Textmagic Erfahrungen

Gut zum Planen von Mitteilungen.

Vorteile:

Mir gefällt, dass die Benutzeroberfläche genau gleich ist, unabhängig davon, ob der Dienst in einem Browser oder in der App verwendet wird. Ich mag auch die Möglichkeiten, Kontakte zu speichern und "Vorlagen" zu erstellen, die Felder aus dem Kontaktdatensatz wiederverwenden, und die zukünftige Planung von Nachrichten, die zu einem späteren Zeitpunkt und zu einem späteren Zeitpunkt gesendet werden sollen.

Nachteile:

Alle Dienste waren einfach einzurichten und problemlos.

TextMagic is there when others aren't

Kommentare: It was August 28th, 2017. Hurricane Harvey had landed in Houston and was causing a record amount of flooding. People were dying, and thousands were still trapped in their homes. I made a simple website for my buddy's church, so his friends could keep track of all of the parishoners that needed rescue. The website quickly went viral however, and soon the entire city was using it as a way to track the rescue cases. Rains continued to pound Houston, and what started as a simple website that I made in 6 hours now was literally the only thing standing in the way of death for thousands of people still trapped by the rising floodwaters. We had a problem, though. Some of the people were getting rescued but not being marked "SAFE" on the site. This resulted in wasted resources, as rescuers would would go to a house and find nobody there, the homeowner having already been rescued hours earlier. We had to come up with a solution to this problem. Luckily, we had all of their phone numbers, so we decided to text them all. It was 2 AM in Texas, and I needed to have it done overnight because we were expecting more waves of signups in the morning. I tried Twilio but nobody answered the phone or replied to my urgent messages. Luckily, TextMagic picked up the phone and I got a working account in minutes. We sent out thousands of SMS overnight. TextMagic was there when others weren't. We ended up saving 25,000 people that week, a number which would have been smaller if not for TextMagic.

Vorteile:

The customer service is excellent. I don't recall the woman's name, but it was the best customer service I have ever received for any product, in a literal life or death situation.

Nachteile:

I couldn't tell at first glance, by looking at the website, if it was ready for enterprise solutions or not

Nice mass texting program

Kommentare: It’s easy to set up and use for the most part. There are a few small challenges along the way Like validating your text for sending “mass texts“. Those didn’t take long to do but did take a little time and thought (and that would be true at any of their competitors). Importing contacts is as easy as importing a CSV or Excel file. I love being able to schedule the text and use that frequently. It’s easy to respond to replies via my phone and my standard messaging app.

Vorteile:

Straightforward, ability to: import contacts (or add 1 at a time), personalize texts with data from import/entry (like first name, receive responses and respond from my phone or computer (no additional app required), Schedule texts to get maximum reads, keep history, See contact name in responses if loaded with data. Huge timesaver with personal feel of texting 1 on 1. Handles all the unsubscribe info for me.

Nachteile:

The price just went up And I don’t particularly like paying the new monthly fee for the standard phone number - I liked the cheaper better, but it’s still worth the price for me.

I would definitely recommend!

Kommentare: It has been a real help to us when communicating with staff across a wide geographic area.
You can check the history to see if anyone did not get the message and follow that up if needed.

Vorteile:

It is easy to import contact data and set up distribution lists so that messages can be delivered consistently and very quickly.

Nachteile:

There are no cons that I can think of! I have enjoyed using Text Magic

pros and cons to consider

Kommentare: Given my personal experience with textmagic, I have come across a lot of error and sometimes it is near unusable despite the pros. I would look into other options before PAYING for the service, as of right now it still feels in development and seems more like a free site with bugs than a paid one.

Vorteile:

once you get into it, textmagic is pretty intuitive to use. the text scheduling, two way messaging, and mass text functions are extremely useful, especially if you are a busy person.

Nachteile:

I feel almost as if they are still developing the entire site, messages get lost or delivered wrong. my interface with show messages in the wrong order. Sometimes the site just wont even let me in because the "checking if you are a human" or two factor authentication wont load.

A Vital Tool

Kommentare: Safe Family Defense LLC has been using Textmagic for years to send important texts to small groups of clients pre and post events they have enrolled in. It has fantastic for this purpose. We especially like the ability Textmagic gives to include attachments by way of a link for the client to use to access the file. I have been considerably impressed with the level of customer service I have received from Textmagic. Lastly, I do have to mention, the new interface is wonderful and appears well thought out.

Vorteile:

Textmagic has been integral in communicating important information to our clients. It allows us to send out reminders, information, review requests, and pictures to our clients following a training session. The cut and paste feature for numbers we are sending to is priceless. The customer service I receive from Textmagic is excellent.

Nachteile:

We are thinking about starting to use Textmagic for SMS marketing to large lists of clients; however, we are struggling with the cost structure Textmagic has in place. At this point, it is looking like Textmagic is going to be a bit to pricey for us to use them at this point for this purpose. There are competitors out there charging less for a comparable product in this capacity.

Necessary & Unnecessary features

Kommentare: Not getting notifications that a message wasn't delivered is a detriment to Text Magic and my ability to do my job effectively. Our text message program with our customer base is pivotal to success within my company so it's vital to know if messages are reaching my customers.

Vorteile:

Ease of setting up and using templates!!

Nachteile:

Unnecessary feature - The email notifications that someone unsubscribed to your messages. If I get a text that says "STOP" from the person sending it, then I don't need an email telling me that they sent a message saying STOP. It's redundant & unnecessary. Necessary/needed feature - You really need to develop an email notification when a text message is undelivered. I've sent several messages that were undelivered and I only discovered that they weren't delivered when I checked my history for a completely different message.

A great tool that fulfills the needs of the client

Kommentare: Textmagic is a great resource for enhancing communication with the client. It is very reasonably price and easily pays for itself with increased conversion from inquiry to retention.

Vorteile:

I represent the trucking industry and that requires frequent interactions with truckers. I also represent a lot of young drivers. A lot of truckers and young drivers don't like to use emails. They prefer to text. As I did not wish to use my personal cell phone to conduct business, Textmagic was the perfect solution. Increased communication results in more business. Often I merely need to provide a client with my email address. Rather than spell it out over the phone I can just text it to the client. This is a more accurate way to communicate an email address and again, that facilitates business

Nachteile:

I cannot think of anything about Textmagic that I don't like.

Experience at Telescopio Nazionale Galileo

Kommentare: The overall impression is a good experience with the service. No issues found.

Vorteile:

Effective service with lot of configuration options and possibility to manage groups of users.

Nachteile:

The service is quite expensive, especially for a non-profit organization.

Perfect communication tool

Kommentare: I was looking for a tool to communicate easily with various groups of employees. I liked what I saw on the website so I figured I would give it a try. Being able to send the same message to my employees all at once is an invaluable tool. We had a server outage and I was able to communicate with everyone to give them status updates without having to call each one.

Vorteile:

It's easy to use. I have multiple groups set up so that I can communicate with specific groups of people instantaneously.

Nachteile:

Nothing. I can't think of any improvements.

Great Product!

Kommentare: It's been a great experience so far. Definitely helps with the time consuming parts of the job that used to take up so much of my day.

Vorteile:

Love being able to setup all my texting for the week on Friday and walk in to the office on Monday morning to see it's already started working for me. Makes life so much easier for us and for the client or potential clients.

Nachteile:

Don't think I've run into a situation that I would say I dislike something about it.

Easy to Use!

Kommentare: TextMagic makes it easy for us. Every day we text an unlimited number of customers whose insurance premiums have changed. Our customer express appreciation for the text message.

Vorteile:

I appreciate the pay-as-you-go option and not having to be locked into a contract. Our company is changing systems, so the no-contract option is best for our current situation. The customized templates making sending text messages so easy. The Block feature is comforting that we won't accidentally text a customer who stated did not want to receive text messages. I really love the Scheduled Text feature. This allows me to prepare the list of texts early in the AM and have them delivered after a certain time or divide the customer messages in spurts instead of all at once. I also like to see the text replies right in Text Magic.

Nachteile:

This isn't necessarily a con because I don't know if it's possible, but I wonder if TextMagic can be integrated with the new account system that we get next year and automatically send text messages under defined account conditions. I would like for a customer to be able to reply to a message "stop" or something and that number be added automatically to the Blocked list. Is TextMagic going to incorporate mass Email one day?

TextMagic - Robust SMS Marketing is Alive and Well

Kommentare: When we initially weighed our options in terms of outreach, SMS marketing didn't come up at first, as it is naturally assumed to be an archaic means of communication by our current standards. Eventually unable to generate the interest in potential customers by other means, we turned to targeted SMS marketing to get the job done. Although we have no experience with alternative providers, TextMagic has fulfilled it's purpose as a stand-alone SMS marketing platform - and we couldn't be happier with it.

Vorteile:

TextMagic happened to be our first dive into targeted SMS marketing some six months ago, and we have remained with it since. Although SMS marketing doesn't offer immediate feedback in terms of reach like other platforms do, we have seen a significant increase in both new and returning clients over the course of using their services. It turns out SMS is a far more feasible avenue for marketing than we expected, as social media itself is overly saturated, and e-mail inboxes are far too cluttered and chaotic in general for there to be any hope of a marketing email making it to a client.

Nachteile:

There isn't much to say in terms of cons, as TextMagic offers every tool necessary to generate (as well as gauge and manage) interest via text messaging.

Only Updated Needed

Vorteile:

I like that there's an app and you can keep business related texts in text magic while using the default text app for personal items.

Nachteile:

It needs an update to allow picture messages to be sent. Our business requires paper copies of things to be sent to us and once in a while our clients text documents to us which text magic doesn't currently support picture messages. Not asking for video or files but picture messages would be a huge upgrade.

easy to use

Kommentare: It has helped us keep in contact with our parents.

Vorteile:

-how easy it is to add contacts -how easy it is to text single and multiple contacts at once -automatic funds renewal

Nachteile:

It would be nice if the account could be suspended during the summer instead of incurring fees even when not in use.

Best Interface, User-Friendly, Professional, A Little Pricey Though

Kommentare: I am yet to find a match for TextMagic, possessing the full power and capabilities. TextMagic is the best. I definitely recommend!

Vorteile:

TextMagic is highly reliable as a communications provide. I've been using this software since 2001 and never had a single issue with it. The text message service is perfect with a delivery rate of 99.9%. Great features when it comes to Custom Sender ID, contact list building and reporting.

Nachteile:

My only little remark with TextMagic is the price. It should get lower, to be more affordable, and if not, offer some daily, unlimited packages for example.

texts are never received

Kommentare: not good

Vorteile:

It's great when it delivers messages. But as of late the messages have not gone through. Please make necessary changes and updates.

Nachteile:

Our members do not receive our messages. When they do they don't get them until days later. This is not functional for our business, and causes confusion/delays in appointment reminders

Missing features, app difficult to use

Vorteile:

Nothing in particular, Just need to work with it.

Nachteile:

Missing search function in chats. Lazy support.

THIS IS VERY GOOD PRODUCT TO USE

Kommentare: THEY HAVE FIXED ALL MY ISSUES IN TIMEY MATTER AND THEIR WERE VERY FEW ISSUES I HAVE OVER 2 YEARS OF USEING THEIR PRODUCT, MOST ISSUES WERE SOMETHING I DID ANYWAYS SO THE PRODUCT IS VERY WELL RUNNING . WHAT I LOVE ABOUT THIS PRODUCT IS YOU CAN SEND MASS BULK TEXT FOR YOUR CUSTOMER BASE, IT IS VERY EASY TO USE AND I LOVE HOW IF YOUR COMPUTER FREEZER UP AND YOU HAVE RESTART IT AND WHEN YOU RELOAD TEXT MAGIC IT WILL SAVE ALL YOUR CURRENT PROGESS SO YOU WONT USE ANYTHING, THEY ALLWAYS HAVE FEATURE CALLED TEXT FORWARD TO CALL TO WERE IF SOMEONE WANTS TO CALL YOU , YOU CAN FORWARD IT TO YOUR CELL WITHOUT THEM KNOWING YOUR PERSONAL CELL NUMBER.. AWSOME PRODUCT

Vorteile:

that text magic keeps it up to date and they keep on updateing it for better use i love it

TextMagic Review

Kommentare: To be honest, when I first started using TextMagic, I didn't think I would use it much. But now, I wouldn't be without it. At first it was a struggle for me to remember the shortcuts (snippets I think) but, after a little bit of practice it became second nature and now I use TextMagic all the time - especially when I am writing reports. TextMagic is especially useful to me when I use, for example, place names which can easily be misspelled. For example, in one of my reports, I have to use the place name Agios Ioannis repeatedly and so now, I have assigned a snippet to the name Agios Ioannis (I am using the snippet as I type this review) and so there is no chance of misspelling the name.

Vorteile:

I use TextMagic mostly for words and phrases I use often. I'm finding that I am using TextMagic more and more now. It save such a lot of time. I'm dyslexic and my fingers often get ahead of my brain on the keyboard and so TextMagic can help cut down massively on the proof-reading side of things. I would not be without TextMagic now.

Nachteile:

It took a little while to learn TextMagic but, once I started using TextMagic regularly, it became second nature. I now rely heavily on TextMagic.

My Secret Weapon for Better Productivity

Kommentare: Can't work without it.

Vorteile:

Every aspect of Text Magic has been so well thought out, making it simple to use and with richness that makes it valuable for virtually every aspect of my communications.

Nachteile:

No; it is incredibly easy to use and understand.

Owner

Kommentare: We send messages; we get replays... in our email inbox. It is just fantastic.

Vorteile:

We found it very easy to set up setting SMS by email from our workshop management software.

Nachteile:

Nothing so far. Everything just works fine.

TextMagic makes our service better!

Kommentare: excellent both in overall operation and customer service has been very good

Vorteile:

ease of use and able to monitor user usage

Nachteile:

at times can be a little slow when submitting and receiving messages

Easy to use - great way to keep in touch with clients

Kommentare: I'm not one to talk over the phone. I love technology for this. I give my clients to option to keep in touch by phone, email or text. Most clients prefer texting so this software gives me the opportunity to keep in touch with them.

Vorteile:

The software is user friendly and it's a great way to keep in touch with clients. It's effective and easy to access.

Nachteile:

There's nothing really that I dislike about the software. Again, it's a quick way to keep in touch with clients

Bookings made easy

Kommentare: Even though we only have five guest rooms, it's great to receive a text to tell us about each booking. We often use these texts when we're updating our calendar, because we can see in an instant every booking that's been made, most recent first.

Vorteile:

Simple and uncomplicated

Nachteile:

Nothing