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Über EmailOctopus

E-Mail-Marketing für weniger, via Amazon SES

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Vorteile:

Integration was easy, the software is easy to use overall. Easy to manage your contact lists for ab testing.

Nachteile:

Lack of functionalities as for automation and possibility of team work.

Bewertungen zu EmailOctopus

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,3/10

EmailOctopus hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 503 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (503)

Jim
Jim
Managing Partner in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

First time email blaster, and Octopus made it easy!

5,0 vor 5 Monaten

Kommentare: so far, so good, I wish that I had time to make better use of my subscription!

Vorteile:

ease of use and pricing. Once I got the hang of it, publishing was easy. and you can't beat the pricing. I do like the email address clean up ability!

Nachteile:

the formatting takes a little getting used to.

Antwort von EmailOctopus

vor 4 Monaten

Hi Jim, thanks for reviewing EmailOctopus! Simplicity has always been paramount for us, so it's fantastic to hear that sending your first email has been so smooth. I also appreciate your feedback about formatting – we're actually releasing a brand-new version of our editor in the next few weeks. Hopefully, it'll make your experience even more enjoyable ;)

Dawn
Owner - Agent in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very pleased with EmailOctopus!

5,0 vor 2 Monaten

Kommentare: I have used EmailOctopus for a few years now. I send emails a few times per year to my client base, and a separate email to my referral sources. It's very easy to design an attractive looking email, and then to track who opens it and what they click on.

Vorteile:

For my level of usage this service is free and has all the sophistication I need.

Nachteile:

There is nothing I dislike, other than when I mention it to others they haven't heard of it!

Antwort von EmailOctopus

vor 2 Monaten

Hi Dawn, Thank you for your excellent review! We're thrilled to hear our design and reporting tools match your needs ;) We're here if you need anything along the way!

Billie
Marketing coordinator in Australien
Marketing & Werbung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Affordable email platform

3,0 vor 8 Monaten

Kommentare: It’s affordable and a great start however for the price however it is a bit laggy

Vorteile:

It’s and affordable email platform great for beginners

Nachteile:

It is laggy and buggy could be improved for performance

Joy
Communications and Development Officer in UK
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great for small charities

5,0 vor 3 Monaten

Kommentare: Easy to use and great for small organisations - much cheaper and simpler than competitors!

Vorteile:

It's an affordable option for small charities with smaller mailing lists and limited budget

Nachteile:

The functionality in the email builder can be temperamental

Antwort von EmailOctopus

vor 2 Monaten

Hi Joy, We're happy to hear EmailOctopus turned out to be a match for your organisation! Regarding our editor – we're about to launch a brand new version of it – feel free to reach out to our support team if you'd like to test its Beta version. Thanks for recommending us ;)

Janine
Web Publisher in Irland
Onlinemedien, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Top quality & easy to use

5,0 vor 3 Monaten

Vorteile:

It's a very solid product - good deliverability, excellent onboarding and support and a very generous free tier. I find it very reliable and trust that my emails are reaching inboxes. I much prefer it to Mailchimp.

Nachteile:

The editor is a bit tedious. I need to change text & links from the template default every time. Also it does not automatically integrate with as much third party stuff. Zapier can make most integrations happen but I haven't got into it.

Antwort von EmailOctopus

vor 2 Monaten

Hi Janine, Thank you for reviewing EmailOctopus. I'm happy to confirm that our new editor is ready for testing – feel free to reach out to us and we'll enable this option for you within the next few days. Hopefully, it'll solve your editor issues and make your experience even smoother. Thanks again for recommending us!

Robin
Newsletter Editor in USA
Onlinemedien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

User friendly interface

5,0 vor 2 Monaten

Kommentare: It was a very easy transition from MailChimp to EmailOctopus. The price is affordable & the program is user friendly.

Vorteile:

user friendly and easy transition from prior email server

Nachteile:

it could be a bit easier to add image & text boxes to existing template while creating newsletter

Antwort von EmailOctopus

vor 2 Monaten

Hi Robin, Thank you for reviewing EmailOctopus. We're happy to hear the transition to our platform was smooth and that you're pleased with our simplicity and price point. Is there anything specific you're able to share regarding adding images and text boxes to templates? Are you seeing a bug or is the interface hard to use? Perhaps we can help! In any case, thanks again for recommending us!

Mark
Mental Performance Consultant in USA
Sport, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I'm a fan of emailoctopus

4,0 vor 4 Monaten

Vorteile:

It has been easy to use and more user-friendly than MailChimp.

Nachteile:

I would like to have more design options for the newsletter. In particular, I'd like to see more fonts available and be able to embed, rather than link, videos.

Antwort von EmailOctopus

vor 4 Monaten

Hi Mark, thanks for leaving us a review. Happy to hear you find EmailOctopus easy to use – this was definitely one of our main goals! Regarding your feedback on design options – we're actually revamping our editor as we speak, and you'll see some more options very shortly. That said, when it comes to the features you mentioned, our limitations are not arbitrary – they are dictated by the constraints of how emails are rendered in mailboxes. For instance, most web fonts only work in fewer than 50% of mailboxes, so even if we were to add them, they wouldn't render in the email you send to your subscribers. Similarly, with video content – most email clients don't support rendering videos directly in the mailbox, and they would open them in a new tab anyway. So to avoid display and deliverability issues, we follow best industry practices. However, we keep our eyes peeled for any updates, and if more email clients start supporting those options, we'll definitely look into adding them, too ;)

Sharon
Managing Partner in USA
E-Learning, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy, Efficient and Most Importantly - it works!

5,0 vor 4 Monaten

Kommentare: I think this is one of the best-kept secrets in email marketing.

Vorteile:

Easy to work with, easy to add an opt-in form

Nachteile:

It has been very easy for me here. Could be because I have worked through kinks in other similar programs.

Antwort von EmailOctopus

vor 4 Monaten

Hi Sharon, thank you for reviewing EmailOctopus! Glad to hear you're happy with our simplicity and features. We'd love to help more users like you, so please don't keep it a secret ;)

Richie
Director in Panama
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Stop looking for an Email Marketing solution, this is it!!

5,0 vor 3 Monaten

Kommentare: I'm really happy with my account in Octopus, way better than my last email marketing platform. So simple to use and friendly.

Vorteile:

Easy and super friendly platform, they send regular emails with tips on how to improve your messages, I found this very helpful. I recommend Octopus with eyes closed.

Nachteile:

Maybe help bubbles with the best way to editing messages. And a easy way to bulk erase emails, sometimes bot attacks and stored useless emails.

Antwort von EmailOctopus

vor 2 Monaten

Thanks for such a lovely review, Richie! It's wonderful to hear you find our emails with tips useful ;) We also appreciate your notes on things to work on – we continuously strive to improve our users' experience, so your input is super valuable. I noticed you mentioned you'd like some help editing emails – perhaps you'll be interested in signing up for our webinar on email design? You'll be able to opt in directly within your Dashboard, or, alternatively you can also reach out to us directly and we'll add your email address to the list. Thanks again for recommending us!

Rachel
Director in UK
Verlagswesen, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simplicity Meets Affordability in Email Marketing

5,0 vor 4 Monaten

Kommentare: Simple, easy to customise and send your email campaigns. Doesn't slow your website with a WordPress plugin. Probably the best-priced email platform you'll find online.

Vorteile:

I like the simplicity of the platform. Easy to navigate and not complicated. It has a great pricing structure, the best I've found so far.

Nachteile:

You have to enter your email each time you want to send a campaign. Free for up to 2500 subscribers which was great but now a competitor has 10000.

Antwort von EmailOctopus

vor 3 Monaten

Hi Rachel, Thanks so much for reviewing us! I'm happy to hear that you like our simplicity and pricing. We aim to deliver an easy-to-use product at a competitive price, and it's encouraging to hear that it resonates with you.

Devin
Owner in USA
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent solution for managing email campaigns!

5,0 vor 5 Monaten

Vorteile:

The free option to start out with EmailOctopus is a very good choice to start out with. It enables you to see the functionality and send a good amount of emails before committing to a paid plan (if you need one). We have used a couple different options for email marketing, and EmailOctopus was the best all-around that we tried.

Nachteile:

EmailOctupus seems to have fewer email templates than some of the other providers, however - the ones they have fit our needs perfectly.

Antwort von EmailOctopus

vor 4 Monaten

Hi Devin – thank you so much for taking the time to review us! It's wonderful to hear that EmailOctopus stands out among the competitors you tested ;) I do have some good news, too: we're planning to add many more templates to our library in the next few months, so you'll definitely get more options! Thanks again for recommending EmailOctopus.

Ruth
Author in UK
Schreiben & Editieren, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy, professional service with great support.

5,0 vor 7 Monaten

Kommentare: Easy to use with great support pages to help me switch over initially and then to continue to make my email campaigns the best I can make them.
I'd recommend EmailOctopus to anyone who's unfamiliar with setting up email subscriptions. But it's great to anyone really, no matter the level of experience.

Vorteile:

The ease of making up an email to send out to my subscribers. EmailOctopus isn't the first service I've used over the years, but it's by far the easiest one to navagate.

Nachteile:

It can get pricey when you need to upgrade. But that's pretty much true across the board these days. And you do get what you pay for.

Zoie
Creator in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I feel like I'm part of the family!

5,0 letztes Jahr

Kommentare: EmailOctopus provides a great product at a fantastic price. I feel confident that they have my back at every step, as I grow my list!

Vorteile:

I have to admit that it was the Free Plan that first got my attention, but it's been the really great customer support that has totally sold me on EmailOctopus. Everyone is so friendly and prompt with their responses to even some of my "newbie" questions. I also really like how easy and intuitive everything is set up. IIt was so quick and easy to get started and I've made some beautiful web forms that I love.

Nachteile:

At this time, because my list is small, I don't have any Cons.

Jon
Director in UK
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Customer Service

5,0 vor 7 Monaten

Kommentare: Its been very positive using the emailoctopus service.

Vorteile:

The ease of setting up and getting my mails out straight away. I had one issue - and customer service were able to sort it out immediately.

Nachteile:

I haven't come across any yet - wait and see.

Pablo
Consultant in Brasilien
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

EmailOctupus does the job.

5,0 vor 5 Monaten

Kommentare: It works. It delivers and takes it easy on my time and company's budget.

Vorteile:

It is an elaborate platform and still it keeps low prices

Nachteile:

Platform colors could have an upgrade. They seem a bite pale.

Antwort von EmailOctopus

vor 4 Monaten

Hi Pablo, Thanks for reviewing EmailOctopus ;) Happy to hear our price point and feature set match your needs. As for our interface colours, I've got some good news: we're launching the new version of our editor, and a big chunk of the user interface will be updated to better match our brand. This will also help increase accessibility, so hopefully your experience becomes even more enjoyable.

Rebeca
Owner in USA
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Customer Service When You Need It!

5,0 vor 11 Monaten

Kommentare: EXCELLENT! Their customer service is amazing!

Vorteile:

I didn't just received customer service from one person, but several were willing to help and really quickly too. I was very impressed after a 24 hr. fiasco at Mail Chimp and getting frustrated with Wix emails policies.

Nachteile:

I do not like that I cannot paste a text edit document and have it see my paragraphs. Makes posting it time consuming.

Dylan
Dylan
marketing in USA
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Email campaigns

5,0 vor 2 Monaten

Kommentare: The creation of email marketing campaigns is sent to customers in a timely manner, being viewed with great interest and with great response results

Vorteile:

Since I started using EmailOctopus, my email list has grown significantly, which has been very valuable for getting more subscribers and creating marketing campaigns for more users. These campaigns through EmailOctopus have been the most effective and have had an amazing impact on customers

Nachteile:

The entire process has been the best, there are no flaws whatsoever, it has been useful and helpful to me

Antwort von EmailOctopus

vor 2 Monaten

Hi Dylan, Thank you for the excellent review – we're thrilled to have helped you grow your business! We're here if you need any help along the way ;)

Onur
Onur
Co-Founder in Türkei
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

EmailOctopus Review

5,0 vor 4 Monaten

Kommentare: My overall experience with EmailOctopus is excellent.

Vorteile:

EmailOctopus really helped us managing our email clients and day-to-day communication.

Nachteile:

Customer support processes can be improved on EmailOctopus.

Antwort von EmailOctopus

vor 4 Monaten

Hi Onur, Thank you for reviewing EmailOctopus – happy to hear you've had an excellent experience! You mentioned that you'd like us to improve our customer support processes – would you be able to give us some more details on what didn't quite work for you? Feel free to drop us an email or start a chat directly from your account – I'd love to hear from you! Thanks! Magdalena, Customer Success Manager

Rory
Rory
Director in UK
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good via console and API

4,0 vor 6 Monaten

Kommentare: They have been good to work with and their product is of very good quality. The end result of the emails produced is clearly the most important and these are very good. There has been one price increase during the few months that I have been with them.

Vorteile:

We use the Connect features to use our own sending infrastructure, whilst Email Octopus handles list management for us. The API is just about enough for what we need from it but has been very quick to integrate with our applications. The email design features are good, and the end result of mails to customers is great.

Nachteile:

Unlike some of the larger providers, there is no first party API SDKs available for PHP/Laravel. However, there is enough community engagement to make 3rd party ones which work well, and looking at the underlying API it would be straightforward to make your own.

Gail
Executive Director in USA
E-Learning, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great for a small nonprofit!

5,0 vor 6 Monaten

Kommentare: A very positive experience that allowed us to get up and moving quickly and easily.

Vorteile:

It seemed quick and easy to set up and get going fast, which is what we needed. Price point was right and we have continued to grow our email list ever since we started.

Nachteile:

Nothing that comes up as being a serios negative!

David
Account Manager in UK
Computer-Hardware, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

simple to use

4,0 vor 2 Monaten

Kommentare: a simple straightforward way of reaching your (potential) customers

Vorteile:

easily customisable - from fonts, colours, sizes images...all very straight forward

Nachteile:

over easily customisable, can get stuck in trap of searching for the perfect mail...

Antwort von EmailOctopus

vor 2 Monaten

Thank you for reviewing us, David. We're glad to hear you find EmailOctopus easy to use – it's one of our main goals! The perfect email may mean something else for everyone, but we realise it may be hard to decide what works best for you. If you need a hand or advice, feel free to reach out to our Customer Success team – we'd be happy to help ;)

Joshua
Head of Marketing in USA
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Email Software for Small business owners and Marketers

5,0 vor 3 Monaten

Kommentare: I Love it, 10/10! I would recommend it to anyone looking to level up their email marketing game.

Vorteile:

I love that it is super easy to use, I can create professional-looking emails with little to no training, and I can create automations to send emails without me manually having to do so.

Nachteile:

Nothing comes to mind, there are a couple of things that are quirky, but just takes a little getting used to, but nothing stands out.

Antwort von EmailOctopus

vor 2 Monaten

Hi Joshua, Thank you for the excellent review! It's always a pleasure to see people achieve their email marketing goals with EmailOctopus. We're happy to be a part of your journey! Thanks again for recommending us ;)

Jenny
CV Writer in UK
Personalwesen, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Intuitive system and great value

5,0 vor 3 Monaten

Kommentare: It is a great system and very easy to use.

Vorteile:

It is really easy to use and does exactly what I need it to do! The technical support team are also really helpful.

Nachteile:

I’ve had an issue with my templates disappearing but the tech team helped me really quickly and kept my informed.

Antwort von EmailOctopus

vor 2 Monaten

Thanks for reviewing us, Jenny! We're happy to hear our support team made a great impression, and that you find EmailOctopus easy to use ;) We're here if you need anything along the way!

Ruben
Head of Digital Marketing in UK
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Small but perfectly formed

4,0 letztes Jahr

Kommentare: A great platform for email marketing and it seems like it will only get better.

Vorteile:

EmailOctopus is a simple platform which does email very well. The practical ease of use is unmatched by competitors in my experience - especially at the price.

Nachteile:

In some areas it would be nice to have a few more features such as around media library management and historical reporting of email performance by date range or tags. Also reporting on subscriber engagement in more detail with flexible reporting would be nice along with a few additional capabilities around link tracking. These are all optional though, and what EmailOctopus does it does very well.

Casey
Office Manager in USA
Medienproduktion, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Positive Experience

4,0 vor 2 Monaten

Kommentare: Overall my experience has been mostly positive. It's a great cost-effective option as well.

Vorteile:

I see a high delivery rate with the emails which is comforting and crucial for me. Email Octopus seems to prioritize getting in inboxes verses spam folders.

Nachteile:

Limited selection of email templates, but I would appreciate deeper analytics.

Antwort von EmailOctopus

vor 2 Monaten

Thanks for reviewing us, Casey! We're glad you're satisfied with our deliverability rates and happy to contribute to your success. I've also got some good news: we're launching some new templates in the next few weeks, so hopefully, you'll find something you like to refresh your designs. When it comes to deeper analytics, do you have anything specific in mind? Please let us know!