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Über TurboTenant

Kostenlose Immobilienverwaltungssoftware für Vermieter zum Anbieten von Mietobjekten, Erfassen von Mietbewerbungen und Screening von Mietern.

Erfahre mehr über TurboTenant

Vorteile:

Prospective renters can communicate with me via the software. They make it easy, simple and painless to list your property.

Nachteile:

You likely won't correspond with the same person if you even get a correspondence. We received a notice that our account was suspended and they didn't specify why.

Bewertungen zu TurboTenant

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,2
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,3/10

TurboTenant hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 69 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (69)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

I love TurboTenant!

5,0 vor 2 Jahren

Kommentare: I have loved having a software that helps me with my rental properties!

Vorteile:

Keeping up with rent payments. Also my tenants love it because they pay online... no need to run to the post office box as much.

Nachteile:

The amount of time it takes for my tenants rent to be deposited.

Antwort von TurboTenant

vor 2 Jahren

Hi there! Thank you for the review! We're happy to hear that TurboTenant has helped you keep up with rent payments, which we know can be tricky. Please let us know if you need anything else from us. Best, The TurboTenant Team

James
Owner in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great all in one software

5,0 vor 2 Jahren

Kommentare: All in one platform for advertising and managing your properties. Works great with great customer service.

Vorteile:

Great tracking of invoices and easy rent collection with the ability to maintain property easily and effectively.

Nachteile:

Software does not support automatic withdrawal for tenant rents.

Antwort von TurboTenant

vor 2 Jahren

Hi James, Thank you so much for the review! We're happy to hear that TurboTenant has helped you with tracking invoices, rent collection, and maintaining your property easily. Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team

Jen
Owner in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great portal, very easy to use, especially for applications and payments

5,0 letzten Monat Neu

Kommentare: I am grateful I found turbotenant, and happy with customer service and their pricing.

Vorteile:

The application feature, and the applicant has to pay this fee, not the landlord.

Nachteile:

The website is sometimes hard to navigate, in a few areas, but overall, not hard to use or set up.

Jason
Owner in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Secret review may be disastrous to you!

1,0 vor 12 Monaten

Kommentare: Poor. Very poor.I had heard they were worth a try, mistake.I had lots of promises from them as I was evaluating services - so I created an account and blasted through all of the properties and setup and was trying to lease a property... BOOM. It all fell apart after that.... no explanation.

Vorteile:

The interface is nice compared to other services that were considered. Pricing, site speed, and features were leading factors that led us to subscribing to their service.

Nachteile:

Support is hit/miss. Might get a quick response or wait days. No phone support.Unusual to have a secret review process that will reject tenants application for signing a lease. No explanation, it's private tenant information so they can't tell the landlord. Then they also have a secret review for landlords that just might get you banned - After you've set up homes, leases, entered bank and payment information - why so deep into the process? Who knows.... and remember the private and personal tenant information they can't share? Well, they can't share your private and personal reason for closing your account. Support isn't able to confirm why it happens - what are the secret personal reasons? All of the possible criteria are non-issues.

Jen
President in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Can't Be A Landlord Without It

5,0 vor 3 Monaten

Kommentare: TurboTenant has trained me to do a good job as a landlord, know what I'm supposed to do so that I can make the proper choices, avoid issues with tenants, and protect myself and my property from issues.

Vorteile:

TurboTenant has made our foray into landlording exceptionally easy. I have state-specific leases with e-signatures ready to go. I can easily have potential renters apply online, do a background check, and say Yes to them - with LITERALLY a click of a button. And then when I started using TurboTenant for monthly payments - omg so so easy. And it's easy on my tenants as well.

Nachteile:

If I had any issues (these are so tiny that I don't worry about them) I would say: - I have had a tenant get confused and pay by credit card without realizing that there was a fee for a CC. She was not very tech savvy so it took a few tries to get her to understand how to set up her bank for an ACH payment. - Sometimes I wish that it wouldn't take 3-4 days for the money to hit my account after it is sent by my tenants. But whatever, everything else is so easy, I'm OK with it.

Benita
Owner in USA
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Best Landlord Software

5,0 vor 2 Monaten

Kommentare: Overall experience is a 10. I always tell people that I know about Turbotenant. Have recently signed up for affiliate program.

Vorteile:

I like to user friendly software. I like that I do pricess all onmy own

Nachteile:

I'm still on the waitlist for a handyman in my area of Riverside, Ca 92507.

Lamonte
President in USA
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simple yet powerful

5,0 vor 2 Monaten

Kommentare: Very satisfied.It ability to simply the often seemingly daunting and complex activities associated with property management.

Vorteile:

It ability to simply the often seemingly daunting and complex activities associated with property management.

Nachteile:

No admin user roles which means we share accounts but that signs you out and sometimes your information gets jumbled

Hillary
Partner in USA
Immobilien, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy property management software

4,0 vor 2 Monaten

Kommentare: It's been a great experience using TurboTenant.

Vorteile:

We manage four small properties and this software has been extremely helpful in keeping us organized. It's free for the basic account but the premium level is very inexpensive for all you get. They also have great customer service.

Nachteile:

The financial dashboard is a little hard to dig into sometimes and there are minor things we wish the system did that it doesn't.

Cynthia
CEO in USA
Viehwirtschaft, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

TURBOTENANT MAKE IT POSSIBLE TO MANAGE MY PROPERTIES.

5,0 vor 3 Monaten

Kommentare: I am elated I found TurboTenant. I understand I could not successfully manage my rental property with the expert guidance and support without TT. Commercial property management companies in my area have a very poor rating amongest tenents and particularly landlords.

Vorteile:

The rental process from A to Z. Step by step Teton advertising to a signed lease with the best tenant possible. Also, it’s huge for me to have the ability to talk to a specialist on the phone. Also, the Webinars and other resources available anytime. Best customer service I have experienced in years of having my business!

Nachteile:

Have had some problems navigating the website. I will say I’m not the most computer/tech savvy with today’s computers! I have gotten more adept with practice.

Karen
Owner in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Makes rental mgmt easy

5,0 vor 2 Monaten

Kommentare: TorboTenant has made dealing with renters very easy we recently had renters who were very late with their rentevery month and TT made communication and adding late fees very simple. When our renters skipped out without paying rent and no forwarding info, the judge allowed us to serve a small claims summons through TT's messaging system. I also love that our new renters can pay through TT and the deposits to our bank account are automatic and we get notifications on everything whic makes keeping on top of everything very simple.

Vorteile:

I love that I have everything I need on one platform, from lease writing to payment collection to service requests.

Nachteile:

I honestly can't say there is anything I don't like!

Shane
Owner in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

We didn't have the best experience

2,0 vor 3 Jahren

Kommentare: We wouldn't use them again. We have since asked numerous times for them to stop sending us soliciting emails and while we haven't received any as of yet the day this review is being written we have received them almost every day leading up to it. So just be aware of Turbo Tenants down sides and you determine if Turbo Tenant is worth the chance for you.

Vorteile:

We thought Turbo Tenant had ease of use going for them.

Nachteile:

So we liked the ease of use of Turbo Tenant but heaven forbid you ever have an issue. You likely won't correspond with the same person if you even get a correspondence. We received a notice that our account was suspended and they didn't specify why. We sent them numerous emails inquiring as to why. We did not receive a single response (they don't have a number to call...very odd) and we no longer have access to the database of people that were interested in our rentals. So now Turbo Tenant gets to keep and do god knows what with those client's information. So if you are going to try turbo tenant, I'd highly recommend you figure out how to export the leads to another source to ensure those people's information isn't being used or sold because Turbo Tenant does not have a method of exporting those leads which we felt was a bit odd as well. Other than those issues, Turbo Tenant wasn't all that bad but we've since found a much more user friendly company that allows for exporting applicants via CSV file. Best wishes.

Antwort von TurboTenant

vor 3 Jahren

Hi Shane, Thank you for taking the time to leave a review and for your feedback - we are sorry to hear about your experience with TurboTenant. We apologize if there was a lack of communication from our side of things - since we are mainly an online company the majority of our support is through chat and email services, however, you can schedule a call with our support manager if necessary. I do want to take this opportunity to clarify a few things - we do not sell any private information and currently do not allow a CSV export of renter leads for privacy reasons. Because we want to protect both our landlords and renters, we are very strict on our policies - if you are curious about why your account was suspended, please reach out to support@turbotenant.com. Again, thank you for your feedback and we are sorry that you did not have a good experience with us - we would be happy to connect to see if we can help you with your questions. Thank you, the TurboTenant Team

Alexandra
Manager in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

High Hopes, Terrible Customer Service and Practices

2,0 vor 7 Monaten

Kommentare: Initially, it was good experience--but they started charging more money without many additional features and poor customer service. They even started charging my tenants for ACH out of the blue (after years of doing ACH without fees). Do yourself a favor and keep looking for software that won't nickel and dime you for mediocre service.

Vorteile:

I truly wanted to like this software. It was very promising, but after 2 years and numerous issues--I am giving up and finding something new. Their prices raise drastically year after year. $30 and now $100/year without much benefit. They lock you in to their system and then raise their prices. AVOID this company.

Nachteile:

Cannot provide a credit on the tenant's account. Cannot integrate with outside leasing software. Takes 10+ days to get your money.

Paul
Owner in USA
Immobilien, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Everything they do, they do well.

5,0 vor 4 Jahren

Kommentare: Tenant portal and online payment.

Vorteile:

Tenant screening, lease creation, free tenant payment, tenant portal, maintenance request, pretty much everything was great. The way it brings in leads from third-party sites was impressive.

Nachteile:

Lacked accounting features That's the only con I can think of.

Antwort von TurboTenant

vor 4 Jahren

Hi Paul, Thanks for your review! We are glad you've enjoyed TurboTenant's screening features and marketing. Let us know if you need anything else! Best, TurboTenant Team

Tanner
Police officer in USA
Strafverfolgung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Hands-down the best software I’ve used

5,0 vor 2 Jahren

Kommentare: Overall one issue and everything else 100% positive. For a free software program that does it all, highly recommended.

Vorteile:

I am able to keep up with four different rental properties in one place. I’m able to create a lease for nine dollars, able to have my lease signed electronically and store it digitally. This software lets me know when the lease is about to expire and if I need to make any changes I do not have to pay again. Everything else about this is free! I’m able to keep documents, messages from tenants, previous tenants all in one place.

Nachteile:

Worst thing is: if the tenant pays through Turbo tenant, it takes 10 days to deposit into your account. I do not understand this when PayPal/Cash app, Venmo etc. the money is immediately available. However, I do not have to pay through TurboTax and you will be able to manually select that they paid and send a receipt by email.

Antwort von TurboTenant

vor 2 Jahren

Hi Tanner, Thank you so much for the review! We're happy to hear that TurboTenant has helped you manage four properties with ease! Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team

George
Rental in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Go to site for all my real estate needs

5,0 vor 3 Monaten

Vorteile:

It’s easy to use , I love the accounting features and how it generates leases with electronic signatures makes things easy !

Nachteile:

I don’t have anything negative to say about it

Jessica
Property Manager in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Turbo Tenant has replaced Craigslist for online advertising!

5,0 vor 4 Jahren

Kommentare: My experience has been exceptional. Love love love this software!

Vorteile:

I love Turbo Tenant. I receive sooo many leads (majority of my leads) from a single post. It's very easy to use and quality leads that often turn to leases. I would highly recommend - better & more sophisticated than Craigslist!

Nachteile:

This is by no means a big con but I would love if there was a drag and drop option for repositioning photos rather than have to click the arrow repeatedly to get the photo to the main section.

Howard
Property Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Good product for the cost, but you are not getting everything

5,0 vor 2 Jahren

Kommentare: The product and the company appear to me to be fine. Just be sure you know what you are not getting and be OK with that.

Vorteile:

Cost. Great product for Property Managers just getting started.

Nachteile:

This is not really a complaint. After all, you get what you pay for. The things that are missing that you may not need, or know you are going to wish you had are 1099 reports, customer portals for both tenants, and especially landlords. They, like almost all, provide some forms that are supposedly legally approved. But, there is no law firm associated with or printed on the forms. What are you supposed to do? Tell your client these addendums, etc are all within Florida law, just trust me. That is a great way to lose your client. But, here again, they did not promise anything more. Just saying you might find you should have done more research before buying........ Changing, later on, is a PIA.

Antwort von TurboTenant

vor 2 Jahren

Hi Howard, Thank you so much for the review! We're happy to hear that you've found TurboTenant to be helpful throughout your property management experience. If you ever have any questions about any of our features, please let us know and we'll be happy to provide an answer! Best, The TurboTenant Team

Derrick
Property Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User-friendly cost efficient rent collection

5,0 vor 3 Monaten

Vorteile:

Prompt Rent collection services, ready-made leases and other rental documentation with state regulations included.

Nachteile:

Not being able to export chat transcripts

April
Owner/Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Really easy to navigate through the system.

5,0 vor 6 Jahren

Kommentare: I was able to get the best tenants from Turbo Tenant. I like that it gives you all the information to be able to decide who "fits" best at a property I'm renting.

Vorteile:

It covers everything and even some things I would not have thought to ask. I like how it is formatted and easy to read.

Nachteile:

As a Landlord, waiting on applications and prospective leads to confirm who they are after they have applied before I get the report, this is new since I've used this app since 2016.

Dana
Property Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I'm a happy Turbo Tenant Property Manager!

5,0 vor 6 Jahren

Kommentare: Good tenants in my rental properties

Vorteile:

I love how easy Turbo Tenant makes getting a rental rented! It pushes the ad out to major real estate sites at the push of one button. And I especially love how easy it makes the application process. No more dealing with paper. They do the dirty work, you get the results you need. Win win! And it doesn't cost the landlord or property managers a dime.

Nachteile:

I really can't think of anything. The only thing I might add that I wish they had was a way for tenants to pay their rent through turbo tenant. That would allow the tenants to pay with credit cards, just like they pay for the application fees through turbo tenant. It would be so helpful. Oh yeah, and I really got used to the old interface. Didn't like the change at first, but now I'm getting used to it, so don't change it ever again!!

Linh
Entrepreneur in USA
Großhandel, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Turbo Tenant - UX

5,0 vor 5 Jahren

Kommentare: My problem: Having an electronic application that ties into a user friendly app that I can make decisions on based off the credit/background check.
Your software helps to connect landlords and tenants together allowing landlords to make the right decision on who will rent their home(s).

Vorteile:

The ease of use and your ability to link all content from renter's application into your dashboard making it extremely easy for landlords like myself navigate through the software.

Nachteile:

Nothing. I think it is well thought out and whoever created it is spot on.

Patricia
President in USA
Gewerbeimmobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Incomplete background information was provided as complete but failed to warn us of eviction history

3,0 letztes Jahr

Kommentare: Klugy

Vorteile:

It automatically advertises the rental on multiple sites so I only have to do Craigslist more manually

Nachteile:

I got a report on a potential tenant. That did not mention their previous eviction well as of tommorrow they’ll jave two evictions as they haven’t paid rent in 6 months and I’m out lots of rent now while they got six months free rent in my house

Denise
Owner in USA
Immobilien, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Product!

5,0 vor 4 Jahren

Kommentare: I rented one house in a matter of hours. As a small business, ease of use and a modern look are both very important to me. My residents and prospective residents found it easy to use and communicate with me.

Vorteile:

This software made renting my units so easy! The marketing gets done. I get email notifications. Return emails to prospects is automatic. Screening is automatic and easy to read. Renters insurance is only a click away. Prospective renters can communicate with me via the software. They make it easy, simple and painless to list your property.

Nachteile:

There is no data base to access quickly You may need to purchase forms from an additional vendor.

Phillip
landlord in USA
, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My best tenants have come from Turbotenant!

5,0 vor 6 Jahren

Kommentare: Saved my old listings. My best applicants came from TT.

Vorteile:

Has sufficient features and easy to use, plus keeps my older publications for ease in updating as necessary.

Nachteile:

I sometimes forget the site and need a reminder. Suggest a site reminder. There may be a reminder method that I am not aware.

Antwort von TurboTenant

vor 6 Jahren

Thanks for the great review Phillip! We're happy TurboTenant has helped you so much. Let us know if there's anything else we can ever help you with!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Made finding tenants a breeze!

5,0 vor 5 Jahren

Kommentare: A+++ - I have recommended to others who are landlords and most thoughtbit sounded great.

Vorteile:

It was easy to use and very intuitive. I loved that I didn’t have to handle payments for background and credit checks making it all very easy.

Nachteile:

I honestly have no complaints. I have one property and was new to becoming a landlord and it out all of my administrative concerns to rest!