ConnectWise ScreenConnect Erfahrungen

Good product that could use a few improvements

Vorteile:

Unattended/Remote access is very easy to use. Installing the agent on machines is easy and can also be automated.

Nachteile:

Some admin functions such as maintaining users/roles/security permissions are not very intuitive, and can be hard to figure out at first.

ConnectWise ScreenConnect in the Country!

Kommentare: Neutral! Product works, does what it says it does, we find Teams is replacing it for daily usage.

Vorteile:

It just works! Its not fancy looking, but its got all the bells and whistles!

Nachteile:

Talking to sales is extremely difficult to get pricing/quotes, be prepared to chase them!

It is simple to access the server with ConnectWise remotely.

Kommentare: Mainly what we are dedicated to is structuring programmatic projects of our computer and hardware services, it is essential in this sense that when a problem arises at any time we can be 100% notified with notifications to repair the process of any program that we have in operation. on the server.This program has undoubtedly helped us a lot, we don't need to go back to work, with a home computer it's enough to be able to check the server, which is as if we were doing it live at work.

Vorteile:

Initially, it is very easy to be able to connect everything with connect wise, especially for what we use it for, which is the testing server. Reciprocally, it generates more learning information where we move very well.Many times I leave the office and I receive messages of serious concerns about server errors where technicians are waiting for my help and direction. Thanks to the program, I can easily generate this by connecting from my home and everything has gone great.

Nachteile:

There are some applications that are not compatible and tools that conectwise does not have at this time, other programs do.According to this, currently it will not be an impediment to change it, but in the future it may possibly be.

Connectwise tool for managing servers and workstations

Kommentare: Very good tool to have all devices centralized to avoid connecting each time to different vpn, and to go directly to each business and different countries.

Vorteile:

The best thing is that you have all servers and workstation consoles centralized, if you have different business units or supporting other countries, you can have a better approach using Connectwise

Nachteile:

The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as disconnected.

ScreenConnect is an excellent product

Vorteile:

Easy to manage and use for remote support and remote control

Nachteile:

File transfer is slow. It works, but the speed is very slow.

Screen connect review

Kommentare: Overall I have been pleased with the use of screen connect. Its a great mostly reliable tool and would love to use it in the future and recommend its use.

Vorteile:

How easy it is to setup and deploy and also how easy it is to remote into machines and all the controls you have.

Nachteile:

Sometimes the connections can drop or the deployment wont work for what ever reason.

ScreenConnect is Simple to use!

Kommentare: As a company, we're happy to use ScreenConnect for our remote management solution.

Vorteile:

It is easy to search for endpoints, add endpoints, and connecting to endpoints is as simple as a click, or adding one time support sessions.

Nachteile:

Sometimes it's difficult to make groups of endpoints due to the advanced filtering options

ScreenConnect is Good, But Could be Better

Kommentare: Very good overall and would recommend. Their partnership with BrightGauge needs lots of improvement from the reporting side, but ScreenConnect itself has been very good.

Vorteile:

It's great for remote access into another users computer, even if just one of your own. Support is good and there is no downtime.

Nachteile:

Features like "Screen Blanking" can be very clunky. Often when I set the remote screen to be blanked out, I will have a session go to sleep, and when I get back on the screen blank setting has been disabled. This is highly frustrating when needin privacy in a remote setting.

Easy Way To Connect

Vorteile:

Easy of use and fast interface Support different operating system such Windows and OS

Nachteile:

There were so many updates. So, it needed to be updated frequently by IT.

Remote Assistance made easy with ConnectWise

Kommentare: Overall, the product is good for it's intended purpose and easy to use.

Vorteile:

What I most like about this product is the option to connect using the browser or desktop app.

Nachteile:

I least liked it's display not being very clear when connected to a remote computer.

Connectwise Control - An amazing remote app

Kommentare: Overall, ConnectWise Control has been a popular and reliable remote desktop software that has provided many useful features for our engineering team. Engineers have found it easy to use, and appreciate the ability to customize the software to meet their specific needs.

Vorteile:

Many users have found the software intuitive and easy to navigate, making it simple to provide remote support to clients. Also, ConnectWise Control is known for its strong security features, including two-factor authentication, session recording, and permission-based access. This helps for external and internal security requirements.

Nachteile:

The pricing model may not be suitable for smaller businesses or those with limited budgets. Security permissions are confusing but support are there to help with that.

A Comprehensive Remote Support Tool: ConnectWise Control

Kommentare: Overall, ConnectWise Control is a great choice for businesses looking for a reliable and secure remote desktop support tool. The intuitive interface and customizable features make it suitable for a variety of business needs.

Vorteile:

ConnectWise Control is a great remote support tool that offers users a comprehensive suite of features. The platform is easy to use and the support team is always available to help with any issues. I have used it to help my customers troubleshoot their systems and to transfer files, and it worked perfectly every time. It is a reliable and secure platform that I would definitely recommend.

Nachteile:

ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar with the software. Additionally, it lacks some advanced features that may be necessary for certain businesses.

My ConnectWise ScreenConnect Review

Vorteile:

very robust platform used daily to provide remote assistance to end-users in my company and to troubleshoot unattended computers from anywhere.

Nachteile:

Setup can be a little time-consuming, but overall, a great tool for IT professionals.

Effective software for remote support

Kommentare: With the exception of the price, which is not too bad, I'm extremely delighted with this purchase. I'm extremely accustomed to free software, but they simply lacked ScreenConnect's functionality, particularly the ability to connect to any machine and control it from anywhere on the network.

Vorteile:

I can control access and add permissions to the data.Good and responsive technical support.Easy to use and productive features.Mobile access.Unlimited logins.

Nachteile:

Dashboard needs updation for better performance.

ScreenConnect Review

Vorteile:

I like that we can now see software on the machine without logging in as the user. I also like that I can now login as the user on remote desktop without guiding them to join a session.

Nachteile:

The expired token can be a problem. I appreciate that it clears up if someone is using up a seat and isn't at their computer anymore but I do wish it had maybe an idle timer instead of it running into that when I'm in the middle of something.

ConnectWise

Kommentare: Excellent. We have had no problems with this program.

Vorteile:

I feel that ConnectWise is very secure and I feel safe using this site to remote into our system. We have alot of sensitive data and I feel that it is very secure.

Nachteile:

There are a lot of steps to go through before you are connected.

Great tool for remote support

Vorteile:

Simple end user experience. The process to gain access to remote support is quick and simple. Provides a free option for home users

Nachteile:

Customer support takes long for feedback

Useful product

Kommentare: Generally good daily use as a remote support tool.

Vorteile:

I can paste to the keyboard. I have access to the systems backend. The system lets me use powershell without being logged in.

Nachteile:

The deploy tool does not work well. I can not set MFA easily for users. Setting up SSO is a challange.

Easy to use

Vorteile:

Work great , fluid and full of features Love it

Nachteile:

Sometime it take client some time to come back online

Excellent Security !

Kommentare: Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and advantages. When deciding whether it's the best tool for your company, it's essential to take into account any potential drawbacks, including pricing, limited integrations, a steep learning curve, limited mobile support, and limited customization.

Vorteile:

Due to its end-to-end encryption, two-factor authentication, and session confirmation prompts, ConnectWise Control offers a high degree of security. Businesses can brand the UI with ConnectWise Control to give it a more polished and distinctive appearance.

Nachteile:

ConnectWise Control can be expensive, especially for small businesses or those with a limited budget.

Quick and Easy to use

Kommentare: Honestly, It's great and works really well!

Vorteile:

I liked how quick and the different types of features offered.

Nachteile:

There are times when it's slow to connect to the website.

Remote working is the main event in this software

Kommentare: I'm so thrilled by the great outcome and its efficient performance in the process.

Vorteile:

I love this software for what it gives, function features such as hosting a meeting while supporting other agents.

Nachteile:

It doesn't support all the languages and it only has chats and emails as it doesn't support phone engagement.

Remote desktop and control

Vorteile:

semplicity and passthrough firewall. customer need only to download file and execute it.

Nachteile:

there are any problem. the software updates regulary and has ever new features

ConnectWise Control - The Simple Remote Software

Vorteile:

I like how it gives different options of connecting such as directing the client to a website and entering a code or having the ability to email them a link with the code embedded so they only have to download the client.

Nachteile:

It makes me sign in every time instead of having the option to SSO or remember me.

Glitchy but solid product

Vorteile:

Good customer service. Easy to deploy. Supports different operating systems.

Nachteile:

Many times had to re-install the agent due to connection issues. The agents would all of a sudden lose connection with the server.