--- description: Detaillierte Informationen über Updox zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Updox Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Software zur Fernüberwachung von Patienten](/directory/31935/remote-patient-monitoring/software) > [Updox](/software/147554/updox) # Updox Canonical: https://www.capterra.com.de/software/147554/updox Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/147554/updox?page=2) > HIPAA-konformer Textnachrichtenversand, Erinnerungen, Fax, Messaging und Video-Chat mit Patienten und anderen Anbietern über eine webbasierte Anwendung. > > Bewertung: **4.1/5** von 117 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Updox? Ambulante Anbieter, Ärzte, Therapeuten, LTPAC-Einrichtungen, Gemeindeapotheken, unabhängige Apotheken, Krankenhaussysteme ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 117 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Updox - **Region**: Dublin, USA - **Gegründet**: 2009 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Amerikanisch-Samoa, Cookinseln, Fidschi, Französisch-Polynesien, Guam, Kiribati, Marshallinseln, Mikronesien, Nauru, Neukaledonien, Norfolkinsel, Nördliche Marianen, Palau, Papua-Neuguinea, Salomonen, Samoa, Tonga, Tuvalu, Vanuatu, Vereinigte Staaten und 1 weitere ## Funktionen - Confirmations/Reminders - Elektronische Zahlungen - Erinnerungen - Fragebögen für Patienten - Für medizinische Zwecke - HIPAA konform - Mehrfach-Anbieter-Praxis - Mobiler Zugriff - Onlineformulare - Patienten-Aufnahme - Patienteninteraktion - Patientenkommunikation - Patientenportal - Remote Treatment Planning - Terminplanung - Terminverwaltung - Third-Party Integrations - Videokonferenzen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - Chat ## Category - [Software zur Fernüberwachung von Patienten](https://www.capterra.com.de/directory/31935/remote-patient-monitoring/software) ## Ähnliche Kategorien - [Software zur Fernüberwachung von Patienten](https://www.capterra.com.de/directory/31935/remote-patient-monitoring/software) - [Patientenmanagement Software](https://www.capterra.com.de/directory/30780/patient-management/software) - [Terminplaner für Arztpraxen](https://www.capterra.com.de/directory/30027/medical-scheduling/software) - [Software für Patientenplanung](https://www.capterra.com.de/directory/33315/patient-scheduling/software) - [Patientenbindung Software](https://www.capterra.com.de/directory/31085/patient-engagement/software) ## Alternativen 1. [RXNT](https://www.capterra.com.de/software/110018/rxnt) — 4.3/5 (496 reviews) 2. [NextGen Office](https://www.capterra.com.de/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews) 3. [Teladoc Health](https://www.capterra.com.de/software/190055/teladoc) — 2.5/5 (90 reviews) 4. [Mend](https://www.capterra.com.de/software/165634/mend-app) — 4.6/5 (920 reviews) 5. [ModMed](https://www.capterra.com.de/software/124590/ema) — 4.4/5 (364 reviews) ## Nutzerbewertungen ### "A great solution to outdated fax machines" — 4.0/5 > **Alexis** | *10. Dezember 2019* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Updox is great to use for any office with multiple locations or any office wanting to be more environmentally friendly. I love that Updox lets me convert documents straight from my computer to a fax and makes it a breeze to send these to other businesses or even clients. It's a great solution to so many simple office problems. > > **Nachteile**: There is a learning curve in using Updox that requires time to know how to use it properly. Once this is overcome though, it's simple to continue use and makes faxing efficient. > > Overall, Updox is a great tool for any office. It allows you to kick old fax machines to the curb and simplify the faxing process overall. It's simple and efficient and has many features that allow you to customize faxes to your specific needs. ----- ### "Great software option for telemed, secure and easy to use\!" — 5.0/5 > **Sheila** | *12. Mai 2020* | Medizinische Praxis | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The software is easy to use from both the provider and patient side. There is no app to download, and I find my older patients really appreciate that. Video quality is good. It is secure, which is important in a medical practice. > > **Nachteile**: I would like to see better functionality with charting and using video chat simultaneously. Right now I have to either write notes and transcribe later, or use two computer screens. It would be nice if I could make the chat small and put it in the corner so I could see both at the same time. > > Updox Video Chat has made a real difference in my ability to care for my patients. The quick roll out to address the need for telehealth in the midst of the pandemic helped me to continue to serve my patients when they needed it most. ----- ### "Not worth the money" — 3.0/5 > **Rachana** | *26. Juni 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: I like the Forms features of this product but you can get similar value other places for much cheaper price > > **Nachteile**: Customer service is not so good. I tried to cancel the subscription and they wouldn't cancel it unless notified more than 60 days > > Not a good experience and don't recommend to anyone ----- ### "Great Product, easy to use" — 5.0/5 > **Teresa** | *26. Mai 2020* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like the ease of using Updox. I can tag people with faxes for their department, I can edit documents before sending. We were using the old school fax system and having trouble getting faxes or partial faxes . With Updox, we haven't missed anything. And the option to keep the faxes in archive is awesome. Very happy with our purchase. > > **Nachteile**: The only thing I would change is showing the user name who sent the fax in case it doesn't go thru. > > Had just a few problems with the initial startup with my computer illiterate co-workers, lol. ----- ### "Excellent product... expensive though" — 5.0/5 > **Daniel** | *15. März 2021* | Medizinische Praxis | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: Ease of integration with the EMR. This software worked seamlessly with Practice Fusion EHR. > > **Nachteile**: The price, they are much more expensive than their competitors. And the fact that just about every communication from them was an attempt to upsell me to purchase another product from their service line. > > They offer a great product that streamlines receiving and sending faxes. I didn't use any of their other offered services. Overall, it's a good product, but ultimately I decided to go with a cheaper alternative. ----- Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/147554/updox?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/147554/updox) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Strukturierte Daten