Elastic Email Erfahrungen

Elastic Email is a solid deal in terms of functionality and ease of use

Vorteile:

Elastic Email is quite versatile in terms of being able to build a marketing and communication infrastructure with customers and potential customers. On top of that, they way setup their portals really helps my business stay as best as possible in compliance for email marketing.

Nachteile:

We wish there were more ways that were automated that helped us keep our emails leads from becoming stale. Elastic Email does much better in this regard than MailChimp, but its still so easy to make errors that cause a long-term lowering of the reputation score. I wish there more explicit and better ways to automate this so as not to hurt the long-term IP reputation.

Great value for transactional email

Vorteile:

The API is very easy to use and the price is cheaper than the majority of competing transactional email providers. Whenever I ran into deliverability issues I found the support to very helpful in debugging the issue. I also find the analytics that show the status and content of sent emails really useful.

Nachteile:

While the pricing is very competitive it would be nice if webhooks were included in the standard Email API plan, particularly for bounce notifications which you can receive via email but this is harder to automate. For my use case I don't the other features of the pro plan, just the webhooks, so it's hard to justify the cost.

Elastic Email isn't What they Pretend to be

Kommentare: My overall experience with Elasti Email was unpleasant. I felt they were a dishonest company that lies about its emailing stats. They have incompetent and barely trinaed tech support, and dealing with the Sales manager is like talking to a brick wall of dishonesty

Vorteile:

At first, I liked the ability to cold email. But then, it stopped working.

Nachteile:

Elastic Email has some of the worst trained tech support agents I've ever worked with. People who can't read or process questions. Sometimes you submit a ticket and you get a response that is not remotely related to the issue.

Email Service Provider Elastic

Kommentare: We have several email accounts here and have had great success.

Vorteile:

Customer service is TOP NOTCH. Flexible system helps to maximize results and the pricing is good.

Nachteile:

That I have to monitor (delete) some of our contacts from time to time to keep costs down.

Does the job, gets your email into email boxes but lacks some important features

Kommentare: Good, OK value for the money, needs to add some features like email recipient time zone delivery capability to be a top choice.

Vorteile:

We set it up and have used it with little intervention or problem for years.

Nachteile:

It does not have a way to deliver emails at a specific time based on the recipient's time zone.

Elastic email review

Kommentare: Having used it for business for several years now, I can vouch for the correctness of the product.
It works, and I have not had any issue with it after a lot of usage. Good option if you're looking for a mailer for your sites.

Vorteile:

Elastic email is a good mailer I use for some websites. It is trustworthy of business emails, back and forth. Easy to use. No fuzz

Nachteile:

Only the interface needs a make over as it looks a bit old. It is a professional mailer so it should look like it is as well.

My experience using Elastic Email

Kommentare: The overall experience was neutral.

Vorteile:

I liked that its sign-up process wasn't complicated and its platform's user-friendliness was decent.

Nachteile:

I found that the email deliverability was rather slow, so it took a long time for the mail to reach its destination.

Good software for the price

Kommentare: Elastic email is a fairly good software, if I can dig out how I can add custom fields into emails, I would appreciate way more my experience.

Vorteile:

The software is really inexpensive compare to other ones out there. Tracking and dashboards are really easy to use and have a lot of information

Nachteile:

I could not found the place to input custom fields on the contact or put personalize fields into the email, I am only able to add standard fields into them. I don't know how reputation is calculated, but you can drop really easily which will cause further problem when sending emails.

A straight forward product for email marketing

Kommentare: Elastic email is a straight forward product for email marketing. Can't find any new exciting features. The email templates available are straight forward and limited. Flexibility is a problem. Sending follow up email campaigns is an issue that needs to be addressed. Customer support is not great.

Credible alternative

Kommentare: Allows me to quickly construct marketing emails & send to customisable lists at an acceptable price

Vorteile:

Competitive pricing per send, useful analytics

Nachteile:

The mail editor can be fiddly & occasionally inconsistent

Facile à prendre en main, des prix compétitifs mais doutes sur l'efficacité de la solution

Vorteile:

Nous avons utilisé ElasticEmail pendant plusieurs mois pour l'envoi d'emails marketing et transactionnel. L'outil est facile à prendre en main pour les configurations basiques (DNS, templates d'emails). L'intégration à notre plateforme s'est faite grâce à l'API REST également simple et bien documentée. Le prix de la solution pro est également très raisonnable par rapport aux autres acteurs du marché.

Nachteile:

Deux bémols aux avantages cités précédemment et qui nous ont fait adopté une autre solution : beaucoup d'emails en spam malgré une configuration (SPF, DMARC, DKIM, custom domain) faite dans les règles de l'art. Sans adresse IP dédiée, de gros doutes sur l'impact de l'outil sur la réputation de notre nom de domaine. Le second point négatif est un manque de dashboard de suivi de campagne (quelques graphiques basiques et des logs évènementiels qui

Great emailing service at a very affordable price!

Kommentare: My experience with these guys was great! They were the first emailing service I chose long term after a lot of research -and at price point of $10/month for unlimited emails, it was exactly what my biz needed at that point, and what the doctor ordered. Emails are delivered reliably and the service itself is easy to set up and use. The only minor issues I sometimes had with their product was that advance payment wasn't possible - however, I'm sure they're working on a way to get that in there as well! Their customer service is excellent, and the product overall is value for mony and easy to set up and use. Couldn't have asked for more from Elastic Email - I no longer use their service (for now) - but might well return at somepoint in the future!

Vorteile:

Ease of sending emails, setting up campaigns (both one time and recurring) - easy to add contacts, and integrate the web form into websites as well.

Nachteile:

The template maker could use some improvement, a bit slow at times plus perhaps not the most ideal in terms of how it's set up - but given all the pros Elastic Email has otherwise, I'm loathe to call it a "con". Its just constructive criticism from my end in terms of how an already excellent product could be further improved.

A great email-marketing supplier

Kommentare: We could integrate transactional messaging with SMTP as well as use some API-based tools. The solution works well. The documentation answered our questions.

Vorteile:

As a startup, we have to care of our expenses. Elastic Email offers a great product to a good price. And we do love their support team. We did not need them often, but whenever there was a question, their fast reply solved our pains.

Nachteile:

Several clients share the same IP. So as a startup, we did not pay the daily fee for the dedicated IP. So from time to time our emails have been blocked by spamfilters. In these cases, we had to resend some single messages again.

Fanatical Support dedicated team

Kommentare: Great delivery, Fanatical support,

Vorteile:

easy to use, flexibility, value for money

Nachteile:

few years ago some issue with deliverability but they solved

Save time and money.

Kommentare: It is very ideal for successful and time saving.

Vorteile:

It's great that it's very beautiful and intuitive for a very affordable beginner.

Nachteile:

Its interface hasn't changed at all and it's very plain.

Waste of Time and Money

Kommentare: No benefits. The benefit was supposed to be saved cost, but well... look where we are.

Vorteile:

The price attracted me. It's unbelievably cheap.. But It wasn't too long before I realised why! The poor service cancels out any pros they may have.

Nachteile:

Deliverability is a big issue! I signed up to Capterra just to write this review and save someone else's time in the future. As an email service provider, your primary function is to make sure emails are delivered. My email open rates tanked when I moved to Elastic. Upon investigation, I realised that even though the system was saying that the emails were delivered, they were not actually delivered. The customer service team is responsive, but they are not very helpful. You end up going in circles from one help article to the next. Finally, they pin it at it's your fault and you need to increase the quality of your emails. However, it doesn't explain why the same email content, from the same domain, will get delivered to an email address using kartra, but not get delivered using Elastic! Complete ludacris. Please save yourself the heartache in advance. Don't use this email service.

Pretty good for the price

Kommentare: Overall, Elastic Email may lack some of the smoothness and ease-of-use of some of the larger email marketing providers, but it certainly makes up for that with it's low price. Overall, we're pretty happy with Elastic Email, but have found other resources that offer us higher deliverability.

Vorteile:

Relatively easy to understand interface, major email marketing features at a low price, mostly professional-looking emails, customer service is pretty responsive, great value.

Nachteile:

Email design feature is a little clunky and buggy, deliverability seems to be pretty low...lots of emails ending up in spam!

Best email marketing and lead generation tool.

Kommentare: Elastic Email has been so helpful in marketing and lead capabilities in my organization.

Vorteile:

It has really assisted us get more lead and maintain existing ones. It is a great tool which is easy to use and simple to understand.

Nachteile:

I would suggest an improvement on integration capabilities for this software. Otherwise other features are perfect.

Complete bulk email marketing provider

Vorteile:

Elastic Email is one of the most reliable email marketing platform that has great features for online marketing.

Nachteile:

Elastic Email works quite fine however that would be really beneficial if it had better pricing plans.

I use ElasticEmail with FileMaker

Kommentare: All is ok with its API

Vorteile:

the API. Because it's easy for a developer integrate API calls and results.

Nachteile:

No sms plans to do marketing. Most clients like to use also sms campaigns, it would be a good idea to have plans for quantity of sms

Cost effective Email marketing platform

Kommentare: I like the features of Elastic Email even though they are very limited in field inputs, and functions. I enjoy more of its benefits than actually what I paid for it. I looked for a simple email marketing tool with less marketing gimmicks or simple solid contents under economy price range, and Elastic Email fulfilled all my requirements.

Vorteile:

The most important USP of Elastic Email is its cost factor, very cheap compare to any email marketing plkatform in the market, evcen they provide trail version also. As a email marketing tool it justifies its function with satisfying features, and neatly laid out menu. All features are there, but with limited standards.

Nachteile:

This is not the best choice for those who wants highly customizied, various dynamic contents, number of design template varients, high input fields for making the campign close to target audience. The customer care service is also not that much impressive, getting delayed responses at most of the time.

My personal opinion for Elastic Email!

Vorteile:

When compared to other options, this application is fairly inexpensive. Dashboards and monitoring are simple to use and give a lot of information.

Nachteile:

Although the pricing is competitive, it would be better if the standard Email API plan included webhooks, especially for bounce notifications which are challenging to automate via email. The user only requires webhooks for their use case and not the other features of the pro plan, making it difficult to justify the cost.

Reliable email delivery

Kommentare: A great service that we plan on using indefinitely

Vorteile:

When looking for an email delivery service we chose Elastic because of the choice of integration options, developer documentation and customer support. In over 5 years they haven’t let us down.

Nachteile:

The admin portal and delivery logs have changed a few times which hasn’t always been clear.

Maximize your email marketing efforts with Elastic Email!

Vorteile:

Elastic Email has been essential for our business' success. It's easy to use platform and cost-effective API makes it a great choice for any company looking to incorporate email marketing into their strategies. Their customer service is great, they are always available to answer questions and help us whenever we need it.

Nachteile:

Although I hope that the platform can integrate smoothly with other systems, I still recommend it overall as it has provided us with what we need.

Simple but effective

Vorteile:

Very simple and easy to use. Some templates that you can use them to start your job. Good documented APIs.

Nachteile:

Bad User Experience on the app. Sometimes it takes me lots of time to find a feature (for example the list of users).