for your small dollar campaign. I'm sorry to hear that you've come across some outdated information and issues with email addresses and phone data. The database that you use (VoteBuilder) relies on source file information our client obtains from the various states. The file is updated on an ongoing basis, with some fields' updates receiving greater frequency. We will always work with you if certain data is flagged as missing or incorrect, so you can obtain or correct it from the source. Specific examples are always helpful. If you are interested in receiving more support on this, please lease contact our customer support team at support@ngpvan.com. One thing to keep in mind, email addresses are not provided on our site; they are added by users on the front end, since all of our email tools are opt-in. Thank you so much for choosing NGP VAN, and we really appreciate your feedback as we continue to improve our platform. Best wishes, Kathleen

Jesus
Data Management Specialist in USA
Bürgerliche & soziale Einrichtungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Satisfied but could use some improvements

4,0 vor 2 Jahren

Vorteile:

The Virtual Phonebank feature. After the trial and errors of creating script elements prior to actually putting it all together in your final script, being able to launch the phonebank session and send to callers via hyperlink is very convenient. Also, the reports that could be pulled from events, surveys, calls and canvassing made end of campaign reporting not so stressful.

Nachteile:

Bulk uploads are so finicky. If contact phone numbers are not in a particular format they are rejected and causes me clean and re-attempt several times. There is also an inconsistency in the data at times: I will create a list of contacts that were called (Contact Type: phone) and get one number but when I use the report manager sometimes the data doesn't match. I attest to maybe duplicate calls to same phone being shared by different contacts. But that is not the only inconsistency in the data.

John
Chief Data Analyst in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Helpful Analytic Platform

4,0 letztes Jahr

Kommentare: Overall it is positive. I think a lot of my criticism of the platform comes from the administrators I have access through. There are a lot of levels of access and gaining the right level of access while maintaining proper security is cumbersome at times. But overall VAN is very helpful with a vast majority of the analytical work I need to do for the organization.

Vorteile:

The ability to create snapshots of areas quickly - e.g. after the most recent election we used VAN to analyze how various groups of voters performed around our various districts. This would have taken significant time before we were using VAN but now it was no more than an afternoon and did not need to wait for anyone outside our organization to get us data.

Nachteile:

The interface. I think an overhaul to the interface would allow for used to unlock more of what VAN has to offer.

Antwort von Bonterra

vor 3 Monaten

Hi John, Thanks so much for sharing your thoughts on VAN. It's awesome to hear that you were able to analyze voter performance quickly after the recent election with the help of our platform! I understand you had some difficulty with the interface, and I'll make sure to pass on your feedback to the VAN team. Your feedback is important to us, and we appreciate your support. P.S. If you ever need help, please don't hesitate to reach out; we're always here!

Lissa
Precinct chair in USA
Politische Organisation, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Enthusiastic VAN User

5,0 letztes Jahr

Kommentare: Most recently we are using VAN to support local candidates in the upcoming May 6 election. We are using it to generate lists for block walking, text campaigns, postcard campaigns, and phone banking.

Vorteile:

As a volunteer political activist, I find VAN invaluable in every aspect. We use it to identify like-minded voters in our relational outreach campaigns. It is robust and easy to use. The support staff is knowledgeable and responds quickly whenever I have a question.

Nachteile:

I'm having a hard time thinking of anything I don't like. I personally find it easy to use but I suppose users who skew older might think it's a little complicated. But their support staff is great, so that shouldn't be a problem.

Antwort von Bonterra

letztes Jahr

Hey Lissa, Thank you for sharing your positive experience with VAN! It's really great to know that it has been so valuable in your work as a political activist. We appreciate your kind words about our support staff and we'll continue to provide prompt assistance to our users. Your feedback about older users finding the system complicated is noted and we'll work on improving our platform's user-friendliness for all demographics. We're glad to hear that VAN has been helpful in supporting local candidates for the upcoming election, and we hope to continue contributing to your efforts. Thanks for taking the time to write this review; it means a lot to us. We wish you all the best in your future campaigns and endeavors. Stay awesome! :) Kathleen

Ant
2nd Vice Chair; Texting Administrator in USA
Politische Organisation, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Mobile Messaging

3,0 letztes Jahr

Vorteile:

Bulk Upload Feature Wizard Function yes.

Nachteile:

Maine Democratic Party needs mobile messaging to send bulk texts with opt-out and data sync functionality.

Antwort von Bonterra

letztes Jahr

Hi Ant, We're sorry to hear about your experience with our product and appreciate you bringing this to our attention. We take customer feedback seriously and are committed to making things right. It sounds like it could help you to hear more about our Mobile Messaging capabilities. Can you please explain, in detail, what happened so we can take the necessary steps to improve our mobile messaging? We would like to ensure that our customers have a positive experience using our product, and your feedback can help us achieve this goal. Please contact our customer support team at support@ngpvan.com. Thank you for your patience and understanding! We hope to have the opportunity to turn your experience around and make things right for you. Best regards, Kathleen Connelly

gary
retired in USA
Politische Organisation, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NPG VAN is essential for political campaign

3,0 vor 2 Jahren

Kommentare: Useful, but difficult to learn. I still make phone calls to more experienced users when I do something new with it.

Vorteile:

The data is useful and updated in a timely way. Entering data is adequate, manipulating data is good. (But learning curve to use it is steep.) --- Mini Van is easy for a novice user to begin using it quickly, with little training. Unpaid volunteers are important to campaigns, the software needs to be easy to use to keep them volunteering.

Nachteile:

There is a steep learning curve on how to use NPG VAN. Training is inadequate. To successfully learn to use it needs someone who has been using it to do the individual training, we are counting on the goodwill of others. --- Mini-VAN has trouble with the map function, suddenly all the voters residences often disappear from the map. this happens at least 3 times during a 2 hour canvass. It's frustrating. We rely on unpaid volunteers, any frustration means they may not come and volunteer again.

Betty
Voter Protection, Henderson County, NC in USA
Politische Organisation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Votebuilder: Necessary for Activists.

4,0 vor 2 Jahren

Kommentare: Since the Kerry/Edwards election, I have used online tracking for our volunteers and voters. As it developed into VAN, we enjoyed expanded criteria and additional abilities. To create turf, access to voting records and much more, this program works. I'm so glad to have "The VAN" again in North Carolina, as we did in Florida.

Vorteile:

VBuilder creates a good overview of the voter. It helps us gauge their intent, activity and sincerity levels so we better "know who we're working with". Scores, Others in Household, etc. are valuable for a clearer vision of our potential volunteer.Creating turfs, etc. are instrumental in directing our canvassers, as well. Overall, a really good system.

Nachteile:

It 'times out' too quickly. By the time I copy and past some information and return it often needs my sign-in again. I do understand this as a vital deterrent for unwanted users, so no complaint. Would be good if it could have just a little longer active time.

Mary
Precinct Committeperson in USA
Non-Profit-Organisation Management, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Voter Database is integral to our outreach

5,0 letztes Jahr

Vorteile:

The ability to target specific demographics or geographical areas is critical to our success

Nachteile:

Needs more flexibility when establishing scripts for phone, text, or walk campaigns.

Antwort von Bonterra

letztes Jahr

Hi Mary, Thank you for your kind words! We're thrilled to hear that you're happy with our filtering and communication tools and that it's been helpful for your organization. We strive to provide the best possible experience so you can be successful. Regarding your feedback on the need for more flexibility when establishing scripts for phone, text, or walk campaigns, we appreciate your suggestion. We are always looking for ways to improve our platform and make it more user-friendly for our customers. We'll be sure to share your feedback with our development team to see if we can incorporate your suggestions into future updates. Thank you again for taking the time to review us, and we're glad that our platform has been helpful for your outreach efforts. Please don't hesitate to reach out to our customer support team if you have any further feedback or questions! Best, Kathleen

Carmela
Chair in USA
Politische Organisation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Keep up with Compliance Requriments!

4,0 letztes Jahr

Vorteile:

NGP VAN contains LOTS of useful tools for a local political organization. I like the homepage, and updating activist information is easy.

Nachteile:

We rely on NGP VAN as our primary tool for complying with the state regulatory authority. When the state regulatory changed its systems in March 2023, NGP VAN's form populator started injecting nonsensical data. Manual override is difficult to implement, and it has nearly overwhelmed our treasurer (a volunteer). Customer support blames the state regulatory authority, while offering no solutions or even a timeline for expected solutions. We're approaching the start of the third month of this frustration. We need better from NGP VAN.

Sara
Special Assistant & Operations Associate in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NGP VAN is essential for every political NGO

4,0 vor 3 Jahren

Kommentare: For all its quirks and issues, NGP VAN is pretty great. It may not be the most efficient way to store data, lookup key metrics, or conduct political outreach but almost every progressive organization in the business uses this software, so I highly recommend it to anyone hoping to get in the game, so to speak. I personally have been using the platform since my first job out of college.

Vorteile:

I love that it is a one stop shop for all things essential to a political/nonprofit campaign. From donor tracking, volunteer management, and event planning, NGP VAN can do just about anything. I like that if I am searching for demographic data, then I can source that information from the software almost instantly, which in turn can provide reliable metrics to our paid media team for use of digital tactics, as an example.

Nachteile:

I am not a fan of NGP VAN's customer support. With this platform, I believe that having a person on the line to walk me through this CRM would be a blessing. They have a VANuel on their support page but I don't think it is enough. I would appreciate it if they added videos or tutorials for some of the basics for junior staff.

Cliff
Commission Area Leader in USA
Bürgerliche & soziale Einrichtungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

VAN from a Precinct Chair Leader point of view

3,0 vor 6 Monaten

Kommentare: I am continually looking for new Precinct Chairs and VAN is critical in this search.

Vorteile:

Ability to find potential activists and volunteers. Ability to see how reliable a voter a person is. Ability to see how the person identifies themself.

Nachteile:

It can be difficult to learn. It makes it harder to train new Precinct Chairs when different levels of users see different views of VAN. For example, I do not understand why Precinct Chairs cannot see Scores.

Margaret
Treasurer in USA
Politische Organisation, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Why I use NGP Van

4,0 vor 2 Jahren

Kommentare: I'm pretty pleased with NGP overall. However, one of my Campaign Finance Reports had multiple statutory warnings that where correctly entered in NGP.

Vorteile:

I use NGP Van because of the ease of uploading the ActBlue donations, and the easy Campaign Finance Report filing. I am the Treasurer for four State Representative Candidates and a State Political Organization. I would not be a Candidate Treasurer unless we would use NGP VAN. I find the support team very responsive and knowledgable about the product.

Nachteile:

I would like to have more instruction when filling out the Cycles and Limits as well as the Disclosure Report itself.

David
Director of Development & External Relations in USA
Politische Organisation, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Take Your Political Game to A New Level

5,0 letztes Jahr

Kommentare: Targeting, Polling, Finance, General Dem pictures, Redistricting, and more

Vorteile:

After over 10 years of use with the product on committees from Obama for America, DCCC or Pennsylvania Democrats - I’ve witnessed a consistent dedication to ease-of-use, functionality, and technological advancement all combined with a true Democratic Party partner’s desire to maintain affordable cost for a more widespread use. It’s truly revolutionized Democratic politics.

Nachteile:

Improvements could included possible integrations with other programs or platforms from DDX to LBJ etc

Jennifer
Chief of Staff in USA
Politische Organisation, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

We need some customer service, please.

4,0 vor 2 Jahren

Vorteile:

Integration into systems has been beneficial.

Nachteile:

Customer Service is dearly lacking and we've gotten no response to our inquiries in MONTHS. Also the online fundraising form is not as convenient as Act Blue.

Lynn
Principal in USA
Politische Organisation, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Need to increase functionality

4,0 letztes Jahr

Vorteile:

Not much, the data is outdated many times because other users aren't updating and saving their responses. System needs to be tied in directly to Secretary of State updates in each state.

Nachteile:

Not enough cross tabs to micro target by race, or economic status

Antwort von Bonterra

letztes Jahr

Hey there! Thanks for leaving your review. I totally understand where you're coming from - having accurate and up-to-date data is really important, as is the ability to micro target your audience. For some data points, like phones and mailing addresses, the information is updated on a frequent basis, whereas entire voting address/voting roll updates (new voters added, old voters dropped, etc.) are done more periodically. Unfortunately, the various Secretaries of State are unlikely to ever allow a real-time sync to public voter roll data, mostly out of an abundance of caution for cybersecurity. With that said, we are always happy to work with America Votes to assist you with any Michigan-specific information you believe the file should contain. If you would like more support in this, please contact our customer support team at support@ngpvan.com. We truly appreciate your feedback! Best, Kathleen