ITM IT Asset Management Erfahrungen

"Very much Worthy using ITM as a Ticketing and Asset Management Tool"

Kommentare: It was quite a good product excellent to use,gives a platform a way to manage Asset management and Ticketing to the next level

Vorteile: The user friendly architecture and full of worthy utilities make this software more reliable and handy

Nachteile: I would say Nothing,this is simply a good software everyone should use once

"Sofware provide access to every user so that it can bring transparency in the Org. It's amazing !!"

Kommentare: It saved lot of time and money

Vorteile: Used this product to manage the infrastructure of 60 computer systems, 50 mobiles, and around 15 DGPS survey devices . We, two people, giving support to our organization with very less overhead (specially in the downtime). This software made this possible. This is a good package in a slim fit. The best part is they are very open to added functionalities as needed. I am very satisfied with their support and customization. Their upfront communication keeps us reliable. Features i loved
1. Auto warranty check
2. Happiness meter
3. Status Board
4. Tciket Tracking

Nachteile: Need Autodiscovery in the tool. This will reduce the manual work and help in automation.
Need more integration with Azure cloud

"It makes my inventory maintenance part as easy"

Vorteile: As per my view, the simple and clear way feed & use the details about our goods. One to mention the customer support is good on adding my necessary.

Nachteile: Expect this site to be collect the laptop, pc's specific details automatically instead I made entry manually.

"Excellant"

Kommentare: The learning was excellant , we have share the information and will be a case study to pitch to other customers . The user friendliness was great , The users had a vow experience and their is every possibility of word of mouth will spread across the industry and we shall explore better avenues for business for mutual benefit,

Vorteile: Absolutely User Friendly, Users at customer end had a real time experience in accomplishing their task on a daily routine. They have given positive input to the Senior management and has asked to cater to other inter linked departments. they have also recommended to their group companies.

Nachteile: Customer Delight was the key in enabling this software internally and has got a positive response in their team. They have given recommendation to other departments on the portability also. The real time experience of the software user friendliness as a feed back has been shared to their Senior management team and the CTO.

"17 Year Experience in IT infrastructure, Asset Management, IT Technical support."

Kommentare: Manage IT and others department ticking and asset management of Hardware as well as software.

Vorteile: The functionality and process like the most. Database export import and assign policy for users is the most likely good.

Nachteile: UI of main page and other design. Need to upgrade webpages design or allow end user to design own page . It would help users to interest in software.

"ITM , asset management tool suffices all our requirements. Its a true value for money product."

Kommentare: We could have all our assets tracked and helped us in budgeting including depreciation of the asset value.

Vorteile: Its very feature rich product. Asset tagging and individual user log in are key features. Mobile App for tracking assets and raising request are very handy features for our users.

Nachteile: Product needs to add few more features to it request, incident and change management. Good to have offline tracking of devices .

"it was too good..worthwhile experience...been using it for along time now!"

Vorteile: convenience...., VERY PROMPT..very useful in daily inventory management...in fact it is completely user friendly...useful for managing local compliances

Nachteile: not as such..need more reporting option..otherwise tool is excellent and support is also good enough

"Asset Management IT review"

Vorteile: I found that this software very Easy of use,

Nachteile: The UI (User Interface) i.e. looks of the software need some improvement

"ITM Review"

Kommentare: The rich feature set and ongoing innovation makes it a perfect product

Vorteile: Features included are what you need on a regular basis. The module based approach again lends to the ongoing thought process of having a feature set only when u need it.

Nachteile: The mobile app should be available for the on premises setup as well.

"Great buy, did the job exceptionally well"

Vorteile: Well apart from being value for money theres not one thing that I would say is bad about it, so basically it was perfect for our need

Nachteile: Everything about the software is great, even if I try to find a mistake I can't find one so zero cons!

"Best user friendly asset management and license management tool"

Kommentare: Pros:
User friendly
Very fast and reliable for 5000+ assets
LDAP and bar-code print option
Cost effective starting price with 50$ Cons:
Few reports
Mobile app
Network discovery option is missing