--- description: Detaillierte Informationen über LiveAdmins zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LiveAdmins Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Live-Chat Software](/directory/30797/live-chat/software) > [LiveAdmins](/software/148391/webgreeter) # LiveAdmins Canonical: https://www.capterra.com.de/software/148391/webgreeter Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/148391/webgreeter?page=2) > LiveAdmins ist laut eigenen Angaben führend bei der Bereitstellung mehrsprachiger Live-Chat-Lösungen und -Dienste. > > Bewertung: **4.8/5** von 37 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet LiveAdmins? LiveAdmins richtet sich an Unternehmen aller Größen auf der ganzen Welt, die ihr Geschäftsergebnis und ihre Kundenerfahrung verbessern möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 37 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: LiveAdmins - **Region**: Chicago, USA - **Gegründet**: 2002 ## Gewerblicher Kontext - **Startpreis**: 399,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 51–200 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Autoresponders - Berichterstattung / Analyse - Chat / Messaging - Echtzeit-Chat für Kunden - Geotargeting - Kundenspezifisches Branding - Offline-Formular - Proaktiver Chat - Third-Party Integrations - Transfer / Weiterleitung - Transkripte / Chatverlauf ## Integrationen (4 insgesamt) - Google Analytics 360 - Google Tag Manager 360 - HubSpot CRM - WordPress ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Live-Chat Software](https://www.capterra.com.de/directory/30797/live-chat/software) ## Alternativen 1. [WhatsApp](https://www.capterra.com.de/software/180345/whatsapp) — 4.7/5 (16331 reviews) 2. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24071 reviews) 3. [Text Request](https://www.capterra.com.de/software/167015/text-request) — 4.6/5 (1193 reviews) 4. [LiveChat](https://www.capterra.com.de/software/62194/livechat) — 4.6/5 (1719 reviews) 5. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1758 reviews) ## Nutzerbewertungen ### "Chat works as it's supposed to, support is human and excellent." — 5.0/5 > **Steven** | *1. Juni 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The support team has done a great job integrating this into our systems. The chat is well done, customized, and very cost effective compared to the competition. That said, for me, it's all about the support team. They've been nothing short of excellent. > > **Nachteile**: I'm having difficulty thinking of much. At one point the look was outdated and out of sync with my site. I contacted support and they immediately and efficiently got to work updating the look and feel, and were very responsive. Same thing when I asked for integration into CRM. I asked, they delivered. > > The WebGreeter team probably picks up on potential clients that would hesitate to call for whatever reason, or were about to waffle and leave without making contact. They basically create opportunities that might otherwise slide away quietly. ----- ### "Boosts our bottom line" — 5.0/5 > **Verifizierter Rezensent** | *31. Mai 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like working with Live Admins. They do a good job, and we get a lot of appointments scheduled. It's a service we'll certainly keep using. > > **Nachteile**: The language barrier. Some things are definitely lost in translation, and it can be hard to get things effectively communicated to our prospects. > > More clients ----- ### "It says easy to use. Perfect for my usage." — 2.0/5 > **Verifizierter Rezensent** | *4. Juni 2018* | Hochschulbildung > > **Vorteile**: Simplicity Customer support is available by I never needed it. I love that they insist on feedback which shows commitment > > **Nachteile**: I would say branding. I enjoyed using the application but after a holiday I kind of forgot about it. I just remembered it again their to this survey ----- ### "Forgot to rate stars. Very happy with management responsiveness and ease of setup. Great leads." — 5.0/5 > **Ray** | *6. Juni 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Don't have to do anything. Transcripts come via email. The reps help prospects that visit when we are closed. Leads are quality interactions with interested prospects. Reps can learn alternate responses to questions if we aren't happy with any transcript responses. > > **Nachteile**: Not much. Works as promoted. The window pops up on every page, and I need to close it each time I look for things on the site. Some prospects use it to connect with management for personal chats or to ask for information not related to sales. ----- ### "Great Service and Easy to work with" — 5.0/5 > **Verifizierter Rezensent** | *31. Mai 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like that the service is customizable to our business and the WebGreeters are always friendly. Keep up the good work. > > **Nachteile**: I do not have any complaints about the software. I think perhaps there could be more customization and integration with other services such as Facebook messenger. > > We get tons of internet leads having chat on our website ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/148391/webgreeter?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/148391/webgreeter) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten