Bewertet am 5.5.2018
Using NectarDesk to call our clients from overseas has been a fantastic experience to us!
Vorteile: It's very user-friendly and very efficient. Calls are all recorded so you have the ability to review and listen to them for quality purposes.
Nachteile: Nothing significant at the moment. Area of improvement: Maybe a little longer period of time to be set in the system before the user interface page gets expired when the user is idle? Just my thought. :)
Bewertet am 10.10.2018
The best call center software I have ever used
Vorteile: I can easily set working hours, separate queues and music tones. The environment is intuitive and easy to use and make adjustments. Also, the prices are affordable.
Nachteile: There is nothing negative for this great software according my opinion.
Bewertet am 9.2.2016
Way better than expected
Kommentare: Altogether I am happy that I found these guys. I've been burned before but they knew what they were doing and helped me through the process. At first it was a little bit hard for me to figure out and I had some issues but the support I got from these guys was second to none. Within minutes I was talking to a human and they actually solved my issue without making me feel stupid. I would recommend checking them out to anyone.
Antwort des Softwareanbieters
von Nectar Desk an 10.2.2016
Thanks Kathie for your review. We appreciate your business :)