Great organization to work with. Excellent Customer Services and Response times

Bewertet am 18.9.2017
Georges G.
Director, Customer Services
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very user friendly and provides information and data needed to ensure our customers are receiving correct billing information.

Vorteile: We use SAP and Vertex is our sole host. The Vertex Organization is very proactive and attentive to our needs and requirements. As a government entity, we have to follow many rules, regulations, ordinances, laws, etc. Vertex is always by our side when the system needs updating and work in concert with us to ensure we have what we need to conduct our business. They follow up and very engaged with us and my team.