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Über Datto SIRIS

Datto ist der führende Anbieter von umfassenden Datenbackup-, Recovery- und Business Continuity-Lösungen.

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Nutzerbewertungen filtern (81)

Vincent R.
Vincent R.
President in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Datto Siris Disaster Recovery Appliance

5 vor 6 Monaten

Kommentare: Ability to quickly restore a server to service, either through virtualization or bare metal restore, reducing downtime and lost productivity. Providing peace of mind that the data is safe from disasters, ransomware attacks, or even accidental deletions.

Vorteile:

I have the Siris X1 and X2 deployed at a couple of my clients, and have already used it to do a bare metal recovery of one server and a file level restore of a second. It backs up the systems hourly to itself so it can restore or virtualize the server locally, and also sends the data in the cloud, so if the entire building became unavailable due to an emergency, it can virtualize the servers in the cloud. I was able to quickly recover the server that experienced the drive failure, and if any issues arose, I could have virtualized the server temporarily. The backups are actually tested regularly by Datto with a screenshot verifying that the backups are bootable.

Nachteile:

As this is a cloud based solution, there are recurring costs, however they are worth the peace of mind of having offsite backups that are actually tested.

Mark P.
Director in Australien
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

How much is your business and data really worth?

5 vor 6 Monaten

Kommentare: Datto does everything as advertised. Fast recovery, great support and simple setup
Everything you expect and want

Vorteile:

It is amazing how many people spend money in the wrong areas. Backup and Disaster Recovery is crucial in EVERY business. One thing that stands out with Datto is the great service and reliability of a recovery. We have needed Datto 3 times over Covid at 5am Sydney time, and support were there in less than 5mins to assist. Setup is quick and easy as well. Fast and reliable recovery

Nachteile:

People will complain about the price. Yes it is a lot more than its competitors however you also get a lot more for your $$$. So really when you drill it down, its a smorgasbord of product features, speed and support. Unfortunately not everyone see this and therefore the price can be a kick back.

Jon D.
IT manager in USA
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Stay away. Lots of choices in this industry, don't waste your time

1 vor 3 Monaten

Kommentare: I fought with Datto technical support for 6 months before they gave up on supporting their device.

Vorteile:

Nothing. It was a terrible experience all around. I stuck with them for 6 months, because I assumed that it would eventually start working reliably because they seemed like a legitimate company. We did have one month where every backup succeeded. The other fine months required regular manual intervention.

Nachteile:

I had to spend ~40 hours this year debugging the problems with their device. Many, many tickets, phone calls, emails remote sessions, checking their device, changing settings back and forth. All for a trivial one server use-case with very little data.

Mari M.
Sales Manager in Puerto Rico
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Complete Solution

5 vor 6 Monaten

Kommentare: It gives me peace of mind that I offer clients a solution that meets all their needs. I am very pleased.

Vorteile:

Only one vendor for a total BC/DR solution. Robust security functionalities. Easy to set up and manage. Trust that I can recover granular data, files and virtual machines, without long or laborious processes

Nachteile:

Because I am also a reseller, some customers still ask to support to tape, which is not available in SIRIS. Also, more compatibility with operating systems.

Josh G.
Network Engineer in USA
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Better protection again ransomware

5 letztes Jahr

Kommentare: Working with Datto has been great. After we received the product separate calls were setup to walk us through installing and configuring it. Their support was great and answered all of the questions I had and made sure I was familiar with their product.

Vorteile:

We're switching from other backup software to Datto. Their backup appliance does an excellent job of keeping our data safe. I like that everyday I get a screenshot of the backed up device running. That way I know the backups will work when needed. This product also work 100% of the time. I've used other software that worked about 85%-90% of the time. This product has been consistent.

Nachteile:

Setting it up is a little difficult at first. A couple options I think should be grouped together to make it easier to find them. That's my biggest complaint, which is minor in the entire scope.

Michael C.
Owner in Kanada
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A true Business Continuity solution

5 vor 6 Monaten

Kommentare: Every time Ransomware has damaged our customers we have them back up and running within hours

Vorteile:

Have to say the Tech support is Phenomenal, and recovery is a dream

Nachteile:

Nothing to say , it works , and I'm happy

Michael C.
CTO in USA
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Datto SIRIS backup one of the best if backup and continuity services, not the cheapest

5 vor 6 Monaten

Kommentare: Datto has saved many companies from the clutches of ransomware. If you need peace of mind. You will have that.

Vorteile:

This is a very mature, robust, and feature-rich service. Datto is more than a product or software, it is an end-to-end business continuity solution.

Nachteile:

This is not an inexpensive solution. There is a contract associated with the service as well. Datto is now a large corporation and the characteristics that follow corporations have not passed them over.

Simon L.
Director in UK
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Datto SIRIS, dependable BUDR

5 vor 6 Monaten

Kommentare: I've used the Datto Siris for years now and been extremely happy with its day to day performance and when used in anger. Support from Datto is also excellent.

Vorteile:

For a start this is not so much software but hardware with software on it and partially in the cloud. What I like about it is it just works, and the screenshot verification gives great peace of mind.

Nachteile:

Its an expensive platform compared to some competitors but you get what you pay for and you you can't mess around with BUDR. Servers fail so don't gamble your business away for a few extra pounds invested to be sure of having addressed the subject correctly.

Darius J.
PRESIDENT in USA
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Datto SIRIS easy to use and deploy

5 vor 6 Monaten

Kommentare: Product is great and support is great. Make for a good experience overall.

Vorteile:

Screenshot notification is the first I have seen of similar products It was easy to deploy Tech support is easy to communicate with and available 24/7

Nachteile:

For very large storage devices the systems need a bit of tweaking but worked out with tech support help.

Adam R.
owner in USA
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Datto always saves the day.

5 vor 6 Monaten

Kommentare: Datto is insurance for ransomeware. The stop gap is a huge selling point.

Vorteile:

The software is top quality, the best in the business. Also the support team is American based and has personality and is very good. They have yet to let me down.

Nachteile:

Sometimes certain older OS versions will not allow the backups to work. Also we have had problems backing up desktops too.

Chris B.
Director in Australien
Informationsdienst, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Backup System you can trust!

5 vor 6 Monaten

Vorteile:

The Datto SIRIS backup solution is the best backup system on the market! Whenever disaster strikes, i can rely on Datto to recover my client's servers fast!

Nachteile:

The pricing is quite high for the support and cloud storage compared to other vendors.

Jason R.
IT Specialist in USA
Computer- & Netzwerksicherheit, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

More than just a backup

5 vor 2 Jahren

Kommentare: This solved both data backup and disaster recovery all in one. Disaster isn't just an act of God, but hardware failure can be a disaster. Had client that was 24x7 that dealt with suicide hotline, their server allowed them to communicate with others across the country. This server allowed them to notify others when they had someone on the line that was suicidal. If they place the person on hold that person may not pick back up. When the server hardware failed, able to spin that server backup in a virtual environment and allowed them to continue showed me right there why to use this product.

Vorteile:

Knowing that it is more than just a backup solution, it is a pure disaster recovery solution. Data recovery is great but when hardware fails knowing I can be backup and running in less than an hour is actually life saving.

Nachteile:

Not much I don't like about the software. Once its up and running it works and support is wonderful, can't honestly think of con.

Carl A.
Network Engineer in USA
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best Backup solution

5 vor 2 Jahren

Kommentare: From the time we chose to use Datto, the setup and implementation was a breeze.
I have had several interactions with the Technical support team and their responses are always swift and accurate.
When using previous products, we received confirmation that backups completed, but Datto actually boot the backup and sends a screenshot verification of the successful login screen.

Vorteile:

Ease of setup and use Dashboard to see all backup statuses Quick response from support for remediation of backup issues. Daily verification that backup can actually boot if needed.

Nachteile:

I haven't found any downside in the short time that we have been using the Datto product. We are still fairly new to it, but consider it a solid option

Matt K.
Matt K.
CEO in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Datto Siris - for backups that just work

5 vor 6 Tagen Neu

Vorteile:

Their customer service during a DR is legendary... you will get white glove service once a DR situation is declared.

Nachteile:

The only drawback is that it requires their hardware.

Rick F.
IT Manager in USA
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Peace of Mind

5 vor 6 Monaten

Vorteile:

The self-testing, and reliable results allow us to protect our customers as well as ourselves.

Nachteile:

Cloud continuity cannot be scheduled, and reporting events for continuity cannot be separated like they are for SIRIS hardware devices.

Verifizierter Rezensent
Project Manager/Senior Tech in Kanada
Verifizierter Nutzer auf LinkedIn
Computer-Vernetzung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Backup Solution Available

5 vor 3 Jahren

Kommentare: Datto allows us to sleep at night without worrying about our customers backup. Easy to plan for a disaster and know we are covered

Vorteile:

- Full Image based backup of various Operating Systems, Server and Workstation OS - Robust and Secure Backup Technology to prevent backups from being compromised - Offsite Retention to protect from total onsite disaster - Canadian Data centers to keep confidential data inside the country - Easy to restore full server via bare metal method or virtual hard drive - Tests all backups automatically to make sure they are working and can boot - Can boot of backed up device in the cloud

Nachteile:

Not a whole lot I don't like, it has everything we need Cost can get high for some of devices, however it is worth it

Kevin F.
CTO in USA
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Datto is the best DR solution for MSPs period.

5 vor 5 Jahren

Kommentare: I've been a Datto partner for 7+ years now and can't say enough good things about them. We liked the solution so much that we sold our traditional MSP in order to start a DRaaS company based solely on Datto. If I was willing to bet my entire future on the product, you had better believe that I have researched many other solutions on the market and none compare to this system as a full-featured turn-key solution.

Vorteile:

The product is just so easy to implement and manage. We have over 400 servers we back up on a daily basis (most on an hourly basis) and we are able to manage all of that with 1 person.

Nachteile:

They are in the process of adding more Enterprise features that will make the product more appealing to those sized businesses. That has been the only shortcoming in the past.

Peter K.
Consultant in Kanada
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Datto SIRIS Review

4 vor 6 Monaten

Kommentare: Overall Experience is good

Vorteile:

Ease of Deployment, Configuration and description were clear and concise

Nachteile:

Screen shot backup failures, and having to manually to a differential merge

Adrian W.
Director in UK
Computer- & Netzwerksicherheit, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A must have for any business

5 vor 6 Monaten

Kommentare: I recommend this product to any company with data (basically everyone).

Vorteile:

Dattos range of backup devices offer total protection from day-to-day file deletion to complete Disaster Recovery scenarios. Some great features like the screenshots of backups, unlimited retention and malware scanning during backup are superb. Support from the manufacturer has always been first class when needed but to be honest it's quite simple to deploy and maintain

Nachteile:

Non that I've found yet, the web based user interface is simple to use.

Mark D.
ICT Manager in Australien
Telekommunikation, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Teltech Datto Siris Review

5 vor 6 Monaten

Kommentare: very good - gives us that extra peace of mind and can spend more time on other projects.

Vorteile:

I love the fact that this not only rolls in the backup but also disaster recovery into one easy to use platform.

Nachteile:

integration issues between the dashboard with RMM - seemed to have issues when we rolled out RMM and still have issues when it comes to raising tickets however this is more of an RMM area where the problem lies.

Bryan R.
COO in USA
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Peace of Mind - Cloud storage

5 vor 2 Jahren

Kommentare: Has maintained our business continuity planning allowing redundancy at reasonable expense.

Vorteile:

Timely access to files, astounding ability to virtualize in intervals that meet business continuity.

Nachteile:

High bandwidth. Requires high level education to maintain and use that we've outsourced to IT company.

Alejandro R.
CEO in USA
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Datto

5 vor 6 Monaten

Vorteile:

Web portal interface super easy to use and manage.

Nachteile:

Nothing comes to mind...................

Jeff D.
IT in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Cost effective cloud storage with unlimited users

4 vor 3 Jahren

Vorteile:

Cost effective, both browser and desktop client capable. Various ways to share your data through shared links or group permissions setup by the admin. Unlimited user potential, only pay for storage space used. Generous amount of storage initially at a competitive out of pocket expense.

Nachteile:

Can only purchase through Partner Channels. Trying to find a Partner Channel is way more challenging then it should be. Pricing is a little deceiving if going by their advertisements online as I have yet to find a partner that would honor their advertised Tier 1 price points. Admin visibility can get somewhat confusing as admins cannot see all data stored in accounts created for their employees thus losing some data retention securities along with it.

Paris T.
Paris T.
Owner in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

If you need a solution with great support, continuity, and offsite storage Datto is your best choice

5 vor 5 Monaten

Kommentare: Unless I wanted to get in the business of storing customer data at my own ISP/data center there is really no one else in the game that covers the critical backup needs the way Datto does.

Vorteile:

Easy to install and use. The learning curve is moderate for the specifics but easy if using the standard defaults that work for most applications. Customer Support will get you past any other issues.

Nachteile:

Until you have had to use it and troubleshoot you the online help is generally pretty bad. Room for lots of improvements there. So when i get stuck I contact support directly and usually easy to sort out from there.

Andrew R.
Sales & Marketing Manager in Australien
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Business Continuity, not just Disaster Recovery.

5 vor 6 Monaten

Kommentare: Great to deal with.

Vorteile:

Backup schedule as short as every 10 minutes means you won't lose much data between backups. Being able to spin up your environment both onsite from the SIRIS device and the cloud within minutes can keep your business operating with minimal downtime - saving thousands of dollars in lost production. Restore lost files - either accidentally deleted, or maliciously deleted by exiting employees.

Nachteile:

Ongoing monthly costs are high, but the benefit of being able to spin up your environment both onsite from the SIRIS device and the cloud makes it worth it. Backups can slow the network - so getting the backup schedule right is important so as not to slow the network during busy periods.