Plooto Erfahrungen

Entreflow Consulting Group's use of Plooto

Kommentare: Plooto has certainly helped us from a workflow perspective, it's pulling your payables from your Quickbooks or Xero account into Plooto so you can see all the payables that you need to deal with and when they're due. And there's a whole bunch of approval processes you can put in place for internal controls perspective so make things a lot more bulletproof than just manually writing checks and doing e-transfers.

Vorteile:

So you can currently do pre-authorized debit, pre-authorized credit receivables in U.S. dollars and Canadian dollars which is super kick-ass. It's also made some of our clients lives a lot easier if they've got clients in different countries, and it gives their clients flexibility to pay in debit or credit. Also, as far as the amount of time it takes for that cash to clear your bank account; it's faster than Stripe, and on top of that the integration with Quickbooks makes it a lot easier to manage the fees, unlike Stripe.

Nachteile:

We'd love to see more international payments to more countries just for some of our clients that have people they're paying in lots of different places around the world. As well, with the international payments, if a client has a lot of companies that they're paying in the U.S. for instance if you get really costly really quickly. So I'd like to see some bulk discounts for high volume payments to the U.S.

Our EFT provider of choice

Kommentare: Our objective was to automate payables, and Plooto has been great for that purpose.

Vorteile:

We're a Quickbooks shop, and we *love* the integration. Virtually all of our clients are using Plooto for payables, and some for receivables. In terms of pricing, the package is advantageous for most of our clients. Some of the tiny ones would spend less on regular bank fees -- but the convenience still makes Plooto a good option. The interface is clean and user-friendly. Our clients love the signing authority "tiers." We're working with nonprofits, so there's always a board of directors to consider -- and therefore multiple signers. It's not uncommon for orgs to specify who needs to approve organizations over certain limits, and Plooto gets us there with no fuss.

Nachteile:

We still have issues with some vendors not being serviced by Plooto, e.g. credit card companies. The ability to send payments internationally through Plooto is great, but we sometimes experience issues with foreign banks. On the signing authority front, it's possible to do an "end run" around banking agreements by authorizing people on Plooto that aren't authorized on the bank account. We need to do our due diligence on that, to ensure payments are authorized only by signing authorities.

Contact integration between Xero and Plooto is currently ineffective

Kommentare: Plooto's support has provided an unsatisfactory response, dismissing the issue as not within their purview. This unaddressed concern prompted me to seek an alternative accounts payable software solution.

Vorteile:

The interfaces are clean and the functionality with the software is very solid.

Nachteile:

The contact integration between Xero and Plooto is currently ineffective, with each party attributing the issue to the other. When contacts are synchronized from Xero to Plooto, they are automatically generated as customers in Plooto, and there is no option to switch them to suppliers. The only recourse is to delete the customer contact and manually recreate it as a supplier. This persistent problem, reported to Plooto, introduces additional delays, requires extra confirmation of hand-offs, and disrupts the workflow with added confusion.

I'd recommend it

Vorteile:

It's easy to use and the recurring billing is the best part. The option to collect payments through bank transfers or credit cards is a nice bonus.

Nachteile:

The amount of time it takes to clear payments. I wish Plooto was a clearing house and cut down on the processing time. 5 business days processing time can be very detrimental to cash flow.

Plooto is an easy-to-use, handy program that simplifies the process

Kommentare: Accounts payable include a variety of options that make it simple to designate an approval tier and transfer payments. Checks that have been deposited in the previous few months have not shown in the system, however the support staff is working to correct this. Other than this, Plooto has a number of features that make processing AP more efficient.

Vorteile:

Sending payments in practically any quantity to suppliers with Plooto is one of its finest features. Approval control, user-friendliness, and affordability are all things we like. It integrates with QBO and makes it simple to reconcile and set up payments automatically. Recurring payments and deposits may be set up quickly and effortlessly.

Nachteile:

The inclusion of cheque numbers in a report would be quite helpful in keeping track of payments. As an alternative, it would be good if the user could pick from a list of pre-existing merchants.

Integral Software for Accounting

Kommentare: My experience has been very good! Been very happy with product in the past few years that I have been using it for my clients.

Vorteile:

I like the integration with QBO and that it makes it easy for me to process payments with the appropriate checks and balances of approvals. The software also helps in confirming whether the bank information being provided is valid or not. So easy to use!!!

Nachteile:

The only Con that I could think of is that it becomes a bit expensive for those that have very little transactions monthly where the fixed monthly fee does not get fully utilized.

Time Saver

Vorteile:

Plooto has reduced our payment processing time down from 4-5 hours twice a month to paying our key vendors on a weekly basis in 45 minutes. We went from cutting over 50 cheques to completely electronic payment methods, with the option to still send cheques to vendors that prefer it. It is very easy to use and syncs perfectly with QuickBooks Online. They give excellent transparency on timelines of your payment statuses so you can keep vendors informed of when they can expect payment. Customer service is right at your finger tips and gives almost immediate help through their chat feature.

Nachteile:

Some vendors can be skeptical to enter banking details into a third party payment processor.

It's Okay

Kommentare: I am striving to keep my payment processing costs as low as possible. As such, I've stuck with Plooto and have tried to have as many clients as possible do ACH processing. However, more and more clients are requesting to use credit cards, and many are okay with paying a surcharge for processing fees. Plooto does not accept credit card payments, and I would prefer to have a one stop shop for payment processing. I was happier when it was a flat $1 fee per ACH, I'm now paying much more per transaction due to the flat $25 per month fee and the small amount of clients I have who are still willing to do ACH payments.

Vorteile:

If you're looking for automatic draws, it works well. Syncs with both QBO and Xero.

Nachteile:

If your client doesn't have all of the funds in their account, you won't be notified. Plooto will draw what it can and you'll have to log in to look to see who failed to pay in full. Pricing is okay. You're essentially charged $2.50 for ACH. If you're using QBO, you may as well just use their ACH payment processing as it's cheaper. If you're using Plooto to pay a client (a refund, for example) it isn't automatic. You have to set them up again, and they'll have to guess a password to accept the funds you're transferring to them. It's bizarre that you can take money from them, but can't send it to them.

It's easy and quick to use, but it's missing a key integration that would make it perfect.

Kommentare: Overall a good experience, but it's missing a key integration that would make it perfect. I can't wait for them to bring back credit card payments and I hope they expand the integration capabilities.

Vorteile:

Plooto integrates with QBO and make syncing receivables and payables easy. It reconciles the payments which saves a lot of time. The customers and suppliers receive an email that tells them about upcoming payments and a link that takes them to this information plus shows them the past transactions.

Nachteile:

I've been using Plooto with one client for about a year now and would like to move other clients to this system. Unfortunately, Plooto doesn't work with QBO's projects and sub-customer system. Each time I’ve tested collecting these receivables, Plooto says the customer doesn't exist and wants to create a new client even though the client does exist, it's picking up the project or sub-customer name at the end of the client’s name. If Plooto’s system can recognize the customers name before the ":" to allow collection of accounts with multiple project or sub-accounts I would be able to move more clients over to this system.

User friendly but wished that Accounts receivable had more options

Kommentare: The problem that arises is that we as a small organization end up paying for two software because some of our vendors pay by credit card so we are spending more money on Plooto.

Vorteile:

Multiple options for accounts payable which makes it easy set approval tier and to transfer funds

Nachteile:

I highly recommend that Plooto starts accepting payments via credit card or email AR. While this is an option for AP it should be implemented for AR too. Secondly as a 4 member organization we wished there was a non-profit pricing range.

Provide feedback regarding my experience with Plooto as an administrator

Kommentare: As a user who greatly values the convenience and simplicity that Plooto offers, I wanted to provide this feedback so that you may consider optimizing the system's efficiency in transmitting payments. This, I believe, will not only improve the satisfaction levels of account holders like myself but also help solidify Plooto's reputation as a reliable and efficient platform for rental payment management.

Vorteile:

I want to express my appreciation for the user-friendly interface of the platform. Both as a lessee and as a landlord, we find the system easy to navigate, and it greatly simplified the process of managing rental payments. The straightforward design and clear instructions made it simple for me to set up and use the platform effectively.

Nachteile:

However, I would like to bring to your attention a small concern regarding the speed of remitting payments to the account holder. While Plooto has proven to be efficient in terms of the overall process, I have noticed that there is room for improvement in this particular aspect. On a few occasions, there has been a slight delay in receiving payments in our account. While this delay has not caused any significant inconvenience, I believe that enhancing the speed of payment remittance would further enhance the overall user experience.Hope you can also provide a shareable tutorial as well that can easily be accessed by contacts on how they can set up their personal profiles/accounts, similar to what you provide to enterprises like ours.

Great overall payment processing tool

Vorteile:

Plooto is very easy and intuitive to use. The integration with Xero and reoccurring PAD setups are great time saving features. In my experience the customer support is top class. My concerns are addressed the same day. The value provided by Plooto is unmatched in my experience.

Nachteile:

Notifications! I do understand and appreciate the dedication Plooto has to security but being an accounting firm which means dealing with many companies the notifications can fill up the inbox pretty quickly. Unfortunately, there isn't a way to remove these for security reasons. My suggestion to Plooto is perhaps enforce user notifications for 2 accounts and allow deactivate the notifications for other users. This would save tremendous amount of time for accounting/finance firms that deal with multiples client accounts.

Turnkey, easy to use accounts payable solution

Kommentare: It's been a tent pole product for us as part of our finance activities. Highly recommend to any organization with daily payment needs.

Vorteile:

Plooto makes it very easy to pay suppliers and vendors. If you can get your bills from Xero or your accounting software, its just a couple of clicks away to create payments. The additional approval workflow features are great for scaling up and delegating Accounts Payable and setting limits on payment types. Plooto Instant is also a very handy solution for last minute payment needs, we always keep funds there for our staff.

Nachteile:

A better/more open API so we could programmatically create new payment contacts or set Email Transfer passwords, but honestly that's nit-picking. The functionality provided is more than enough for 99% of businesses.

My reliable assistant

Kommentare: I have found the software to be reliable and easy to use. But more importantly, I have found the support team to be responsive and genuinely interested in solving problems.

Vorteile:

Plooto is my AR/AP support system. It does the work as expected, when expected and in my business, reliability is a top quality. I couldn't imagine running my business without Plooto on my team.

Nachteile:

I have requested the platform be modified to be more accessible so that my sight impaired customers can benefit from the value Plooto can offer.

Great Value and Dependable

Kommentare: Like I said...I am saving over $100 per month in processing fees since I switched to Plooto and once I got past the "set up" stage. I really love Plooto and am wishing I had set it up years ago, but I think they should let us that have "official" PAD agreements ...set up the reoccurring payments like QB Payments did =( Making that reoccurring payment set up...a lot more simpler would make Plooto just about perfect =)

Vorteile:

I LOVE the lower processing fees!!! I'm saving over a $100 a month by using Plooto. Once it is set up, the reoccurring payments is awesome. Their customer service was good too. Overall Plooto is an awesome addition to my business and one that I wish I had implemented YEARS ago! Great value for the monthly fee and so far...it has been very dependable in collecting my accounts receivable.

Nachteile:

It was a lot harder to set up than I thought it would be =( My clients had to jump thru a lot of hoops to get the reoccurring payments set up and some were not happy about it =( I had PAD agreements for all of my clients, but Plooto does not accept those. So I have several clients that I cannot process their payments in Plooto even tho I have a PAD agreement with them and they have already given me their payment information ...but they haven't repeated the same process in Plooto ...so my PAD agreements are worthless now=(

Great system for AP/AR

Kommentare: Great system will continue to use it

Vorteile:

Its super easy to send/request money. Funds transfer pretty quickly.

Nachteile:

If there is a technical glitch, it isn't easy to fix

Best range of options from existing software providers

Kommentare: Currently we are having issues with cheques not showing as being deposited for the last few months however the support team is trying to resolve this issue. Other than this, Plooto offers a lot of functionality that does improve the ease of processing AP.

Vorteile:

It connects to QBO and allows easy reconciliations as well as automatic set up of payments which is very helpful. Allows set up of recurring payments and recurring deposits easily

Nachteile:

A report that includes cheque numbers would be very helpful for tracking payments. It would also be helpful if, when vendor names are not exact matches, it allowed the user to select from existing vendors set up.

ease of use

Kommentare: Not having to write cheques and mail them out Inputing the invoices only once in our Accounting Software and then Plooto does the work Very time and cost effective and being in the Cloud, can work from anywhere!

Vorteile:

the ease of syncing invoices from Xero to plooto Like that Plooto now issue cheque to our vendors that does not want to provide their banking info

Nachteile:

Nothing comes to mind at this time based on our requirments

sam

Kommentare: otherwise i like it

Vorteile:

it is a handy payable tool which integrates with qbs

Nachteile:

for the last few months, i've had to put up with the web connector not being able to auto run by itself, i have to manually run it, and constantly the app permission window comes up and makes me give permission. Also, it would be a plus if Plooto would handle any vendor credits or refunds

A great timesaver (no more running around town for director signatures)

Kommentare: As a small charity, when COVID-19 hit and social distancing measures were put in place, getting signatures on cheques from off-site directors was a problem. Then the office closed down and I no longer had access to the one director in the office. Another director had used Plooto with another organisation she was involved with and recommended it. We found it relatively easy to setup and get started with.
Because our income is all by donation we don't use the accounts receivable option.

Vorteile:

Being able to set authorization levels and have dual signatures required was essential for us. As a charity it is important to have oversight by more than one director. Writing then chasing down signatures when issuing 60+ grant cheques at once was time consuming. It's much faster (and easier) to simply setup the payments as approvals come in then let the directors authorize at a time convenient to them.

Nachteile:

We linked it to our accounting software and it would be nice if a transaction number was input into the accounting software in case we need to track between the two systems.

Good value until the pricing model was changed

Kommentare: We would have continued as a customer however the change in pricing model drove us to change

Vorteile:

It was easy to use for the payer and payee

Nachteile:

The company changed the pricing model without notice. It was no longer a good value

SP North America Feedback

Vorteile:

Its easy to use and by passes the limitations via the big 5 banks.

Nachteile:

It would be great if we could implement this software via e-commerce with plugins. Finally, the credit card feature with an actual refund option.

Plooto Review

Vorteile:

Easy to use and train new staff, reasonably priced.

Nachteile:

Unable to search by vendor to set up payments Unable to sort by vendor, then by invoice number or due date Unable to set preferences such as view 100 per page USD import of paid bills does not populate currency rate, imports at 1.00

Brookside

Vorteile:

Saves time for not sending cheques in mail

Nachteile:

Payroll option might be handy.

Efficient process but too long for trans to complete. Plooto 5 bus. days...competitior 24-48 hrs

Kommentare: We use it for 2 of the 5 companies in our group. A third was abandoned because the [SENSITIVE CONTENT HIDDEN] became frustrated with the setup process and subsequent delay in processing payments, especially for USD. A fourth ( a financial services division) is on hold because the insurance bond has excluded the use of Plooto.

Vorteile:

Yes. comparatively user friendly. Large fields and navigation.

Nachteile:

The payment confirmation has a code with the big green checkmark but no detail. Needs to have at least payee or amount to cross reference so that can be used in place of, say, a cheque stub. The follow-up alternative is to wait for the deposit confirmation days later or reprint the payment report detail month which doubles the effort.